170 Workplace Operations jobs in the Philippines

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Ericsson's Real Estate (RE) team is accountable for creating and operating an engaging physical and digital workplace experience. It supports innovation and productivity, enabling users to be their best. It works in partnership with Ericsson businesses on value creation, sustainability, and brand experience. The company has initiated an exciting transformation to new ways of working, marked by a significant step change in Workplace Experience.

Global Workplace Operations (GWO) is accountable for the delivery of Workplace Experience and Workplace Services across Ericsson's global portfolio and is part of the RE organisation. The unit owns, develops, and executes the Workplace Services strategy and its sub-strategies. It ensures RE strategies deliver appropriate, differentiated solutions at company locations.

This role leads GWO activity in APAC. It reports to the Head of Global Workplace Operations and is part of the GWO leadership team. The successful candidate is responsible for delivering "a human-centric workplace experience that inspires Ericsson to be its best, and ensures a healthy, secure and sustainable workplace" (GWO vision statement).

The key part of this role is to create a compelling Workplace Experience that employees choose to come to regularly because it meets and exceeds their needs and expectations. The new purpose of the office creates a significant opportunity to develop greater customer service, mature our human-centric services, and activate the social and community element of Workplace Experience.

The successful candidate will lead a team that owns the relationships with the Executive and senior leaders across the APAC region. They will drive Workplace Experience and Service delivery through the in-house team and Ericsson's outsourced Integrated Facility Management (IFM) partner. They are a great communicator, inspiring teams to drive innovative workspaces, efficiently meeting everyone's needs, with strong people skills and are well organised.

The successful candidate will work closely with Real Estate's Portfolio & Project Management, Workplace Community & Innovation, and Strategy & Transformation units.

What You Will Do

• Create, champion, and drive forward-looking stakeholder engagement with executive and senior-level leaders. Champion the business needs (commercial, cultural, functional) within the global Real Estate organisation and articulate the Real Estate strategy to Ericsson business leads in Sweden.
• Ensure Workplace Services and Workplace Experience create a compelling destination for employees and visitors and assist in activating social and community experience. Enable users to "be their best" by delivering an enhanced workplace experience in the geography.
• Lead and develop the GWO APAC team to achieve the goals of the GWO strategies, with a focus on a strong customer service ethic, stakeholder engagement, data, and execution skills.
• Build and maintain a relationship with the IFM partner that ensures its active contribution to the role holder's tasks.
• Contribute to thought leadership, strategy development, and the leadership of GWO.
• Ensure Real Estate compliance requirements and in-country building code are fully met.
• Ensure governance of the IFM partner and other relevant suppliers.
• Direct GWO budgeting and ensure financial targets are met in APAC.
• Contribute to the smooth operation of the other RE units in APAC (e.g., Portfolio transaction team).
• Oversee coordination with Security, EHS, Sourcing and other support functions.

You will bring

• Demonstrate understanding of Real Estate Process, Models & Strategies.
• Have a BA, BSc, MSC, or similar.
• Have 15 years of experience running customer-centric Real Estate environments, e.g., in corporate offices, Global or regional HQ`s, demonstrate expertise in operational FM roles, and 10 years in a senior leadership role.
• Demonstrate enhanced workplace results and manage stakeholder expectations.
• Have an inspiring leadership style, natural ability to influence and a passion to delight colleagues and stakeholders with excellent Workplace Service and Experience.
• A passion for evolving workplace environments to drive the health and well-being of our colleagues and business performance.
• Demonstrate strong leadership of teams, external partner contracts and internal partners.
• Exhibit strong integrity in business activities.
• Exhibit Change & Improvement Management Skills.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world's toughest problems. You l be challenged, but you won't be alone. You l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country:
Malaysia, Singapore, Philippines, Thailand and Vietnam

Req ID:

Ericsson's Real Estate (RE) team is accountable for creating and operating an engaging physical and digital workplace experience. It supports innovation and productivity, enabling users to be their best. It works in partnership with Ericsson businesses on value creation, sustainability, and brand experience. The company has initiated an exciting transformation to new ways of working, marked by a significant step change in Workplace Experience.

Global Workplace Operations (GWO) is accountable for the delivery of Workplace Experience and Workplace Services across Ericsson's global portfolio and is part of the RE organisation. The unit owns, develops, and executes the Workplace Services strategy and its sub-strategies.  It ensures RE strategies deliver appropriate, differentiated solutions at company locations.

This role leads GWO activity in APAC.  It reports to the Head of Global Workplace Operations and is part of the GWO leadership team. The successful candidate is responsible for delivering "a human-centric workplace experience that inspires Ericsson to be its best, and ensures a healthy, secure and sustainable workplace" (GWO vision statement).

The key part of this role is to create a compelling Workplace Experience that employees choose to come to regularly because it meets and exceeds their needs and expectations. The new purpose of the office creates a significant opportunity to develop greater customer service, mature our human-centric services, and activate the social and community element of Workplace Experience.

The successful candidate will lead a team that owns the relationships with the Executive and senior leaders across the APAC region.  They will drive Workplace Experience and Service delivery through the in-house team and Ericsson's outsourced Integrated Facility Management (IFM) partner. They are a great communicator, inspiring teams to drive innovative workspaces, efficiently meeting everyone's needs, with strong people skills and are well organised.

The successful candidate will work closely with Real Estate's Portfolio & Project Management, Workplace Community & Innovation, and Strategy & Transformation units.

Company Overview:

Our client is a leading restoration company that specializes in providing top-notch services to their clients. They pride themselves on their commitment to excellence and customer satisfaction. As they continue to grow, they are looking for a dedicated and detail-oriented Executive Admin/Operations Admin to join their team.

Key Responsibilities:

Insurance Claims Management:

• Speak with insurance companies to check the status of claims and ensure timely processing.
• Communicate effectively to resolve any issues related to claims.

CRM and Job Management:

• Add and update customer and job information in our CRM/Job Management System ).
• Ensure data accuracy and completeness for all entries.

Estimating and Budgeting:

• Create and update estimates using Xactimate ).
• Work closely with the sales team to track and reconcile sales expenses.

Administrative Support:

• Perform various administrative tasks to support the executive team and operations.
• Maintain organized records and documentation.

Microsoft Excel Proficiency:

• Use Microsoft Excel for data tracking, analysis, and reporting.
• Create and manage spreadsheets to streamline operations.

• Excellent written and spoken English skills.
• Proven experience in an administrative or operations role, preferably in the restoration or construction industry.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Familiarity with CRM systems and job management software (experience with is a plus).
• Experience with Xactimate or similar estimating software is a plus
• Strong organizational and multitasking abilities.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently and as part of a team.

• Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
• Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you.
• Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client's business needs and any specific policies or preferences they may have in this regard.

Salary: $900-$1200/month

Timezone: EST

Job Highlights

• Paid Hours per Week:
  40
• Schedule:
  Monday to Friday, 8am - 5pm with 1 hour unpaid break | Australian Eastern Time
• Work Arrangement
  : Work from home
• Contract
  : Independent Contractor

Side note: Since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities
:

• Manage daily email filtering and responses using existing Outlook filing system, maintaining under 10 actionable emails and striving for inbox zero
• Screen and filter incoming phone calls, utilizing software tools to rank and prioritize communications, escalating only critical matters requiring founder attention
• Coordinate daily scheduling for subcontractors, materials delivery, and internal/external client confirmations
• Support estimation processes by following up with part-time estimator on delivery commitments and deadlines
• Assist with variation estimate processes including sketch preparation, documentation, and support tasks
• Manage CRM pipeline during transition to APB Smarter websites platform, ensuring maximum utilization of system features
• Filter and qualify incoming leads to identify genuine prospects versus tire-kickers
• Support social media marketing initiatives and lead generation activities
• Maintain consistent marketing activities and publications during peak operational hours
• Create and maintain standard operating procedures (SOPs) and checklists for all business processes
• Track costs and project allocations accurately in existing Excel systems (with potential migration to other platforms)
• Ensure proactive communication with clients regarding project updates and potential delays
• Upload and organize position descriptions and business documents in Trello for team access

Scopes
:

• Reduce founder's email management time from 100% to 15-20% through effective triage system
• Eliminate spam calls (currently 30+ daily) and filter only legitimate calls requiring founder attention
• Achieve same-day email response times with maximum 10 actionable items in inbox
• Complete daily scheduling tasks without requiring founder's evening time blocks
• Ensure estimation delivery times are consistently met through proactive follow-up
• Process variation estimates within 24-48 hour turnaround time
• Establish and maintain lead qualification process to improve sales efficiency
• Maximize utilization of existing software subscriptions (Thrive, APB Smarter websites)
• Create comprehensive SOP library starting with own role blueprint, expanding to all business processes
• Support business growth during 8-12 week onboarding and integration period
• Work within framework: receive 10% guidance from founder, execute 80% independently, provide 10% back for final review

Requirements

• Strong experience with email management systems, particularly Outlook
• Excellent communication skills for phone screening and client interaction
• Experience with CRM systems and willingness to learn new platforms (APB Smarter websites/Thrive)
• Proficiency in Excel for cost tracking and project management
• Experience with project management tools like Trello
• Understanding of construction/building industry terminology and processes preferred
• Ability to create detailed process documentation and SOPs
• Strong organizational skills and attention to detail
• Proactive communication style with ability to anticipate client needs
• Experience with lead qualification and basic marketing support
• Comfortable with screen recording tools (Komodo) for process documentation
• Australian business hours availability

Independent Contractor Perks

• HMO Coverage in eligible locations
• Permanent work from home
• Immediate hiring

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork's Career Site. Complete the initial requirements, including the voice recording, prescreening assessment, and technical check of your computer/device.

ZR_27298_JOB

• Coordinate meetings and conferences
• Provide information by answering questions and requests.
• Entertaining/accommodating applicants or client for space inquiries
• Ocular tours of prospective tenants

Job Qualifications:

• Graduate of any four year course
• Must have six months of clerical experience

We are seeking a resourceful and proactive Administrative Operations Coordinator to support our organization in managing critical administrative, compliance, and vendor-related functions. This role requires a detail-oriented professional with strong common sense, problem-solving abilities, and the confidence to handle both internal processes and external negotiations.

Key Responsibilities:

• Oversee and review administrative workflows, ensuring timely completion of timesheets, reports, and documentation.
• Assist in preparing, filing, and maintaining compliance-related documentation, including minority certifications and government registrations.
• Handle requests for certificates and manage the process of applying for and renewing certifications.
• Provide support with GSA (General Services Administration) processes and assist departments with related compliance requirements.
• Monitor vendor relationships, address pricing discrepancies, and resolve billing or service disputes.
• Negotiate contracts, pricing, and terms with suppliers and service providers to ensure favorable agreements.
• Support senior management and staff in day-to-day administrative tasks, ensuring deadlines are met and requirements fulfilled.
• Handle request for vendor registrations

Qualifications:

• Strong organizational and administrative skills with the ability to manage multiple priorities.
• Confident communicator, not hesitant to engage in direct negotiations or resolve conflicts.
• Experience in vendor management, contract negotiations, or compliance administration preferred.
• Ability to problem-solve independently and "see things through" to completion.
• Detail-oriented with strong follow-through on time-sensitive tasks.
• Prior exposure to minority certification processes, GSA, or government-related paperwork is a plus.

Ideal Candidate Profile:

• Intelligent, fast-acting, and highly resourceful.
• Comfortable taking initiative and working independently.
• Not afraid of confrontation when addressing supplier overcharging or service issues.
• A strong administrator with the ability to support compliance, vendor relations, and cross-departmental needs.

System Requirements:

• Computer Processor: Minimum 5th generation Intel i5 processor or equivalent
• Computer Memory/RAM: Minimum 4.00 GB
• Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix, or any operating system other than what is required.
• Internet Speed: Running on a 5.0 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection
• REQUIRED Headset: Noise-cancelling headset connected via USB port
• REQUIRED WebCam: At least 3 megapixels capable of 720p recording

Note: The computer system you will be using should not be shared with anyone else and should be dedicated for work only.

Role Overview

The Administrative & Operations Staff provides support for the smooth functioning of both office and project operations. This role focuses on internal administrative tasks, documentation, and assisting the Project Site Supervisor in gathering information and preparing reports. The role is primarily office-based and ensures that processes and records are well maintained.

Key Responsibilities

• Handle general administrative tasks such as filing, correspondence, and office organization

• Maintain and update company records, contracts, and project documentation (Document Control)

• Prepare reports, forms, and other business documents as required

• Assist in basic HR functions such as attendance tracking, employee records, and supporting the part-time HR/Accounting staff

• Support the Project Site Supervisor by consolidating updates, pictures, and worker counts for reporting

• Track procurement requests and ensure office-based monitoring of tools and equipment

• Assist with petty cash documentation and reimbursement processing in coordination with finance

• Maintain office resources (supplies, equipment maintenance requests, etc.) Perform other related tasks assigned by management

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Management, or any related field (or currently completing)

• Experience in administrative or operations support is an advantage but not required

• Fresh graduates are encouraged to apply

• Proficient in MS Office/Google Workspace (Word, Excel/Sheets, PowerPoint/Slides)

• Strong organizational skills and keen attention to detail

• Ability to multitask and work independently with minimal supervision

• Good written and verbal communication skills

• Proactive, reliable, and eager to learn

Job Type: Full-time

Pay: From Php13,500.00 per month

Work Location: In person

• Assist  the Building Officer in Managing IFCA features especially Tenant utility consumption
• Coordinate meetings and conferences
• Provide information by answering questions and requests.
• Assist the Leasing in entertaining/accommodating applicants or client for space inquiries
• Assist the Leasing in ocular tours of prospective tenants

Job Qualifications:

• Graduate of any four year course
• Must have six months of clerical experience

Objective of the position:

Responsible in executing support in business operations, driving process improvements, and delivering high-quality services to internal and external stakeholders. This role will support various colleagues in all her/his undertaking, and will require flexibility, a keen of understanding of what internal customers need, with effective communication and the ability to manage multiple projects simultaneously.

Responsibilities:

• Prepare detailed reports, presentations, and documentation for senior management and stakeholders.
• Perform data analysis to support accurate and insightful reporting.
• Design visually appealing and professional presentations tailored to diverse audiences using tools such as PowerPoint.
• Draft, edit, and proofread communications—including emails, memos, newsletters, and updates—tailored to the audience, whether employees, management, executives, or external customers.
• Act as a liaison between departments to facilitate smooth communication and project execution.
• Manage calendars, schedule meetings, and assist with follow-up communications as required.
• Prepare and follow up on customer tests, including coordinating materials, questionnaires, and evaluations.
• Coordinate and process travel requests and logistical requirements, liaising with third-party vendor partners as needed.
• Maintain organized digital files and documentation to ensure easy access and quick reference.
• Handle confidential information with utmost discretion and professionalism

Qualifications:

• Minimum of 2-4 years of relevant experience
• Graduate of any 4-year course (Preferably Business Communications & Marketing graduate)
• Advanced to expert proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to leverage these tools for complex data analysis, reporting, and presentation tasks
• Confident in communicating effectively in formal English, both written and spoken, tailored to a global environment and diverse customer base at Ivoclar—including employees at all levels up to management
• Structured, service-oriented person, with quality standards
• Attention to detail and commitment to quality

What We Provide:

• TRAINING: You will work with various members of our team locally and onshore to ensure you are set up for success.
• SUPPORT: A close-knit coaching and mentoring system to help you ease into the company and into your role with confidence.
• COMP & BEN: Ivoclar believes in compensating employees fairly for their skills and experience and has designed the total rewards package for long-term relationships.
• TOOLS: Everything you need to help you do your work will be provided.
• WORKING ENVIRONMENT: Ivoclar prides itself on being a family-owned company with strong values so everyone we bring in becomes part of that global family.

Job Types: Full-time, Permanent

Pay: Php23, Php25,000.00 per month

Experience:

• Management: 3 years (Required)