21 Administration jobs in Tanza
Administration Assistant
Parañaque, National Capital Region
Expeditors
Posted 25 days ago
Job Viewed
Job Description
Become a member of a global community! Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 212 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Administration Related:
+ Follow up for billing from Suppliers, Service Providers and Manpower agencies and prepare APV for payment requests
+ Coordinate with manpower agencies for janitors, messengerial and security needs and follow the appropriate procedures for requests
+ Checking of messenger liquidations and entries on their Daily Time Records to ensure that all are validated before submitting to Dimensional for proper accounting of payroll for billing and payment
+ Managing the messengerial routes and submission of monthly reports
+ Sourcing of Suppliers for office supplies, manpower, courier, and other branch needs
+ Garbage collection validation
+ Scheduling a Service maintenance routine for the aircon, pest control and fumigation, genset, lighting, office sanitation and disinfection and copiers
+ Monitoring of all Gas PO issued and validate from the SOA received from Fuel King for APV payment. Fuel consumption is also recorded and updated on the fuel consumption report as per the requirement also of DENR
+ Coordination with HMO and Insurance provider and endorsement of new employees and dependents
+ Management of administration reimbursements and filing via Concur
+ Fixed asset purchase and recording as per need basis, and updating of the asset inventory report
+ Manage the Client/Customer Christmas solicitation and yearly inventory and purchase of Calendars and Christmas giveaways
+ Processing of the Global ID issuance for new employees as well as for its renewal
+ Processing of Sub-con ID issuance for new sub-con employees
HR Procedure and Training:
+ Recruitment - Screening of applicants and scheduling for interview
+ Issue newly hired list of requirements for employee 201 file
+ Coordination with current HMO provider for pre-employment medical exam of newly hired employees
+ Conduct orientation for newly hired employees that must be done on the first day of employment (Orientation Package, Employee Handbook
+ Submission of the Headcount Report to Apollo Yang on a monthly basis
+ Email reminder notice to HODs for the 3rd and 5th month evaluation (EPE) of Probationary Employees and once submitted, file on the Employee 201 for Admin review and recording
+ Maintenance of the Employee 201 Files: Update Employee Data Register and Employee Personal Information Access
+ Processing of Service Award Recipient list to be submitted to Apollo Yang
+ Monthly monitoring of Timekeeping Infractions
+ Leave Monitoring (Payplus): Annual Credit Resetting, Removal of PAL every April 1
+ Processing of Employee's Last Pay: Clearance, Pay Information Summary, Separation Checklist, Final Pay Processing at Payplus
+ FTE OT Report: OT Analysis of Product Leader, Temp Staff OT Report and sending of OT Report to HODs
Government Reporting:
+ BIR Registration to new employees without TIN
+ Monitoring of all the Permits, Licenses and Subscription for the Branch and making timely renewal
Travel:
+ Travel coordination with accredited Travel Agencies and Travel Coordinator of the destination Branch for employee official business trip with regards to: Plane Tickets, Hotel Booking and Transportation
+ Submission of the Hotel Booking Reports and Monthly Travel Report to Gloria Ku, GM - Travel & General Administration, North and South Asia Regional
+ Preparation of APV for the Travel Agency billing for payment to be submitted to AP Accounting
+ Graduate of any business related course
+ 1-2 years experience in Administrative and General HR role
+ Possessing the ability to multitask
+ Being organised and detail-oriented
+ Being flexible and able to adapt to changes in the workplace
+ Excellent knowledge of Microsoft Excel and Pivot
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
+ Good Microsoft Office skills (Excel, Word etc.).
+ Fluent in English
+ Pro-active, strong organizational skills
Behaviours:
+ Self-reflecting and open to feedback
+ Possessing a positive attitude
+ Initiative and ability to work in autonomy
+ Role model of integrity and pride for all employees
+ Proven leadership attitude and background
Expeditors offers excellent benefits
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical Insurance (including immediate dependent)
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ With provision of 26 days Work-from-Home Set-up per year.
All your information will be kept confidential according to EEO guidelines.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Administration Related:
+ Follow up for billing from Suppliers, Service Providers and Manpower agencies and prepare APV for payment requests
+ Coordinate with manpower agencies for janitors, messengerial and security needs and follow the appropriate procedures for requests
+ Checking of messenger liquidations and entries on their Daily Time Records to ensure that all are validated before submitting to Dimensional for proper accounting of payroll for billing and payment
+ Managing the messengerial routes and submission of monthly reports
+ Sourcing of Suppliers for office supplies, manpower, courier, and other branch needs
+ Garbage collection validation
+ Scheduling a Service maintenance routine for the aircon, pest control and fumigation, genset, lighting, office sanitation and disinfection and copiers
+ Monitoring of all Gas PO issued and validate from the SOA received from Fuel King for APV payment. Fuel consumption is also recorded and updated on the fuel consumption report as per the requirement also of DENR
+ Coordination with HMO and Insurance provider and endorsement of new employees and dependents
+ Management of administration reimbursements and filing via Concur
+ Fixed asset purchase and recording as per need basis, and updating of the asset inventory report
+ Manage the Client/Customer Christmas solicitation and yearly inventory and purchase of Calendars and Christmas giveaways
+ Processing of the Global ID issuance for new employees as well as for its renewal
+ Processing of Sub-con ID issuance for new sub-con employees
HR Procedure and Training:
+ Recruitment - Screening of applicants and scheduling for interview
+ Issue newly hired list of requirements for employee 201 file
+ Coordination with current HMO provider for pre-employment medical exam of newly hired employees
+ Conduct orientation for newly hired employees that must be done on the first day of employment (Orientation Package, Employee Handbook
+ Submission of the Headcount Report to Apollo Yang on a monthly basis
+ Email reminder notice to HODs for the 3rd and 5th month evaluation (EPE) of Probationary Employees and once submitted, file on the Employee 201 for Admin review and recording
+ Maintenance of the Employee 201 Files: Update Employee Data Register and Employee Personal Information Access
+ Processing of Service Award Recipient list to be submitted to Apollo Yang
+ Monthly monitoring of Timekeeping Infractions
+ Leave Monitoring (Payplus): Annual Credit Resetting, Removal of PAL every April 1
+ Processing of Employee's Last Pay: Clearance, Pay Information Summary, Separation Checklist, Final Pay Processing at Payplus
+ FTE OT Report: OT Analysis of Product Leader, Temp Staff OT Report and sending of OT Report to HODs
Government Reporting:
+ BIR Registration to new employees without TIN
+ Monitoring of all the Permits, Licenses and Subscription for the Branch and making timely renewal
Travel:
+ Travel coordination with accredited Travel Agencies and Travel Coordinator of the destination Branch for employee official business trip with regards to: Plane Tickets, Hotel Booking and Transportation
+ Submission of the Hotel Booking Reports and Monthly Travel Report to Gloria Ku, GM - Travel & General Administration, North and South Asia Regional
+ Preparation of APV for the Travel Agency billing for payment to be submitted to AP Accounting
+ Graduate of any business related course
+ 1-2 years experience in Administrative and General HR role
+ Possessing the ability to multitask
+ Being organised and detail-oriented
+ Being flexible and able to adapt to changes in the workplace
+ Excellent knowledge of Microsoft Excel and Pivot
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
+ Good Microsoft Office skills (Excel, Word etc.).
+ Fluent in English
+ Pro-active, strong organizational skills
Behaviours:
+ Self-reflecting and open to feedback
+ Possessing a positive attitude
+ Initiative and ability to work in autonomy
+ Role model of integrity and pride for all employees
+ Proven leadership attitude and background
Expeditors offers excellent benefits
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical Insurance (including immediate dependent)
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ With provision of 26 days Work-from-Home Set-up per year.
All your information will be kept confidential according to EEO guidelines.
This advertiser has chosen not to accept applicants from your region.
0
Specialist, WFM Administration
Pasay City, National Capital Region
TTEC
Posted 23 days ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Data Specialist - Workforce Management - Administration working onsite as needed by the business in Metro Manila, Philippines you'll be a part of bringing humanity to business. #experienceTTEC
What You'll be Doing
Are you looking for an opportunity to experience something new each day? In this role, you'll maintain accurate data in reporting and tracking systems.
You'll report to the Manager, Workforce Management You'll impact the teams you support.
During a Typical Day, You'll
· Process and help with service tickets and support items
· Help train new employees
· Bring your time management and organizational skills
· Ensure customer data safety and privacy
What You Bring to the Role
· 6 months or more call center experience
· High school diploma or equivalent
· Solution-oriented mindset
· Understanding, interpreting, and manipulating data for reporting
· Computer experience
What You Can Expect
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Use if US based role: Visit for more information. Use if Non US based role: Visit for more information.
The anticipated range is (Update Compensation/Range). Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI- Onsite
**Title:** _Specialist, WFM Administration_
**Location:** _PH-National Capital-Pasay City, Metro Manila_
**Requisition ID:** _0464I_
**Other Locations:** _PH-National Capital-Quezon City, Metro Manila, PH-Calabarzon-Cainta_
What You'll be Doing
Are you looking for an opportunity to experience something new each day? In this role, you'll maintain accurate data in reporting and tracking systems.
You'll report to the Manager, Workforce Management You'll impact the teams you support.
During a Typical Day, You'll
· Process and help with service tickets and support items
· Help train new employees
· Bring your time management and organizational skills
· Ensure customer data safety and privacy
What You Bring to the Role
· 6 months or more call center experience
· High school diploma or equivalent
· Solution-oriented mindset
· Understanding, interpreting, and manipulating data for reporting
· Computer experience
What You Can Expect
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Use if US based role: Visit for more information. Use if Non US based role: Visit for more information.
The anticipated range is (Update Compensation/Range). Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI- Onsite
**Title:** _Specialist, WFM Administration_
**Location:** _PH-National Capital-Pasay City, Metro Manila_
**Requisition ID:** _0464I_
**Other Locations:** _PH-National Capital-Quezon City, Metro Manila, PH-Calabarzon-Cainta_
This advertiser has chosen not to accept applicants from your region.
1
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 13 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
2
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 13 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
3
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 13 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
4
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 13 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
5
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 13 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
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6
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 13 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
7
Benefits Administration Services Associate IV
Pasay City, National Capital Region
Conduent
Posted 18 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Performs tasks based on established procedures.
+ Uses data organizing and coordination skills to support the business and perform technical work.
+ Requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Developed proficiency within a range of analytical or operational processes.
+ Completes assignments and facilitates the work of others.
+ May coordinate assignments beyond work area.
+ Proposes improvements to processes and methods.
+ Acts as a lead, coordinating the work of others, but is not a supervisor.
+ Works autonomously within established procedures.
**Functional Knowledge**
+ Developed skills in a range of processes, procedures, and systems.
+ Acts as a technical expert in some areas.
**Business Expertise**
+ Understanding of how teams integrate and work best together to support the achievement of company goals.
**Impact**
+ Impacts team through quality of service and sharing of information.
+ Proposes enhancements to work procedures and practices to improve efficiency.
**Leadership**
+ Serves as a team lead.
+ Allocates work to team members, as appropriate.
+ Provides subject matter guidance to junior team members.
**Problem Solving**
+ Provides solutions to problems based on existing challenges or procedures.
**Interpersonal Skills**
+ Effectively exchanges information and ideas.
**Responsibility Statements**
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Contacts participants to explain calculations and resolve issues.
+ Identifies solutions to call trends, establishes appropriate agent training needs, and delivers the training.
+ Provides feedback and coaching to agents regarding adherence to center metrics and established guidelines.
+ Assists junior employees by answering questions or taking escalated calls with guidance.
+ Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
+ Explains participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Job Track Description:**
+ Performs tasks based on established procedures.
+ Uses data organizing and coordination skills to support the business and perform technical work.
+ Requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Developed proficiency within a range of analytical or operational processes.
+ Completes assignments and facilitates the work of others.
+ May coordinate assignments beyond work area.
+ Proposes improvements to processes and methods.
+ Acts as a lead, coordinating the work of others, but is not a supervisor.
+ Works autonomously within established procedures.
**Functional Knowledge**
+ Developed skills in a range of processes, procedures, and systems.
+ Acts as a technical expert in some areas.
**Business Expertise**
+ Understanding of how teams integrate and work best together to support the achievement of company goals.
**Impact**
+ Impacts team through quality of service and sharing of information.
+ Proposes enhancements to work procedures and practices to improve efficiency.
**Leadership**
+ Serves as a team lead.
+ Allocates work to team members, as appropriate.
+ Provides subject matter guidance to junior team members.
**Problem Solving**
+ Provides solutions to problems based on existing challenges or procedures.
**Interpersonal Skills**
+ Effectively exchanges information and ideas.
**Responsibility Statements**
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Contacts participants to explain calculations and resolve issues.
+ Identifies solutions to call trends, establishes appropriate agent training needs, and delivers the training.
+ Provides feedback and coaching to agents regarding adherence to center metrics and established guidelines.
+ Assists junior employees by answering questions or taking escalated calls with guidance.
+ Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
+ Explains participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
8
Benefits Administration Services Associate II
Pasay City, National Capital Region
Conduent
Posted 26 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Benefits Administration Services Associate II**
**Conduent Business Services**
**Shift is Monday to Friday**
**About the Benefits Administration Services role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
**Requirements**
**We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:**
+ Previous customer service and or call center experience (Retirement benefits a plus)
+ Excellent communication skills
+ Extensive experience with typing and keyboarding
+ Great problem-solving skills
+ Ability to effectively multi-task
+ High school diploma, GED or college degree
+ Experience working with healthcare and employer benefits is highly preferred.
+ Ability to successfully complete a mandatory paid training program.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
+ Apply to the role and provide your basic profile information (2 minutes)
+ Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
+ If you qualify for the role, a recruiter will reach out to discuss the opportunity!
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
9