17 Center Staff jobs in Tanza
Senior Analyst - Security Operations Center

Posted 22 days ago
Job Viewed
Job Description
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.
**How you will contribute**
You will serve as the point of contact for issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and manage business projects through to completion. You will also provide business consultancy and manage operational processes by ensuring that key performance indicators and performance management targets are met, and by sharing best practices and taking responsibility in the super key user community.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
+ Shared services in a global environment
+ Building and maintaining effective partnerships with internal stakeholders and suppliers
+ Customer service and effectively leading relationships with demanding customers
+ Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
+ Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or "emergency" situations
+ Using data to make recommendations and decisions
+ Key performance indicators, managerial reporting, forecasting and budgeting
**More about this role**
**What you need to know about this position:**
**What extra ingredients you will bring:**
**Education / Certifications:**
**Job specific requirements:**
**Travel requirements:**
**Work schedule:**
No Relocation support available
**Business Unit Summary**
**At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.**
**We have a rich portfolio of strong brands globally and locally including many household names such as** **_Oreo_** **,** **_belVita_** **and** **_LU_** **biscuits;** **_Cadbury Dairy Milk_** **,** **_Milka_** **and** **_Toblerone_** **chocolate;** **_Sour Patch Kids_** **candy and** **_Trident_** **gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.**
**Our 80,000 makers and bakers are located in more** **than 80 countries** **and we sell our products in** **over 150 countries** **around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Relationship Management
Global Business Services
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
Senior Analyst - Security Operations Center

Posted 22 days ago
Job Viewed
Job Description
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.**
You work with the information security team as a competent and experienced information security and compliance specialist.
**How you will contribute**
You will assess information security risks in line with internal policy and external best practices, and support security of information and IT assets by testing security systems and applying security standards, policies, and procedures. Under the guidance of Global Information Security Lead, you will implement cyber security technology and provide day-to-day business support. If relevant to your role, you will manage third-party providers to ensure that any internal or third-party adhere to standards. You will also provide information security training to appropriate teams.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
+ Information security, compliance and risk management
+ Security solutions and their applicability to Mondelēz International
+ Security strategies, awareness campaigns, policies/standards and governance
+ Communicating effectively with technical specialists, leaders and peers
+ Analytical and problem-solving abilities
+ Being a team player by supporting and leading to achieve common goals
**More about this role**
**What you need to know about this position:**
Performs advanced (senior-level) cybersecurity analysis work. Work involves protecting cybersecurity assets and delivering cybersecurity incident detection, incident response, threat assessment, cyber intelligence, software security, and vulnerability assessment services. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. The Sr. Analyst job classification series is a subset of information security, which focuses on protecting data from cyber-related attacks. Employees typically monitor for any trace of invasion or improper access of data by performing threat and incident detection, incident response, and forensics activities. In contrast, the SOC Analyst III job classification series does not focus only on protecting data from cyber-related attacks; rather, employees in that series are responsible for protecting information throughout the business process. Employees typically perform governance, risk assessments, and compliance, which involves developing and documenting system security plans, policy development, and process analysis. Other tasks related to this role will be needed.
**What extra ingredients you will bring:**
**Education / Certifications:**
**Job specific requirements:**
**Travel requirements:**
**Work schedule:**
No Relocation support available
**Business Unit Summary**
**At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.**
**We have a rich portfolio of strong brands globally and locally including many household names such as** **_Oreo_** **,** **_belVita_** **and** **_LU_** **biscuits;** **_Cadbury Dairy Milk_** **,** **_Milka_** **and** **_Toblerone_** **chocolate;** **_Sour Patch Kids_** **candy and** **_Trident_** **gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.**
**Our 80,000 makers and bakers are located in more** **than 80 countries** **and we sell our products in** **over 150 countries** **around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Relationship Management
Global Business Services
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.
Call Center Agent
Posted today
Job Viewed
Job Description
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php21,000.00 per month
**Benefits**:
- Pay raise
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
**Experience**:
- Call Center Agent: 1 year (preferred)
Call Center Representative
Posted today
Job Viewed
Job Description
- At least 18 years old
- Computer savvy (Typing Speed: 35-40 wpm)
- Willingness to be assigned on any account
- Willing to work on a shifting schedule
- Should be amenable to report onsite if required
- Ride sharing/Food delivery Campaign
**Job Types**: Full-time, Permanent
**Salary**: Php19,042.00 - Php19,986.00 per month
**Benefits**:
- Pay raise
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
AskGS Experience Center Associate
Posted 1 day ago
Job Viewed
Job Description
Customer Management
**Job Sub** **Function:**
Customer Service Operations
**Job Category:**
Professional
**All Job Posting Locations:**
Paranaque, National Capital Region (Manila), Philippines
**Job Description:**
The AskGS Experience Center Associate will work to resolve regional or global employee/customer inquiries, concerns and issues regarding but not limited to HR, Procurement and Payroll processes and policies through multiple channels including but not limited to phone, web/portal, chat & other digital channels. This person works to meet all expected service levels and business performance goals, performing a full range of services and fully documenting all cases in the Case Management system. This person supports J&J employees and the GS community regarding all inquiries related to GS tier 1 services (e.g. HR, Procurement and Payroll Services), employee programs and services, process, and procedures including navigational support working with the Experience Center on escalations.
+ Receive inbound inquiries via multiple channels (Phone, Chat, Web and other digital intake channels), for multiple functions (HR, Procurement, Payroll), for multiple regions (ASPAC, EMEA, NA, LATAM), understand and clarify the need, investigate, answer the inquiries and assist in the resolution of concerns leveraging Experience Center Guide and IOPs, and AskGS references and content.
+ Access enabling technology to complete client inquiries and transactions.
+ Fully document all cases in case management application.
+ Work with complex cases within the team or escalate to higher tier for resolution or contact with third party vendors as appropriate in order to uphold effective and timely resolution.
+ Escalate customer service issues to Experience Center Lead, Senior Associates / Advisors or Manager as necessary.
+ Take ownership of all Experience Center assigned tasks, initiatives, and inquiries and make sure that they are resolved / completed efficiently and with a superior level of quality.
+ Assist and encourage users / customers to make effective use of self-service options, systems, products, services, etc. to drive rapid resolution and empower customers; educate and inform customers of the full range of Global Services resources available to them.
+ Deliver exemplary performances by ensuring all Key Performance Indicators are at goal
+ Continuously improve call handling skills, systems knowledge, and communications skills, thus, enhancing customer service levels.
+ Completes all digital acumen courses to develop understanding of available tools and technology to use platforms more efficiently and potentially come up with own ideas to improve processes.
+ Help identify Experience Center functions or processes for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with the Experience Center Lead, Senior Associates and Advisor.
+ Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences with Contact issue resolution for knowledge database future reference.
+ Communicate and interact effectively with customers and team members of the Global Services team(s); develop credibility and trusted mutually respected relationships with customers, supervisors, and team members.
Qualifications
+ **Required Minimum Education** : Bachelor's Degree
+ **Required Years of Related Experience:** **At least 1 year**
+ Demonstrates customer orientation and excellent customer service skills
+ Strong organization skills, attention to detail and follow through to resolve any outstanding issues
+ Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance
+ Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards.
+ Discretion, professionalism, confidentiality and judgment
+ Excellent telephone manner with clear, concise and professional communication skills
+ Ability to accurately collect information to understand and assess the clients' needs and situation
+ Will be trusted to secure and maintain confidential information
+ Ability to prioritize workload and provide timely follow-up and resolution
+ Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office applications, SharePoint, Internet Browsers)
+ Ability to work effectively in a fast-paced, self-directed team-based environment
+ Enthusiastic team player with a strong drive to create a positive work environment
+ Ability to perform administrative activities
+ Experience partnering internally and externally to address people-related challenges
+ Uses a collaborative and employee and customer-focused mindset
+ Understand short-term and long-term implications of decisions and actions
+ Basic understanding of business, financial and organizational factors in relation to HR activities
+ Experience with tools to report data, track and analyze trends and CRM (SalesForce/Service Now preferred)
+ Deliver exceptional service through tools and processes; experience suggesting areas for improvement on to support continuous improvement efforts
**As part of our Company's growth and expansion plans, we are preparing to relocate to a new office in BGC, Taguig City, tentatively by Q2 2026. Please note that the timeline may still change depending on project developments and other considerations.**
Call Center Agent- Hiring!! Dayshift !!
Posted today
Job Viewed
Job Description
Are you Looking For a job?
We are looking for a Call Center Agent Position!
Qualifications:
- At least HS Graduate.
- Good to excellent english communication skills.
- With or without BPO experience but applicants with at least 6 months BPO Experience is a PLUS!
- Willing to start ASAP
- Dayshift Account !
- One Day Process
- 18 years of age and above.
- Earn up to 30k
*Tips will be provided for the interview!
- Onsite and One Day Process!
Have a great day and God bless everyone!
**Job Types**: Full-time, Permanent
**Salary**: Php23,000.00 - Php27,000.00 per month
**Benefits**:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Tanza, Cavite: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have BPO experience? In how many months?
- Are you currently employed or on rendering period? Until when ?
- Kindly provide an alternate contact number or Viber account.
**Education**:
- Senior High School (preferred)
Call Center Agent- Hiring!! Dayshift !! Alabang Hub
Posted today
Job Viewed
Job Description
Are you Looking For a job?
We are looking for a Call Center Agent Position!
Qualifications:
- At least HS Graduate.
- Good to excellent english communication skills.
- With or without BPO experience but applicants with at least 6 months BPO Experience is a PLUS!
- Willing to start ASAP
- Dayshift Account !
- One Day Process
- 18 years of age and above.
- Earn up to 30k
*Tips will be provided for the interview!
- Onsite and One Day Process!
Have a great day and God bless everyone!
**Job Types**: Full-time, Permanent
**Salary**: Php23,000.00 - Php27,000.00 per month
**Benefits**:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Bacoor, Cavite: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have BPO experience? In how many months?
- Are you currently employed or on rendering period? Until when ?
- Kindly provide an alternate contact number or Viber account.
**Education**:
- Senior High School (preferred)
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Customer Experience Crew - Cinema (Sm Center Angono)
Posted today
Job Viewed
Job Description
visitors, assisting in selecting and handling customer purchases. Also, it is leading the customer on their way to the
venue with the assurance of safety and first-class customer service experience
**Educational Requirements**:
**Experience Requirements**:
At least with experience in sales, customer service, retail or related field.
Must be willing to work on extended working hours, restdays and Holidays
Must be computer literate
Must be customer-service oriented
**Work Location**:
**Salary**: Php10,000.00 - Php11,500.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Angono, Rizal: Reliably commute or planning to relocate before starting work (required)
Call Center Agent - Healthcare Account (Eden Cit)
Posted today
Job Viewed
Job Description
**Qualifications**:
- College Graduate of any course (with or without work experience) or Completed 2 years in college with 12 months work experience (Customer service experience).
- Above Average English communication skills
- Good interpersonal skills
- Analytical and problem solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php19,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Muntinlupa City: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Call Center Agent - Healthcare Account (Lexxus Trad)
Posted today
Job Viewed
Job Description
**Qualifications**:
- College Graduate of any course (with or without work experience) or Completed 2 years in college with 12 months work experience (Customer service experience).
- Above Average English communication skills
- Good interpersonal skills
- Analytical and problem solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php19,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Muntinlupa City: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)