2,450 Sales Operations jobs in the Philippines
Sales Operations
Posted today
Job Viewed
Job Description
Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv
, we don't just hire talent—
we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in
critical digital infrastructure
, we are scaling up to meet the demands of
AI, data centers, and next-gen technology
—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to Inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Summary
This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume. The Coordinator must maintain balance between corporate policy/procedures and customers' needs. It includes providing an exceptional level of customer service to all Vertiv customers ordering products from Great Lakes.
Functional Expertise
Definition:
The core duty of the individual that demonstrates and effectively applies depth and breadth of knowledge and skill in a technical or functional area in observable and measurable terms.
- Reviews purchase orders all Vertiv product orders within the required turnaround time of not exceeding 24 hours.
- Reviews CPQ quote to ensure accuracy of order versus submitted PO.
- Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
- Generate proforma invoice and Order Acknowledgement as requested.
- Processes Return Materials Authorization in a prompt manner to avoid unnecessary credit hold to customers.
- Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
- Performs milestone billing on Project Orders based on assigned Global Strategic account.
- Ensures Order-to-Cash processes are completed efficiently.
Required/ Minimum Qualifications
- Bachelor's Degree of any 4-year course
- 3-5 years of Customer Service or Order Entry Experience
- Customer Focus
- Action Oriented
- High Attention to Detail
Time Travel Needed
- None
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES **
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Sales Operations
Posted today
Job Viewed
Job Description
WHAT'S IN IT FOR YOU:
- Full-time Work From Home set-up (project-based for 3 months, with possible extension)
- Inclusive of government-mandated benefits
- Work-life balance
- Opportunity to grow your professional network
- Direct impact on the company's sales and business development
RESPONSIBILITIES AND DUTIES:
● Manages the client database and CRM system
● Handle product activation, sales recording, and sales/remittance reports.
● Organize and safeguard sales-related documents (contracts, proposals, business files).
● Coordinate and process claims (requirements gathering, validation, RFP, and receipts).
● Provide technical assistance on policyholder corrections and digital product transfers.
● Build and maintain strong relationships with insurance company partners.
● Perform other related tasks as assigned.
REQUIREMENTS:
- Open to undergraduates with at least 2 years of relevant work experience.
- Must be adept in MS Excel and has intermediate knowledge in MS Word and MS Powerpoint
- Intermediate proficiency level in both English and Tagalog oral and written communication
- Proven experience in reports and analytics
- Detail-oriented, adaptable, and a team player.
Sales Operations
Posted today
Job Viewed
Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv , we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure , we are scaling up to meet the demands of AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact . Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership . Our leaders engage and drive with collaboration, innovation, and customer-centric thinking , setting the foundation for an action-focused culture .
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects , you'll have the opportunity to expand your expertise and grow your career .
- A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Summary:
This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume (~50M) with Global Strategic Accounts.
The coordinator must maintain balance between corporate policy/procedures and customers' needs. It includes providing an exceptional level of customer service to all Vertiv Sales Representatives and Factory Direct Offices (FDOs).
Job Responsibilities:
- Reviews purchase orders all Vertiv product orders within the required turnaround time of not exceeding 24 hours.
- Reviews CPQ quote to ensure accuracy of order versus submitted PO.
- Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
- Generate proforma invoice and Order Acknowledgement as requested.
- Processes Return Materials Authorization in a prompt manner to avoid unnecessary credit hold to customers.
- Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
- Performs milestone billing on Project Orders based on assigned Global Strategic account.
- Ensures Order-to-Cash processes are completed efficiently.
- Identifies customer needs through communication and probing.
- Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
- Assists customers in handling, servicing, follow-up, communication and closure of issues.
- Completes workload on time. Monitors if transactions are processed in a timely manner.
- Implements error-proofing method to ensure all transactions done are accurate.
- Participates in conferences calls, meetings and discussions with customers.
- Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
- Coordinates with other teams/support to complete the request of customers.
- Monitors team service level and assists in workload distribution.
- Assists colleagues in answering general escalations from customers.
- Handles specialized queries from customers.
- Conducts team/functional/business overview presentations during counterpart visits as required by team lead/supervisor.
- Reviews Alice reports to monitor sales order progress, backlog, identify order delays, shipment holds, and contract and credit holds, and take necessary steps to notify customers.
- Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
- Plans, executes and manages own workload and projects in cooperation with line leaders.
- Assists in leading team meetings, huddles and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during team huddles/meetings.
- Manages team common mailboxes and delegates tasks to colleagues.
- Gathers data, analyses trend, generates and submits reports to line leaders with recommendations.
- Uses effective communication tools like flow charts, process flows, diagrams, etc. to effectively communicate products and processes, convey information and respond to queries/requests coming from different levels.
- Responds to all order inquiries from Management, Manufacturing, Traffic, Material.
- Expedites orders through communication to all Order Fulfillment departments to meet the customer's requirements.
- Assists other departments in resolving customer issues related to order processing.
- Performs any reporting activity or task assigned by immediate supervisor as needed, or in fulfillment of and in relation to essential functions.
- Assists other departments in resolving customer issues related to billing and invoices.
Job Qualifications:
- Bachelor's Degree of any 4-year course
- 3-5 year experience in Customer Service
- 2-year experience with Vertiv Customer service environment
- Customer Focus
- Action Oriented
- High Attention to Detail
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
Sales Operations
Posted today
Job Viewed
Job Description
Position Overview:
We are seeking a proactive and results-driven Sales Operations & Business Development Specialist to join our dynamic team. This role is pivotal in supporting sales operations and driving business development initiatives, particularly within the Philippine education sector. The ideal candidate will have a strong understanding of the Philippine educational system, including experience with academic institutions and credentialing processes. Additionally, the specialist will assist in supporting our Singapore-based clients and events.
Key Responsibilities:Philippine Market Business Development:
- Identify and pursue new business opportunities within the Philippine education sector, focusing on schools, universities, and educational institutions.
- Develop and maintain relationships with key stakeholders in the education industry.
- Assist in organizing online and offline events, such as webinars and workshops, to promote our services.
Singapore Client Support:
- Assist the Singapore team in following up with client lists, ensuring timely engagement with potential clients.
- Support activities and exhibitions in Singapore, ensuring client needs are met.
- Update and maintain client information in CRM systems, ensuring data accuracy.
Market Research & Feedback:
- Conduct market research to identify trends and opportunities within the education sector.
- Provide feedback to the Singapore team to optimize products and services for the Philippine market.
Qualifications
Education:
- Degree in Business, Marketing, Education, or a related field.
Experience:
- Minimum of 2-5 years of experience in sales operations, business development, or a related role.
- Familiarity with the Philippine education system, including knowledge of academic institutions and credentialing processes.
- Experience in participating in educational exhibitions or events is a plus.
Skills:
- Strong communication and interpersonal skills, with the ability to collaborate with diverse teams.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and manage multiple tasks simultaneously.
Job Type: Full-time
Benefits:
- Work from home
Work Location: Remote
Sales Operations
Posted today
Job Viewed
Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv , we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure , we are scaling up to meet the demands of AI, data centers, and next-gen technology —and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact . Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership . Our leaders engage and drive with collaboration, innovation, and customer-centric thinking , setting the foundation for an action-focused culture .
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects , you'll have the opportunity to expand your expertise and grow your career .
- A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
POSITION SUMMARY:
This position is responsible for enhancing the customer experience and relationships and provide Sales support by overseeing significant sales order volume (~50M) with resellers, national VAR's, direct end-users, and OEM accounts focused on E&I orders. The coordinator must maintain balance between corporate policy/procedures and customers' needs. It includes providing an exceptional level of customer service to all Vertiv Sales Representatives and Factory Direct Offices (FDOs).
JOB RESPONSIBILITIES:
- Process all standard E&I orders from regional assignments.
- Processes after-invoice adjustments in a prompt manner to avoid unnecessary credit hold to customers.
- Processes Return Material Authorization in a prompt manner to avoid unnecessary credit hold to customers.
- Understands Bill of Materials and processes standard Configuration and auto-config on all product lines.
- Verifies completeness of orders by checking customer purchase order details, i.e. addresses, prices, quantities, part numbers, descriptions, etc.
- Handles specialized queries from customers.
- Investigates orders and provide solutions on AR-related disputes.
- Ensures Order-to-Cash processes are completed efficiently.
- Identifies customer needs through communication and probing.
- Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
- Assists customers in handling, servicing, follow-up, communication, and closure of issues.
- Completes workload on time. Monitors if transactions are processed in a timely manner.
- Implements error-proofing method to ensure all transactions done are accurately.
- Participates in conferences calls, meetings and discussions with customers.
- Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
- Coordinates with other teams/support to complete the request of customers.
- Monitors team service level and assists in workload distribution.
- Conducts team/functional/business overview presentations during counterpart visits as required by team lead/supervisor.
- Handles specialized queries from customers.
- Investigates orders and provide solutions on AR-related disputes.
- Assists colleagues in answering general escalations from customers.
- Reviews Alice reports to monitor sales order progress, backlog, identify order delays, shipment holds, and contract and credit holds, and take necessary steps to notify customers.
- Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
- Plans, executes, and manages own workload and projects in cooperation with line leaders.
- Assists in leading team meetings, huddles, and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during team huddles/meetings.
- Manages team common mailboxes and delegates tasks to colleagues.
- Gathers data, analyses trend, generates and submits reports to line leaders with recommendations.
- Uses effective communication tools like flow charts, process flows, diagrams, etc. to effectively communicate products and processes, convey information, and respond to queries/requests coming from different levels.
Responds to all order inquiries from Management, Manufacturing, Traffic, Material.
JOB QUALIFICATIONS:
- Bachelor's Degree of any 4-year course
- 2-3 years' experience in Customer Service
- 2-3 years' experience with Vertiv Customer service environment
- Customer Focus
- Action Oriente
- High Attention to Detail
- Good communication Skills
Able to prioritize and operate proactively.
he successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
Sales Operations
Posted today
Job Viewed
Job Description
We are seeking a dynamic and organized individual to serve as both Sales Development Representative (SDR) and Executive Assistant to our leadership team, reporting directly to upper management. This unique hybrid role combines business development activities with high-level administrative support, making it ideal for someone who thrives in a fast-paced environment and wants exposure to all aspects of the industry and company
Key Responsibilities:
- Sales Development (60%)
- Lead Generation & Qualification:
Research and identify potential clients in food & beverage, retail, and consumer goods industries - Inbound Lead Management:
Respond promptly to website inquiries, email leads, and phone calls with enthusiasm and professionalism - Outbound Prospecting:
Execute email campaigns, cold calls, and LinkedIn outreach to generate new business opportunities - Phone Communication:
Confidently answer questions about our services, pricing, and capabilities during inbound and outbound calls - Email Correspondence:
Manage and respond to all sales-related emails with detailed, helpful information - Pipeline Management:
Maintain accurate records in CRM system, track lead progression, and provide regular sales activity reports - Market Research:
Stay informed about coconut industry trends, competitor activities, and potential partnership opportunities Event Support:
Assist with trade show preparation, lead follow-up, and industry networking eventsExecutive Assistant Duties (40%)
- Calendar Management: Coordinate complex schedules for leadership team, including client meetings, vendor calls, and strategic planning sessions
- Travel Coordination:
Arrange domestic and international travel, including flights, - accommodations and detailed itineraries
- Meeting Support:
Prepare agendas, take meeting minutes, and manage follow-up action items - Document Management:
Create presentations, proposals, and reports using various software platforms - Communication Hub:
Screen calls, manage email correspondence, and serve as first point of contact for key stakeholders - Project Coordination:
Support special projects and initiatives as directed by leadership team
Required Qualifications:
- Bachelor's degree or equivalent work experience
- 2+ years of experience in sales, business development, or executive support roles
- Must be available to work United States Pacific Time Zone hours
- Exceptional phone presence with a naturally bubbly, enthusiastic, and personable communication style omfort level making frequent phone calls and engaging with prospects/clients in a warm, professional manner.
- Proficiency in CRM platforms (Salesforce, HubSpot, or similar)
- Advanced skills in Microsoft Office Suite and Google Workspace
- Strong written and verbal communication skills with ability to represent the company positively
- Excellent organizational abilities with keen attention to detail
- Ability telf-motivated with ability to work independently and manage multiple priorities
- High energy personality that translates well over phone and email interactions
Preferred Qualifications:
- Experience in food & beverage, consumer goods, or branding industries
- Previous experience supporting C-level executives
- Familiarity with sales automation tools and prospecting software
- Experience with social media marketing and content creation
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal
Sales Operations
Posted today
Job Viewed
Job Description
We are seeking a dynamic and organized individual to serve as both Sales Development Representative (SDR) and Executive Assistant to our leadership team, reporting directly to upper management. This unique hybrid role combines business development activities with high-level administrative support, making it ideal for someone who thrives in a fast-paced environment and wants exposure to all aspects of the industry and company
Key Responsibilities:- Sales Development (60%)
- Lead Generation & Qualification: Research and identify potential clients in food & beverage, retail, and consumer goods industries.
- Inbound Lead Management: Respond promptly to website inquiries, email leads, and phone calls with enthusiasm and professionalism
- Outbound Prospecting: Execute email campaigns, cold calls, and LinkedIn outreach to generate new business opportunities
- Phone Communication: Confidently answer questions about our services, pricing, and capabilities during inbound and outbound calls
- Email Correspondence: Manage and respond to all sales-related emails with detailed, helpful information
- Pipeline Management: Maintain accurate records in CRM system, track lead progression, and provide regular sales activity reports
- Market Research: Stay informed about coconut industry trends, competitor activities, and potential partnership opportunities
Event Support: Assist with trade show preparation, lead follow-up, and industry networking events
Executive Assistant Duties (40%)
- Calendar Management: Coordinate complex schedules for leadership team, including client meetings, vendor calls, and strategic planning sessions
- Travel Coordination: Arrange domestic and international travel, including flights,
- accommodations and detailed itineraries
- Meeting Support: Prepare agendas, take meeting minutes, and manage follow-up action items
- Document Management: Create presentations, proposals, and reports using various software platforms
- Communication Hub: Screen calls, manage email correspondence, and serve as first point of contact for key stakeholders
- Project Coordination: Support special projects and initiatives as directed by leadership team
- Bachelor's degree or equivalent work experience
- 2+ years of experience in sales, business development, or executive support roles
- Must be available to work United States Pacific Time Zone hours
- Exceptional phone presence with a naturally bubbly, enthusiastic, and personable communication style omfort level making frequent phone calls and engaging with prospects/clients in a warm, professional manner
- Proficiency in CRM platforms (Salesforce, HubSpot, or similar)
- Advanced skills in Microsoft Office Suite and Google Workspace
- Strong written and verbal communication skills with ability to represent the company positively
- Excellent organizational abilities with keen attention to detail
- Ability telf-motivated with ability to work independently and manage multiple priorities
- High energy personality that translates well over phone and email interactions
- Experience in food & beverage, consumer goods, or branding industries
- Previous experience supporting C-level executives
- Familiarity with sales automation tools and prospecting software
- Experience with social media marketing and content creation
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal
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Sales Operations
Posted today
Job Viewed
Job Description
Client Profile:
A medical technology company that was established year 2014 in the Philippines that creates and produce technologies that can helps hospitals to extend lives and restore human health.
Position: Sales Specialist
Industry: Medical Tech Company
Location: BGC, Taguig City
Salary: negotiable depending on years of working experience
Schedule: Monday- Friday
Work Set up: Work on site
Benefits:
Government mandated Benefits
HMO
13th month pay
Sick leave
Vacation leave
Commission/ incentives
Other will be discuss upon job offer
Job Requirements:
Bachelors degree in Business Administration, medical or any related field.
With at least 2-3 years of work experiences in Sales.
With experience working in medical technologies, Pharmaceutical or related.
Knowledgeable with medical products or medical equipment.
Amenable to work in Taguig
Job Responsibilities:
Handle negotiations, prepare sales contracts, and finalize transactions.
Generating new business opportunities through cold calls, referrals, or marketing-provided lead
Negotiate contracts and pricing terms, and ultimately close deals to meet or exceed sales quotas.
Building and maintaining strong, long-lasting relationships with both new and existing customers to foster loyalty.
and other Sales task assigned
Recruitment Process: FACE TO FACE
Initial interview
Final interview
JOB OFFER
Job Type: Full-time
Pay: Php20, Php50,000.00 per month
Work Location: In person
Sales Operations
Posted today
Job Viewed
Job Description
Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv
, we don't just hire talent—we
cultivate leaders
who
drive
innovation and
engage
teams to push the limits of what's possible. As a global leader in
critical digital infrastructure
, we are scaling up to meet the demands of
AI, data centers, and next-gen technology
—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Summary
Serve as Frontline Customer Helpdesk support and always provide quality service. Ensure that inquiries from customers, Vertiv Partners, Vertiv Sales Representatives, Inside Sales Representatives via the dedicated 800 line and support mailbox are responded with the set time frame.
Job Responsibilities
- Functional Expertise: Review and approve or decline Project Registration tickets from Imparter PRM and map the information on Oracle Sales Cloud. Project Registrations tickets are reviewed and completely mapped to Oracle sales cloud within 4hrs. Should review at least 90% of the deal registration tickets that came on or before 4PM EST
- Customer Commitment: Associate is responsible for answering inbound calls received from Resellers and Vertiv internal regarding the registration they processed. Calls and emails should be answered on a timely manner according to our service level agreement.
- Internal Communication: Effectively communicate updates from emails, calls and meeting to the team. Should actively participate on team meetings.
- Team Support and Development: Serves as back-up for other associate or next level with similar function for business continuity. Support Back-up and participate on team initiatives.
Qualifications
- Bachelor's Degree of any 4-year course
- 1-year experience in Customer Service is a plus
- Customer Focus
- Action Oriented
- High Attention to Detail
- Good Communication Skills
- Highly Organized with ability to multitask
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Sales Operations Specialist
Posted today
Job Viewed
Job Description
We are looking for Inside Sales and Sales Operations Specialist (ASEAN) for our team.
Summary
Sales Administrator responsible for supporting the Sales organization in acquiring new business and managing existing client(s) in ASEAN. This individual must have initiative, demonstrate resourcefulness and basic level sales skills to qualify inquiries from our clients. In addition managing our vast eco-system of partners building key relationships in the QTB and OTB process. This function's main aim is to help the region achieve its sales targets in the financial year through bookings, revenue and gross margin. Aside from Inside Sales and Sales Operations, day-to-day administrative tasks will be a critical part of this post. This role requires exceptional organizational skills, attention to detail, discretion, and the ability to handle sensitive information with confidentiality. The role is the primary point of contract for external stakeholders, vendor and partners, managing communication, scheduling, and administrative tasks to ensure efficient operation of the executive's office.
Job Description
- The successful candidate will have 5-10 years experience in a similar role for a large Telecommunications and/or Global Systems Integrators
- Has a proven track record in a Sales Administrator role supporting Direct or In-Direct Sales Channels
- A self-starter who is familiar with leading Technology OEM / Vendor and Distributors in the IT/ Cybersecurity services industry.
- Be the advocate for compliance and sales governance / SOA (Schedule of Authority)
- Has experience with working with CRM solutions (knowledge of Oracle CRM is preferred)
- Familiar with Quote-To-Bill and Order-To-Bill process
- Has basic sales skills; qualification of inquiries for new opportunities and renewals which do not require sales and pre-sales (S/W License & Hardware maintenance)
- Responsible for Credit Checks and Client Registration with OEM(s) / Vendor(s) for new clients
- Efficient in invoicing for new logos and renewal accounts
- Can demonstrate leadership in engaging strategic Partners (OEM(s) / Vendor(s) & Distributors) for quotes and order routing
- Perform Lead-Generation liaising with Sales & Marketing teams in the process
- Must have strong negotiation skills, resource stewardship and an ability to work independently in a matrix organization across country & region
- Deliver profitability through maximizing volume discount, leveraging buying power and lowering logistics charges as well as utilizing product rebates
- Ability to work with Commercial team(s) in new OEM / Vendor and Distributor on-boarding
- Must have exposure in dealing with Senior Level Professionals
- Adept at managing ad-hoc administrative tasks BAU Sales Operations and Inside Sales deliverables.
- Ability to manage a demanding workload, balance multiple tasks and switch gears while meeting the Sales organization's priorities (Bookings, revenue and gross margin).
- Calendar Management:
Coordinate and manage executive calendars, including scheduling meetings, appointments, and travel arrangements. Anticipate conflicts and proactively resolve scheduling issues. - Administrative Support:
Provide administrative support such as drafting correspondence, preparing presentations, and compiling reports. Maintain accurate records and files, both electronic and physical. - Meeting Coordination:
Organize and facilitate meetings, including preparing agendas, taking minutes, and ensuring necessary materials are available. Follow up on action items and deadlines as needed. - Travel Arrangements:
Coordinate travel arrangements, including booking flights, hotels, transportation, and preparing travel itineraries. Manage travel expenses and reimbursements. - Confidentiality:
Handle sensitive information with discretion and confidentiality, maintaining the highest level of professionalism and integrity. - Project Assistance:
Assist with special projects and initiatives as assigned by the executive, including research, data analysis, and coordination with other team members. - Relationship Management:
Build and maintain positive relationships with internal and external stakeholders, including clients, vendors, and other executives. - Office Management:
Oversee office supplies, equipment, and facilities management. Coordinate with facilities and IT teams to ensure a smooth office operation. - Prioritization:
Manage competing priorities and deadlines effectively, identifying critical tasks and ensuring they are completed in a timely manner.
Behavioural Competencies
- Excellent overall communication skills; speaking, listening, writing and presenting
- Articulate and persuasive; can communicate through difficult as well as complex matters in a straightforward and transparent manner
- Strong skills in organizational, analytical, detailed planning and project management
- Ability to grasp concepts quickly, think beyond traditional methods to exceed client's expectations
- Proactive and self-motivated.
- Strong sense of urgency
- High in character and integrity
Key Result Areas
- To help to achieve budgeted Sales targets for the Asean region.
- Drive CRM hygiene initiatives & deliver concise reporting for Asean Sales and Management
- Leadership in QTB and OTB supporting the entire Sales organization with the goal of maintaining efficiencies in the process life-cycle
- Strong relationships with Senior Level Professionals with leading Technology OEM / Vendor and Distributors will be an added advantage to ensure shorter time-frames including profitability in the QTB and OTB process
- Proactive and self-motivated in order to process sales inquiries for new opportunities and renewals which do not require sales and pre-sales (S/W License & Hardware maintenance)
- Lead Generation: able to develop new leads working with Sales and Marketing by mining existing database, market research, referrals driving and through personal network
- Has managed local SME and mid-market as well as global multi-national clients
- Manage and co-ordinate with all internal support teams to ensure client requirements and expectations are met.
Qualifications
- A bachelor's degree is the minimum.
Location
- BGC Taguig, Philippines
Language
- Fluent in English and local language (e.g. Tagalog)