What Jobs are available for Customer Service in Muntinlupa?

QUALIFICATIONS:

• Preferably college graduates, but undergrads are welcome to apply if they have proven experience in US Mortgage.
• At least 2 years of experience in handling US Mortgage accounts in a BPO/outsourcing or related setting.
• Preferably with prior Originations Processing experience (Purchase Processing and/or Refinance Processing)
• Candidates with experience as Mortgage Associates, Processors, or Customer Service Representatives in any US mortgage area (Originations, Servicing, Default, etc.) are also encouraged to apply, especially those with strong phone/customer interaction experience
• Must be willing to work onsite, Night Shift (Alabang Town Center, 3F BPO Seats/Metro Department Store)

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

We're Hiring: Customer Service Representative
We are seeking a dedicated and customer-focused Customer Service Representative to join our team and provide exceptional support to our valued clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently and professionally.

Location:
Muntinlupa, Philippines

Work Mode:
Work From Office

Role:
Customer Service Representative

What You'll Do
Handle customer inquiries via phone, email, and chat

Resolve customer complaints and issues promptly

Maintain accurate customer records and documentation

Provide product information and technical support

Follow up on customer interactions to ensure satisfaction

Escalate complex issues to appropriate departments

What We're Looking For
1+ years of customer service experience

Excellent verbal and written communication skills

Strong problem-solving and multitasking abilities

Proficiency in computer applications and CRM systems

Patience and empathy when dealing with customers

Ability to work in a fast-paced environment

Ready to make an impact? Apply now and let's grow together

Loan Processor

Alabang, Muntinlupa City

On-Site, Night-Shift

Full-time, Permanent

About the Role:

We are seeking Customer Service Representatives with a background in financial accounts to support our US mortgage and loan operations.

Responsibilities:

• Provide assistance to borrowers by handling inquiries and guiding them through loan processes
• Verify and review borrower documents for accuracy and completeness
• Contact borrowers and partners to resolve missing or incorrect details
• Ensure adherence to US mortgage regulations and internal company policies
• Collaborate with loan processors, underwriters, and third-party partners to move applications forward
• Keep loan files accurate, updated, and well-documented for approvals

Qualifications:

• 1–2 years of experience in customer service within finance, loan, or mortgage accounts
• Excellent English communication skills, both verbal and written
• Strong attention to detail with the ability to work effectively under deadlines
• Open to both college graduates and undergraduates
• Willing to work onsite in Alabang on a US shift schedule

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Alabang: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your expected salary?

Education:

• Bachelor's (Preferred)

Experience:

• US Loan/Mortgage Processing: 1 year (Preferred)

Work Location: In person

Loan Processor

Alabang, Muntinlupa City

On-Site, Night-Shift

Full-time, Permanent

About the Role:

We are seeking Customer Service Representatives with a background in financial accounts to support our US mortgage and loan operations.

Responsibilities:

• Provide assistance to borrowers by handling inquiries and guiding them through loan processes
• Verify and review borrower documents for accuracy and completeness
• Contact borrowers and partners to resolve missing or incorrect details
• Ensure adherence to US mortgage regulations and internal company policies
• Collaborate with loan processors, underwriters, and third-party partners to move applications forward
• Keep loan files accurate, updated, and well-documented for approvals

Qualifications:

• 1–2 years of experience in customer service within finance, loan, or mortgage accounts
• Excellent English communication skills, both verbal and written
• Strong attention to detail with the ability to work effectively under deadlines
• Open to both college graduates and undergraduates
• Willing to work onsite in Alabang on a US shift schedule

QUALIFICATIONS:

• Preferably college graduates, but undergrads are welcome to apply if they have proven experience in US Mortgage.
• At least 2 years of experience in handling US Mortgage accounts in a BPO/outsourcing or related setting.
• Preferably with prior Originations Processing experience (Purchase Processing and/or Refinance Processing)
• Candidates with experience as Mortgage Associates, Processors, or Customer Service Representatives in any US mortgage area (Originations, Servicing, Default, etc.) are also encouraged to apply, especially those with strong phone/customer interaction experience
• Must be willing to work onsite, Night Shift (Alabang Town Center)

Job Type: Full-time

Pay: Php24, Php32,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

About the role

We are seeking a talented and enthusiastic Customer Service Representative to join our team at in Alabang, Muntinlupa City, Metro Manila. This is a full-time position in which you will be responsible for delivering exceptional customer service to our clients. As a key member of our customer service team, you will play a vital role in ensuring our customers' needs are met and their queries are resolved efficiently.

What you'll be doing (2 hiring camps, 1 Financial CSR, and 1 Life Insurance Account)

1. Handling inbound customer calls and enquiries with professionalism and empathy
2. Assisting customers with a wide range of queries and issues, providing accurate information and efficient resolution
3. Documenting customer interactions and updating customer records to ensure continuity of service
4. Identifying opportunities to enhance the customer experience and providing feedback to management
5. Adhering to company policies and procedures to maintain the highest standards of customer service
6. Collaborating with cross-functional teams to resolve customer-related matters

What we're looking for

1. At least 1 year of experience in a customer service or call centre role, preferably in the financial (deal breaker for financial account) or insurance or any similar/related campaigns.
2. Excellent communication and interpersonal skills, with the ability to listen actively and respond empathetically
3. Strong problem-solving and critical thinking skills to effectively handle a variety of customer queries and issues
4. Proficient in the use of relevant computer systems and software.
5. A team player with a positive attitude and a genuine passion for delivering outstanding customer service
6. Fluency in English both spoken and written and must pass with an intermediate to high level of proficiency (b1-2 higher)

What we offer

At Agileassist Human Resource Management Services, our clients are committed to providing employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits , including:

1. Comprehensive health insurance coverage
2. Opportunities for career development and training
3. Flexible work arrangements to support work-life balance
4. Collaborative and inclusive company culture
5. Employee recognition and reward programs

About us

Agileassist Human Resource Management Services is a leading provider of human resources solutions, offering a wide range of services to businesses of all sizes. With a strong focus on innovation and customer-centricity, we are dedicated to empowering our clients and their employees to achieve their full potential. Join our team and be a part of our exciting journey as we continue to grow and make a positive impact in the industry.

Apply now to become our next Customer Service Representative and be a part of our dynamic team

QUALIFICATIONS:

• Preferably college graduates, but undergrads are welcome to apply if they have proven experience in US Mortgage.
• At least 2 years of experience in handling US Mortgage accounts in a BPO/outsourcing or related setting.
• Preferably with prior Originations Processing experience (Purchase Processing and/or Refinance Processing)
• Candidates with experience as Mortgage Associates, Processors, or Customer Service Representatives in any US mortgage area (Originations, Servicing, Default, etc.) are also encouraged to apply, especially those with strong phone/customer interaction experience
• Must be willing to work onsite, Night Shift (Alabang Town Center, 3F BPO Seats/Metro Department Store)

Job Type: Full-time

Pay: Php25, Php31,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Neksjob alabang is hiring a Full time Customer Service Representative role in Muntinlupa, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Type: Full-time

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Free parking
• On-site parking
• Paid training
• Pay raise

Work Location: In person