349 Concentrix jobs in Cebu
Concentrix Cebu hiring Call Center Agents
Posted 4 days ago
Job Viewed
Job Description
JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services
BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential (when applicable)
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment
CANDIDATE PROFILE
• 18 years old or above
• computer literate
• must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• six (6) months BPO experience handling international voice account is a DEFINITE PLUS but not required.
NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
Concentrix Mandaue Cebu hiring Call Center Agents
Posted 4 days ago
Job Viewed
Job Description
JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services
BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential (when applicable)
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment
CANDIDATE PROFILE
• 18 years old or above
• computer literate
• must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• six (6) months BPO experience handling international voice account is a DEFINITE PLUS but not required.
NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
Concentrix Mactan Cebu hiring Call Center Agents
Posted 4 days ago
Job Viewed
Job Description
JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services
BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential (when applicable)
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment
CANDIDATE PROFILE
• 18 years old or above
• computer literate
• must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• six (6) months BPO experience handling international voice account is a DEFINITE PLUS but not required.
NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
Customer Service Representative - Concentrix IT Park
Posted 4 days ago
Job Viewed
Job Description
We are hiring for the position of Customer Service Representative for Cebu IT Park site.
Qualifications:
- With | W/O BPO Experience
- At least HS (Old Curriculum) | SHS Grad
- Can Start Asap
- Amenable to work onsite
Earn up to ₱ 25,000 + HMO + Night Differential
Other sites:
- Bridgetown, Pasig
- Ayala North Exchange, Makati
- SM City Clark, Pampanga
Client Relations Representative
Posted 4 days ago
Job Viewed
Job Description
Concentrix Cebu Hiring BPO Agents No CC Experience Required
Posted 4 days ago
Job Viewed
Job Description
Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you.
Accounts Available: Healthcare, Telco, E-commerce, Financial Services, Gaming Support, and more!
Location: Concentrix Cebu – centrally located with easy access to public transport and lifestyle hubs.
Job Description
As a Call Center Agent at Concentrix, you will:
Answer calls, chats, or emails from customers.
Assist with billing, product inquiries, account updates, and technical troubleshooting.
Provide excellent customer service with accuracy and empathy.
Follow company processes, compliance guidelines, and quality standards.
Escalate issues when necessary to ensure customer satisfaction.
This role is ideal for both newbies and experienced agents who want to grow in a supportive and world-class company.
What We Offer
Competitive salary ₱15,000–₱25,000/month
Full BPO benefits package:
HMO (health insurance) coverage
Paid training
Paid leaves and holiday pay
Night differential & performance incentives
Career growth opportunities with promotion tracks and leadership programs
Supportive mentors and leaders who value your success
State-of-the-art facilities with comfortable workspaces in Cebu
Beginner-friendly accounts for those new to the industry
Qualifications
At least Senior High School graduate or High School graduate (Old Curriculum)
No BPO experience required – fresh graduates and career shifters are encouraged to apply
Good communication skills (English or Tagalog)
Willing to work onsite in Cebu City
Why Join Concentrix?
Concentrix is a global leader in customer experience. We provide the tools, training, and opportunities for you to succeed, whether you’re starting your first job or advancing your BPO career.
Join us at Concentrix Cebu and take the first step toward a fulfilling and rewarding career.
Your career journey starts here with Concentrix Cebu!
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Call Center
Posted today
Job Viewed
Job Description
About the role
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at RECRUITMENT CENTER PHILIPPINES INC.' in . As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to our clients through virtual channels. This is a full-time opportunity with flexible work options available.
What you'll be doing
- Handle inbound customer inquiries and requests through phone, email, and chat channels
- Actively listen to customers, understand their needs, and provide efficient and effective solutions
- Maintain a positive and professional demeanour while delivering exceptional customer service
- Accurately document customer interactions and follow up as needed
- Identify opportunities to improve customer experience and provide feedback to the team
- Collaborate with cross-functional teams to resolve complex customer issues
- Adhere to company policies, procedures, and quality standards
What we're looking for
- Previous experience in a customer service or call centre environment, preferably in the Call Centre & Customer Service industry
- Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
- Excellent problem-solving and critical thinking skills to identify and resolve customer issues
- Proficient in using computer systems and various software applications
- Ability to work efficiently in a fast-paced and dynamic environment
- Excellent time management and multitasking skills
- A positive and customer-centric attitude
What we offer
At RECRUITMENT CENTER PHILIPPINES INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Generous paid time off and holiday leave
- Opportunities for professional development and career advancement
- Team-building activities and social events
- Flexible work arrangements to promote work-life balance
About us
RECRUITMENT CENTER PHILIPPINES INC.' is a leading provider of innovative solutions in the Call Centre & Customer Service industry. With a strong focus on customer satisfaction, we strive to deliver exceptional service to our clients. Our talented and dedicated team is the driving force behind our success, and we are committed to providing a dynamic and supportive work environment that empowers our employees to thrive.
Apply now and join our team
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Call Center Representative / Customer Service
Posted 4 days ago
Job Viewed
Job Description
Qualification:
High School Graduate / SHS / College Level
With or without call center experience
Good communication skills (English and Filipino)
Willing to work onsite and on shifting schedules
Fast learner and can work under pressure
Basic computer knowledge
Responsibilities:
Answer inbound or outbound calls
Assist customers with concerns, inquiries, or complaints
Provide accurate and timely information
Maintain professionalism in every call
Encode call details in the system
What We Offer:
Competitive salary
Performance bonuses
HMO and other benefits
Paid training
Career growth opportunities
Call Center Hiring
Posted today
Job Viewed
Job Description
About the role
AUXILIA INC' is looking for enthusiastic Call Center Agents to join our growing team in Minglanilla Cebu. As a Call Center Agent, you will be responsible for providing excellent customer service and support to our clients through non-voice communication channels such as email, live chat, and social media. This is a full-time position with competitive pay starting at 10,000 PHP.
What you'll be doing
- Provide prompt and courteous assistance to customers through various communication channels
- Respond to customer inquiries, concerns, and complaints in a timely and professional manner
- Accurately document customer interactions and update customer records as needed
- Identify and escalate complex issues to the appropriate team or supervisor
- Actively listen to customers and provide solutions that meet their needs
- Contribute to the continuous improvement of customer service processes and procedures
What we're looking for
- Strong communication and interpersonal skills, both written and verbal
- Excellent problem-solving and critical thinking skills
- Ability to work in a fast-paced, high-volume environment
- Customer-focused mindset with a genuine desire to provide exceptional service
- Proficiency in English, both written and spoken
- Minimum of 1 year of experience in a customer service or call center role (preferred)
What we offer
At AUXILIA INC', we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits we offer include:
- Competitive salary starting at 10,000 PHP
- Comprehensive health insurance coverage
- Opportunities for career advancement and professional development
- Flexible work schedules and remote work options
- Employee wellness programs and team-building activities
About us
AUXILIA INC' is a leading provider of customer service and business process outsourcing solutions. With a strong focus on delivering exceptional service, we partner with clients across various industries to help them achieve their business goals. Our team of dedicated professionals is driven by a passion for innovation and a commitment to excellence.
If you're ready to join a dynamic and growing organization, apply now and become part of the AUXILIA INC' family.
call center agent
Posted today
Job Viewed
Job Description
About the role
We are seeking an enthusiastic Call Centre Agent to join our growing team at 3 PLEX INTERNATIONAL INC' This is a full-time position based in our modern office in Apas Cebu City, Cebu. As a Call Centre Agent, you will be the first point of contact for our customers, providing exceptional service and support to help drive their satisfaction and our business growth.
What you'll be doing
- Handling inbound and outbound customer calls in a professional and courteous manner
- Responding to customer inquiries and complaints in a timely and effective way
- Providing product information and resolving customer issues to the highest standard
- Accurately documenting customer interactions and maintaining detailed records
- Contributing to continuous process improvement and team productivity
- Adhering to all company policies, procedures and quality standards
What we're looking for
- Previous experience in a customer service or call centre role, ideally within the IT or technology industry
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking skills to handle a variety of customer queries
- Proficiency in English, both written and verbal
- Adaptability and the ability to work well in a fast-paced, dynamic environment
- A commitment to delivering exceptional customer service and contributing to team success
What we offer
At 3 PLEX INTERNATIONAL INC', we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance and wellness programmes
- Ongoing training and development opportunities to enhance your skills
- Opportunities for career advancement within our growing organisation
- A collaborative, team-oriented culture that values work-life balance
About us
3 PLEX INTERNATIONAL INC' is a leading provider of innovative IT solutions and services. Our mission is to empower businesses with cutting-edge technology and exceptional customer support. As a fast-growing company, we are committed to investing in our employees and creating a dynamic, inclusive work environment where everyone can thrive.
If you're passionate about delivering outstanding customer service and want to be a part of our exciting journey, we'd love to hear from you. Apply now and take the first step towards a rewarding career with 3 PLEX INTERNATIONAL INC'