What Jobs are available for Customer Service in Las Piñas?

Job Description

We are looking for a detail-oriented Customer Service Representative / Documentation Staff to join our logistics team. This role involves assisting customers with inquiries, ensuring accurate processing and management of shipping documents, and supporting operations with document-related requirements.

Responsibilities:

Respond to customer inquiries regarding shipments, deliveries, and logistics services.

Track shipments, resolve customer issues, and provide timely updates.

Process, check, and organize shipping documents (e.g., bills of lading, invoices, proof of delivery/PODs).

Maintain accurate customer and shipment records in the system.

Collaborate with internal teams to resolve issues and ensure smooth operations.

Assist in securing government certifications and other ad hoc document requirements needed by operations.

Qualifications:

College graduate or equivalent.

Experience in customer service or logistics is a plus.

Attention to detail and accuracy in documentation.

Proficient in Microsoft Office.

Strong communication skills, both written and verbal.

Can start ASAP

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php18, Php18,500.00 per month

Benefits:

• On-site parking
• Paid training
• Pay raise

Language:

• English (Preferred)

Work Location: In person

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
• Making the company's products and services as attractive to potential customers as possible.
• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.
• Develop potential customers to acquire new clients and expand the market to achieve sales target.
• Responsible for domestic business contacts and order processing.
• Other duties and responsibilities which management will assign.

REQUIREMENTS ARE:

• A Bachelor's or associate degree in Sales and Marketing or any Business- Administration related field.
• Minimum of 1-year experience or more in Sales.
• Knowledgeable in Computer products is an advantage.
• Experience in on-line sales and Marketing is a plus.
• Good computer skills (MS Office).
• Ability to effectively communicate in both written and oral way.
• An understanding of sales principles and customer service practices.
• The ability to multitask and quickly switch focus.
• Willing to be assigned in Las Piñas City.

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

• Health insurance
• On-site parking
• Paid training

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

• Receives Service Reports from Customer Service Representative / Head Technician / Service Manager for Scheduling.
• • Plots/Encodes service delivery and pull-out schedules in the Logistics Monitoring System.
• • Monitors Service delivery/pullout status in Logistics Monitoring System (e.g. delivered, backloaded, for re-schedule).
• • Reschedules Service's pending delivery/pullout. (In case the logistics department didn't schedule the delivery/pullout).
• • Coordinates Service Report to Billing Department for enrollement and creation of delivery and pull-out documents (e.g. Pullout Repair / Replace Form (POR), etc.).
• • Prepares and Coordinates Carrier Manifest.
• • Coordinates delivery/pullout updates from Logistics Department / 3rd Party Service Provider.
• • Assesses concerns from Logistics Department regarding Service Deliveries / Pullouts.
• • Coordinates and inform with Clients/Customers regarding the scheduled delivery and pullout
• • Prepares and coordinates documents for Lite Xpress to key personnels
• • Encodes and Monitors status of delivery/pullout of Lite Xpress
• • Receives packed parts from Parts Controller.

QUALIFICATION:

• • Experienced in Logistics industry is not required but an advantage
• • Knowledge of shipping processes and metrics.
• • Strong communication, memorization, and teamwork skills.
• • Outstanding organizational and investigative abilities.
• • Capacity to perform your duties diligently, particularly during stressful periods.
• • Physically fit and mobile.
• • No visible tattoo/es

Job Type: Full-time

Pay: Php18, Php18,500.00 per month

Benefits:

• Company Christmas gift
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Work Location: In person

The Customer Service Representative will interact with the customers to provide them with the information and assistance they need on our products and other concerns over the social media platform. He or she will analyze the issues raised by the customer and determine the most appropriate solutions. Assists customers and service execution in a professional manner. Provide excellent customer service by focusing on providing great experience.

Job Type: Full-time

Pay: Php17, Php20,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

We are hiring
Customer Service Representatives
to join the growing team of one of our valued call center clients based in
Las Piñas City.
This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.

If you're looking to start or grow your career in the BPO industry, this is your chance to build a stable and meaningful path in customer service.

Key Responsibilities:

• Handle inbound and outbound chats and emails from customers
• Provide accurate, empathetic, and efficient assistance tailored to each campaign's requirements.
• Document all customer interactions clearly and accurately in the system.
• Maintain professionalism and excellent customer service in every interaction.
• Meet performance metrics including quality scores, attendance, and customer satisfaction.

Qualifications:

• Senior High School graduate or equivalent; college undergraduates are welcome to apply.
• Strong command of the English language, both spoken and written.
• At least
  1 year of international
  BPO experience is required
• Willing to work
  on-site
  and on
  shifting schedules
  , including weekends and holidays.

What's in It for You:

• Competitive salary package and performance incentives
• Paid training specific to the assigned account
• Healthcare and government-mandated benefits
• Supportive work environment and career development opportunities
• Immediate hiring and onboarding process

Apply now through Digidesk and let's fast-track your career in customer service

DUTIES AND RESPONSIBILITIES

• Receives Service reports from Customer Service Representative/ Head Technician / Service Manager for scheduling.

• Plots/Encodes service delivery and pull-out schedules in the Logistics Monitoring System.

• Monitoring Service delivery/pullout status in Logistic Monitoring System (e.g. delivered, backload, for re-schedule)

• Reschedules Service's pending for delivery/pullout (In case logistics department didn't schedule the delivery/pullout)

• Coordinates Service Report to Billing Department for enrollment and creation of delivery and pull-out documents ( e.g. Pullout Repair/ Replace from (POR). etc)

• Prepares and Coordinates Carrier Manifest

• Coordinates delivery/pullout updates from Logistics Department/ 3rd party Service Provider.

• Assesses concerns from Logistics Department regarding Service Deliveries/ Pullouts.

• Coordinates and inform with Clients/Customers regarding the scheduled delivery and pullout

• Prepares and coordinates documents for Lite Xpress to key personnels

• Encodes and Monitors status of delivery/pullout of Lite Xpress

• Receives packed parts from Parts Controller.

QUALIFICATIONS:

• Experienced in Logistics Industry is not required but an advantage

• Knowledge of shipping processes and metrics.

• Outstanding organizational and investigative abilities

• Capacity to perform your duties and diligently, particulary during stressful period.

• Physically fit and mobile.

• No visible tattoo/es

Job Types: Full-time, Permanent

Pay: Php18, Php18,500.00 per month

Benefits:

• Free parking
• Health insurance
• On-site parking
• Paid training

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Job Description
We are hiring Customer Service Representatives in TaskUs Las Piñas
So what does a Teammate really do?
Think of yourself as the backbone of the company. Not just anyone can take on this role We make sure we get the best of the best. After all, we are a #RidiculouslyGood company with top-notch employees.

As a Teammate, your primary focus is to provide exceptional customer experience to your clients. You'll ensure every interaction is accurate, efficient, and respectful while meeting performance metrics.

As a Teammate (Customer Service Representative), your responsibilities are to:

• Receive inbound and/or place outbound calls.
• Provide accurate and timely responses via email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Route calls to the appropriate resource when necessary and document customer interactions following standard operating procedures.
• Always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the client.
• Meet and exceed client mandated KPIs (Key Performance Indicators).
• Ensure consistent performance based on a continuous improvement model.
• Guarantee that all logins and passwords (both Internal & External) are kept confidential.
• Participate in all Internal and External mandated trainings and/or seminars.
• Have knowledge, understanding, and compliance with TaskUs policies and procedures.
• Provide feedback to management on possible problems or areas of improvement.
• Perform other duties as assigned by management.

So, do you have what it takes to become a
Teammate
?

Open to residents of the following:
Las Pinas, Paranaque, Pasay, Muntinlupa

Must be willing to work on-site
Requirements
We're looking for someone who:

• Has at least one year BPO experience.
• Pro-tip: Having experience on phone, email and live chat support is a PLUS Having experience in Customer Service, Sales, Billing, Collections and Technical Support is even BETTER
• Is willing to work on cyclical schedules.
• Has strong verbal and written communication and comprehension skills.
• Is computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications.
• Can perform a Typing Test of 30 WPM with 90% Accuracy.
• Has good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
• Is resourceful, able to multitask and has high attention to detail.
• Is self-motivated and able to work independently as well as contribute to cross-functional and global teams
• Is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure

Why Join TaskUs?
Join TaskUs and experience a workplace that truly commits to being #PeopleFirst These Ridiculously Good rewards, perks and benefits* are available for you

Employee Benefits

• Scholarship program for your children
• Enhanced health benefits (HMO) extended to up to 2 dependents including same sex partners
• Free Wellness & Resiliency programs extended to household members
• Retirement savings program with company matching

On-site Facilities And Benefits

• World-class, Ridiculously Refreshing workspaces
• Gym and recreational areas
• Unlimited coffee
• Food Forward: Free food on-site
• Daycare for your kids while you're on shift
• Happy Hours, Time-Outs, and other on-site events to enjoy
• Terms & Conditions apply

At TaskUs, we believe our employees always come first. Leaders are expected to put their line of direct reports before themselves. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2509_12729

Posted At: Wed Jun :00:00 GMT+000 (Coordinated Universal Time)

Duties & Responsibilities:

• Assist the Business Development Manager on all coordination works and organization of files for all accounts (One-Time Customer, Outright and Project Accounts).
• Handle all concerns of outright business partners including processing of manual sales orders from outright; all regional sales representatives.
• Generate manual sales quotation from these inquiries.

Prepare/input system-generated sales order in SAP for approval of Accounting Officer and Chief Operating Officer:

A. If not approved, salesman should be notified via email at least 1 day from the receipt of sales order on-hold.

• Process manual sales quotation from all regional sales representative.
• Prepare/input system-generated sales quotation at SAP system for the approval of Chief Operating Officer.
• Maintain the hardcopy of customer complaints outright OTC and project accounts per Regional Sales Representative and monitor the service measurement daily.
• Assist customers' product inquiries thru phone calls.
• Perform other administrative/clerical tasks as deemed necessary by the Business Development Manager and Chief Operating Officer.

Qualifications:

• Graduate of Bachelor's degree in Business Administration, Marketing, or any related field.
• At least 1-2 years of relevant experience in administrative, customer service, or sales support roles.
• Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook)
• Strong verbal and written communication skills.
• Highly organized and detail-oriented.
• Excellent time management skills and ability to multitask .
• Customer- focused mindset with a professional demeanor.
• Knowledgeable in SAP.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• sales support roles: 1 year (Preferred)

Location:

• Las Piñas (Preferred)

Work Location: In person