25 Workforce Planning Specialist jobs in the Philippines

Job Title: Capacity Planning Lead

Location: Sta Rosa NRP Plant

At Coca-Cola Europacific Aboitiz Philippines, we are driven by our purpose to Refresh the Philippines and Make a Difference – continuously leading the beverage industry with our Great People, Great Beverages, Great Execution, and Great Partners – Done Sustainably. As we continue to grow and shape the future, we are seeking passionate and innovative talents to join our team and make a difference with us.

Our commitment to excellence has been recognized through numerous industry awards by the Top Employers Institute, HR Asia Awards, Asia-Pacific Stevie Awards, HR Excellence Awards, and the Quill awards – and we are committed to continuously innovate, push boundaries, and create positive lasting impact to our people, customers, and the communities we proudly serve.

Role Overview

The Capacity Planning Lead is responsible for developing and executing supply chain and production plans that align with strategic business objectives. This role involves evaluating sales forecasts and historical data to determine capacity requirements, while coordinating with cross-functional teams to ensure alignment between supply and demand. The individual will conduct capacity and cost analyses to support decision-making and play a key role in supporting Sales and Operations Planning (S&OP) processes. A critical part of the job is assessing demand-capacity alignment and identifying potential constraints, especially in relation to new product initiatives. The Capacity Planning Lead must also validate compliance with internal policies and external regulations, recommend cost-saving strategies and process improvements, and analyze haulage and SKU performance to enhance supply chain efficiency

Key Responsibilities:

1. Develop supply chain plans on production requirements aligned with strategic and tactical business objectives

2. Perform Demand-Capacity Supportability Analysis on S&OP horizon and collaborate with Logistics Operations, Marketing, Materials, Finance via Supply Review/Pre-SOP meetings on identified action plans

3. Validate execution of production and deployment plans on optimal origin-destination matrix to minimize supply chain costs and identify areas for improvement

Qualifications:

• Bachelor's degree in Engineering or related fields is required
• 3-5 years in Supply Chain and FMCG is preferred
• Proficiency in Microsoft Office Excel, Power BI, and SAP is a plus

Company Socials

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Thrive with us at Coca-Cola Europacific Aboitiz Philippines and be part of a company that is dedicated to delivering refreshing moments with its diverse and inclusive workforce. Because at CCEAP, your individuality is celebrated, your voice is heard, and your contributions are valued.

CCEAP is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace where all individuals, regardless of race, color, religion, gender, sexual orientation, gender identity, disability, are treated with respect and have equal opportunities to grow and succeed. We believe that diverse teams lead to stronger ideas and better outcomes, and we are dedicated to ensuring a fair and equitable environment for all our employees.

Together, we can create great moments and make a meaningful impact on the lives of millions. Apply today and let's refresh the world together

Ayala Land Group is looking for a Capacity Planning Manager

Overview: Capacity Planning Manager will support the forecasting of workforce requirements, conduct analysis of staffing trends, and contribute to the development of strategic staffing plans to ensure optimal alignment of talent with organizational needs. Collaborating closely with HR, operations, and business leaders of Ayala Land Group, this will play a key role in driving organizational growth and operational efficiency.

Responsibilities include but not limited to the ff:

• Assist in analyzing current workforce data and forecasting future staffing needs based on business objectives across Ayala Land Group.
• Support the development and implementation of workforce plans to address gaps and optimize resource allocation.
• Collaborate with HR, recruitment, and department managers to align workforce supply with demand.
• Monitor key workforce metrics such as turnover rates, absenteeism, and productivity trends.
• Prepare reports and dashboards to communicate workforce insights to leadership.
• Participate in talent pipeline and succession planning initiatives.
• Support special projects related to workforce optimization and planning.
• Ensure compliance with labor laws and internal policies related to staffing.
• Continuously seek opportunities to improve workforce planning processes and tools.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Industrial Engineering, Data Analytics or a related field.
• At least 10 years of relevant experience in workforce planning, HR analytics, or related roles preferred.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerBI, and experience with HRIS or workforce planning software is a plus.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and influence stakeholders.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Amenable to work in Makati

Company Description

Entain is committed to creating an inclusive environment where everyone is treated fairly. We respect and encourage diversity and strive to ensure that individuals receive equal treatment in all aspects of their employment.

Job Description

Capacity Planning Analyst

As a Capacity Planning Analyst, you will play a crucial role in supporting our operational teams. You will be responsible for forecasting future workload and determining the optimal headcount required to provide exceptional customer support whilst ensuring our processes and costs scale globally with the company's rapid growth

This role is for you if you are passionate about operational efficiency by ensuring that we have the right people with the right skills in the right place at the right time while also having experience managing stakeholders and a strong understanding of operational teams and processes.

Your Mission:

Forecasting & Planning:

• Create and maintain long-term capacity plans(12-18 months rolling), ensuring alignment with defined service-level agreements.
• Develop scenario models to anticipate different demand conditions and recommend optimum resource allocation.

Data Analysis:

• Conduct in-depth analysis of workforce metrics to identify trends and areas for improvement.
• Regular review and detailed report for MAPE accuracies.

Stakeholder Collaboration:

• Prepare regular reports and presentations for management ,engaging support teams with data to improve key operations metrics.
• Communicate capacity requirements and changes effectively across the operational teams, including senior management.
• Coordinate with recruitment teams to ensure that hiring strategies are aligned with capacity plans.

Process Improvement:

• Collaborate with analytics and data science teams to test and validate forecast models.
• Identify and implement process improvements in workforce planning and capacity management.
• Develop and maintain WFM processes to enhance forecasting accuracy and operational efficiency.

Qualifications

About you :

• Minimum 3 years of experience in Workforce Management Planning, Revenue Management, Data Analytics, Business Analytics

• Proven track record in dealing with large volumes of data and creating actionable insights.

• You are familiar with forecasting techniques.

• Should also have background in Scheduling
• You have experience with Workforce Management tools, metrics and processes.

• You have experience with data visualisation tools (Looker, PowerBI, Tableau etc.) and turning complex data into an easy to follow story.

• You are a self-starter who is comfortable working autonomously.

• Knowledge of contact-centre metrics and operating models.

Some extra skills that are great:

• NICE IEX background

Additional Information

• Team player
• Strong communicator
• Motivated and proactive
• Detail-oriented

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

GREEN CROSS INC. IS LOOKING FOR A MRP ASSOCIATE TO BE PART OF OUR GROWING FAMILY.

We would like to be known as "Pamilyang Propesyonal ." At GCI, we are a family. We take care of our employees as we take care of our own family. We maintain good relationships, celebrate small victories together, have fun and enjoy work that it no longer becomes work for us but a dream worth weaving and a future worth working hard for. We value trust which is strongly founded on integrity, our driving value as an organization. We are the "Pamilyang Propesyonal ." We value performance, excellence, and individual and team contributions. We value both the person and the results of the person. We have defined roles and we share a common dream – to grow, to succeed, and to achieve our goals… together At Green Cross, we look for individuals with integrity, talent and commitment. We take pride in working as a "Pamilyang Propesyonal " where the culture is driven and focused, yet balanced and fun. Join us and have the chance to grow trusted brands

Job Purpose

• Responsible for effective and efficient planning, implementation and coordination of production delivery schedule for both in-housed and tolled products wile managing Materials and Finished Goods Inventory.
• To contribute to planning operations through the execution and daily application of production planning concepts and principles that support company direction and key business strategies
• To respond to varied planning-related situations

Job Scope

• Production Delivery Operations
• Inventory Control and Management
• Materials Planning Operations and Monitoring
• Inventory Management
• SAP Transactions
• Data Management

Qualifications

• Must be a Graduate of BS Industrial Engineering or any related courses
• Minimum of 2 years of experience and background in production and materials planning preferably in a large-scale manufacturing set-up
• Must be amenable to work in Alabang, Onsite.
• FRESH GRADUATES ARE WELCOME TO APPLY

Job Type: Fixed term

Application Question(s):

• Are you willing to work full onsite in Alabang?
• Are you open to work overtime? (or weekends, if needed?)

Experience:

• Supply Planning: 1 year (Preferred)

Work Location: In person

Role Title:
Distribution Resource Planning (DRP) Support - Fixed Term Contract for 12 months

Manage per SKU inventory across 31 depots ensuring we have the right SKU mix at any given time to hit 95.5% Dispatch Rate while maintaining lowest possible Cold Storage and Primary Freight Cost. Generates Inventory Analytics reports (DL Analysis, OOS Report, Depot SLOBs monitoring, etc) to help guide the organization on action plans. Maximize

Daily
EXPECTED WORK:

• Update inventory data per SKU per depot and address critical SKUs ASAP
• Laydown and confirm loading schedule (ie. number of containers and depots to be loaded) for the following day
• Create loading mix (SKUs to be loaded and quantity) per truck based on latest inventory and forecast (approx 16-20 loadings/day)
• Create STOs (SAP PO) for the trucks to be loaded the following day
• Download and Analyze OOS per depot per day
• Send daily stop booking advise to CD per depot
• Monitor SKUs for depletion and Non-moving SKUs

Weekly

• Compute number of trucks to be loaded per depot per week
• Optimize Kinaxis in depot replenishment. If Kinaxis does not work, find alternative digital solution (both w/in Ice Cream BG or outside Unilever)

Qualifications

• At least 1 year experience in Supply Chain
• Familiar with SAP functionalities. Digitization enthusiast
• Must have a full understanding of the Inventory Planning and Material Planning
• Able to coordinate with cross functional departments
• Good verbal and written communication skills
• Good Analytical skills
• Comfortable handling large amounts of numeric data
• Service oriented attitude
• Able to adapt to changes quickly
• Amenable for a fixed term contract of 12 months
• Hardworking and willing to work even on Sat or Sun (not regular, case to case basis)

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Functionally focused role with hands on experience configuring or setting up the ERP Financial Modules (GL AP, AR, CM, FA, Exp)

Core Skills:

Configuration of ERP Financial Modules listed above

Configuration of workflow for approvals and error routing

Configuration of Common Lookups, Value Sets, Descriptive Flexfields (DFFs), and Extensible Flexfields (EITs)

Strong knowledge of Month-end, Quarter-end, and Year-end closing activities, ensuring financial accuracy and compliance

Strong knowledge of budgetary control and encumbrance accounting

Strong understanding of delivered reports and ability to address gaps with OTBI reporting

Nice to Have Skills:

Technical aptitude to build queries for deeper analysis

Ability to troubleshoot interface issues as they arise, reviewing error logs and analyzing the OIC setup

WFM Resource Planning Analyst

The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction.

We expect greater of ourselves. What's Your Greater? Come find it at ResultsCX

In this role you will:

• Maintain accurate forecasts, capacity plans, and schedule plans
• Ensure that forecasts, capacity plans, and schedules are generated in a timely and precise fashion
• Offer strategic recommendations to improve productivity while balancing service levels
• Provide consultation to Operations/Account Management on staffing and volumes utilizing staffing models for new or adjusted forecasted assumptions
• Work with Operations to develop processes for shift types, vacations, and other schedule exceptions strategies that maintain the employee needs/Client requirements balance
• Recommend roles and responsibilities with Operations to provide the best opportunity for meeting client and internal measures and expectations
• Coordinate with other departments (i.e. HR, SBU, Operations, etc.) to identify hiring strategies and required tour groups for new programs and attrition replacements
• Manage the implementation of new programs from a Forecast, Capacity Planning, and Scheduling perspective
• Support an environment that encourages co-workers to exceed customers' expectations
• Ensure that all reference materials are up to date
• Facilitate, lead, and participate in daily and weekly meetings among key stakeholders
• Lead weekly and monthly conference calls with AEs and RODs to communicate and recommend staffing changes and scheduling scenarios
• Partner closely with Local Real Time Support resources
• Recommend and support benchmarking using metrics, industry standards and original concepts

We are looking for someone who has:

• 2+ years previous Contact Center WFM experience
• High proficiency with computers, Excellent knowledge and use of word processing, spreadsheets, and database systems
• Experience in with WFM Tools; IEX, eWFM, CMS, Avaya, Geotel, etc.
• Broad knowledge of inbound contact center environment
• Exceptional verbal and written communication skills
• The ability multi-task in a professional & courteous manner
• Superb Listening, probing, negotiation and de-escalation skills needed
• Must have analytical and troubleshooting expertise
• Ability to provided on-call s support, and work a flexible schedule
• Must be able to work various shifts, including holidays in a 24x7 operating environment

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.