316 Concentrix jobs in Pasig

Concentrix - Customer Service Representative

Taytay, Rizal Outsourceph.

Posted today

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Job Description

**Responsibilities**:
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

**Qualifications**:
SHS/HS graduate with at least 6 months BPO experience
College level/graduate with or without BPO experience
Good to excellent English communication skills both oral and written
Can start asap

**Salary**: Up to Php25,500.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Shift system

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

Ability to commute/relocate:

- Taytay, Rizal: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.

Concentrix - Customer Service Representative

Taytay, Rizal Outsourceph.

Posted today

Job Viewed

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Job Description

**Responsibilities**:
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

**Qualifications**:
SHS/HS graduate with at least 6 months BPO experience
College level/graduate with or without BPO experience
Good to excellent English communication skills both oral and written
Can start asap

**Salary**: Up to Php25,500.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Shift system

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

Ability to commute/relocate:

- Taytay, Rizal: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.

Client Relations Specialist

Makati, National Capital Region RLLV Realty and Development Corporation

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Job Description

Client profiling and mapping customer journeys to identify the gaps in CX
- Creating and managing client accounts using a CRM tool such as Zoho
- Ensuring the customer has a seamless online and offline experiences
- Cold calling and meeting with clients to view properties
- Discovering clients’ preferences and interests
- Promoting new products and services offered by the company
- Developing a rapport with clients and stakeholders or partners
- Raising red flags wherever the business process needs correction
- Taking proactive steps to maintain positive client experience
- Analyzing data to identify patterns in customer behavior or interests
- Responding to feedback from clients on previous engagements
- Reviewing customer feedback to determine areas of improvement
- Documenting processes, as well as customer compliments and complaints
- Preparing reports summarizing the outcomes of engagements
- Keeping informed of industry trends and new CRM technologies

**Benefits**:

- Transportation service provided
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Bonus pay

Ability to commute/relocate:

- Makati: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Client Experience Specialist: 1 year (preferred)
- Managing Client Accounts: 1 year (preferred)

**Language**:

- English (preferred)
This advertiser has chosen not to accept applicants from your region.

Associate - Client Relations Insurance

Manila, Metropolitan Manila Edge

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Job Description

Edge is a hyper-growth U.S based collaborative company that works with businesses and agencies across the United States by connecting them with our in-house talent - giving you the opportunity to work with independent firms. Individually growing in different service sectors, Edge is able to deliver the best of breed services to our clients under one umbrella. Spread across the United States, Pakistan, and Peru, our team of Client Associates provide a one-stop-shop for companies who require reliable, cost-effective, and scalable solutions across a range of specializations - allowing us to provide value through our people

Your attitude and coach-ability will lead to success in this role and future roles in the Agency. The position will require meeting and talking to new people, focusing on graciously assisting them with their insurance needs or problems. You will always remain courteous, keep a professional manner, learn all the position responsibilities, leverage the Agency mission and seek help whenever necessary!

**Job Duties**:

- Provide consistent, accurate and timely communication to clients (US based) through verbal and written correspondence
- Call new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our client
- Take information from clients about coverage, exclusions and exposures; document electronic files accordingly
- Respond to clients’ needs by producing binders, certificates, policies and other related items
- Maintain client files in our Agency Management System for processing all transactions
- Follow up to ensure timely responses
- Renew policies by agency standards
- Maintain client files accurately and consistently documenting conversations
- Adhering to all other automation procedures
- Handle cancellations with care, saving all accounts possible with adherence to E&O guidelines

**What we are looking for**:

- Customer service or sales experience (this is not a sales position)
- Ability to organize, prioritize and self-manage workload
- Ability to work in a team environment, with a positive attitude and willingness to help others
- Able to work under pressure and time constraints
- Very strong written and verbal English communication skills
- Bachelors degree (4 year) is required

Edge is a privately owned global company with a promote-from-within culture for talent development. Our #1 Value is based on the Edge Way, a fanatical client/team member experience and we pride ourselves on over-delivering.

Edge is very proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

theEdgeWay

One month training in #EdgeAcademy at full salary

Requirement - 25mbps fiber connection(otherwise portable internet connection as a BACKUP)

**PLEASE USE A LAPTOP OR DESKTOP COMPUTER TO APPLY AND DURING INTERVIEWS
This advertiser has chosen not to accept applicants from your region.

Client Relations Officer (Cavite)

Makati, National Capital Region MediLink Network Inc.

Posted today

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Job Description

Why should you #JoinMediLink?

MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.

MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.

You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.

A **Client Relations Officer **is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.

DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.

QUALIFICATIONS

Must-haves:

- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision

Good to have, but not required:

- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities

OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center

Why should you #JoinMediLink?

MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.

MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.

You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.

**Job Types**: Full-time, Permanent

**Benefits**:

- Flextime
- Health insurance
- Opportunities for promotion
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.

Client Relations Officer (Davao)

Makati, National Capital Region MediLink Network Inc.

Posted today

Job Viewed

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Job Description

A **Client Relations Officer** is expected to implement MediLink’s business operations from specific merchants (hospitals or clinics). Specific business operations that would be managed by the On-site Concierge include administrative tasks, assists in member-related concerns, and consolidation of all necessary documents to ensure smooth end-to-end workflows.

DUTIES AND RESPONSIBILITIES
- Ensure that members’ benefits are discussed to the admitted members within 24 hours from the time of admission. Uncoverable items and possible excess must be highlighted.
- Create LOA in the system. Ensure that it is updated every time there’s a movement or special instruction for the member’s availment.
- Validate and ensure that the statement of accounts provided by the provider is complete before claims adjudication.
- Coordinate with the providers for the needed documents/requirements in order to facilitate the discharge transactions.
- Compute the eligible amount for cash loading covered by the Insurance Companies based on the Final Statement of Account provided by Medilink Merchants during discharge.
- Ensure that claims received are processed and submitted within the agreed TAT
- Assist the providers in out-patient availments and submission of claims in the system.
- Perform other duties and responsibilities assigned by the immediate supervisor from time to time.

QUALIFICATIONS

Must-haves:

- Graduate of 4-year medical related course. (most preferred but not a requirement)
- Very good oral and written communications
- Persistent, flexible, and a team player
- With pleasing personality and the confidence to meet with people in the different levels of the organization
- Willing to work during weekends and holidays
- Can work under pressure and meet deadlines with minimum supervision

Good to have, but not required:

- Proficient in written and articulate in verbal communication
- People-oriented and willing to extend hours just to ensure smooth availment of members.
- Self starter and can work with minimum supervision
- Capable to do multitasking activities

OTHER THINGS YOU NEED TO KNOW
- Adventist Medical Center and College Manila
- Mary Mediatrix Medical Center
- Marikina Valley Medical Center

Why should you #JoinMediLink?

MediLink Network, Inc. is a health-tech company whose mission is to enable efficient, accessible, and affordable healthcare with the end goal of building a stronger healthcare community that benefits all its stakeholders.

MediLinkers, our employees, get to immerse themselves in this mission by utilizing their skills and talents to ensure that the much-needed technological products and systems are provided for the advancement of healthcare. With that in mind, you will also be a key player in that significant change and you will constantly be surrounded by innovative people from different departments.

You can expect to have opportunities to expand your learning and work on several valuable projects too. The health ecosystem we are serving is a huge network so there are various ways for you to grow in the organization.

**Job Types**: Full-time, Permanent

**Benefits**:

- Flextime
- Health insurance
- Opportunities for promotion
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Call Center

San Pedro, Laguna Lexie Staffing & Business Consulting

Posted today

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Job Description

_Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales._

**Qualifications**:

- **With or Without** Call Center experience are welcome to apply
- Completed atleast **Senior High School**:

- Site location**:Alabang**, **Taguig, Makati, Molino, Pasay, Pasig, Cubao, Vertis North, Fairview or Cubao** (_for those with no call center experience_) so applicants must be willing to be assigned on either of those available sites.
- Living in **Metro Manila** or **willing to travel or relocate if ever you're living outside Manila (Cavite, Laguna, Batangas, Bulacan)**

**Note: I'll be sending you a message here in Indeed before you receive a call. Please check from time to time. Goodluck!**

**Job Types**: Full-time, Fresh graduate

**Salary**: From Php19,000.00 per month

**Benefits**:

- Company Christmas gift
- Company events
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift
- Shift system

Supplemental pay types:

- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Tips

Ability to commute/relocate:

- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Please include your:
Full Name:
Phone Number:
**Location**:
Highest Educational Attainment:
With or without BPO experience?:
**Note: This question is required.

**Education**:

- Senior High School (preferred)
This advertiser has chosen not to accept applicants from your region.
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Call Center Agent/customer Service Representative

San Pedro, Laguna John Clements Consultants, Inc.

Posted today

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Job Description

Requirements:

- Education: At least 2 years of college
- Experience: Level 2 - At least 1 year relevant work experience in a BPO set up; college graduate (no experience)
- Excellent English skills must at least be intermediate level
- Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service
- Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information.
- Amenability to work at night full-time, shifting schedules, Philippine holidays
- Willing to work onsite: Alabang, Muntinlupa City

**Responsibilities**:

- Answer inbound calls from customers
- Facilitate outbound phone calls for follow up and updating customers
- Document all calls handled accurately
- Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
- Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios
- Redirect/Transfer calls to the correct department for better transition and service
- Adhere to prescribed shift and schedule
- Adhere to set service level targets or key performance indicators

**Job Type**: Temporary
Contract length: 6 months

**Salary**: Php16,000.00 - Php20,000.00 per month

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Shift system

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call Center Representative: 1 year (preferred)

**Language**:

- English (preferred)
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative (Call Center Agent)

Bacoor, Cavite GDV Business Services CO.

Posted today

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Job Description

URGENT HIRING !

With competitive salary, HMO and Benefits?

Tips Will be provided during Interview !

We are ramping for a Call Center Agent Position!

Location**:Alabang**

Qualifications:

- willing to start ASAP and to work on-site.
Earn up to: 27,000
- HS/SHS Graduate with at least 6 Months BPO Experience
- Fresh Graduates are welcome to apply
- Dayshift Schedule!

Interested applicants just Click "APPLY NOW" button and attached your updated resume to

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Php19,000.00 - Php27,000.00 per month

**Benefits**:

- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided

Schedule:

- 8 hour shift
- Day shift
- Flexible shift
- Holidays
- Monday to Friday
- Rotational shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Performance bonus
- Tips

Ability to commute/relocate:

- Bacoor City, Cavite: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have BPO experience? In how many months?
- Are you currently employed or on rendering period? If yes, are you willing to file an immediate resignation since this is an urget postion?
- Kindly provide an alternate contact number or Viber account.

**Education**:

- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.

Call Center Representative

Imus, Cavite TaskUs

Posted today

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Job Description

Minimum 6 months to 1-year call center experience
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign

**Job Types**: Full-time, Permanent

**Salary**: Php17,000.00 - Php21,000.00 per month

**Benefits**:

- Pay raise

Schedule:

- Shift system

Supplemental Pay:

- 13th month salary

**Experience**:

- Call Center Agent: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
 

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