1738 Customer Service jobs in Muntinlupa

COMPANY PROFILE: The company is already 18 years in the industry and they

provide a wide range of BPO services including Customer Service Outsourcing, IT

Service Desk Operations, Finance and Accounting, Human Resources Outsourcing,

Legal Process Outsourcing, Sales and Fulfillment, and Business Transformation

Services. They have state-of-the-art infrastructure in prime business locations in Manila,

with 24/7 operations support.

POSITION: Customer Service Representative (Financial Account)

INDUSTRY: BPO company

WORK LOCATION: BGC Taguig

WORK SCHEDULE: Shifting Schedule

SALARY: Php26,000-Php30,000

WORK SET UP: Work on site

BENEFITS:

HMO

13 th Month Pay

Government benefits

Sick Leave

Leave Credits

JOB REQUIREMENTS

Completed at least first year in college

With 1 year experience BPO

Amendable to work on site in BGC Taguig

Willing to work shifting schedules,

Can start as soon as possible

JOB RESPONSIBILITIES

Handle customer inquiries and resolve concerns related to financial products and

services with professionalism and empathy.

Provide exceptional customer service to customers via calls and email.

Listen actively to customers and empathize with their concerns to identify the root

cause of their issues.

Handle and provides quality fulfilment to customer inquiries, requests, and concerns

RECRUITMENT PROCESS

Initial Interview

Final Interview

Job Offer

Look for: Ms. Camila

Job Type: Full-time

Pay: Php26, Php30,000.00 per month

Work Location: In person

• Receives Service Reports from Customer Service Representative / Head Technician / Service Manager for Scheduling.
• • Plots/Encodes service delivery and pull-out schedules in the Logistics Monitoring System.
• • Monitors Service delivery/pullout status in Logistics Monitoring System (e.g. delivered, backloaded, for re-schedule).
• • Reschedules Service's pending delivery/pullout. (In case the logistics department didn't schedule the delivery/pullout).
• • Coordinates Service Report to Billing Department for enrollement and creation of delivery and pull-out documents (e.g. Pullout Repair / Replace Form (POR), etc.).
• • Prepares and Coordinates Carrier Manifest.
• • Coordinates delivery/pullout updates from Logistics Department / 3rd Party Service Provider.
• • Assesses concerns from Logistics Department regarding Service Deliveries / Pullouts.
• • Coordinates and inform with Clients/Customers regarding the scheduled delivery and pullout
• • Prepares and coordinates documents for Lite Xpress to key personnels
• • Encodes and Monitors status of delivery/pullout of Lite Xpress
• • Receives packed parts from Parts Controller.

QUALIFICATION:

• • Experienced in Logistics industry is not required but an advantage
• • Knowledge of shipping processes and metrics.
• • Strong communication, memorization, and teamwork skills.
• • Outstanding organizational and investigative abilities.
• • Capacity to perform your duties diligently, particularly during stressful periods.
• • Physically fit and mobile.
• • No visible tattoo/es

Job Type: Full-time

Pay: Php18, Php18,500.00 per month

Benefits:

• Company Christmas gift
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Work Location: In person

We are looking for a highly motivated and customer-focused individual to join our team as a Voice and Email Customer Service Representative. The role involves handling inbound and outbound calls, as well as responding to customer inquiries through email. You will provide accurate information, resolve concerns, and deliver excellent service to ensure customer satisfaction and loyalty.

We're Hiring: Customer Service Representative
We are seeking a dedicated and customer-focused Customer Service Representative to join our team and provide exceptional support to our valued clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their inquiries efficiently and professionally.

Location:
Muntinlupa, Philippines

Work Mode:
Work From Office

Role:
Customer Service Representative

What You'll Do
Handle customer inquiries via phone, email, and chat

Resolve customer complaints and issues promptly

Maintain accurate customer records and documentation

Provide product information and technical support

Follow up on customer interactions to ensure satisfaction

Escalate complex issues to appropriate departments

What We're Looking For
1+ years of customer service experience

Excellent verbal and written communication skills

Strong problem-solving and multitasking abilities

Proficiency in computer applications and CRM systems

Patience and empathy when dealing with customers

Ability to work in a fast-paced environment

Ready to make an impact? Apply now and let's grow together

We Are Hiring – Call Center Agents

Work Location: SM Clark, Pampanga

Hiring Process: Virtual | Immediate Start

We are looking for motivated individuals to join our team as Call Center Agents. This is an excellent opportunity to build a stable career and grow with one of the leading companies in the industry.

Qualifications:

• Open to High School, Senior High School, College Undergraduates, and Graduates
• No prior experience required (at least 6 months experience is an advantage)
• Willingness to learn and adapt in a fast-paced environment

What We Offer:

• Competitive monthly salary: ₱18,000 – ₱27,000
• Paid training and one-day hiring process (job offer released immediately)
• Comprehensive HMO coverage and government-mandated benefits
• Opportunities for career advancement and professional growth

Interested applicants may send their application today. Qualified candidates will be contacted immediately after submission.

Apply now while slots are still available.

Gratitude Philippines is hiring a Full time Customer Service Representative role in Mandaluyong, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• Expected salary: ₱20,000 - ₱29,000 per month

We are offering a one-way free grab for applicants who will process onsite. (vicinity of metro manila)

• Willing to work on-site
• Work setup: Onsite

FINANCIAL BANKING/CUSTOMER SERVICE/VOICE Up to 29,000 Package

• College Graduate  with or without BPO Experience

RETAIL/OFFICE SUPPLIES/CUSTOMER SERVICE/VOICE Up to 24,000 Package

• HS/SHS Graduate / Adapter CFE 1 yr. / Expro 3-5

FINANCIAL BANKING/CUSTOMER SERVICE/VOICE Up to 29,000 Package

• College Graduate with or without BPO Experience

LOCAL BANKING/CUSTOMER CARE Up to 22,500 Package

• 2nd year Undergraduate / Adapter CFE 6 mos. / Expro 2-5

AUTOMOTIVE/CUSTOMER SERVICE/VOICE Up to 23,000 Package

• SHS Graduate with or w/o BPO Experience | HS Graduate / Expro 3-5

FINANCIAL BANKING/CUSTOMER SERVICE/VOICE Up to 29,000 Package

• College Graduate with or without BPO Experience

RETAIL/OFFICE SUPPLIES/CUSTOMER SERVICE/VOICE Up to 24,000 Package

• HS/SHS Graduate / Adapter CFE 1 yr. / Expro 3-5

LOCAL BANKING/CUSTOMER CARE Up to 22,500 Package

• 2nd year Undergraduate / Adapter CFE 6 mos. / Expro 2-5

RETAIL/CUSTOMER SERVICE/BLENDED Up to 26,500 Package

• HS/SHS Graduate / At least 1 year BPO Experience (with 2 mos. UK Exp)

LOCAL INSURANCE/CUSTOMER SERVICE/VOICE Up to 21,000 Package

• At least 2nd Year College Level / with or w/o BPO Experience

RETAIL SPORTS APPAREL/CUSTOMER SERVICE/VOICE Up to 26,500 Package

• HS/SHS Graduate / At least 1 year BPO Experience

SALES/CUSTOMER SERVICE/VOICE Up to 39,000 Package

• HS/SHS Graduate / 1 yr. BPO + 2 mos. Sales Experience

BILLING/CUSTOMER SERVICE/VOICE Up to 26,500 Package

• College Graduate / At least 2 years BPO Experience

HR APPLICATION SOFTWARE/CUSTOMER SERVICE/BLENDED Up to 24,500 Package

• HS/SHS Graduate / Adapter CFE 6 mos / Expro 2-5

Job Summary:

We are seeking tech-savvy and customer-focused individuals to join our Financial Tech Account team. As a CSR, you will assist clients with installation, registration, and account maintenance of QuickBooks software, supporting small and medium business customers. This is a blended support role involving both voice and chat interactions.

Qualifications:

• Strong English communication skills (verbal and written)
• Basic technical aptitude and problem-solving skills
• Customer service-oriented and able to handle multiple tasks
• Comfortable with blended support (voice and chat)
• Willing to work onsite with shifting schedules, weekends, and holidays
• Prior experience in financial software, technical support, or BPO is an advantage

Key Responsibilities:

• Assist clients with QuickBooks software installation, registration, and account management
• Provide accurate solutions to customer inquiries via voice calls and chat
• Troubleshoot technical and financial software issues efficiently
• Document customer interactions and maintain records accurately
• Ensure high-quality service and compliance with company policies
• Achieve individual and team performance goals

Why Apply Through Us?

• Official Recruitment Partner of Foundever
• Competitive compensation (based on experience or account requirements)
• Training and career development in a global BPO environment
• Opportunities for career growth and skill enhancement

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

• Contact patients via phone, email, or mail to discuss outstanding balances, explain charges, and address any concerns or questions related to their bills.
• Work closely with insurance companies to resolve claims denials, rejections, or discrepancies, ensuring accurate and timely payment.
• Establish and negotiate payment plans with patients, based on their financial situation and organization policies.
• Confirm and update patient demographic and insurance information to ensure accurate billing.
• Maintain detailed records of all communications, payment arrangements, and actions taken in the collections process.
• Stay informed about healthcare billing regulations, compliance requirements, and privacy laws (e.g., HIPAA) to ensure all practices are in accordance with industry standards.
• Provide exceptional customer service, demonstrating empathy and professionalism in all interactions with patients and responsible parties.

• At least 6 months BPO experience in any healthcare campaign
• Experience in reading medical packets is an advantage
• Medical background is a plus
• Ability to work independently and as part of a team
• Attention to detail and strong organizational skills
• Excellent verbal and written English skills
• Willing to work in Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Stong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Job Summary:

We are looking for persuasive and results-driven individuals to join our Sales Account team. As a Sales Representative, you will engage with customers through international voice calls, promote products and services, and close sales while delivering excellent customer experience. This role offers competitive pay, uncapped commission, and career growth opportunities.

Qualifications:

• At least High School Graduate (Old Curriculum), K-12, or University Degree (preferred)
• Must be persuasive with strong sales skills (CSR or Non-CSR experience)
• International voice call experience in sales is a plus
• Excellent communication and negotiation skills
• Goal-oriented and self-motivated
• Willing to work on shifting schedules, weekends, and holidays
• Amenable to work on-site at the designated office location

Key Responsibilities:

• Make outbound/inbound calls to promote and sell products or services
• Engage customers, build rapport, and identify their needs to provide solutions
• Consistently meet or exceed sales targets and KPIs
• Accurately document customer interactions and transactions
• Handle objections and negotiate effectively to close sales
• Collaborate with team members to maximize performance and revenue
• Maintain professionalism and deliver excellent customer service at all times

What We Offer:

• Competitive basic salary package plus monthly allowance
• Uncapped commission opportunities
• Retention Bonus (Terms & Conditions apply )
• Career growth in a dynamic and fast-paced sales environment
• Comprehensive training and ongoing support

Why Apply Through Us?

• Official Recruitment Partner of Foundever
• Free coaching to boost your confidence, sharpen your pitch, and prepare you to sell yourself.
• We'll help you highlight your persuasive skills and sales potential
• Ongoing support, from endorsement to your first day on the job

Job Type: Full-time

Pay: Php19, Php28,000.00 per month

Benefits:

• Company events
• Health insurance
• Paid training

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have an International voice call experience in sales?

Education:

• Senior High School (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person