542 Customer Service jobs in Marikina
Customer Service Representative
Pasig City, National Capital Region
Infinity Outsourcing Services
Posted 1 day ago
Job Viewed
Job Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries. br>Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Responding promptly to customer inquiries. br>Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Makati, National Capital Region
Lexie
Posted 1 day ago
Job Viewed
Job Description
We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, providing information, and resolving concerns in a professional and timely manner.
br>Key Responsibilities:
Answer and manage customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and policies.
Resolve customer issues with empathy, patience, and professionalism.
Document and update customer records in the system.
Escalate complex issues to the appropriate department when necessary.
Maintain a positive and approachable attitude to ensure customer satisfaction.
Work effectively with team members to meet performance goals and service standards.
br>Key Responsibilities:
Answer and manage customer inquiries through phone, email, or chat.
Provide accurate information about products, services, and policies.
Resolve customer issues with empathy, patience, and professionalism.
Document and update customer records in the system.
Escalate complex issues to the appropriate department when necessary.
Maintain a positive and approachable attitude to ensure customer satisfaction.
Work effectively with team members to meet performance goals and service standards.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Makati, National Capital Region
Neksjob Corporation
Posted 3 days ago
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out CSE Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted 3 days ago
Job Viewed
Job Description
Location: Bridgetowne, Pasig City (On-site work)
Start Immediately br>Virtual Application Process
Qualifications:
* No call center experience required
* Must be at least a Senior High School Graduate
* Willing to work in Bridgetowne, Pasig City
* A positive attitude and strong communication skills
Start Immediately br>Virtual Application Process
Qualifications:
* No call center experience required
* Must be at least a Senior High School Graduate
* Willing to work in Bridgetowne, Pasig City
* A positive attitude and strong communication skills
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Manila, Metropolitan Manila
Neksjob Corporation
Posted 3 days ago
Job Viewed
Job Description
Job description:
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out Call Center Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or w/out Call Center Experience
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Taguig, National Capital Region
Eteam Workforce Private Corporation
Posted 4 days ago
Job Viewed
Job Description
Qualification:
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted 4 days ago
Job Viewed
Job Description
•College Graduate with or without experience
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Pasig, National Capital Region
Stack PH
Posted 5 days ago
Job Viewed
Job Description
Customer Service Representative
br>Location: Bridgetowne Pasig
Earn up to ₱ 27,000 + up to ₱ 20,000 Performance Based Incentives + HMO & Night Diff.
Qualifications:
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Other Sites:
- Cebu IT Park
- SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
br>Location: Bridgetowne Pasig
Earn up to ₱ 27,000 + up to ₱ 20,000 Performance Based Incentives + HMO & Night Diff.
Qualifications:
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Other Sites:
- Cebu IT Park
- SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Pasay, National Capital Region
Dynamic Talent Solutions
Posted 9 days ago
Job Viewed
Job Description
The Customer Resolutions agent will provide and maintain excellent customer relations by ensuring customer inquiries are handled in a prompt, efficient, courteous, effective, and professional manner. Assist customer queries, collect loan payments, and resolve delinquent customer loans by leveraging retention and liquidation strategies. Manage customer contact through inbound call queues and outbound dialer campaigns. Adhere to investor servicing guidelines and internal policies and procedures.
br>
Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.
Provide accurate and relevant information to the customer.
Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)
Effectively provide prompt, accurate and professional responses to customer inquiries
Successfully resolve routine inquiries regarding payments, escrow, loan terms etc.
Display active listening skills
Document loan activity on MSP
Actively collect on past due payments
Establish payment arrangements and determine strategies to resolve delinquency
Foreclosure questions and concerns
Determine the reason for default
Counsel customers about consequences of delinquency
Maintaining service levels and call center performance metrics - Schedule Adherence, Average Call Handle Time, Attendance / Availability
Payment Collection and Deal Production
Requirements
College degree preferred.
Open to College undergraduates with 12 months BPO experience preferable in collections department.
Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls.
Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things.
Ability to work independently.
B2 level English communication skill verbal or written
Stable Internet connection – Hybrid work from home model
br>
Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.
Provide accurate and relevant information to the customer.
Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)
Effectively provide prompt, accurate and professional responses to customer inquiries
Successfully resolve routine inquiries regarding payments, escrow, loan terms etc.
Display active listening skills
Document loan activity on MSP
Actively collect on past due payments
Establish payment arrangements and determine strategies to resolve delinquency
Foreclosure questions and concerns
Determine the reason for default
Counsel customers about consequences of delinquency
Maintaining service levels and call center performance metrics - Schedule Adherence, Average Call Handle Time, Attendance / Availability
Payment Collection and Deal Production
Requirements
College degree preferred.
Open to College undergraduates with 12 months BPO experience preferable in collections department.
Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls.
Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things.
Ability to work independently.
B2 level English communication skill verbal or written
Stable Internet connection – Hybrid work from home model
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Mandaluyong, National Capital Region
BPOJobOpenings
Posted 10 days ago
Job Viewed
Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
9