What Jobs are available for Customer Service in Marikina?

Job Title: Customer Service Representative – Design Department

Company: Merit Stainless Steel Inc.

Location: Marikina, Metro Manila

Job Type: Full-time

We are looking for a Customer Service Representative to join our Design Department. The successful candidate will be the first point of contact for clients, handling calls, inquiries, and concerns related to kitchen equipment projects. This role requires excellent communication skills, problem-solving abilities, and a strong background in sales.

• Handle inbound and outbound client calls professionally and efficiently.
• Address customer inquiries, requests, and concerns in a timely manner.
• Coordinate with the Design Department to ensure accurate communication of client needs.
• Assist in sales support, quotations, and follow-ups with clients.
• Maintain accurate client records and ensure excellent after-sales service.

• Candidate must possess at least a Bachelor's/College Degree in any related field.
• With 1–2 years of experience in Customer Service, Sales, or related roles
• Strong verbal and written communication skills.
• Sales-driven, proactive, and customer-oriented.
• Ability to multitask, work independently, and coordinate with various teams.
• Proficient in MS Office applications.

• Competitive salary and group commissions
• Training and career development opportunities
• Dynamic and supportive work environment

Responsibilities:

• Provide assistance to customers and or patients in person or over the phone
• Respond promptly to any inquiries
• Address / resolve complaints received
• Escalate issues that require prompt attention.
• Keep a positive and compassionate attitude towards patients / customers.

Requirements:

• Graduate of any medical related course. (Nursing, Med Tech, PT etc).
• Is passionate about customer service
• Preferably with experience in a customer service role

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Respond to customer calls, emails, and chats for technical support.
• Diagnose and resolve hardware, software, and network issues.
• Inform customers about product features and limitations.
• Share knowledge to enhance team performance and customer experience.
• Adhere to company policies and industry standards.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Location: Bridgetowne Site

Salary: Up to PHP 27,000 Monthly (Salary Package + Incentives + Benefits)

Virtual Hiring Process

Are you ready to be part of a dynamic team? Join us at (Company Name) and start your exciting career as a Customer Service Representative at our Bridgetowne site

We are looking for motivated and customer-oriented individuals who are ready to take on the challenges of the BPO industry. If you have at least 6 months of BPO experience and meet the qualifications below, this could be the perfect opportunity for you

• Handle customer inquiries through phone, chat, or email.
• Provide exceptional service and resolve customer issues in a timely and efficient manner.
• Ensure customer satisfaction while following company policies and procedures.
• Maintain accurate records of customer interactions and transactions.

• At least 6 months of BPO experience in customer service or related roles.
• High school graduate (Old Curriculum), College level undergrad, or Bachelor's degree holder.
• Excellent communication skills (both written and verbal).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexible, adaptable, and customer-focused mindset.

• Competitive Salary: Up to PHP 27,000 monthly (including incentives and benefits).
• Comprehensive Benefits: Health insurance, paid time off, and other employee perks.
• Incentives Program: Earn extra based on performance
• Virtual Hiring Process: The entire hiring process will be done online for your convenience.
• Career Growth Opportunities: Continuous training and development to help you grow in your career.

• Send your updated resume and a brief cover letter to (email address).
• Include the subject line: Bridgetowne BPO Customer Service Application.
• Shortlisted candidates will be invited for virtual interviews.

Don't miss out on this fantastic opportunity to jump-start your career with us Apply today

* Track delivery status and monitor updates of Riders/Delivery Specialists.

* Answer basic client inquiries and provide accurate information.

* Ensure professional communication and support to customers.

* File and maintain client transaction records.

* Record and monitor daily transactions.

* Uphold excellent customer service, professionalism, and reliability at all times.

* Perform other tasks that may be assigned.

Job Type: Full-time

Benefits:

• Free parking

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Company Description

GAIC Professional Services Inc. is an outsourcing and consulting services company that caters to clients from various industries and sectors. As a subsidiary of EEI, it serves as the internal professional services arm focused on delivering technology-driven solutions. Our expertise spans across multiple domains, enabling us to provide innovative and customized services to meet our clients' unique needs.

Role Description

This is a full-time, on-site role for a Customer Service Consultant located in Marikina City. The Customer Service Consultant will be responsible for providing exceptional customer support, addressing customer inquiries, and ensuring customer satisfaction. The role involves managing customer relationships, resolving issues, and enhancing the overall customer experience through effective communication and problem-solving skills.

Qualifications

• Strong Interpersonal Skills and Customer Service skills
• Experience in Customer Support and ensuring Customer Satisfaction
• Ability to enhance Customer Experience and manage customer relationships
• Excellent verbal and written communication skills
• Problem-solving skills and a proactive approach to resolving issues
• Ability to work on-site in Quezon City
• Experience in a similar role within the outsourcing or consulting industry is a plus
• Bachelor's degree in a related field is preferred