Customer Service Representative Accenture Taguig
Taguig, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day tasks:
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
**What are we looking?**
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
**What are we looking?**
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Network Operations Associate (Ccna/ccnp) Accenture
Taguig, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **Network Engineers** who will be responsible in performing the following day-to-day tasks:
- You will be responsible for placing orders for different telco services that support network requirements.
- You will oversee materials delivery, work with vendors and service providers from installation until service acceptance.
- You will be tracking carrier order progress of adds/changes/disconnects and install activities.
- You will be escalating missed milestones, ping testing, and overseeing implementation of network capacity for corporate offices and data centers worldwide.
**What are we looking for?**
- Bachelor’s degree, preferably IT-related courses (ECE, Computer Engineering, IT)
- Must have at least 6 months to 1 year of work experience in Network Engineering, Network Support, NOC support/engineer, Network IT Support
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in Project Management, Project Coordination, Project Handling, and/or Project Planning in IT or Telecommunications industry
- CCNA / CCNP Certified or Trained
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Network engineering: 1 year (preferred)
- You will be responsible for placing orders for different telco services that support network requirements.
- You will oversee materials delivery, work with vendors and service providers from installation until service acceptance.
- You will be tracking carrier order progress of adds/changes/disconnects and install activities.
- You will be escalating missed milestones, ping testing, and overseeing implementation of network capacity for corporate offices and data centers worldwide.
**What are we looking for?**
- Bachelor’s degree, preferably IT-related courses (ECE, Computer Engineering, IT)
- Must have at least 6 months to 1 year of work experience in Network Engineering, Network Support, NOC support/engineer, Network IT Support
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in Project Management, Project Coordination, Project Handling, and/or Project Planning in IT or Telecommunications industry
- CCNA / CCNP Certified or Trained
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Network engineering: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
1
HR Service Delivery Associate (HRss) Accenture
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **HR Service Delivery** **Associates **who will be responsible in performing the following day-to-day tasks:
- You will be asks to resolve any HRSS ECS related issues and risks and escalates issues to direct lead as necessary for immediate resolutions.
- You will provide feedback and input for improvement of all programs, processes, and policies and accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
**What are we looking for?**
- Open to college graduates in Psychology, HRDM-related courses
- Must have at least 1 year of work experience in Recruitment / Sourcing / Human Resources
- Amenable to work in Boni, Mandaluyong
- Willing to go back on-site once recalled
**Good to have skills**:
- At least 1 year of Customer Service experience
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Human resources: 1 year (preferred)
- You will be asks to resolve any HRSS ECS related issues and risks and escalates issues to direct lead as necessary for immediate resolutions.
- You will provide feedback and input for improvement of all programs, processes, and policies and accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
**What are we looking for?**
- Open to college graduates in Psychology, HRDM-related courses
- Must have at least 1 year of work experience in Recruitment / Sourcing / Human Resources
- Amenable to work in Boni, Mandaluyong
- Willing to go back on-site once recalled
**Good to have skills**:
- At least 1 year of Customer Service experience
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Human resources: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Accenture Boni HR Service Delivery Associates (El
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **HR Service Delivery New Associates **who will be responsible in performing the following day-to-day tasks:
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
**What we believe**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
**What we believe**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Accenture Boni HR Service Delivery Associate (El
Mandaluyong, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **HR Service Delivery New Associates **who will be responsible in performing the following day-to-day tasks:
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Boni, Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
- You will ensure that offer letters are generated in a timely manner per the agreed process which includes verification that all details match the system.
- You will ensure that all details within systems are reconciled for accuracy and conduct reviews to identify if there are any discrepancies between systems; follow up with the client team to correct these as required.
- You will be managing employee files ensuring documents are scanned, indexed, and filed in correct file. Create new files and folders, as necessary.
- You will provide first level functional support to customers needing assistance with onboarding related transactions
**What are we looking?**
- Open to college graduates in Psychology, HRDM or related
- No experience required
- Willing to work in Boni, Mandaluyong City
**Good to have skills**:
- Knowledge in recruitment and human resources roles
- Familiarity with Excel functions in the purpose of reports and analytics
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
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