What Jobs are available for Customer Service Representatives in Muntinlupa?

We're looking for experienced BPO professionals to join our virtual customer service team If you have prior BPO experience, your own work-from-home setup, and the drive to deliver top-quality service, we want you on our team.

• Handle customer inquiries through phone, chat, or email.
• Provide accurate and efficient support for client accounts or services.
• Maintain high-quality communication and professionalism in every interaction.
• Achieve performance metrics including customer satisfaction and response time.
• Collaborate with team leads and trainers to ensure service excellence.

NO BPO EXP REQ

Excellent English communication skills – both written and verbal.

Ability to work from home independently and manage time effectively.

Willing to work on rotational shifts (if required).

Competitive ₱28,000 monthly salary package

Career growth and training opportunities

Supportive virtual team culture

Purpose of this Role:

• First point of contact for a customer who has a query or concern about our products or services or any customer who has a question or an issue with a product or service the company sells.
• Responsibilities include triaging and responding to email and social correspondences, concerns raised about products and services, member servicing and closing the loop for NPS detractors.

Job Types: Full-time, Permanent

Application Question(s):

• Availability for employment?
• Expected Salary?
• Age and Civil status?

Education:

• Bachelor's (Required)

Experience:

• CSR: 1 year (Required)
• handled insurance or medical transactions: 1 year (Required)

Work Location: In person

We're Hiring Healthcare Customer Service Representatives

Location: Alabang | Night Shift | Onsite

Join our team and build a rewarding career in the healthcare industry We're looking for passionate individuals who are ready to make a difference while enjoying competitive pay and excellent benefits.

Profile 1 – Bachelor's Degree Graduate (Allied & Social Sciences)

Courses accepted:

• Allied Sciences
• Social Sciences
• Social Work
• Human Services
  
  (Excluding Nursing/Doctor of Medicine)

Experience Required (any of the following):

• At least 1 year direct adult patient care in long-term care, home/community-based services, hospital/facility settings, case management, or working with managed care organizations
  
  OR
• BPO Healthcare experience in member services via phone (Benefits, Eligibility, Pre-authorization)

Profile 2 – Associate Graduate / College Graduate (Non-Allied Courses)

Experience Required (any of the following):

• At least 2 years direct adult patient care in long-term care, home/community-based services, hospital/facility settings, case management, or working with managed care organizations
  
  OR
• BPO Healthcare experience in member services via phone (Benefits, Eligibility, Pre-authorization)

• ₱28,000 Basic Pay
• ₱,000 Flex Fund Allowance
  
  Total Package: ,000

• 20% Night Differential
• HMO coverage for employee starting Day 1
• HMO for dependents upon certification
• Life and Accident Insurance
• Annual increase based on performance
• 13th and 14th Month Pay

About the role

We are seeking enthusiastic and customer-focused Customer Service Representatives to join our team at ARAM ENTERPRISES INC' based in Ayala Alabang, Muntinlupa City, Metro Manila. This is a full-time role where you will be responsible for providing exceptional customer service to our valued clients.

What you'll be doing

• Responding to customer inquiries and resolving issues through various communication channels such as phone, email, and chat
• Providing accurate and timely information to customers while adhering to company policies and procedures
• Identifying customer needs and recommending appropriate products or services
• Maintaining detailed records of customer interactions and updating customer information in the system
• Contributing to the continuous improvement of customer service processes and procedures
• Collaborating with team members to ensure a seamless customer experience

What we're looking for

• Proven experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and decision-making skills to handle customer queries effectively
• Proficiency in the English language, both written and verbal
• Familiarity with customer relationship management (CRM) systems and office productivity tools
• Adaptability to work in a fast-paced environment and a commitment to delivering high-quality customer service

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive health and wellness benefits
• Opportunities for career advancement and professional development
• Collaborative and supportive team environment
• Flexible work arrangements, including the possibility of remote work

About us

ARAM ENTERPRISES INC' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients through our dedicated and talented team. Join us and be part of our growth and success.

Apply now and become a valuable member of our customer service team

Experience

● Has at least one (1) year of experience in Help Desk tasks including but not limited to problem tracking, phone consulting, voicemail consulting, among others.

● Exposure in technical set-up, configuration, and maintenance of different applications, network environments, software tools an advantage.

● Exposure in dealing and talking with end customers.

1. Help Desk Task Proficiency

a. Knowledgeable in MS Office Applications.

b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7);

c. Knowledgeable in Windows Server Operating System (Windows 2000/2003/Standard Edition);

d. Monitor assigned task(s) including the scheduled reports globally.

e. Able to provide courteous and quick response to customers asking help via phone, email, remote access, or onsite support.

f. Has the willingness to find answers to all questions addressed to them.

g. Ability to familiarize themselves with the research and information resources and knowledge bases at hand.

h. Ready to research questions using a variety of manuals and resources, and to work with other Help Desk Support Engineers and IT colleagues in answering any customer's question.

i. Shows eagerness to learn as one progress in the field and as one is faced with new questions and situations.

Job Description

• Serve as first point of contact for IT support requests (phone, email, chat, ticketing system)
• Provide first-level troubleshooting for hardware, software, and network issues
• Perform password resets, account unlocks, and access requests
• Log, categorize, and prioritize incidents and service requests in the ITSM tool
• Escalate unresolved or complex issues to Tier 2/Tier 3 support teams
• Follow standard operating procedures (SOPs) and knowledge base (KB) articles
• Assist in software installations, account setups, and peripheral configurations
• Provide remote desktop support using approved tools
• Communicate updates and resolutions to users clearly and professionally
• Document resolutions and contribute to IT knowledge base
• Maintain compliance with IT policies, security protocols, and SLAs
• Administrative
• Closes tickets as soon as they are resolved.
• Maintains and updates daily monitoring of deliverables of service.
• Prepares and submits needed reports.

NOTE: Kindly share your updated resume to

SAGILITY ALABANG is hiring a Full time Call Center Agent role in Muntinlupa, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• Expected salary: ₱18,000 - ₱22,000 per month

What are we looking for?

• HS (Old Curriculum), SHS, College Undergraduates, and Fresh College Graduates are accepted

• Open to All

• No Work Experience required

• Amenable to start ASAP.

If you are interested in joining our professional community, you can submit your resume directly here. Once it's been sent, please be on the lookout for a call (Every weekdays). Thank you and good luck, aspiring agents

COMPANY BENEFITS:

• 35% Night Differential
• HMO on day 1
• Account Incentives
• Job Types: Full-time, Permanent
• Pay: Up to Php33,000.00 per month
• Benefits:
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Location:

Concentrix Alabang

Work Set-up: ONSITE

We're Hiring: Customer Service Representative

Location: ATC Alabang

Employment Type: Full-Time, On-Site

Company: Concentrix

• with At least 6 months BPO experience
• Good English communication skills (spoken and written)
• Willing to work on-site in ATC Alabang
• Willing to work on shifting schedules, weekends, and holidays

• Monthly Salary: ₱18,000 – ₱27,000
• Paid Training
• Performance Bonuses
• Opportunities for Career Growth
• HMO coverage for you and your dependents
• Fun, inclusive, and supportive work environment

Apply today and become part of the Concentrix family.

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