7,923 Corporate Sales Assistant Manager jobs in the Philippines

• Providing introductory information, such as a product manual explanation, to prospective and new customers
• Handling customer complaints and troubleshooting issues with products or services
• Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
• Accessing databases to retrieve account information for customers
• Letting customers know about additional products or services that might benefit them
• Escalating queries and concerns when necessary
• Updating customer records following each contact
• Staying up to date on the latest products and services an organization provides

• Coordinate and inquire rates and charges from overseas agents, shipping lines, and airlines for both air and sea import shipments.
• Prepare and provide timely and competitive quotations to clients based on their inquiries, specifically for assigned in-house key accounts.
• Process and manage bookings for import shipments related to assigned in-house key accounts, ensuring accurate and on-time handling.
• Conduct telemarketing and sales call visit activities to secure new clients and expand business with existing accounts, in line with company growth objectives.
• Prepare and submit monthly production reports to the immediate superior, reflecting account activity, quotations given bookings handled and secures business/lanes.
• Maintain strong communication and coordination with clients, agents, and internal teams to ensure excellent customer service and operational support.

Any other tasks that may be assigned.

Qualifications :

-Graduate of any business course.

-At least 1 year experience in import/export customer service or freight forwarding operations

-Cooperative, work oriented, focused, fast learner, initiative, efficient and must be computer literate.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person

Job Summary:

We are looking for a Customer Care Associate who will be the first point of contact for our clients, guests, and employees. The ideal candidate must have a pleasing personality, excellent communication skills, and a professional appearance, as they will represent the company at the front desk and through various customer touchpoints.

Key Responsibilities:

• Greet visitors and clients warmly and professionally.
• Answer and direct phone calls and inquiries efficiently.
• Manage the reception area to ensure cleanliness and orderliness.
• Handle customer queries and concerns with courtesy and efficiency.
• Assist in scheduling appointments, meetings, or calls.
• Maintain logs for incoming and outgoing correspondence or deliveries.
• Support basic administrative tasks (e.g., filing, scanning, email handling).
• Coordinate with other departments for guest/client needs.
• Monitor office supplies and assist in reordering when necessary.

Qualifications:

• High school graduate or college level preferred.
• Prior experience in front desk, receptionist, or customer service roles is an advantage.
• With a pleasing personality, professional appearance, and good hygiene.
• Excellent verbal and written communication skills.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Friendly, organized, and service-oriented.
• Can multitask and handle pressure with grace and confidence.

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

About the role

Become a vital part of the customer experience team at Fun Hann Mart', a leading retailer in the Philippines. As a Customer Service - Admin, you will be responsible for providing exceptional administrative support and front-line customer service to ensure our shoppers have a seamless and enjoyable experience. This is a full-time role based in our Taguig City warehouse.

What you'll be doing

• Customer Concern (Customer Service)

• Office repair coordination, Cleanliness and maintenance

• Update Monitoring for Office Assets

• Monitoring Gasoline and Toll of 2 Morning truck

• Prepare Cash Advance for Gasoline and RFID request

• Monitoring Truck Maintenance Schedule of 2 Morning Truck

• Maintain Office supplies and Inventory

• Prepare confidential documents and Reports (Transmittal Form and Tracking)

What we're looking for

• 1-2 years of experience in a customer service or administrative role, preferably in a retail or e-commerce environment
• Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and helpful manner
• Strong organisational and multi-tasking abilities, with keen attention to detail
• Proficient in using standard office software, such as Microsoft Office Suite
• A passion for delivering exceptional customer service and a commitment to continuously improving processes
• Fluency in English and Filipino

What we offer

At Fun Hann Mart', we are dedicated to providing our employees with a supportive and enriching work environment. Some of the key benefits you can enjoy include:

• Competitive salary and performance-based bonuses
• Comprehensive healthcare coverage and life insurance
• Generous annual leave and employee discounts
• Opportunities for professional development and career advancement
• A vibrant, collaborative team culture that values work-life balance

About us

Fun Han Mart' is a leading retail company in the Philippines, offering a diverse range of high-quality products and services to our customers. With a strong focus on customer satisfaction, we are committed to creating a seamless and enjoyable shopping experience. Our company values of innovation, integrity, and community engagement drive us to continuously improve and adapt to the evolving needs of our customers.

If you are excited to join a dynamic and customer-centric team, we encourage you to apply now

The Customer Service & Inventory Lead is responsible for seamless on-time and in-full of customer orders, while assisting to achieve optimized distribution cost. The role will also lead the general control of inventories in the Main Distribution Center and Regional Warehouses, including but not limited to reconciling physical stocks and locations vs system stocks.

Minimum 3-5 years of customer service experience is required.

Minimum 1-2 years of inventory management experience is required.

A Bachelor's degree is required for this position.

Previous team leadership or supervisory experience is required.

Blanc Ventures Inc, a growing premium brand, is looking for a CUSTOMER SERVICE PERSONNEL.

Who are we:

Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.

Customer Service Duties and Responsibilities:

• Prepare quotes and revisions
• Payment collection
• Scheduling of installation
• Serving as the primary point of contact for customers, addressing inquiries and concerns via phone, email, chat, or in-person.
• Resolving customer issues efficiently or escalating complex problems to higher management when necessary.
• Providing detailed information about products, services, policies, and procedures to customers.
• Processing orders, returns, refunds, and payments accurately.
• Maintaining and updating customer records using Customer Relationship Management (CRM) systems.
• Collaborating with other departments, such as sales and technical teams, to ensure customers' needs are met.
• Monitoring customer feedback and participating in team meetings to improve service strategies.
• Handling customer complaints with empathy and professionalism, aiming to achieve full satisfaction.
• Sometimes participating in upselling or cross-selling efforts to support sales goals.

Qualifications:

• Preferably college graduate
• Proven experience in a similar role, 1-2 years ideally
• Strong verbal and written communication skills, with the ability to listen actively and respond clearly and politely to customers.
• Basic computer proficiency including familiarity with office software (e.g., MS Office), and data entry.
• Ability to manage time effectively, handle multiple tasks, and maintain accurate customer records.
• Willingness to undergo continuous learning and training programs; ability to work independently and as part of a team
• Willing to travel with team in case client needs some customer service support

Job Type Details:

• Full-time in Ortigas,
• 6 days a week
• Salary: between 17k-21k depending on experience

Job Type: Full-time

Pay: Php17, Php21,000.00 per month

Work Location: In person

Comp Package:

• Basic Pay: 27,000
• Upfront Allowance: 3,000
• Performance Bonus: Up to 10,000

Job Overview:

We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves providing top-tier service while maintaining a positive and professional attitude.

Key Responsibilities:

• Handle inbound or outbound calls with hotel guests and potential customers.
• Assist with hotel reservations, cancellations, and modifications in a timely manner.
• Provide accurate information on hotel rates, availability, policies, and promotions.
• Resolve guest concerns and inquiries regarding hotel services and booking-related issues.
• Ensure customer satisfaction by delivering efficient and effective solutions.
• Process booking requests, modifications, and cancellations following company policies.
• Maintain accurate records of all customer interactions using CRM tools and other company systems.

Qualifications:

• Senior High school graduate.
• At least 1 year experience in customer service, preferably in a hotel/reservation-related role in the BPO Industry
• Excellent verbal and written communication skills.
• Strong problem-solving and critical thinking abilities.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience with hotel reservation systems (e.g., Opera, Amadeus, etc.) is an advantage.
• Flexibility to work various shifts including nights, weekends, and holidays.

Job description

• Good communication skills
• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Types: Full-time, Permanent

Pay: Php15, Php20,000.00 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: In person

Job Summary:

The Customer Service Representative is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person.

Job Specification:

o Educational Attainment

o Preferably, but not necessary, a graduate of secondary education or vocational course

o Work Experience

o At least 1 year of customer service work experience

Job Type: Full-time

Benefits:

• Paid training

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person