223 Customer Service jobs in Cebu

Cebu IT Park, Cebu City

Full-Time Position

Salary: Up to PHP 25,000 Package

Work Onsite | Virtual Hiring Process

Open for Newbies and Tenured Candidates

Job Highlights

• Virtual Recruitment Process – Fast and hassle-free
• Work Onsite at Cebu IT Park – Premier business location
• Up to 25K Total Compensation Package
• Career Growth Opportunities
• Welcoming both Fresh Graduates and Tenured Professionals

Job Description

Join one of the top BPO companies in the country and be part of a dynamic team providing exceptional customer service to global clients. We're looking for enthusiastic, solution-oriented individuals ready to grow with us

Responsibilities:

• Handle inbound and/or outbound customer service calls
• Provide accurate information and resolve customer concerns effectively
• Record customer interactions in the system with attention to detail
• Maintain a high level of professionalism and empathy at all times

Qualifications:

• Open to new graduates, career shifters, and tenured professionals
• Must be willing to work onsite at Cebu IT Park
• Good English communication skills (verbal and written)
• Amenable to shifting schedules, including weekends and holidays
• With or without BPO experience

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' in . As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to our clients through virtual channels. This is a full-time opportunity with flexible work options available.

What you'll be doing

1. Handle inbound customer inquiries and requests through phone, email, and chat channels
2. Actively listen to customers, understand their needs, and provide efficient and effective solutions
3. Maintain a positive and professional demeanour while delivering exceptional customer service
4. Accurately document customer interactions and follow up as needed
5. Identify opportunities to improve customer experience and provide feedback to the team
6. Collaborate with cross-functional teams to resolve complex customer issues
7. Adhere to company policies, procedures, and quality standards

What we're looking for

1. Previous experience in a customer service or call centre environment, preferably in the Call Centre & Customer Service industry
2. Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
3. Excellent problem-solving and critical thinking skills to identify and resolve customer issues
4. Proficient in using computer systems and various software applications
5. Ability to work efficiently in a fast-paced and dynamic environment
6. Excellent time management and multitasking skills
7. A positive and customer-centric attitude

What we offer

At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for professional development and career advancement
4. Team-building activities and social events
5. Flexible work arrangements to promote work-life balance

About us

RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients. Our talented and dedicated team is the driving force behind our success, and we are committed to providing a dynamic and supportive work environment that empowers our employees to thrive.

Apply now and join our team

• BIG Chance to Get Hired – Even Without Experience
• Fresh Graduates & Newbies Welcome
• Fast Hiring – 1-DAY Process Only
• Earn Up to ₱25,000 + Extra Incentives + Night Differential
• Flexible Shifts – Day & Night Options Available
• Comprehensive Training Provided

• Handle inbound calls and assist customers with inquiries, issues, or requests.
• Provide top-tier customer service and ensure satisfaction with every call.
• Document all interactions and follow up as needed.
• Meet performance targets and be rewarded for excellence

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at JMZ MARKETING INC' in Liloan Cebu. As a key member of our customer service department, you will be responsible for providing exceptional support and assistance to our valued clients. This full-time role offers the opportunity to build a rewarding career in a fast-paced and collaborative environment.

What you'll be doing

• Answering and responding to incoming calls from customers in a professional and courteous manner
• Providing accurate information and resolving customer inquiries and concerns in a timely manner
• Documenting customer interactions and maintaining detailed records of all communications
• Identifying opportunities to enhance the customer experience and suggesting improvements to processes and procedures
• Collaborating with cross-functional teams to ensure seamless service delivery
• Actively participating in training and development programs to continuously improve your skills and knowledge

What we're looking for

• Excellent communication and interpersonal skills with a strong customer service orientation
• Ability to remain calm and composed under pressure while handling multiple tasks and competing priorities
• Demonstrated problem-solving and decision-making skills with a focus on finding creative solutions
• Proficiency in using customer relationship management (CRM) systems and computer applications
• Prior experience in a customer service or call centre environment is preferred, but not essential
• A positive attitude and a genuine passion for delivering exceptional customer experiences

What we offer

At JMZ MARKETING INC', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance coverage
• Generous paid time off and holiday entitlements
• Ongoing training and development opportunities
• Opportunities for career advancement and progression
• A collaborative and inclusive company culture

About us

JMZ MARKETING INC' is a leading provider of integrated marketing solutions, serving clients across a diverse range of industries. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering exceptional results and driving business growth for our clients. Join our team and be a part of an exciting and dynamic organisation that values its employees and is committed to their success.

Apply now to become our next Customer Service Representative and start your journey with JMZ MARKETING INC'.

About the role

StaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Cebu City. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

What you'll be doing

• Responding to customer inquiries and addressing their concerns in a timely and professional manner
• Providing accurate and detailed information to customers regarding products, services, and policies
• Documenting customer interactions and maintaining detailed records of all communications
• Identifying and escalating complex or sensitive issues to the appropriate team members
• Continuously learning about our products and services to enhance your knowledge and provide the best possible customer experience
• Collaborating with cross-functional teams to ensure seamless customer service delivery

What we're looking for

• Previous experience in a customer service or call centre environment, preferably in the customer service or support industry
• Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
• Excellent problem-solving and critical thinking skills to effectively address customer inquiries and concerns
• Proficient in English, both written and verbal, with the ability to effectively communicate complex information
• Comfortable working in a fast-paced, dynamic environment and able to prioritize tasks effectively
• Proven ability to work collaboratively as part of a team

What we offer

At StaffSmart Outsourcing, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer competitive compensation, opportunities for career advancement, and a range of benefits to support your overall well-being.

About us

StaffSmart Outsourcing is a leading provider of customer service and support solutions. With a focus on delivering exceptional service, we work with a diverse range of clients across multiple industries. Our team of dedicated professionals is committed to driving business success through innovative and customer-centric approaches.

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply now

Customer Service Representative (CSR)

We're hiring enthusiastic individuals to join our team as CSRs No experience required—comprehensive training provided.

What We Offer:

• Full training and support
• Onsite work with full-time shifting schedule
• Inclusive and growth-oriented workplace
• Career advancement opportunities

Role Overview:

Provide customer support via phone, email, or chat, resolve inquiries with empathy, process service requests, and maintain accurate records.

Details:

• Hiring process: Virtual
• Work setup: Onsite
• Schedule: Full-time shifting

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at AROUND THE WORLD MANPOWER SERVICES INC.'. This is a full-time role based in Cebu City Cebu, where you will play a vital part in providing exceptional customer service to our clients through virtual channels.

What you'll be doing

• Responding to customer inquiries and requests via phone, email, and chat in a timely and professional manner
• Providing accurate information and effective problem-solving to address customer concerns
• Maintaining detailed records and documentation of customer interactions
• Identifying opportunities to enhance the customer experience and suggesting improvements
• Collaborating with cross-functional teams to ensure consistent and seamless service delivery
• Adhering to company policies, procedures, and quality standards

What we're looking for

• 1-2 years of experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
• Excellent communication and interpersonal skills, both written and verbal
• Strong problem-solving and critical thinking abilities
• Ability to work effectively in a team and independently
• Proficient in using computer software and virtual communication tools
• Adaptable and able to thrive in a fast-paced, dynamic environment
• Passion for delivering exceptional customer service

What we offer

At AROUND THE WORLD MANPOWER SERVICES INC.', we are committed to providing a supportive and rewarding work environment. Our team enjoys:

• Competitive salary and performance-based bonuses- Comprehensive health and wellness benefits- Opportunities for career development and growth- Flexible work arrangements to support work-life balance- A positive and collaborative work culture

About us

AROUND THE WORLD MANPOWER SERVICES INC.' is a leading provider of innovative workforce solutions, offering a wide range of services to clients across diverse industries. With a strong focus on excellence, we are dedicated to empowering our employees and contributing to the success of our clients.

If you are passionate about delivering exceptional customer service and are ready to join a dynamic and growing organisation, we encourage you to apply now

Looking for work? We got you

We are hiring for Customer Service Representative

Sites: IT Park,Cebu

Accounts: Sales | Financial

• Onsite/Virtual Process
• Onsite Work Set-up and Shifting Schedule
• Earn 18K-24K for a month

Qualifications:

• HS/SHS Graduate
• With or without BPO experience
• Amenable to work onsite and on a shifting schedule
• Can start ASAP

Interested?

Apply now and be one of our CSRs

About the role

Join the dynamic team at Around the World Manpower Services Inc. as a Customer Service Representative. This full-time position based in Santa Rosa City Laguna will have you playing a key role in delivering exceptional customer service through virtual processes. With a focus on call centre and customer service, this is an exciting opportunity to grow your skills and make a real difference for our clients.

What you'll be doing

• Respond to incoming customer inquiries and requests via phone, email, and other virtual channels
• Demonstrate excellent problem-solving skills to efficiently address customer concerns
• Provide accurate information about products and services to meet customer needs
• Maintain detailed records of customer interactions and actions taken
• Collaborate with cross-functional teams to ensure seamless customer experiences
• Identify opportunities to enhance processes and improve customer satisfaction

What we're looking for

• 1-2 years of experience in a customer service or call centre role
• Strong communication and interpersonal skills with the ability to build rapport with customers
• Excellent problem-solving and decision-making abilities
• Proficient in using virtual communication and collaboration tools
• Demonstrated commitment to delivering high-quality service and exceeding customer expectations
• Flexibility to work in a virtual environment and adapt to changing customer needs

What we offer

• Competitive salary and performance-based bonus opportunities
• Comprehensive benefits package including health insurance and retirement plan
• Ongoing training and development to enhance your skills
• Supportive and collaborative work environment
• Opportunities for career advancement within the growing company

About us

Around the World Manpower Services Inc. is a leading provider of professional staffing solutions. With over 20 years of experience, we partner with businesses across a variety of industries to connect them with talented individuals who can drive their success. Our mission is to empower individuals, strengthen communities, and transform the world of work.

If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, apply now to become our next Customer Service Representative.