953 Customer Service Roles jobs in Angono
Client Relations Specialist
Makati, National Capital Region
RLLV Realty and Development Corporation
Posted today
Job Viewed
Job Description
Client profiling and mapping customer journeys to identify the gaps in CX
- Creating and managing client accounts using a CRM tool such as Zoho
- Ensuring the customer has a seamless online and offline experiences
- Cold calling and meeting with clients to view properties
- Discovering clients’ preferences and interests
- Promoting new products and services offered by the company
- Developing a rapport with clients and stakeholders or partners
- Raising red flags wherever the business process needs correction
- Taking proactive steps to maintain positive client experience
- Analyzing data to identify patterns in customer behavior or interests
- Responding to feedback from clients on previous engagements
- Reviewing customer feedback to determine areas of improvement
- Documenting processes, as well as customer compliments and complaints
- Preparing reports summarizing the outcomes of engagements
- Keeping informed of industry trends and new CRM technologies
**Benefits**:
- Transportation service provided
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Bonus pay
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Client Experience Specialist: 1 year (preferred)
- Managing Client Accounts: 1 year (preferred)
**Language**:
- English (preferred)
- Creating and managing client accounts using a CRM tool such as Zoho
- Ensuring the customer has a seamless online and offline experiences
- Cold calling and meeting with clients to view properties
- Discovering clients’ preferences and interests
- Promoting new products and services offered by the company
- Developing a rapport with clients and stakeholders or partners
- Raising red flags wherever the business process needs correction
- Taking proactive steps to maintain positive client experience
- Analyzing data to identify patterns in customer behavior or interests
- Responding to feedback from clients on previous engagements
- Reviewing customer feedback to determine areas of improvement
- Documenting processes, as well as customer compliments and complaints
- Preparing reports summarizing the outcomes of engagements
- Keeping informed of industry trends and new CRM technologies
**Benefits**:
- Transportation service provided
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Bonus pay
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Client Experience Specialist: 1 year (preferred)
- Managing Client Accounts: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Associate - Client Relations Insurance
Manila, Metropolitan Manila
Edge
Posted today
Job Viewed
Job Description
Edge is a hyper-growth U.S based collaborative company that works with businesses and agencies across the United States by connecting them with our in-house talent - giving you the opportunity to work with independent firms. Individually growing in different service sectors, Edge is able to deliver the best of breed services to our clients under one umbrella. Spread across the United States, Pakistan, and Peru, our team of Client Associates provide a one-stop-shop for companies who require reliable, cost-effective, and scalable solutions across a range of specializations - allowing us to provide value through our people
Your attitude and coach-ability will lead to success in this role and future roles in the Agency. The position will require meeting and talking to new people, focusing on graciously assisting them with their insurance needs or problems. You will always remain courteous, keep a professional manner, learn all the position responsibilities, leverage the Agency mission and seek help whenever necessary!
**Job Duties**:
- Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence
- Call new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our client
- Take information from clients about coverage, exclusions and exposures; document electronic files accordingly
- Respond to clients’ needs by producing binders, certificates, policies and other related items
- Maintain client files in our Agency Management System for processing all transactions
- Follow up to ensure timely responses
- Renew policies by agency standards
- Maintain client files accurately and consistently documenting conversations
- Adhering to all other automation procedures
- Handle cancellations with care, saving all accounts possible with adherence to E&O guidelines
**What we are looking for**:
- Customer service or sales experience (this is not a sales position)
- Ability to organize, prioritize and self-manage workload
- Ability to work in a team environment, with a positive attitude and willingness to help others
- Able to work under pressure and time constraints
- Very strong written and verbal English communication skills
- Bachelors degree (4 year) is required
Edge is a privately owned global company with a promote-from-within culture for talent development. Our #1 Value is based on the Edge Way, a fanatical client/team member experience and we pride ourselves on over-delivering.
Edge is very proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
theEdgeWay
One month training in #EdgeAcademy at full salary
Requirement - 25mbps fiber connection(otherwise portable internet connection as a BACKUP)
**PLEASE USE A LAPTOP OR DESKTOP COMPUTER TO APPLY AND DURING INTERVIEWS
Your attitude and coach-ability will lead to success in this role and future roles in the Agency. The position will require meeting and talking to new people, focusing on graciously assisting them with their insurance needs or problems. You will always remain courteous, keep a professional manner, learn all the position responsibilities, leverage the Agency mission and seek help whenever necessary!
**Job Duties**:
- Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence
- Call new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our client
- Take information from clients about coverage, exclusions and exposures; document electronic files accordingly
- Respond to clients’ needs by producing binders, certificates, policies and other related items
- Maintain client files in our Agency Management System for processing all transactions
- Follow up to ensure timely responses
- Renew policies by agency standards
- Maintain client files accurately and consistently documenting conversations
- Adhering to all other automation procedures
- Handle cancellations with care, saving all accounts possible with adherence to E&O guidelines
**What we are looking for**:
- Customer service or sales experience (this is not a sales position)
- Ability to organize, prioritize and self-manage workload
- Ability to work in a team environment, with a positive attitude and willingness to help others
- Able to work under pressure and time constraints
- Very strong written and verbal English communication skills
- Bachelors degree (4 year) is required
Edge is a privately owned global company with a promote-from-within culture for talent development. Our #1 Value is based on the Edge Way, a fanatical client/team member experience and we pride ourselves on over-delivering.
Edge is very proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
theEdgeWay
One month training in #EdgeAcademy at full salary
Requirement - 25mbps fiber connection(otherwise portable internet connection as a BACKUP)
**PLEASE USE A LAPTOP OR DESKTOP COMPUTER TO APPLY AND DURING INTERVIEWS
This advertiser has chosen not to accept applicants from your region.
1
Client Relations Officer (Cavite)
Makati, National Capital Region
MediLink Network Inc.
Posted today
Job Viewed
Job Description
Why should you #JoinMediLink?
MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.
MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.
You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.
A **Client Relations Officer **is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.
DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.
QUALIFICATIONS
Must-haves:
- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision
Good to have, but not required:
- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities
OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center
Why should you #JoinMediLink?
MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.
MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.
You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.
**Job Types**: Full-time, Permanent
**Benefits**:
- Flextime
- Health insurance
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.
MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.
You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.
A **Client Relations Officer **is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.
DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.
QUALIFICATIONS
Must-haves:
- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision
Good to have, but not required:
- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities
OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center
Why should you #JoinMediLink?
MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.
MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.
You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.
**Job Types**: Full-time, Permanent
**Benefits**:
- Flextime
- Health insurance
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
2
Client Relations Officer (Davao)
Makati, National Capital Region
MediLink Network Inc.
Posted today
Job Viewed
Job Description
A **Client Relations Officer** is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.
DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.
QUALIFICATIONS
Must-haves:
- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision
Good to have, but not required:
- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities
OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center
Why should you #JoinMediLink?
MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.
MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.
You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.
**Job Types**: Full-time, Permanent
**Benefits**:
- Flextime
- Health insurance
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.
QUALIFICATIONS
Must-haves:
- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision
Good to have, but not required:
- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities
OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center
Why should you #JoinMediLink?
MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.
MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.
You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.
**Job Types**: Full-time, Permanent
**Benefits**:
- Flextime
- Health insurance
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
Msp Level 2 Help Desk Support Specialist Permanent
Manila, Metropolitan Manila
Tahche Outsourcing Services, Inc.
Posted today
Job Viewed
Job Description
Tahche Outsourcing Services Inc’ partner is an IT Managed Service Provider located in New York, looking for an IT HELP DESK SPECIALIST to join our team. The company focus on both traditional on-premises infrastructure as well cloud technologies. We have over 300 clients and placed #2422 on the Inc. 5000 representing the fastest growing companies in America. We also have won the Smart CEO Future 50 Award representing the 50 fastest growing companies in New York.
- Acts as first point of contact when a user is facing hardware, software or system issues
- Monitor and respond quickly to incoming requests relate to IT issues.
- Maintain computer systems and act as support if any system goes down.
- Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
- Maintain user PCs, including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
Core Technologies:
- Experience with Continuum RMM and ConnectWise Manage is a huge plus
- Windows Server 2016/2019, Active Directory, Group Policy Management Console and other Server administrator
- Hyper-V Administration
- Cisco/Meraki Firewalls, Switches, and Access Points
- Sonicwall firewalls
- Cloud technologies including Google G Suite, Microsoft 365, Hosted Exchange and Amazon Web Services (EC2/S3)
- DNS/DHCP/VLANs
- Backup Methods and Products including Datto and Datto SAAS
- Disaster Recovery Planning and Simulation
- End-user support, customer service
**Job Types**: Full-time, Permanent
**Salary**: Php50,000.00 - Php65,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Acts as first point of contact when a user is facing hardware, software or system issues
- Monitor and respond quickly to incoming requests relate to IT issues.
- Maintain computer systems and act as support if any system goes down.
- Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).
- Maintain user PCs, including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
Core Technologies:
- Experience with Continuum RMM and ConnectWise Manage is a huge plus
- Windows Server 2016/2019, Active Directory, Group Policy Management Console and other Server administrator
- Hyper-V Administration
- Cisco/Meraki Firewalls, Switches, and Access Points
- Sonicwall firewalls
- Cloud technologies including Google G Suite, Microsoft 365, Hosted Exchange and Amazon Web Services (EC2/S3)
- DNS/DHCP/VLANs
- Backup Methods and Products including Datto and Datto SAAS
- Disaster Recovery Planning and Simulation
- End-user support, customer service
**Job Types**: Full-time, Permanent
**Salary**: Php50,000.00 - Php65,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative Call Center Agent
Pasig, National Capital Region
Orbit Teleservice NCR
Posted 12 days ago
Job Viewed
Job Description
One-day hiring process! Earn up to 33k monthly!
br>For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
We are currently hiring for the following accounts
Customer Service
Technical Support
Travel Account
Hotel Reservation Account
Healthcare Account
Financial
Telco Nonvoice
Food Delivery Account
Click Apply Now to start your application
br>For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
We are currently hiring for the following accounts
Customer Service
Technical Support
Travel Account
Hotel Reservation Account
Healthcare Account
Financial
Telco Nonvoice
Food Delivery Account
Click Apply Now to start your application
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent/customer Service Representative
San Pedro, Laguna
John Clements Consultants, Inc.
Posted today
Job Viewed
Job Description
Requirements:
- Education: At least 2 years of college
- Experience: Level 2 - At least 1 year relevant work experience in a BPO set up; college graduate (no experience)
- Excellent English skills must at least be intermediate level
- Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service
- Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information.
- Amenability to work at night full-time, shifting schedules, Philippine holidays
- Willing to work onsite: Alabang, Muntinlupa City
**Responsibilities**:
- Answer inbound calls from customers
- Facilitate outbound phone calls for follow up and updating customers
- Document all calls handled accurately
- Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
- Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios
- Redirect/Transfer calls to the correct department for better transition and service
- Adhere to prescribed shift and schedule
- Adhere to set service level targets or key performance indicators
**Job Type**: Temporary
Contract length: 6 months
**Salary**: Php16,000.00 - Php20,000.00 per month
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Education: At least 2 years of college
- Experience: Level 2 - At least 1 year relevant work experience in a BPO set up; college graduate (no experience)
- Excellent English skills must at least be intermediate level
- Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service
- Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information.
- Amenability to work at night full-time, shifting schedules, Philippine holidays
- Willing to work onsite: Alabang, Muntinlupa City
**Responsibilities**:
- Answer inbound calls from customers
- Facilitate outbound phone calls for follow up and updating customers
- Document all calls handled accurately
- Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
- Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios
- Redirect/Transfer calls to the correct department for better transition and service
- Adhere to prescribed shift and schedule
- Adhere to set service level targets or key performance indicators
**Job Type**: Temporary
Contract length: 6 months
**Salary**: Php16,000.00 - Php20,000.00 per month
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative (Call Center Agent)
Bacoor, Cavite
GDV Business Services CO.
Posted today
Job Viewed
Job Description
URGENT HIRING !
With competitive salary, HMO and Benefits?
Tips Will be provided during Interview !
We are ramping for a Call Center Agent Position!
Location**:Alabang**
Qualifications:
- willing to start ASAP and to work on-site.
Earn up to: 27,000
- HS/SHS Graduate with at least 6 Months BPO Experience
- Fresh Graduates are welcome to apply
- Dayshift Schedule!
Interested applicants just Click "APPLY NOW" button and attached your updated resume to
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php19,000.00 - Php27,000.00 per month
**Benefits**:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Day shift
- Flexible shift
- Holidays
- Monday to Friday
- Rotational shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Bacoor City, Cavite: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have BPO experience? In how many months?
- Are you currently employed or on rendering period? If yes, are you willing to file an immediate resignation since this is an urget postion?
- Kindly provide an alternate contact number or Viber account.
**Education**:
- Senior High School (required)
With competitive salary, HMO and Benefits?
Tips Will be provided during Interview !
We are ramping for a Call Center Agent Position!
Location**:Alabang**
Qualifications:
- willing to start ASAP and to work on-site.
Earn up to: 27,000
- HS/SHS Graduate with at least 6 Months BPO Experience
- Fresh Graduates are welcome to apply
- Dayshift Schedule!
Interested applicants just Click "APPLY NOW" button and attached your updated resume to
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php19,000.00 - Php27,000.00 per month
**Benefits**:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Day shift
- Flexible shift
- Holidays
- Monday to Friday
- Rotational shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Bacoor City, Cavite: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have BPO experience? In how many months?
- Are you currently employed or on rendering period? If yes, are you willing to file an immediate resignation since this is an urget postion?
- Kindly provide an alternate contact number or Viber account.
**Education**:
- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.
7
Call Center Agent
Makati City, National Capital Region
BPOJobOpenings
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
br>
Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
Good to excellent English communication skills
Willing to start immediately.
Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.
8
Call Center Agent
Pasig, National Capital Region
Miranda HR
Posted 7 days ago
Job Viewed
Job Description
Start your career with STARTEK and enjoy these exciting perks!
Easy Hiring Process! Get Tips to Pass! br>
We are looking for applicants who are ready to start as soon as possible. This opportunity is ideal for both newcomers and experienced professionals.
The hiring process takes just one day, making it quick and hassle-free.
What We Offer:
Free medical coverage
Free shuttle service to and from work
HMO with coverage for two dependents at no additional cost
Guaranteed salary increase after six months
Free access to on-site gym, billiards, and other amenities
Easy Hiring Process! Get Tips to Pass! br>
We are looking for applicants who are ready to start as soon as possible. This opportunity is ideal for both newcomers and experienced professionals.
The hiring process takes just one day, making it quick and hassle-free.
What We Offer:
Free medical coverage
Free shuttle service to and from work
HMO with coverage for two dependents at no additional cost
Guaranteed salary increase after six months
Free access to on-site gym, billiards, and other amenities
This advertiser has chosen not to accept applicants from your region.
9