Customer Service Representatives (BGC Site)

Taguig, National Capital Region Eteam Workforce Private Corporation

Posted 8 days ago

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URGENT HIRING ️
START ASAP‼️ br>Customer Service Representative
Location: The Curve, BGC
Incentives:
Performance based Incentive (monthly)
Perks:
• HMO on Day 1 plus 1 FREE dependent < r>• Group Life Insurance < r>• Leave Encashment < r>• Refreshing work culture < r>• Rewarding ERP Incentives < r>Minimum Qualifications:
• At least Sr. High School Graduate (new curriculum) or College level : < r>-With excellent English Communication Skills (Oral and Written)
-Atleast 6months Bpo Experience with Sales Background
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Immediate Hiring - Customer Service Representatives in Manila

Manila, Metropolitan Manila Metacom BPO

Posted 15 days ago

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Metro Manila - Quezon City - Cubao
Shifting Schedule br>Onsite Work

- Must be currently residing within Metro Manila
- Fresher/with or without BPO Experience are welcome to apply
- College fresh graduates and undergraduates of any course are welcome to apply
- Highschool Graduates (Old Curriculum) or SHS Graduates for the new curriculum
- HS/SHS Grad (depending on the account)
- Good Communication Skills
- Willing to work on a Shifting Schedule
- Must be 18 years old and above (legal age)

PHP 15000 - 24500
HMO, Night Differential Pay, Rice Allowance, Paid Leaves, Holiday and OT Pay, Mental Wellness Program Starting Day 1, Free Medical Insurance upon regularization (with incl of common law partners), Insurance Coverage Starting Day 1, (Discounted medicines for employees)
Government Mandated Benefits, 13th Month Pay
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Onsite BGC Taguig upto 35k - Customer Service Representatives

Taguig, National Capital Region Dynamic Talent Solutions

Posted 12 days ago

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12th Floor Philplans Corporate Center Kalayaan Avenue and North Triangle Drive, Fort Bonifacio Taguig, Manila 1634
br>-Highschool Graduate, Senior highschool graduate, College Undergraduate, College Graduate with 1 year BPO Experinence
- Can visit onsite for the assessments and Interviews
- Willing to work during weekends and holidays
- Willing to work on a shifting / graveyard shift
- Has good Communication skills

SALARY PACKAGE
Up to 30k - 35k depending on the experience
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Client Services Officer

Taguig, National Capital Region Galilee Business Support Services

Posted today

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Job Highlights

*

Competitive Salary
*

Day Shift, Sat-Sun Off
*

HMO

SUMMARY:
The Client Services Officer will be responsible for the day-to-day post-settlement administration of Mortgage Manager partners, including all client support, general enquiry resolution, training, and responding to MM feedback.

The role will act as the initial point of contact for all post-settlement client interactions. Working closely with Management to drive and monitor client satisfaction, and performance levels, as well as identifying continuous improvement opportunities within the Department.

In this role, you will work closely with your leader to communicate workloads and ensure service standards are delivered with the highest quality.
- Meet required service levels and standards
- Work with colleagues and stakeholders to ensure processes are applied and SLAs are met
- Contribute to improving the client experience while ensuring the best outcomes for the business
- Fully commit to the vision and values of the business
- Identify opportunities to improve on overall levels to meet the needs of the business
- Ensure a superior level of mortgage manager engagement
- Identify and escalate issues as necessary to ensure the best outcome for all stakeholders

KNOWLEDGE, SKILLS, & REQUIREMENTS:

- Excellent English communication skills - both written and oral
- College Degree (in any field)
- Experience in the Australian mortgage industry is strongly preferred, considerable financial services experience shall also be considered
- Demonstrated customer service focus and ethic
- Excellent attention to detail and ability to manage a multitude of tasks effectively
- Ability to work unsupervised, self-motivated and self-sufficient
- Flexible and responsive to change
- Able to meet targets and deadlines on a daily basis
- Ability to learn quickly, adapt to change, and willingness to work under pressure
- ‘Can Do’ Attitude!
- Excellent attention to detail

**Benefits**:

- Health insurance

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (required)
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Client Services Officer

Makati, National Capital Region Eteam Workforce Private Corp.

Posted today

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**Qualifications**:

- Bachelor’s Degree in a related field.
- 6 months of experience in client services, Claims processor, sales, or a similar role.
- Good communication skills.

**Duties and Responsibilities**:

- Provide client support services in an accurate and timely fashion.
- Maintain a high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Maintain a client-focused working environment for the team.
- Work in compliance with company policies and procedures.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.

**Job Types**: Full-time, Fresh graduate

**Salary**: Php14,000.00 - Php18,000.00 per month

**Benefits**:

- Paid training
- Work from home

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)
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Canada SMB Client Services Team Leader

Makati City, National Capital Region ADP

Posted 16 days ago

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Job Description

This role is responsible for the leadership and management of a Service Center area for a defined set of clients and/or products. Has significant impact on the work environment and will be tasked to provide the tools and resources for associates to succeed and maintain a high level of associate engagement and client/participant satisfaction. Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. (30% of time) Establishes and communicates goals and provides regular feedback to associates, including developmental opportunities. Continuously reviews team performance; identifies and appropriately addresses opportunities for improvement. (20% of time) Achieves objectives for associate engagement and turnover. (20% of time) Collaborate with other internal departments to ensure service objectives are met. (15% of time) Identifies areas in need of process improvement and solicits feedback from associates on service improvements. (5% of time) Creates a high-performance team environment that supports/reinforces associate development and retention. Provides periodic performance feedback and conducts annual performance reviews. Responsible for recruitment, selection, hiring, compensation management, and performance management of the staff. Assists in determining the team's training requirements. Ensure timely and effective training is delivered to enhance skills of the team. (10% of time)
REQUIREMENTS Graduate of business administration/management, accounting or other related disciplines. (Highly Preferred) 3-5 years customer service, benefits administration, payroll, HR or related experience. (Required / Highly Preferred) 2 -3 years SME, mentor or supervisory experience (Required) Proven proficiency in prioritizing critical client issues and managing workflow. (Required) Proficiency in the use of PC applications. (Required) Working knowledge of payroll and benefit administration is helpful. (Highly Preferred) Effective oral and written communication skills required. Strong interpersonal, conflict management and mentoring skills. Effective time management skills, organization, and planning required
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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Client Services Administrator Perm Wfh Dayshift

Manila, Metropolitan Manila EMAPTA

Posted today

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Job Description

**EMAPTA** is looking for a **Client Services Administrator** to join our team.

Our Client-Partner:
Our client provides wealth creation strategies and protection to secure a healthy financial state.

**Job Specification**:

- Administering Xplan IPS - data-feeds, template, etc
- Invoicing
- Client queries
- Co-ordinating Portfolio reconciliation and reporting
- IPS Portfolio creation and administering online client access
- Xplan Thread & Task templating
- Overdue debtors follow-ups
- Review meeting summary notation and action item task management
- Obtaining information for Insurance Quotes, administering/updating existing insurance policies in Xplan

**Job Duties**:

- Administering Xplan
- Adding & Maintaining Data-feeds
- Portfolio Mailouts - Reconciling Xplan IPS portfolio’s
- Monthly / Quarterly / Half Yearly portfolio mail-outs
- Portfolio Mailouts
- Reconciling Xplan IPS portfolio’s
- Monthly / Quarterly / Half Yearly portfolio mail-outs
- Review Meeting Summaries
- Review Meeting summary audio notation
- Generating Action item task generation and management
- Fact Find update and follow up
- Invoicing
- Management Fee/ SOA Fees
- Payment receipting and reconciliation
- Allocating Commission payments - Management Reporting via Xplan
- Insurance
- Obtain information for Para-planner
- Input and manage existing / new policies in Xplan
- Miscellaneous
- General Admin back-up

**Qualifications**:

- Bachelor’s degree in any related field
- Must have at least 2 years of related work experience in admin and data entry
- Australian and financial planning industry experience is an advantage
- Proficient with O365 suite
- Highly detail-oriented and organized
- Strong communication skills both written and verbal.

GET A GENUINE CAREER OPPORTUNITY WITH GREAT BENEFITS!

**We offer**:

- An experienced and enthusiastic team in an established and stable company with a huge growing potential
- Must be willing to work on Dayshift, Monday to Friday (7:00 AM to 4 PM PH time/ 8:30 AM to 5:30 PM ACST)
- Access to top-of-the-line facilities and technologies; Permanent WFH setup
- HMO upon hire
- 20 leave credits consumed at your discretion with up to 5 days commutable to cash
- Exposure to world-class and high-level foreign clients and partners
- Employee engagement activities

**Salary**: Php20,000.00 - Php55,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Manila: Reliably commute or planning to relocate before starting work (required)
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SBS Client Services 24x7 Client Service Representative I

Makati City, National Capital Region ADP

Posted 11 days ago

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Small Business Services - 24x7 Client Service Representative I
Small Business Services - 24x7 Client Service Representative I
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.

Call Center

Makati, National Capital Region Miranda HR

Posted 24 days ago

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Start your career with STARTEK and enjoy these exciting perks!
Easy Hiring Process! Get Tips to Pass! br>WORK ONSITE MAKATI OR PASIG

Looking for applicants willing to start ASAP!
Great for Newbies & Tenured
Same day JO | Can start immediately
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Call Center

Taguig, National Capital Region Valeros Velasco Business Solution Inc.

Posted today

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Job Description

Mass hiring for the month of June!

No Assessment. Initial and Final interview only. Can start ASAP
WORK ON-SITE
Location: BGC Taguig

Qualifications:

- College Level must be at least 2 years in college (finished all semester) with 24 Months (2yrs) BPO Experience
- College Graduate with 1 year experience
- HS GRADUATE (old curriculum) and SHS Graduate with experiences are now welcome to apply
- Can start ASAP

Perks:

- Up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10,000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
**Salary up to 31K for CSR!**

APPLY NOW!

hiring #utilities #callcenter #hiringph

Pay: Php28,000.00 - Php31,000.00 per month

**Benefits**:

- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift
- Flexible shift
- Holidays
- Late shift
- Monday to Friday
- Night shift

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.

Application Question(s):

- Highest Educational Attainment (Specific level)
- How long is your overall experience of CSR in BPO (specify years/months)
- Alternative Phone Number
- Date of availability (include the time)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)
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