61 Concentrix jobs in Iloilo

Transcom Iloilo PH is hiring a Full time Call Center Representative role in Mandurriao, Western Visayas. Apply now to be part of our team.

Job summary:

• Flexible hours available
• No experience required for this role
• Expected salary: ₱15,000 - ₱3,000 per month

TRANSCOM ILOILO IS HIRING Join one of the top BPO employers in Iloilo City and be part of a team that leads with Malasakit

NO EXPERIENCE? Indi problema na Whether you're a fresh grad, career shifter, or someone looking for a fresh start — Transcom Iloilo is ready to welcome you with open arms.

"Dali na kag mag-apply"

Compensation & Perks You'll Love:

Offer Details Salary & BonusesUp to ₱2 00/month + monthly performance incentives

Day 1 HMOMedical coverage on your first day (wala na sang hulat-hulat)

AllowancesMeal, Transportation, Rice & Clothing Subsidies

Mental WellnessFree Psychologist Consultations + 24/7 Teleconsult

Health SupportIn-house & Online Pharmacy + Free Tap Card Rewards

ConvenienceFree Shuttle Service + Paid Training

Growth & LearningScholarship Program + Promotion from Within

Long-Term BenefitsLife Insurance + Retirement Fund + Loyalty Bonuses

Who We're Looking For:

• At least 18 years old
• Senior High School or High School graduate (Old Curriculum)
• Willing to work onsite sa Transcom Iloilo
• May ara sang basic computer and people skills
• Wala ka pa experience? Indi na problema

What You'll Do as a CSR:

• Tubtub sa mga tawag, chats, ukon emails — ikaw ang frontliner sang serbisyo
• Hatagan mo sila sang maayo nga solusyon kag empatya
• Mag-input sang data kag mag-coordinate sa imo team
• Magtrabaho nga may respeto kag malasakit sa customer

I'm John Christopher Briagas, a BPO Training Supervisor. I've helped thousands of Filipinos begin their BPO journey. I even created free BPO reviewer materials to help you pass the interview and assessment — maski first time mo pa lang

"Padayon sa bag-o nga kabuhi. Diri ka na sa Transcom Iloilo"

Perfect for applicants living in or near: Iloilo City, Mandurriao, Jaro, La Paz, Molo, Arevalo, Pavia, Oton, San Miguel, and nearby Iloilo municipalities

Indi mo na kinahanglan magbiyahe sang malayo Apply na sa lugar nga duol, may benefits, kag may caring nga kultura.

Job Type: Full-time, Onsite Location: Transcom Iloilo Education: SHS / HS Graduates welcome Experience: Not required – basta willing ka magtuon

#TranscomIloilo #CallCenterHiring #BPOIloilo #NoExperienceNeeded #IlonggoJobs #CustomerServiceCareers #TranscomPH #MalasakitCulture #ApplyNowPH #DaliNaMagApply #ResumeBuilder #SSS #PhilHealth #TIN #NBIRequirements

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team's point of contact for escalations and is obligated to notify the Operations Manager of all issues arising from both external and internal customers

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team's point of contact for escalations and is obligated to notify the Operations Manager of all issues arising from both external and internal customers.

Key Accountabilities:

• Review and monitor the daily activities and performance of the team, which includes attendance, call coverage, claim procedures and quality standards.
• Track, report and maintain quality, attendance, productivity and service measures.
• Accountable for ensuring that the team meets client metric obligations.
• Handle escalated customer calls as needed.
• Notify the Operations Manager on a daily basis of all issues that arise from the customers and the employees.
• Monitor associate calls for quality standards and provide constructive feedback.
• Support training programs and coach toward performance improvement of associates.
• Conduct informal and formal performance reviews and do corrective action as necessary.
• Conduct the performance evaluation process and administer progressive discipline as necessary.
• Attend client meetings and provide recommendations for program and call center improvements.
• Contribute to decisions related to systems, tools and processes.
• Assist the Manager and the HRD by reporting changes due to employee work schedules, voluntary and involuntary terminations, leave of absence requests, vacation and illness.

Experience, Skillsets and Personal Competencies:

• At least 2 to 5 years of experience in coaching and supervision.
• Previous call center and/or insurance experience.
• High proficiency in the English language.
• Computer literate with an intermediate skill level in the use of MS Office.
• Knowledge of billing systems
• Core and Leadership
• plan and organize work of others
• drive performance execution and results
• problem-solving and decision making
• motivation and development of others
• support collaboration
• display leadership courage
• divine discontent
• intellectual horsepower and learning agility
• display credibility and influence
• Functional
• Ability to read, write, analyse and interpret instructions, professional documents and business publications
• Ability to write correspondence, reports and/or manuals and effectively present information to clients, employees and management.
• Technical
• Ability to become proficient in a variety of call center applications.

Job description

We are seeking a dedicated and professional Call Center Agent to join our customer support team. As a Call Center Agent, you will be responsible for providing outstanding customer service through inbound and outbound calls. You will assist customers with their inquiries, resolve issues, and ensure a positive experience. Your role is key in delivering excellent service, driving customer satisfaction, and maintaining the company's reputation.

Here's what awaits you when you join:

Account has easy tasks to complete and no heavy workloads.

Fun and friendly environment

Career growth

HMO on day 1

20% Night Differential

Performance bonus

Retirement Fund, Loyalty Incentives & many more

Qualification:

Completed 2nd year in college (72 units) with at least 6 months of work experience.

College Graduate with 6 months of BPO experience

Amenable to work onsite

Can start asap

Neksjob Iloilo is hiring a Full time Call Center Representative role in Mandurriao, Western Visayas. Apply now to be part of our team.

Job summary:

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: ₱25,000 per month

JOB DESCRIPTION:

• Act as the first point of contact for customers via phone, email, and social media platforms (e.g., Facebook, Viber).
• Create, edit, and publish public advisories on social media, ensuring customers and locators are well-informed.
• Prepare, distribute, and consolidate daily job orders to support operational requirements.

QUALIFICATIONS:

• Bachelor's degree in Business Administration or any related field
• Excellent verbal and written communication skills in English, with proper grammar and clear pronunciation.
• Computer Literate and comfortable using MS office applications
• Openness to training and adaptation to company processes

Job Type: Full-time

Pay: From Php513.00 per day

Benefits:

• Additional leave
• Company events
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person

About the role

We are seeking a talented and dedicated Customer Service Representative to join our dynamic team at Sagility Iloilo. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued healthcare clients.

What you'll be doing

• Respond to inbound customer inquiries and requests via phone, email, and chat channels
• Provide accurate and efficient resolution of customer issues and concerns
• Maintain detailed records of customer interactions and document case resolutions
• Assist with processing claims, billing inquiries, and account updates
• Collaborate with team members to improve customer experience and identify process improvements
• Adhere to all company policies, procedures, and quality standards

What we're looking for

• College graduate (no work experience required)

• At least 2nd-year college (72 units) with 6 months of work experience

• Previous experience in a customer service or call centre role is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• Proficiency in using computer systems and software
• Ability to work in a fast-paced, dynamic environment
• A genuine passion for delivering exceptional customer service

What we offer

At Sagility Iloilo we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

- Comprehensive health insurance coverage- Opportunities for career development and advancement- Paid time off and flexible work arrangements- Ongoing training and development programs- Team-building and social activities

About us

Sagility Iloilo is a leading provider of customer service and business process outsourcing solutions. With a focus on innovation, technology, and customer-centricity, we partner with organizations across various industries to deliver exceptional service and drive business growth. Our team of dedicated professionals is passionate about creating positive experiences for our clients and their customers.

If you are excited about the prospect of joining our team and contributing to our success, we encourage you to apply now.

A game-changing career powered by YOU

We're Concentrix, a global technology and services leader that powers the brands you actually use every day. Think cutting-edge tech, innovative solutions, and working with some of the coolest companies around.

We're not just another job – we're a community of game-changers shaping the future of tech, finance, travel, and more.

As an Advisor, you'll join the movement powering the brands that define tomorrow. Let's challenge the status quo together Sounds exciting? Read on

Why You'll Love Working at Concentrix

We'll equip you with cutting-edge tech and top-tier training to dominate in your role. At Concentrix, career growth is a real thing. Most of our leaders started right where you are We are so rooting for your success story.

We offer mind-blowing benefits, exclusive discounts, and company programs that will make you say WOW

We got perks that support your unique style and help you crush your career goals. Here's a glimpse of what awaits you:

• Full paid communication, culture, and product-specific training
• Education Assistance Program
• Exclusive discounts from our partner establishments
• Referral bonus opportunities
• Mental Wellness Programs
• Career development programs, specialized courses, and language classes
• HMO, life insurance, leave conversion, and many more

Make a Real Impact with us as a Customer Experience Solutions Advisor

Think You've Got What It Takes?

• College graduate with or without experience in Customer Solutions roles
• At least six (6) months of background in the Customer Experience Solutions industry
• Good English communication skills
• Excellent customer service, problem-solving, and multitasking skills
• Superb computer skills
• Willing to work on shifting schedules

Even if you don't check every box, we encourage you to apply. Let's see what amazing things we can accomplish together

Ready, set, unlock the best version of you

This could be your next big thing. Start your Concentrix journey today and see why we're a top employer of choice by 440,000+ game-changers worldwide.

Concentrix is an equal opportunity employer

We're proudly united team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, gender identity, sexual orientation, religion, ethnicity, family or parental status, national, origin, disability, or any other classification protected by applicable national laws.

Are you game see what it's REALLY like to work at Concentrix? Check us out on Facebook & TikTok @ConcentrixPH, or visit to see how we roll. Expect it to be epic

Job description:

Minimum Qualifications:

-College Level

-Minimum of 6 months CSR Voice experience in the BPO industry

-Fintech experience acceptable

-Willing to work in rotating shifts

-Can work in ILO ILO City

Job Types: Full-time, Permanent

Benefits:

• Paid training

Language:

• English (Preferred)

Work Location: In person