389 Customer Service jobs in Carmona

RESPONSIBILITY:

• Accommodate clients' questions and concerns and provide answers or responses
• Manage incoming phone calls
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
• Handle customer inquiries and concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Location Assignment: General Mariano Alvarez, Cavite

QUALIFICATIONS

• 1-3 years of work experience related to customer relations
• Bachelor's Degree in any business or office management course
• Above-average verbal and written communication skills
• Above-average analytical skills
• Customer orientation and ability to adapt/respond to different types of characters
• Organizational skills

About Us

S-Quad Realty and Development Corporation is a trusted Realty and Development firm dedicated to assisting Filipino individuals. We are committed to delivering high-quality service by "Building your tomorrow, today."

Join Sutherland as a Customer Service Representative and be part of a dynamic team providing top-tier customer support for our Wireless and Broadband Services. This is a full-time role based in Carmona, where you will have the opportunity to make a real impact on the customer experience.

What you'll be doing

• Respond to customer inquiries
• Provide exceptional customer service, troubleshoot issues, and resolve customer concerns in a timely and effective manner
• Educate customers on our products and services, and cross-sell relevant offerings
• Update customer records and documentation in our systems
• Adhere to call quality and productivity standards
• Collaborate with team members to share best practices and continuously improve processes

What we're looking for

• At least 6+ months of sales or 1+ year of experience in a customer service or call centre role, preferably in the telecommunications industry
• Strong communication and interpersonal skills, with the ability to empathize and build rapport with customers
• Excellent problem-solving and critical thinking skills to effectively handle customer inquiries
• Familiarity with using computers and various software applications
• Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
• A passion for delivering exceptional customer experiences

What we offer

• Competitive salary and comprehensive benefits package
• Opportunities for career growth and development
• Supportive and collaborative work environment
• Work-life balance initiatives, including flexible work arrangements
• Employee wellness and recognition programs

RESPONSIBILITY:

• Accommodate clients' questions and concerns and provide answers or responses
• Manage incoming phone calls
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Reporting to the Property Management Officer
• To be assigned in General Mariano Alvarez, Cavite

QUALIFICATIONS

• At least 1-3 years of work experience related to customer relations
• Bachelor's Degree in any business or office management course
• Above-average verbal and written communication skills
• Above-average analytical skills
• Customer orientation and ability to adapt/respond to different types of characters
• Organizational skills

SUTHERLAND GLOBAL CARMONA CAVITE MASSIVE HIRING SPEED RECRUITMENT BE WITH NUMBER ONE #01 CALL CENTER COMPANY INTERNATIONAL 101% HIGH PASSING RATE Join us and be part of a dynamic team that offers competitive salaries, comprehensive training programs, and opportunities for career advancement. Don't miss your chance to secure a position at the leading call center in the industry Join us at Sutherland Global in Carmona, Cavite, where we are committed to finding the best talent through our rapid recruitment process. Don't miss this opportunity to be a part of a leading call center company with an impressive track record and a supportive work environment

OPEN HOUSE RECRUITMENT EVERYDAY MONDAY TO FRIDAY, 2025 APPLY NOW START ASAP

Open House recruitment, 11am open for newbies. The event will provide an excellent opportunity for prospective members to learn about the organization, meet current members, and ask questions about the recruitment process. We encourage everyone interested to attend and discover what we have to offer

QUALIFICATIONS:

At least HS Graduate

With/Without BPO Experience

Friendly Work Environment

Amendable to work on shifting schedule, weekends and holidays.

18 years old to 55years old

Willing to start Asap

NO EXPERIENCE NO PROBLEM BASIC ENGLISH ONLY EARN UP TO 29K A MONTH WITH DOLLORS INCENTIVES

Job Types: Full-time, Permanent, Fixed term, Fresh graduate

Pay: Php21, Php29,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Employee stock ownership plan
• Flexible schedule
• Flextime
• Free parking
• Fuel discount
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Senior High School (Preferred)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.

Category: Customer Support

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J

• Providing introductory information, such as a product manual explanation, to prospective and new customers
• Handling customer complaints and troubleshooting issues with products or services
• Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
• Accessing databases to retrieve account information for customers
• Letting customers know about additional products or services that might benefit them
• Escalating queries and concerns when necessary
• Updating customer records following each contact
• Staying up to date on the latest products and services an organization provides
• Welcoming office guests and directing them to the person or office they're visiting.
• Answering, forwarding, and screening phone calls.
• Maintain the reception area
• Performing various other clerical tasks, including faxing, transcribing and filing.
• Preparing meeting and conference room.
• Provide excellent customer service.
• Scheduling appointments.
• Perform duties from time to time as instructed by the Department Head.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person

-Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and collaborating with other departments to ensure a positive customer experience.

- Prepare gate pass for delivery

-Build sustainable relationships of trust through open and interactive communication.

- Monitor and coordinate delivery schedule. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary.Handle returns or complaints.

• Assist client for any issues and inquiry
• handle account of clients

-look for potential customers

- provide timely and accurate cost per product

-attend clients meetings

Job Type: Full-time

Benefits:

• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Customer Service /Sales Staff: 1 year (Required)
• Electronics Company: 2 years (Required)

Location:

• Carmona, Cavite (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

General Job Qualifications

Education: Graduate of BS in Communications, Business Management or Hospitality Management.

Experience/Training: Must have at least 1 year of experience in customer service role.

Duties and Responsibilities:

• Welcome and assist patients, visitors, and families upon arrival at the hospital.
• Guide patients through hospital processes such as admission, billing, discharge, and appointments.
• Provide accurate information about hospital services, schedules, and policies.
• Listen to and resolve patient concerns in a professional and empathetic manner.
• Coordinate with clinical and non-clinical departments to address patient needs and improve service delivery.
• Ensure patient rights and confidentiality are respected at all times.
• Monitor patient feedback and submit reports on service issues, suggestions, or complaints.
• Support special needs of elderly, disabled, or non-local patients (e.g., language assistance, mobility support).
• Conduct regular rounds in patient areas to check on patient comfort and satisfaction.
• Promote and uphold the hospital's image through professional appearance and communication.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Employee discount
• Staff meals provided

Ability to commute/relocate:

• Carmona A: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person