3 Customer Service jobs in Lambunao

Role Overview
PIC - Philippines, a Genus company, has an exciting opportunity. We are looking for a Customer Service Officer who is responsible for ensuring that the right animals are delivered in the most cost efficient way from source farm to customer farm.

You Will
Consolidate availability and sales forecast reports

Flag excess gilts and boars availability to Account Managers and coordinate updated orders with Contract Production Officers in the source farms

Submit monthly forecast reports to key internal and external customers

Secure government permits necessary to transport animals from source farm to customer farms

Arrange the animal transport from source farm to customer farm and tracks animal movement until arrival to customer farm

Provide month end transport cost on animal deliveries

Review and route QAR for approval

Process third party delivery truck billings

Train third party truckers' staff on PIC protocols and audit for compliance

Monitor third party truckers' compliance to contract terms and agreed SLA

Other tasks that may be assigned by manager

Requirements
Qualifications: (required)

• At least 3 years experience as logistics & transport officer
• Must have knowledge of the different mode of transport and delivery, technological advances and best practices in the field of logistics;
• Has a customer focused mentality and possesses strong problem solving and analytical skills
• Above average planning and organisation skills
• Solid communication and coordination skills
• Intermediate knowledge of MS office application such as word, excel, powerpoint
• Willingness to adopt flexible work schedule (e.g. outside the normal 8 to 5pm shift)

Preferred Qualifications & Experience:

• Graduate of logistics/transport or related course
• Work experience in a logistics company is an advantage

Business Overview
Genus
is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.

PIC
, our swine division, currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.

Our vision is clear:
Pioneering animal genetic improvement to sustainably nourish the world.
Benefits Overview
At Genus, we offer a competitive salary. Benefits include health insurance for employee and dependents, life insurance, annual vacation and sick leave credits, competitive retirement/savings plan, annual company incentive, work uniforms This position will have the opportunity for growth. We are constantly evaluating our offerings to ensure we stay competitive.

Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Job Title:

Customer Service Advisor - UPA 2025

Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the In

Job Title:

Customer Service Advisor

Job Description
Are you looking for an opportunity to jumpstart your career in the International Sales industry?

Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Sales Advisor working on an internationally innovative campaign.

You will earn uncapped commission and rewarding performance incentives up to
R3000
plus a basic salary of
R8500
.

This opportunity is for those that enjoy working at night as well as weekends (
Saturdays, Sundays & Public Holidays
) with a night shift allowance and subsidized company transport for night shifts.

You'll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you'll become part of a community of likeminded individuals that that become friends for life.

What you will need for this Role:

• 12 months Customer Service BPO with upselling (essential)
• Experience with working Night Shift/USA hours
• Proficient in English verbal and written communication
• Passed Grade 12
• A clear criminal record
• Computer literate
• Have a passion for sales
• Are self-motivated and highly responsible

**What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:**

• A monthly salary R8 500
• Uncapped Commission
• Performance incentives up to R3000
• Uncapped commission
• Medical aid for main member / Medical Insurance for employee and two dependents
• Pension Fund
• Group life cover
• Subsidized transport
• Fantastic Employee Assistance Programme (EAP)
• Access to financial well-being sessions, will writing sessions and stress management sessions
• Team building and upskill training opportunities
• Interactive and inclusive company culture
• Access to our World Class cafeterias and recreational areas
• Access to our onsite nurse

*What You Will Do In This Role *

• Offer customers additional products whilst providing an excellent service
• Establish customers' needs to in order to sell the right product
• Assist customers with promotional enquiries
• Responsible retaining customers and selling additional products and services
• Providing excellent customer experiences at all time
• Verifying and updating customer information
• Work toward targets aligned to KPIs
• Taking ownership of high profile, escalated cases from beginning to resolution
• Consistently applying agreed behavioural and compliance standards
• Sharing knowledge and skills with other members of the team
• Proactively offer solutions to any issues or concerns that customers might face

Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their "employer of choice." Together, we'll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive

After applying, you will be sent a link to complete a quick online chat-based interview. We don't want you to miss out on the opportunity so please check all of folders for the link after applying. Completing and passing this step is essential for shortlisting.

With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other's success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.

Eligibility to work
In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company's EE Plan.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements:

Time Type:

Full time

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