1,043 Community Management jobs in the Philippines

Join the Pioneer Crypto Brand in the Philippines

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

• Content Creation: Assist in creating and curating engaging content for social media, blog posts, and community updates.
• Event Support: Help organize and promote virtual and in-person community events, such as AMAs and meetups.
• Feedback Collection: Gather and report user feedback, suggestions, and concerns to the socials or marketing team.
• Moderation: Support moderation of online forums, TG channels, and Discord servers to ensure adherence to community guidelines and policies.
• Analytics: Assist in tracking and analyzing community engagement metrics to evaluate the effectiveness of community initiatives.

• Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
• Passion for cryptocurrency, blockchain technology, and the digital finance industry.
• Excellent written and verbal communication skills, with the ability to engage with diverse audiences.
• Ability to work collaboratively in a team environment and contribute to various community projects.

Join the Coins Team Now

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes Coins culture welcomes new ideas backed up by data to create an impact.

POSITION SNAPSHOT

Location: Open slots for Meycauayan, Bulacan

Company: Nestlé Business Services AOA, Inc.

Full time, Hybrid

Bachelor's Degree

1+ year of experience

POSITION SUMMARY

Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A DAY IN THE LIFE…

• Develop and implement community engagement strategies to grow and nurture online communities.
• Create and curate engaging content to share with the community across various platforms.
• Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
• Create FAQs for any product information, promotion/marketing activity, etc.
• Respond to member inquiries, comments, and concerns in a timely and professional manner.
• Foster meaningful interactions and build relationships with community members to encourage active participation.
• Gather feedback from community members and provide insights to the organization for continuous improvement.
• Track and analyze community metrics to measure engagement, growth, and sentiment.
• Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
• Stay updated on industry trends and best practices in community management.
• Serve as an advocate for the community within the organization, representing their interests and needs.

ARE YOU A FIT?

• Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
• 1-2 years of professional experience in Digital and Social Media.
• Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
• Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
• Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
• Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
• Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
• Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
• Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
• Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
• Excellent command of the English language at an advanced level.
• Published works or sample written work available to showcase exceptional writing skills.

GrowthAssistant is seeking a
Reputation and Community Management Assistant
to help strengthen and protect our clients' online presence. In this role, you'll monitor key review platforms, craft empathetic and professional responses, and support initiatives that encourage positive client feedback. You'll also leverage AI tools and automation platforms to streamline processes, track performance, and deliver actionable insights. This is a hands-on, highly collaborative role where your communication skills, process mindset, and ability to thrive in a dynamic environment will directly impact client trust and brand reputation.

Company Benefits:

• 100% Remote Work
• Attendance, Anniversary, and Referral Incentives
• Paid and US Holiday Time Off
• Health Insurance
• Yearly Performance Evaluation
• Monthly Salary: PHP70-80K

Core Tasks:

• Monitor major review platforms (Google Business, Yelp, BBB, Facebook, etc.) daily for new activity.
• Draft and post timely, professional responses to customer reviews (positive and negative).
• Assist in implementing outreach campaigns to encourage satisfied clients to leave positive reviews.
• Track review performance metrics and generate regular reports for management and clients.
• Leverage AI tools for review responses, sentiment analysis, and customer follow-ups.
• Support automation initiatives to ensure scalable, repeatable reputation management processes.
• Collaborate with the internal team to refine workflows, templates, and best practices.

Must-Haves:

• Background in community management or customer success roles
• Experience in customer service, reputation management, or community building.
• Experience with AI tools (e.g., ChatGPT).
• Experience with automation connectors like Zapier, Make, or similar.
• Ability to design workflows, not just execute tasks.
• Basic Google Sheets/Excel proficiency for trackers and reporting.
• Strong written communication with empathy and professionalism.
• Independence & proactivity in managing workload and tasks.
• Flexibility to thrive in a startup/early-stage environment.

Nice-to-Haves:

• Understanding of brand voice and tone consistency in public communications.
• Exposure to marketing environments (not required but helpful).
• Startup/agency experience with comfort in less structured onboarding.

GrowthAssistant is seeking a Reputation and Community Management Assistant to help strengthen and protect our clients' online presence. In this role, you'll monitor key review platforms, craft empathetic and professional responses, and support initiatives that encourage positive client feedback. You'll also leverage AI tools and automation platforms to streamline processes, track performance, and deliver actionable insights. This is a hands-on, highly collaborative role where your communication skills, process mindset, and ability to thrive in a dynamic environment will directly impact client trust and brand reputation.

Company Benefits:

• 100% Remote Work
• Attendance, Anniversary, and Referral Incentives
• Paid and US Holiday Time Off
• Health Insurance
• Yearly Performance Evaluation
• Monthly Salary: PHP70-80K

Core Tasks:

• Monitor major review platforms (Google Business, Yelp, BBB, Facebook, etc.) daily for new activity.
• Draft and post timely, professional responses to customer reviews (positive and negative).
• Assist in implementing outreach campaigns to encourage satisfied clients to leave positive reviews.
• Track review performance metrics and generate regular reports for management and clients.
• Leverage AI tools for review responses, sentiment analysis, and customer follow-ups.
• Support automation initiatives to ensure scalable, repeatable reputation management processes.
• Collaborate with the internal team to refine workflows, templates, and best practices.

Must-Haves:

• Background in community management or customer success roles
• Experience in customer service, reputation management, or community building.
• Experience with AI tools (e.g., ChatGPT).
• Experience with automation connectors like Zapier, Make, or similar.
• Ability to design workflows, not just execute tasks.
• Basic Google Sheets/Excel proficiency for trackers and reporting.
• Strong written communication with empathy and professionalism.
• Independence & proactivity in managing workload and tasks.
• Flexibility to thrive in a startup/early-stage environment.

Nice-to-Haves:

• Understanding of brand voice and tone consistency in public communications.
• Exposure to marketing environments (not required but helpful).
• Startup/agency experience with comfort in less structured onboarding.

Responsibilities

• Assist in planning and executing social media campaigns
• Create content for digital platforms (social posts, blogs, newsletters)
• Conduct competitor and market research
• Monitor and analyze the performance of marketing campaigns
• Collaborate with the creative and multimedia teams on visuals

Requirements

• Currently pursuing a degree in Marketing, Communications, or related field
• Good communication and writing skills
• Basic knowledge of social media platforms and digital marketing tools
• Familiarity with Canva, Google Analytics, or similar tools is a plus
• Organized, proactive, and eager to learn

Job Type: OJT (On the job training)

Contract length: 5 months

Benefits:

• Paid training
• Promotion to permanent employee

Work Location: In person

ABOUT THE COMPANY:

GoGym is a tech-enabled pocket Gym which enables Filipinos to access health and wellness anywhere they go. At GoGym, we aim to provide affordable and accessible gyms to everyone, extending our reach on health and fitness into the online presence through our mobile app.

ABOUT THE JOB:

We are seeking a creative and data-driven Content Creation Intern to join our team. The ideal candidate will have a passion for social media, a keen eye for design, and a strategic mindset. The intern will be responsible for creating engaging content, managing content calendars, analyzing social media performance, and assisting with Facebook Ads campaigns.

HOW TO APPLY:

Send us your:

• updated resume or CV
• portfolio or any material showcasing your experience in content creation, including both video and graphic content

JOB RESPONSIBILITIES:

• Content Creation: Develop and design eye-catching reels and static posts for Instagram and Facebook that align with our brand's voice and aesthetic.
• Content Calendar Management: Create and maintain a content calendar to strategically plan and schedule posts, ensuring a consistent and engaging presence across social media platforms.
• Copywriting & Editing: Write compelling and on-brand copy for social media posts, ads, and other digital content. Perform editing tasks for both written content and multimedia.
• Graphic Design & Video Editing: Utilize Canva and basic Adobe Suite tools to create visually appealing graphics, and perform basic video editing for social media content.
• Data Analysis: Monitor and analyze social media performance metrics such as reach, engagement, and awareness. Generate reports and propose strategies based on data insights to improve social media presence and effectiveness.
• Facebook Ads: Assist in planning, executing, and optimizing Facebook Ads campaigns to achieve marketing objectives.

JOB QUALIFICATIONS:

• Currently pursuing or recently completed a degree in Marketing, Communications, Graphic Design, or a related field.
• Strong proficiency in Canva; basic knowledge of Adobe Creative Suite tools (Photoshop, Illustrator, Premiere Pro, etc.).
• Experience with video editing software and basic video editing skills.
• Knowledge of social media platforms, particularly Instagram and Facebook, and a strong understanding of their best practices.
• Analytical mindset with the ability to interpret social media data and generate actionable insights.
• Excellent communication and copywriting skills.
• Ability to manage multiple tasks and projects with strong attention to detail.
• Creative thinker with a passion for storytelling and visual design.

WHY WORK WITH US?

• Diversity and inclusion
• Work-life balance
• Flexible working hours
• Amazing growth opportunities
• Competitive compensation
• Work with a young, passionate, and friendly team
• Free walk-in to any GoGym branch throughout the internship period

Job Description:

Develop engaging content for social media, blogs, and other platforms.

Assist in content calendar planning and trend research.

Support campaign execution by drafting captions, scripts, or copy.

Qualifications:

Strong writing and communication skills.

Familiarity with social media platforms and current trends.

Creative thinker with attention to detail.

Talentelse is seeking a creative and enthusiastic Content Creation intern to join our dynamic digital marketing team.

This Work From Home internship offers a fantastic opportunity to gain hands-on experience in content creation, develop your skills, and contribute to engaging digital content. You will play a key role in crafting compelling content that resonates with our target audience.

Internship type - Unpaid

Key Responsibilities:

• Assist in the development and execution of content strategies across various digital platforms.

• Should be camera friendly

• It will be UGC type content so you will be showing your face

• Collaborate with the marketing team to ensure content aligns with brand guidelines and objectives.

Eligibility: Any fresher or College students

• Get a Chance to work for a fast growing Al startup

• Perks: Certificate of Appreciation

ABOUT THE COMPANY:

GoGym is a tech-enabled pocket Gym which enables Filipinos to access health and wellness anywhere they go. At GoGym, we aim to provide affordable and accessible gyms to everyone, extending our reach on health and fitness into the online presence through our mobile app.

ABOUT THE JOB:

We are seeking a creative and data-driven Content Creation Intern to join our team. The ideal candidate will have a passion for social media, a keen eye for design, and a strategic mindset. The intern will be responsible for creating engaging content, managing content calendars, analyzing social media performance, and assisting with Facebook Ads campaigns.

HOW TO APPLY:

Send us your:

• updated resume or CV
• portfolio or any material showcasing your experience in content creation, including both video and graphic content

JOB RESPONSIBILITIES:

• Content Creation: Develop and design eye-catching reels and static posts for Instagram and Facebook that align with our brand's voice and aesthetic.
• Content Calendar Management: Create and maintain a content calendar to strategically plan and schedule posts, ensuring a consistent and engaging presence across social media platforms.
• Copywriting & Editing: Write compelling and on-brand copy for social media posts, ads, and other digital content. Perform editing tasks for both written content and multimedia.
• Graphic Design & Video Editing: Utilize Canva and basic Adobe Suite tools to create visually appealing graphics, and perform basic video editing for social media content.
• Data Analysis: Monitor and analyze social media performance metrics such as reach, engagement, and awareness. Generate reports and propose strategies based on data insights to improve social media presence and effectiveness.
• Facebook Ads: Assist in planning, executing, and optimizing Facebook Ads campaigns to achieve marketing objectives.

JOB QUALIFICATIONS:

• Currently pursuing or recently completed a degree in Marketing, Communications, Graphic Design, or a related field.
• Strong proficiency in Canva; basic knowledge of Adobe Creative Suite tools (Photoshop, Illustrator, Premiere Pro, etc.).
• Experience with video editing software and basic video editing skills.
• Knowledge of social media platforms, particularly Instagram and Facebook, and a strong understanding of their best practices.
• Analytical mindset with the ability to interpret social media data and generate actionable insights.
• Excellent communication and copywriting skills.
• Ability to manage multiple tasks and projects with strong attention to detail.
• Creative thinker with a passion for storytelling and visual design.

WHY WORK WITH US?

• Diversity and inclusion
• Work-life balance
• Flexible working hours
• Amazing growth opportunities
• Competitive compensation
• Work with a young, passionate, and friendly team
• Free walk-in to any GoGym branch throughout the internship period

Job Type: OJT (On the job training)

Contract length: 6 months

Pay: Php3,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• Gym membership
• Paid training
• Work from home

Work Location: In person