1631 Customer Service jobs in Marikina
Customer Service Representative
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Job Description:
Job Summary: As a Customer Service Representative at SunLoan, you will be the face of our company, delivering exceptional service and support to our customers. You will assist clients with inquiries regarding our loan products, address their concerns, and ensure a positive experience throughout their lending journey.
- Manage a high volume of incoming calls, chats, emails, and social media messages, responding promptly to customer inquiries about loan products, application processes, and account management.
- Resolve product or service issues by addressing customer complaints, determining causes, and providing effective solutions.
- Handle complaints professionally, offering appropriate alternatives within Service Level Agreements (SLAs).
- Build and maintain trust-based relationships through open and interactive communication, engaging customers to provide exceptional service.
- Document customer interactions, process accounts, and maintain accurate records in the CRM system.
- Manage policy changes and renewals effectively, offering accurate information about company policies and procedures as per FAQs and company resources.
- Target Achievement: Achieve personal and team targets for call and inquiry handling, going above and beyond to meet customer needs.
Qualifications:
- High school diploma or equivalent; a degree in finance, business, or a related field is a plus.
- At least one year experience in customer service, preferably in the financial services or lending industry.
- Proficiency in CRM software and Microsoft Office Suite.
- Must be willing to work in a start-up environment.
- Willingness to work a flexible and variable schedule.
- Strong communication skills, with the ability to convey information clearly and empathetically.
- Patient and able to handle customer complaints or misunderstandings effectively.
Deployment Location: One World Square, McKinley Hill, Taguig City
Job Type: Full-time
Benefits:
- Pay raise
Work Location: In person
Customer Service Representative
Posted today
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Qualifications:
- High school degree/GED, or higher. College experience is preferred
- Previous customer service experience will be preferred.
- Good mobile phone industry knowledge. Technical knowledge is a plus.
- Excellent communication and customer service skills.
- Computer literacy and good organizational skills.
- Strong creative thinking and problem-solving skills.
- The ability to work under pressure and handle stress.
- Pleasant and clean looking, fluent in English and Filipino.
- Willing to assigned at SM Megamall
- Team Player.
Duties and responsibilities:
- Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve technical inquiries
- Obtain and evaluate all relevant information needed to resolve customer complaints
- Prepare product or service reports by collecting and analyzing customer
- information
- Handle customer complaints or concerns quickly and professionally to maintain
- good customer relationships and ensure repeat customers.
- Maintaining a positive, empathetic, and professional attitude toward customers at
- all times.
- Ensure that all CSR KPIs are attained and properly managed
- Follow communication procedures, guidelines and policies
- Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Permanent
Pay: Php18,070.00 per month
Education:
- Bachelor's (Required)
Work Location: In person
Customer Service Representative
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TSI (Transworld System Inc.)
LOCATION: iSquare BLDG. Ortigas, Pasig City
START DATE: October 13 or 20, 2025
CSR - US Utility Account (similar with MERALCO)
Verint Assessment TA Interview Final Interview (Virtual process only)
You can finish the assessment using your phone.
Perks:
Up to 30K package + uncapped monthly cash incentives.
HMO Day 1 with 2 free dependents upon regularization.
20% night differential.
Fixed weekends off.
Easy account.
Qualifications:
High School Graduate - Old Curriculum
We prefer candidates with upselling/sales experience in telco accounts.
Customer Service Representative
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VIRTUAL PROCESS UNTIL JOB OFFER | START ASAP | ENJOY UP TO PHP 26,000 PAY
Customer Service Agent
Work Set-up: ONSITE
Location: Bridgetowne, Pasig
Virtual Hiring OR Onsite Process
Why Join Us?
- 100% Virtual Hiring Process – No need to visit our office
- 1-Day Application Process – Fast and hassle-free
- No Final Interview – Get hired quicker
What are we looking for?
- Open to High School (Old Curriculum) OR Senior High School Graduates
- You may apply Virtually or Onsite
- With at least 6 months of BPO experience
- HMO + Life Insurance + Amazing Benefits + Account Incentives
Apply now and start your journey in the BPO industry with us
- Job Types: Permanent, Fresh graduate
- Pay: Up to Php26, Bonuses per month
- Promotion to permanent employee
If you are interested in joining our professional community, you can submit your resume directly here. Once it's been sent, please be on the lookout for a call.
Thank you and good luck, aspiring agents
CebuHiring #Hiring #CallCenter #BPO #CebuCustomer Service Representative
Posted today
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What are we looking for?
HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted
At least 6 months BPO CC or Bank Experience
Amenable to start ASAP.
If you are interested in joining our professional community, you can submit your resume directly here. Once it's been sent, please be on the lookout for a call. Thank you and good luck, aspiring agents
COMPANY BENEFITS:
- 20% Night Differential
- HMO on day 1
- Account Incentives
- Job Types: Full-time, Permanent
- Pay: Up to Php27,000.00 per month
- Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Location:
Concentrix SLC Makati
Work Set-up: ONSITE
Customer Service Representative
Posted today
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Qualifications:
- With at least 2 years of experience in the BPO Industry using English-Mandarin
- Knowledge of data privacy and GDPR is a plus but not a requirement.
- Customer service oriented, reliable, self-motivated, and flexible.
- Strong organizational ability in a fast-paced environment and with strong attention to detail.
- Strong interpersonal and communication skills, including excellent written and verbal.
- Ability to multitask, prioritize, and remain calm under pressure.
- Proficient in working with MS Word, Excel, and Powerpoint.
Duties & Responsibilities:
- Make targeted outbound calls to student applicants to maximize student confirmations and enrolments.
- Providing excellent customer service though the different communication platforms.
- To maintain and provide information on all aspects of the application and enrolment process to student applicants.
- Responding to enquiries and assist students primarily via telephone, email, and chat.
- Adhere to pre-agreed service level commitments.
- Maintain data integrity protocols, ensuring it is consistently and accurately recorded.
- Undertake such other duties as may from time to time be required, as commensurate with the role and the needs of the business
Customer Service Representative
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About the Client
Pecron is a global leader in innovative electronics, providing high-quality portable energy solutions and exceptional customer experiences. We are expanding our team and looking for passionate individuals to grow with us
Location: Onsite – Angono, Rizal
Schedule: Monday to Friday, 9:00 PM – 5:00 AM (PHT) with 1-hour break
Job Description
We are hiring an experienced Customer Service Representative (Voice) to provide excellent customer support and ensure client satisfaction.
Responsibilities
- Answer and manage customer calls promptly and follow up on missed calls
- Resolve concerns to prevent disputes and ensure smooth transactions
- Collect and share customer feedback to improve products & services
- Gain product knowledge and complete tasks assigned by the supervisor
Qualifications
- Associate degree or higher
- Fluent in English (neutral or minimal accent)
- At least 2 years' customer service experience
- Knowledge of electronics after-sales service is a plus
- Strong communication skills & reliability
Job Type: Full-time
Pay: Php19, Php20,000.00 per month
Application Question(s):
- Do you have experience in electronics after-sales service?
Language:
- English (Required)
Work Location: In person
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Customer Service Representative
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- High school graduates are welcome to apply
- At least 6 months of experience in BPO
- Preferably with Business Directory Online experience (not required)
- Preferably with experience working in Social Welfare or DSWD
- Excellent communication skills
- Performance-driven with uncapped commission opportunities
- Willing to work on a night shift schedule and full onsite
Customer Service Representative
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We have an exciting midshift opportunity available for a Customer Service Representative. Work from home or the office – you choose
When you join Yempo, you'll receive the following fantastic benefits:
- Highly competitive salary – paid weekly
- HMO enrollment on commencement
- Additional HMO dependents added each year of service
- 20 vacation days per year; 7 sick days
- Annual performance bonuses and incentives
- Annual salary reviews and increases
- Free cooked rice, snacks and hot drinks
- Company polo shirts provided
- Fantastic, bright and cheerful open-plan work environment
- Prestigious clients and highly professional and friendly co-workers
Key Responsibilities
Manage a busy inbox, processing sales orders, quotations, and other queries.
Respond to customer queries in a timely and accurate manner, via phone, email, or live chat.
Answer incoming telephone calls/enquiries and live chat (our target is to answer over 90% of incoming calls in less than 2 seconds)
Build sustainable relationships and engage clients by going the extra mile.
Meet response time expectations for colleagues and customers (we're all about speed of response).
Handle challenges, provide appropriate solutions and alternatives within set time limits; follow up to ensure resolution. Keep records of client interactions, process client accounts and file documents.
Spot opportunities to upsell products when they arise.
Follow communication procedures, processes, and systems.
Identify client needs and help clients use specific features on our web portal.
Share client feedback and insights with Account Managers and other relevant team members.
Ensure all outbound communications are always on brand.
Attend and collaborate in department and company meetings.
Support and participate in our continuous improvement programme.
Qualifications
Bachelor's degree in any field (or equivalent work experience).
At least 3 years of customer service experience.
Strong customer service and problem-solving skills.
Excellent phone etiquette, active listening, and clear communication.
Ability to multitask, prioritize, and manage time effectively.
Team player with a humble, flexible, and collaborative attitude.
Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.
Customer Service Representative
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is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern workforce. By offering these courses online, all users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.
At , we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.
360training offers a compelling compensation package that ties to performance and impact. We offer quality health plans to meet a variety of needs, and a Flexible Time Off program.
Customer Service Representative
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Your primary objective will be to effectively respond to client concerns and queries with courtesy and professionalism while delivering a positive customer experience. Strong interpersonal skills, professionalism, courtesy, friendliness, empathy, and maintaining accurate reporting on daily calls and service levels are essential for success in this position.
Responsibilities
- Receive, initiate, document, and handle product/service-related transactions over the phone with customers
- Review and master product/service-related systems and materials per customers
- Respond to client concerns and queries with courtesy, professionalism, and a customer-centric approach
- Communicate effectively with customers via phone, email, or chat, ensuring a positive customer experience
- Demonstrate strong interpersonal skills while interacting with customers, colleagues, and other stakeholders
- Handle customer inquiries and resolve complaints in a timely and efficient manner
- Collaborate with team members to improve overall customer service experience
- Stay updated on product knowledge and industry trends to provide accurate information to customers
- Follow company policies and procedures to ensure compliance with quality standards
Qualifications
- 6 months to 1-year of preferred experience as a Customer Service Representative (CSR), but not required
- College-level education preferred, but not required
- Strong written and verbal communication skills in English, with the ability to interact effectively with diverse personalities
- Ability to handle a high volume of customer interactions while maintaining a positive attitude
- Empathy and ability to handle customer concerns and complaints with patience and professionalism
- Self-starter with excellent follow-up and time management skills, capable of multitasking effectively
- Comfortable working in a fast-paced, innovative, and constantly changing environment
- Ability to work well independently and in a team environment
- Flexibility to adapt to changing business needs and work schedules, including weekends and holidays if required
- Applicants must be willing to work in Fort Bonifacio Global, Taguig City