172 Customer Service Representatives jobs in Rosario

**Job Title**:CIB Operations - Client Services Associate - Associate

**Location**:Manila

**Corporate Title**: Associate

Listed Derivatives Client Services Team provides services to the Singapore, Hong Kong, Sydney and Tokyo. The group deals in futures and options products wherein client servicing are the main duties and responsibilities of the team.

The role is responsible for being the first point of contact for our external clients from inception to account closure.

The purpose of the client services function is to enhance the client’s experience with Deutsche Bank through supporting any queries, building a strong relationship with our clients, and broadcasting client related information to the bank’s various departments.

**What we’ll offer you**
- Competitive Salary
- Attractive Retirement Benefit
- Medical and Life Insurance upon employment
- 20 days Annual Vacation Leaves

**Your key responsibilities**
- Interaction with Internal & External clients, i.e. brokers, Operations teams, and external clients to ensure that trades are cleared, entries posted into systems and any action required by clients to realign position/cash are acted upon in a timely manner.
- Enabling and implementing BOW items and other process improvements
- Perform team’s administrative and reporting tasks
- Investigation, escalation, and providing resolution on daily issues concerning process and client
- Prepare Management Information relevant to the product as required such as daily volume, KPIs, etc.

**Knowledge**
- Ensure that processing and decision making as per the Key Operating Procedures manual and within the timeliness and accuracy standards specified.
- Provide solutions and analysis on exceptions handling
- Deliver process improvements initiatives

**Communication**
- Articulate to Supervisor all pertinent issues and escalate to the relevant authority whenever necessary.
- Work with business partners (in different geographical locations) in supporting their respective listed derivatives processing business
- Work with the team to execute positive solutions and achieve high standard of excellence

**Engagement**
- Work with Team Lead in achieving the team’s objectives and deliverables
- Oversee process to ensure that all functions are fully covered through proper function allocation
- Delivery of ad hoc task assigned to the team

**Your skills and experience**
- Bachelor's Degree
- Experience in Futures trading is an advantage
- Previous Client Service experience preferred
- Open to working in Shifts on rotation
- Good understanding and experience in Operations, preferably in line management
- A well motivated and enthusiastic team player
- Excellent prioritization and time management skills
- Excellent people engagement skills
- Excellent client relationship building skills
- Investigation/Problem resolution skills. Displays insight and ability in identifying issues and helps to develop successful solutions
- Excellent communication skills - expected to maintain regular contact with the onshore managers to ensure smooth operations on a day-to-day basis as well as understand and plan for changes to be implemented
- Will be expected to develop credibility and a good reputation and demonstrate integrity with clients and colleagues
- Ability to multi-task and keep clear performance reports. Also, use the reports generated to drive conversations with onshore partners for further improvement to the team
- Accurate, thorough and highly responsible with a good attention to detail
- Self starter, motivated and displays positive attitude

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression

**About us and our teams**

Deutsche Bank is the leading German bank with strong European roots and a global network.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Rimes provides transformative managed data services and investment intelligence solutions to the world's leading investors and asset managers. Driven by our passion for solving the most complex data problems, we partner with our clients to help them make better decisions using accurate information and industry-leading technology.

We are currently in the midst of an exciting growth phase, as Rimes extends into new markets and geographies. To support this, we are hiring for roles across Sales, Product, Development, Marketing and other functions. Visit our Careers page to see our complete listings.

Rimes offers a competitive benefits package.

Headquartered in New York and London, Rimes serves its global clients through offices in Europe, Americas and Asia Pacific.

**Client Services**

Rimes utilises technology to automatically retrieve, manage, transform, enrich, validate & deliver financial data from a wide range of sources to over 350 clients. Client Services own this process and are the interface between our clients, our platform and organisation. Client Services comprises a team of more than 50 staff based in 9 global locations, performing a wide range of client facing functions.

This team oversees the delivery of 6000+ data feeds daily. **Client Services first line team** proactively monitor exceptions based on timeliness and the quality of data in a top down manner, in conjunction with managing our client's ever-changing priorities and corresponding queries.

**Client Services second line team** handles complex escalation from our first line group, in addition to managing change projects that impact all our clients globally.

**Client Services account teams** own the technical relationship with the client, they are responsible and accountable for the service provided to a set of clients, within geographic regions. The account team ensure the client's service operates within a set of KPI's and make suitable adjustments to ensure it continues to do so. Account teams work with our clients to adapt the services received, in line with the ever-changing requirements of the investment management industry. Alongside our sales and management teams, the account team provides regular service reviews with our clients, to reinforce our value proposition, provide industry insight and uncover further opportunity to solve our client's challenges.

**Areas of Responsibility**:

- Support the RIMES MDS product and corresponding services
- Work with a global Client Service team to ensure high quality daily service across all MDS clients
- Ensure MDS data flows are monitored and optimized to support each client data needs
- Ensure that data quality controls are executed and maintained across a wide range of data sets, including Instrument Identifiers and cross reference data, security reference information, pricing data, ESG, Ratings and Corporate Actions
- Interact with clients, external data partners and RIMES specialists to manage and resolve data validation failures
- Ensure mastered data services meet internal and external KPIs
- Support Clients in delivering ongoing changes to their service
- Support Client in regularly reviewing and optimizing their service
- Contribute to ongoing internal projects which enhance the MDS Product and services

**The Analyst must**:

- Have 1-2 years experience in the financial data industry
- Have worked in Operations in roles handling Security Reference and/or Pricing Data
- Have developed and/maintained controls to ensure quality of pricing/security data
- Have experience with market data portals and/or or vendors in investigating data challenges
- Used to working with high volumes of challenges to meet daily operational deadlines
- Have been used to working under their own initiative to improve and enhance their service
- Have experience interacting with clients using their operational service
- Have effective analytical, problem-solving and prioritization skills

**Qualifications, Skills & Experience Required**:

- Graduate calibre, preferably in a finance or a related field
- Experience working with, querying, and manipulating large datasets
- Use of data challenge portals (such as exchange websites, or vendor data systems or portals)
- High proficiency with MS Excel
- Good communication skills

**Also useful**:

- Python - in particular data analysis and visualisation tools
- Knowledge and understanding of equity and fixed income indices
- Exposure to Corporate Actions, ESG and Ratings Data
- Training and oversight of other analysts

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it's through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

**!URGENT! !URGENT! !URGENT!**

**IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!**

GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY! WILL BE ASSIGNED IN:

- **Pasig**

1 DAY ONSITE PROCESS

Salary will be disuss during interview

QUALIFICATIONS:

- At least a HS Graduate (old curriculum) With sales representative experience
- Accepting Non-BPO / No BPO experience with excellent communication
- With at least 6 months of call center experience.
- Fresh graduate with Major in computer Science/ Marketing
- Any sales experience / IT industrial working experience
- Graduate with BPO experience is advantage

**DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU. WHAT ARE YOU WAITING FOR? APPLY NOW! LET'S GOOO!**

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Up to Php60,000.00 per month

**Benefits**:

- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided

Schedule:

- 8 hour shift
- Evening shift
- Flexible shift
- Monday to Friday
- Night shift
- Weekends

Supplemental pay types:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

**Qualifications**:

- At least high school graduate (Old Curriculum)
- With or without call center experience
- Confident in conversational English
- Willing to work onsite

**Job locations**:

- **Quezon City**:

- **Makati**:

- **Pasay/Cavite**

**Job Types**: Full-time, Fresh graduate

**Salary**: Php16,000.00 - Php22,000.00 per month

**Benefits**:

- Paid training
- Work from home

Schedule:

- Shift system

Supplemental pay types:

- 13th month salary
- Performance bonus

**MASS HIRING!**
- Call Center Agents
- At least high school grad
- 18 years old & above
- With or without BPO experience
- Work Onsite Arrangement (Ayala Makati)
- Good to Excellent english communication skills

**Salary**: Php24,000.00 per month

**Benefits**:

- Paid training
- Pay raise

Schedule:

- Shift system

**Language**:

- English (required)

Company: Concentrix

Qualifications:

- College graduate with at least 6 months BPO experience
- Open for fresh graduates.
- Amenable to work onsite, shifting schedule
- Good communication skills
- Strong will and commitment to the job
- Can start ASAP
- Willing to attend an onsite interview
- Up to 28,000

**Salary**: Up to Php28,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Angono, Rizal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Name
- Location
- Contact Number

**!URGENT! ! URGENT! !URGENT!**

**IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!**

GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY! WILL BE ASSIGNED IN:

- Makati

1 DAY PROCESS

**QUALIFICATIONS**
- Accepting Non-BPO / No BPO experience.
- Good Communication Skill.
- Fresh graduate is accepted here

DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU. WHAT ARE YOU WAITING FOR? APPLY NOW! LET'S GOOO!

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Up to Php30,000.00 per month

**Benefits**:

- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Senior High School (preferred)

**Experience**:

- Call Center Representative: 1 year (preferred)

**Language**:

- English (preferred)

We are Urgent Hiring! We are Looking for a **Customer Service Representative** for **DayShift Account **and can **start ASAP.**

**Job Summary**:
We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

**Location: BGC Taguig**

**Perks**:

- **HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)**:

- **P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)**

**Qualifications**:
*
- College Graduate (4yrs course) or College Under Graduate and College Level ( finish 4 sem.)
- must have a 1year OUTBOUND Experience in UTILITY|TELCO Account
- 1 Year and 6 Months Experience if No Experience in UTILITY|TELCO Account
- willing to WORK ONSITE

*
Salary up to **38K **and **Still negotiable**

Send your updated resume Now

APPLY NOW!

**Job Types**: Full-time, Permanent

**Salary**: Php35,000.00 - Php38,000.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
- Weekends

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- Highest Educational Attainment
- How long is your BPO Experience
- How long is your Outbound Sales
- Are your Amenable to Work Onsite here in BGC Taguig
- Active Contact Number

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Average to Excellent English Communication Skills (preferred)

**Job description**: Facilitate basic customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment.

**Basic qualifications**:

- Must have: good to excellent verbal and written communication skills, analytical and decision-making skills, problem solving skills and computer skills.
- At least 1 year of BPO/Call Center experience is an advantage.
- College graduate of any course.

**Location**: PBCom Makati