What Jobs are available for Cca Travel Airline Flight Reservation Account Fresh in the Philippines?

Resolving customer complaints

Answering customer queries

Processing orders and transactions

Keeping records of customer interactions

Providing product and service information

Delivering information about a company's offerings

Fulfilling customer requests

Process orders

Collecting customer feedback

• Coordinate and inquire rates and charges from overseas agents, shipping lines, and airlines for both air and sea import shipments.
• Prepare and provide timely and competitive quotations to clients based on their inquiries, specifically for assigned in-house key accounts.
• Process and manage bookings for import shipments related to assigned in-house key accounts, ensuring accurate and on-time handling.
• Conduct telemarketing and sales call visit activities to secure new clients and expand business with existing accounts, in line with company growth objectives.
• Prepare and submit monthly production reports to the immediate superior, reflecting account activity, quotations given bookings handled and secures business/lanes.
• Maintain strong communication and coordination with clients, agents, and internal teams to ensure excellent customer service and operational support.

Any other tasks that may be assigned.

Qualifications :

-Graduate of any business course.

-At least 1 year experience in import/export customer service or freight forwarding operations

-Cooperative, work oriented, focused, fast learner, initiative, efficient and must be computer literate.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person

Job Summary:

We are looking for a Customer Care Associate who will be the first point of contact for our clients, guests, and employees. The ideal candidate must have a pleasing personality, excellent communication skills, and a professional appearance, as they will represent the company at the front desk and through various customer touchpoints.

Key Responsibilities:

• Greet visitors and clients warmly and professionally.
• Answer and direct phone calls and inquiries efficiently.
• Manage the reception area to ensure cleanliness and orderliness.
• Handle customer queries and concerns with courtesy and efficiency.
• Assist in scheduling appointments, meetings, or calls.
• Maintain logs for incoming and outgoing correspondence or deliveries.
• Support basic administrative tasks (e.g., filing, scanning, email handling).
• Coordinate with other departments for guest/client needs.
• Monitor office supplies and assist in reordering when necessary.

Qualifications:

• High school graduate or college level preferred.
• Prior experience in front desk, receptionist, or customer service roles is an advantage.
• With a pleasing personality, professional appearance, and good hygiene.
• Excellent verbal and written communication skills.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Friendly, organized, and service-oriented.
• Can multitask and handle pressure with grace and confidence.

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Grow your career in the financial industry Join us as a CSR for our Financial Account.

Location: BGC

Qualifications:

• Completed at least 1st year in college with no back subjects
• Minimum 18 months Customer Service (Fraud/Financial/Banking/Telco Account) BPO work experience
• Good Communication Skills
• With no issues working onsite 100% in our BGC, Taguig office
• With no issues working on night shifts, shifting schedule, weekends & holidays

Perks and Benefits:

• Earn up to 30K Salary Package
• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Training
• We value Inclusion and Diversity

Send your application now to

You may also send your resume to Viber:

Job Types: Full-time, Permanent

Pay: Up to Php30,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance

Application Question(s):

• Highest educational attainment:
• Total experience in BPO international voice account:
• Total experience in BPO Financial account:

Language:

• English (Required)

Work Location: In person

THE ROLEYes, you read that right – we're looking for a ROCKSTAR.  The title may sound a little wacky, but it's really quite true.  We're looking for that special someone that has not one, but two unique skills – amazing customer service skills plus the attention-to-detail-get-it done mentality.

As a fast-growing multinational, I'm not ashamed to admit we're starting to come apart at the seams.  Our products and services have found a sweet spot in the market, and now we're struggling to maintain the high level of customer service that we want to give to our customers.  At the same time, the processes that served us well for years are getting strained and we need to bring in fresh blood with fresh ideas to help us get them to the next level.

Do you describe yourself as a proactive, super-organized, enthusiastic, customer-oriented rockstar who loves bringing your attention to detail to the process at hand? Then I encourage you to read on.  If on the other hand, you're already exhausted reading this, I recommend you take a nap and check out another job post.

So, what will you be doing?The position and responsibility will grow along with you.  As a small, but growing company, the role will be exciting for you if you like working in a small team and having a lot of freedom to define your roles and responsibilities.  No two days will likely be the same.

Broadly speaking, we currently have two major areas that have been identified by management as priorities for the coming fiscal year.

1. Customer Service (about 30% of your time)

Our customers are located in Asia. We get phone calls, tickets, and emails and you will often be the first point of contact to the customers.

Examples of activities:

• Being the primary point of contact for Operations team regarding processed orders
• Working with the shared inboxes & taking ownership of customer email and answering inquiries

• Handling customer complaints - making them feel "loved"

• Order Processing/ Management (about 70% of your time)

We are growing our customer base so this part of your responsibilities can also grow or change in the next year. Your job will be to process the incoming orders and ensure that the warehouse has accurate information to dispatch the order in a timely manner respecting the SLA's and that are handled 100% error-free. 

Examples of activities:

• Processing orders through CAPLINQ backend system
• Sending Order Confirmations
• Communicating outbound orders with the Warehouse
• Maintaining correct inventory levels in the CAPLINQ System
• Planning best delivery dates
• Tracking Orders and Shipments and informing customers about any delays
• Making sure that all the information in the CAPLINQ system is correct and up to date

DESIRED SKILLS AND EXPERIENCE

What mindset do you require?Skills can be learned. Mindsets, though they can be learned too, are more often a part of who you are.  We value the mindset at least if not more than either experience or hard skills.

1. Curiosity – We want a person who is curious, and rarely satisfied with the first answer.  If you find something that doesn't agree with what you already think, then we want someone who wants to know why.
2. Attention to Detail – In this position, it is imperative to minimize mistakes by paying attention to detail.  Hint Don't forget to read the last paragraph ;)
3. Organized - We want a person who is super-organized, manages their time well, and has good observation skills.
4. Data-driven – Our culture encourages and rewards decisions that are made with data as opposed to seniority, intuition or personal experience.
5. Continuous Improvement – People and processes can always get better.  We're looking for someone who questions every process to see if there's not room for improvement.
6. Courage – Bosses make mistakes and colleagues aren't always fair.  That's life.  We're looking for someone who may be afraid to confront these issues, but does it anyways.

What skills do you NOT need?Before we list the skills you do need, it is important that you know what skills or experience we do NOT require:

1. Product knowledge: You do not need to know anything about any of the products we sell, or any of the services we provide.  All will be taught on the job.
2. Logistics experience: You do not need to know anything about logistics, warehousing or transport.  Again, you will learn it all on the job.
3. Lots of work experience: This is meant to be an entry-level position where you will learn "knowledge" on the job.  What we can't teach – and value enormously is someone who is organized, analytical, curious, dedicated, and shows a high level of "stick-to-it-ness".  There's always a better way, how do we get to it?

What skills do you require?

We don't even have any hard skills that are required.  The ideal candidate would be one who:

• Asks questions, then asks more questions, then asks even more questions
• Is very organized, and likes to have a place for everything and everything in its place
• Is very computer literate and very familiar with Google Workspace
• Is a Google power-user, forever asking Google questions for answers he/she doesn't know
• Very good spoken and written English (at least 8/10)
• Is optimistic, energetic and loves a good challenge
• Pays attention to detail.  The very last paragraph of this job vacancy has very important information.  Be sure you read it twice before applying.

Skills not required, but that get bonus points (any of them count):

The job we have in mind may not require prior skills, but they sure come in handy around here.

1. Customer Service Experience: If you already know how to effectively talk to customers, we can focus on other aspects of training.
2. Fast Typing Skills: There is a lot of computer typing required, so if you can type quickly it would really make the job a lot easier.

There is no need to send your CV unless it looks awesome and you want to impress us with how it looks.  Otherwise, we will use your LinkedIn profile (better make sure it is complete).

Instead, candidates wishing to apply are requested to send an email to that includes:

1. A link to your LinkedIn profile (not a CV)
2. A one-page, personal cover letter

Let me repeat that last part in a different way… We are looking for people who stand out from the crowd with a well-written, enthusiastic one-page letter telling us why this position speaks to you and what you could bring to the team.

If all you do is send a CV (we told you not to), and no cover letter your application will be discarded without even being read.

Financial - Mandarin

Site: Rockwell

Start Week: Sep 28 - Oct 19

Salary: ₱75,000.00

Headcount: 4

Qualifications: No CCE required, B2 CEFR

We are looking for
Mandarin-speaking professionals
to join our growing team in Rockwell

• No Contact Center Experience required
• Proficiency in Mandarin (at least
  B2 CEFR level
  )
• Open to freshers with strong communication skills

Job Title: Customer service|Financial |- Mandarin

Location: Makati, Philippines

Start Week: Sep 28 - Oct 19

Salary: ₱75,000.00

Headcount: 4

Qualifications: No CCE required, B2 CEFR

Requirements

Fluent in Mandarin and English languages

Job Type: Full-time

Pay: Php74, Php75,000.00 per month

Benefits:

• Opportunities for promotion

Language:

• Mandarin (Preferred)
• English (Preferred)

Work Location: In person

REQUIREMENTS:

COLLEGE GRADUATE WITH EXPERIENCE IN SALES.

PROFIECIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING

GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM.

WITH PLEASING PERSONALITY.

JOB DESCRIPTION:

Assigned in handling client concerns through phone calls and emails.

support basic agents concerns, coordinate items from other branch to subic branch. Email marketing and telemarketing, sales, quotation.

Job Type: Full-time

Pay: Php14, Php15,000.00 per month

Benefits:

• Company events
• Paid training
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

OVER THE PHONE INTERVIEW

Easy Account for Delivery for September Class

20, ,000 Package +Incen Paid trainings HMO Night diff

Site :

• Shaw, Boulevard

QUALIFICATIONS :

• Open for No Call Center Experience
• Good communication skills (Verbal & Written)
• Can Work on site & start asap

**TIPS & GUIDE ARE PROVIDED UNTIL FINAL INTERVIEW

Job Type: Full-time

Pay: Php20, Php23,000.00 per month

Benefits:

• Health insurance
• Paid training

Experience:

• Customer service: 1 year (Required)
• Customer support: 1 year (Required)

Language:

• English (Required)

Location:

• Shaw Boulevard (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person