264 Content Moderator Associate Trust And Safety jobs in the Philippines
Non Voice Account - Content Moderator - Weekends Off
Posted 3 days ago
Job Viewed
Job Description
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.
Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
Content Moderator-Easy Account-Up to 30k
Posted 3 days ago
Job Viewed
Job Description
Competitive Salary
13th Month Pay
HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
Opportunity for rapid career growth for Top Performers
Retirement/Life Insurance for Qualified Staff
Work-life Balance Processes and Programs
Job Responsibilities:
Answers phone calls and provides important information/assistance to clients
Checks mail, fax, and internet mail to provide customer assistance
Communicates with customers on the phone or using written correspondence to take care of concerns
Answer participant questions,as well as talk to participants to achieve a full understanding of what critical information is being asked.
What are we looking for?
Open to candidates who completed college no experience required
Open to High School and Senior High School Graduates with BPO experience
Excellent to above-average English communication skills
BPO experience is a plus but not necessary
Can do onsite work
Within 25km to 35 km
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! APPLY NOW!
Fixed Weekends Off - Content Moderator - Non Voice
Posted 3 days ago
Job Viewed
Job Description
We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in non-voice roles, we want you to join our team and contribute to our shared success.
What’s In It For You?
• Competitive Salary Packages
• Health Maintenance Organization (HMO) starting on your first day
• Performance-based Incentives to reward your hard work
• Allowance and Bonuses
• Opportunities for Career Growth and Advancement
Job Responsibilities:
• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution.
• Accurately update and maintain customer records and order details in the system.
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
What We’re Looking For:
• At least High school graduates or equivalent (college undergraduates welcome).
• With 1 year BPO experience
• Able to work on-site (Las Piñas) and attend on-site interviews.
• Fresh graduates are encouraged to apply!
Job Types: Full-time
Additional Benefits:
• Flexible Schedule for better work-life balance
• Health and Life Insurance for your peace of mind
• Paid Training to ensure your success
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay
• Regular Pay Raises and opportunities for promotion
• Fun Company Events to celebrate success together!
Work Schedule: 8-hour shifts availability (Weekdays Only)
Ready to Join Us? Apply Now and Become Part of Our Success!
Without Experience Required - Content Moderator - Start ASAP
Posted 3 days ago
Job Viewed
Job Description
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Responsibilities:
Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
Qualifications:
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Urgent Hiring-Content Moderator-No Calls Needed
Posted 3 days ago
Job Viewed
Job Description
ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU!
For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Responsibilities:
Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
Qualifications:
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Can Start Asap - Content Moderator - Weekends OFF
Posted 3 days ago
Job Viewed
Job Description
ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU!
For regular employees, we offer an industry-leading benefits package that includes:
Competitive Salary
Opportunity for rapid career growth for Top Performers
HMO with 2 free beneficiaries on Day One
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and Easy Accounts Available
Free Coffee and Biscuits in the office
Retirement/Life Insurance for Qualified Staff
Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Job Responsibilities:
Follow standard operations and procedures.
Recognize and escalate priority problems in accordance with Client standards.
Ensure one call resolution prioritizing customer satisfaction.
Perform basic troubleshooting when necessary.
Qualifications:
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Content Video Moderator
Posted today
Job Viewed
Job Description
Join our awesome # team
We are looking for awesome professionals for our # team
No experience required:
- Customer Service Healthcare (Local Tagalog - Voice Account)
- Customer Service Healthcare (Local Tagalog - Non-voice Account)
- Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
- Customer Service | Document Specialist (US 100% Non-Voice Account)
- Customer Service Associate (US Voice Account)
With at least 6 months - 1 year of BPO experience:
Technical Support:
Technical Support Specialist (Pre-dominantly Non-voice)
Technical Support System Specialist (Pre-dominantly Non-voice)
Customer Service:
- Customer Service Specialist II (US Voice Account) - with 10k Signing Bonus*
- Customer Service Healthcare Specialist (US Voice Account)
- Customer Service Specialist (US Voice Account)
Sales:
- Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
- Outbound Sales Specialist (US Voice Account-with 50k performance bonus)
Available Content Moderation roles:
- Senior Content/Video Moderator (US Non-Voice Account) - with 3 years experience
- Video Moderator I & II (US Non-Voice Account) - with at least 1 year of experience
- Content Moderator (US Non-Voice Account) - at least 6 months experience
What you'll be doing
- Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
- Take appropriate actions to remove, flag or escalate content as per company guidelines
- Provide detailed reports on content moderation activities and trends
- Collaborate with cross-functional teams to continuously improve content moderation processes and policies
- Train and mentor junior content moderators to ensure consistent application of moderation standards
- Stay up-to-date with evolving online safety regulations and best practices in the industry
Qualifications:
- Should be a Senior High School or High school old curriculum graduates
- Good English written and verbal communications skills
- With at least 6 months of Content/Video Moderator experience on a BPO set up
- Should be willing to work onsite on a predominantly night/shifting schedule in BGC, Taguig
Other info:
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
*terms and conditions apply
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Accessible location
- HMO
- Leave credits/Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you'll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Please make sure to complete this application form:
- Send a message to | Yan & Krizia)
- Drop by our office and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
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Pure Non-Voice/Voice –Content Moderator – No Experience
Posted today
Job Viewed
Job Description
We are actively hiring to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner.
Key Responsibilities:
- Respond to customer inquiries through assigned channels (voice or non-voice)
- Provide accurate and timely information on products, services, or account concerns
- Handle complaints or issues while maintaining professionalism
- Document each interaction in the system accurately
- Comply with company protocols and service standards
- Collaborate with internal teams to resolve escalated concerns
- Meet daily and monthly performance targets
Qualifications:
- At least 18 years old
- High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate
- With or without experience
- Open to shifting schedules including night shifts, weekends, and holidays
- Able to work in a fast-paced, team-oriented environment
Working Conditions:
- Office-based, full-time position
- Extended periods of sitting and computer usage
- Standard use of headset and other call handling tools
- Regular supervision, coaching, and performance monitoring
- Structured and metrics-driven work environment
What We Offer
When you apply, you'll enjoy benefits that support your career and well-being, including:
- Salary package up to PHP 30,000
- HMO coverage and insurance starting Day 1
- Night differential pay, holiday pay, and overtime pay
- Rice allowance and discounted medicines for employees
- Paid leaves and a mental wellness program from Day 1
- Free medical insurance upon regularization, including coverage for common law partners
- 13th month pay and government-mandated benefits
Why Join Us?
- Entry-level friendly — start your career with us
- We accept applicants with various educational backgrounds
- Training and tools will be provided onsite
- Stable company with competitive salary and full benefits
- Be part of a supportive and professional team
If you're looking for a stable career with long-term growth and you're ready to take the first step, APPLY TODAY. We welcome fresh talents and experienced professionals alike. Start your journey with us.
Job Type: Full-time
Pay: Php20, Php30,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Pay raise
Work Location: In person
NO EXP- Chat Support Content Moderator- Back office
Posted today
Job Viewed
Job Description
Still stuck in a job or situation that doesn't challenge or reward you?
Maybe it's time to make a move—and we're making it easy for you.
Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions . What's stopping you?
What Your Day Looks Like:
Handle customer concerns through voice and/or non-voice channels.
Resolve concerns with empathy and efficiency
Process orders, returns, and account updates with accuracy.
Work with a supportive team that wants you to succeed
Hit key performance targets in customer satisfaction and efficiency.
What We're Looking For:
High school graduates (old curriculum), ALS passers, fresh grads welcome
No call center experience? No problem — we'll train you.
Good communication and problem-solving skills.
Willing to work onsite in Metro Manila
Career shifters and experienced CSR agents are welcome.
What You Get:
Salary up to 25K + Monthly Commissions
Career growth for consistent performers
HMO coverage for you + 2 dependents starting Day 1
Pioneer accounts (including easy, non-voice roles)
Incentives, signing bonuses, and premium perks
Shifting schedules — Day, Mid, or Night shifts
Life Insurance & Retirement Plan for qualified hires
Free coffee & biscuits (yes, we care about the little things)
Why Sapient?
You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.
At Sapient, we give everyone a chance:
We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now
Job Types: Full-time, Permanent
Pay: Php18, Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
Content Moderator CSR Agent- Chat Email NO EXP
Posted today
Job Viewed
Job Description
Still stuck in a job or situation that doesn't challenge or reward you?
Maybe it's time to make a move—and we're making it easy for you.
Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions . What's stopping you?
What Your Day Looks Like:
Handle customer concerns through voice and/or non-voice channels.
Resolve concerns with empathy and efficiency
Process orders, returns, and account updates with accuracy.
Work with a supportive team that wants you to succeed
Hit key performance targets in customer satisfaction and efficiency.
What We're Looking For:
High school graduates (old curriculum), ALS passers, fresh grads welcome
No call center experience? No problem — we'll train you.
Good communication and problem-solving skills.
Willing to work onsite in Metro Manila
Career shifters and experienced CSR agents are welcome.
What You Get:
Salary up to 25K + Monthly Commissions
Career growth for consistent performers
HMO coverage for you + 2 dependents starting Day 1
Pioneer accounts (including easy, non-voice roles)
Incentives, signing bonuses, and premium perks
Shifting schedules — Day, Mid, or Night shifts
Life Insurance & Retirement Plan for qualified hires
Free coffee & biscuits (yes, we care about the little things)
Why Sapient?
You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.
At Sapient, we give everyone a chance:
We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now
Job Type: Full-time
Pay: Php18, Php28,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person