880 Workforce Planning jobs in the Philippines

Vestas has started its strategic workforce planning journey in 2024, and the practice is currently in its infancy. The department will support the maturation of our organisational effectiveness practices, including, but not limited to workforce planning.
People & Culture > Executive Business Partnering > P&C Analytics & Insights
Responsibilities

• Initial Setup and Orientation

• Onboard and understand Vestas' strategic workforce planning journey

• Contribute to landing the delivery of in-flight WFP rollout stages
• Define the next phases of project scope, deliverables, and timelines
• Conduct initial meetings with key stakeholders
• Develop and communicate a clear product vision and strategy

• Start analyzing existing workforce data

• Team Building and Data Collection

• Source and recruit team members as required

• Operational delivery of workforce planning processes
• Continue data collection and begin addressing data challenges
• Develop a framework for workforce planning and strategic workforce planning

• Conduct workshops and training

• Product Development and Implementation

• Prioritize and maintain the product backlog

• Design the organizational effectiveness product suite
• Begin operational delivery of the organizational effectiveness product suite

• Collaborate cross-functionally with Finance and IT, including leading in a project format

• Ongoing activities

• Communicate insights and shape conversations with stakeholders

• Ensure alignment between workforce planning and financial planning processes
• Implement data and system improvements

• Enhance the portfolio of products available in P&C Analytics

• Advanced Implementation and Continuous Improvement

• Support behavior change within the P&C business partners and leaders

• Ensure the availability, awareness, and correct usage of the People Analytics/WFP portfolio
• Continuously evaluate and improve workforce planning processes and tools
• Prepare and present project reports to senior management

Qualifications

• Education: Bachelor's degree in an IT-related discipline, Finance / Economics, Human Resources, Business Administration, or a related field. Project Management certification or consulting experience
• Experience: Minimum of 5 years of experience in workforce planning or a related field
• Language: Candidates are fluent in English, both verbal and written

Competencies

• Strategic Thinking

• Ability to align workforce plans with long-term business strategy

• Anticipates future talent needs based on market trends, business growth, and emerging technologies

• Analytical & Data Literacy

• Proficient in designing & interpreting workforce data, forecasting models, and scenario planning

• Uses and educates on how to use data to make decisions around headcount, skills gaps, and workforce optimization

• Stakeholder Management

• Collaborates effectively with HR, Finance, IT and business leaders

• Recommends and communicates workforce strategies to senior leadership

• Business Acumen

• Can quickly develop a deep understanding of the organization's operating model, financial drivers, and industry dynamics

• Connects workforce planning to business performance and outcomes

• Change Management

• Leads through organizational change, such as restructures, mergers, or digital transformation

• Supports leaders and employees through transitions with understanding and clarity

• Systems Thinking

• Understands how workforce planning fits into the broader HR ecosystem (e.g., talent acquisition, learning, succession)

• Designs integrated solutions that consider interdependencies

• Communication & Storytelling

• Translates complex data into compelling narratives for different audiences

• Builds trust and alignment through clear, concise, and impactful communication

What We Offer
We offer you an engaging role with great professional and personal development opportunities in an inspiring, progressive, international work environment at an established manufacturer of wind turbines. We offer attractive company perks like fitness subsidy, health insurance, pension, life insurance, medical allowance, travel allowance, internet allowance, etc. We have a modern, inspiring office overlooking Manila Bay, conveniently located near public transport. We believe in work-life balance and plan annual off-site outings, team building, and sports events. At Vestas, you will experience an innovative environment, enhancing your personal as well as professional growth.

Additional Information
We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the
30th September 2025.
Additional Benefits

• Fitness Subsidy
• Retirement Benefit Plan

Our commitment to a fair hiring
At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

Fair Trade Outsourcing is hiring a Full time Workforce Planning Analyst role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Evening
• Tuesday: Evening
• Wednesday: Evening
• Thursday: Evening
• Friday: Evening

Assist in overseeing the daily performance of the Forecast and Scheduling.
Tracks Team Attendance Timekeeping Record.
Handles the documentation related to company policy deviation on schedule
adherence.
Conducts performance appraisals on Schedule analysts periodically.
Alerts Operations on any potential or real risk to the production team with
regards to achieving service goals.
Responsible for forecasting the long-term and short-term headcount and seat
requirements for budget planning and service level coverage.
Responsible for creating detailed volume forecasts using Workforce Planning,
Forecasting and Scheduling software.
Completes all monthly, weekly and daily forecasts with updated metrics and data.
Monitors daily performance of forecast against actual metrics within the center
and applies changes to future plans.
Provides all forecasts in advance for review by Workforce Manager. Plans for
future staffing needs based on call pattern trend analysis and key developments
that affect staffing levels.
Plans, directs, supervises and evaluates forecasting and scheduling workflow.
Assists in the implementation of a Workforce Management System within the
organization to enable effective management of shifts and work patterns.
Maintains frequent contact with other departments like Training and QA to
address training and coaching requirements of agents, assuring Service Goals are
still met.
Responsible for efficient scheduling 365 days of the year.
Ensures confidentiality, integrity and availability of information critical to
fulfilling the organizations business functions.
Requirements:
Must have a minimum of 1 year BPO experience
Must have a great understanding with usage of Excel or Google Sheets
Excellent verbal and written communication skills
Must be willing to work on a flexible schedule including Weekends and/or
holidays.

The Workforce Planning Specialist is responsible for strategically managing and optimizing workforce resources to ensure smooth operations, maximize employee productivity, and maintain cost efficiency. This role requires close collaboration with department managers, operations teams, and other stakeholders to forecast staffing needs, implement effective schedules, and ensure compliance with company policies and labor regulations.

• Develop and implement staffing plans and schedules aligned with operational requirements.
• Collaborate with department managers to assess workforce gaps and forecast future staffing needs based on business demands.
• Utilize workforce analytics to provide insights and recommendations for better resource allocation.

• Create and maintain accurate employee schedules ensuring optimal coverage during peak and off-peak periods.
• Adjust schedules as needed to address absences, vacations, sudden changes in demand, or other operational disruptions.
• Monitor and ensure adherence to work schedules and productivity targets.

• Act as the primary point of contact for all workforce-related inquiries and concerns.
• Liaise effectively with Operations, IT, HR, and other departments to ensure smooth workforce management processes.
• Facilitate clear communication between managers and staff, ensuring expectations are well-defined and concerns are addressed promptly.

• Ensure compliance with labor laws, internal policies, and industry regulations regarding working hours, overtime, and employee welfare.
• Maintain accurate and up-to-date workforce and shift records.
• Prepare and submit workforce-related reports and analytics to management and relevant stakeholders.

• Identify opportunities to streamline workforce management processes, improving scheduling efficiency and operational productivity.
• Support the implementation of new tools, systems, and best practices for better scheduling, attendance tracking, and reporting.

• Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent work experience).
• Proficiency in workforce management software and tools (e.g., Kronos, SAP, Workday, etc.).
• Strong organizational, time management, and multitasking skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills to work closely with employees, managers, and stakeholders.
• Ability to adapt to shifting business needs and manage multiple priorities in a fast-paced environment.

• Experience in workforce planning within F&B, BPO, retail, or healthcare industries.
• Solid understanding of Philippine labor laws and workforce compliance standards.
• Familiarity with data analytics and forecasting techniques for workforce optimization.

Summary

The Workforce Planning Coordinator is responsible for maintaining roster databases and maximizing the utilization of resources by optimally allocating the key operational resources (including manpower and equipment). This role is part of a strategic team responsible for roster structure and planning processes.

Duties and Responsibilities

• Accountable for ensuring that the allocation of resources is undertaken independently, without prejudice, and in-line with the planned business needs, the dynamic real-time operational demands, and the unscheduled customer requirements; whilst achieving the targeted levels of the current Service Level Agreements
• Integrate rosters across multiple systems
• Actively review roster plans and make recommendations on improved optimisation thru data driven analysis
• Manage the issued rosters and ensure optimal staff coverage
• Pre-plan deployment and decide on overtime necessary to meet service standards as required
• Update and maintain roster databases
• Provide weekly & monthly analysis reporting on roster structure and planning process
• Maintain regular co-ordination and communication, to ensure that the decision support systems deliver functional results and are configured in-line with the operational needs. Keep up-do-date with all the existing and new system functionalities for the systems relevant to the allocation function
• Work as part of a team of Workforce Planning ensuring smooth handover to and from and covering for other departments or areas as required
• Ensure compliance with all workplace safety, security, and health policies and procedures
• Perform any other duties as assigned by the reporting manager or department head

Requirements

• 12 years schooling or equivalent
• 4-5 years of experience (of which at least 2 years in a Supervisory Role) in a Ground handling/Airline industry or resource allocation experience in another industry.
• Must have excellent analytical skills and planning skills for Rostering, Over Time Planning and Leave administration
• Previous experience of and proficiency in using existing decision support systems in use for Resources Allocation is desirable distinct advantage
• Must possess advanced computer skills with an awareness of specialist applications, packages, programme languages, and high proficiency of MS-Office

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Benefits:

• Health insurance
• Life insurance
• On-site parking
• Transportation service provided

Work Location: In person

About the role

This is an exciting opportunity to join us as a Workforce Planning Manager (WFH). In this critical role, you will be responsible for overseeing the workforce planning and scheduling for our contact centre operations in Metro Manila. With a focus on maximising efficiency and productivity, you will play a key part in ensuring we have the right people, skills and resources in place to deliver exceptional customer experiences.

What you'll be doing

1. Develop and implement comprehensive workforce planning strategies to meet service level objectives
2. Forecast staffing needs based on call volume, customer demand and other business requirements
3. Create and manage optimised workforce schedules to ensure appropriate coverage and utilisation
4. Monitor and analyse workforce performance metrics to identify opportunities for improvement
5. Collaborate with team leaders and operations managers to ensure seamless shift planning and employee engagement
6. Use data-driven insights to make informed decisions and drive continuous process enhancements
7. Mentor and coach junior members of the workforce planning team

What we're looking for

1. Substantial experience in workforce planning, ideally within a large-scale contact centre or customer service environment
2. Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven recommendations
3. Excellent forecasting and scheduling expertise, with a keen eye for detail and process optimisation
4. Outstanding communication and stakeholder management skills, with the ability to collaborate effectively across teams
5. Proven track record of driving continuous improvement and employee engagement initiatives
6. Proficiency in using workforce management and data analysis tools
7. Bachelor's degree or equivalent in Operations Management, Industrial Engineering or a related field

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Case Investigations & Enforcement (CIE) team consolidates rules development and compliance and all ecosystem compliance programs across Payment Ecosystem Risk and Controls (PERC) to ensure a consistent enforcement process across Visa's rules, fraud, and integrity disciplines.

This individual contributor role supports the global CIE leadership team in shaping the future of CIE through strategic workforce planning and performance analytics. The Consultant will collaborate closely with cross-functional teams and senior leaders to deliver insights that drive operational excellence and informed decision-making.  The role will lead operations resource planning & workforce daily work distribution, load leveling of volume, and develop and manage leading Indicators & insights on emerging trends.

Core responsibilities include:

• Operations Enablement: Resource planning, daily distribution and load leveling of case volume.
• Strategic Support: Partner with the global CIE leadership team to align workforce planning initiatives with organizational goals and future-state vision.
• Analytical Insights: Derive actionable insights into team performance, workforce distribution, and inventory allocation using internal datasets and tools.
• Reporting & Visualization: Design and deliver compelling presentations and visualizations that translate complex data into clear business narratives.
• Data Management: Formulate and source data from internal platforms to support workforce planning and performance tracking.
• Performance Monitoring: Develop and execute regular reporting cadences to monitor key performance indicators and workforce metrics.
• Problem Solving: Tackle complex challenges with a broad perspective, identifying innovative solutions that enhance workforce efficiency and effectiveness.
• Stakeholder Engagement: Collaborate across CIE teams to ensure alignment, transparency, and continuous improvement in workforce planning processes

Qualifications

• 8 years experience in workforce planning, business analytics, or strategic operations.
• Strong proficiency in data visualization tools (e.g., Power BI, Tableau) and analytical platforms.
• Ability to synthesize large datasets into meaningful insights and actionable recommendations for business stakeholders.
• Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment.
• Excellent communication and presentation skills at all levels, for non-technical audiences and senior leaders alike.
• Highly analytical and critical thinker with experience developing business cases for complex issues.
• Strong interpersonal skills for coordinating projects, delegating tasks, and influencing stakeholders.
• Ability to work independently under limited supervision and adapt to shifting priorities in a matrixed environment.
• Experience gathering business requirements and translating them into successful deliverables.
• Skilled in setting priorities, managing expectations, and working both independently and within teams.
• Resilient and action-oriented, capable of responding effectively to urgent requests with limited information.
• Proficient in MS Word, Excel, PowerPoint, Outlook, and Jira; advanced experience with Power BI, SharePoint, Wiki, and project/change management tools

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Ayala Land Group is looking for a Workforce Planning Manager

Overview: Workforce Planning Manager will support the forecasting of workforce requirements, conduct analysis of staffing trends, and contribute to the development of strategic staffing plans to ensure optimal alignment of talent with organizational needs. Collaborating closely with HR, operations, and business leaders of Ayala Land Group, this will play a key role in driving organizational growth and operational efficiency.

Responsibilities include but not limited to the ff:

• Assist in analyzing current workforce data and forecasting future staffing needs based on business objectives across Ayala Land Group.
• Support the development and implementation of workforce plans to address gaps and optimize resource allocation.
• Collaborate with HR, recruitment, and department managers to align workforce supply with demand.
• Monitor key workforce metrics such as turnover rates, absenteeism, and productivity trends.
• Prepare reports and dashboards to communicate workforce insights to leadership.
• Participate in talent pipeline and succession planning initiatives.
• Support special projects related to workforce optimization and planning.
• Ensure compliance with labor laws and internal policies related to staffing.
• Continuously seek opportunities to improve workforce planning processes and tools.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Industrial Engineering, Data Analytics or a related field.
• At least 10 years of relevant experience in workforce planning, HR analytics, or related roles preferred.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerBI, and experience with HRIS or workforce planning software is a plus.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and influence stakeholders.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Amenable to work in Makati

Job Title:
Workforce Planning Coordinator (Remote)

Overview:

JL Closets, a fast-growing custom closet company based in Boca Raton, FL, is seeking a
Workforce Planning Coordinator
to manage installer assignments and keep our installation schedule running smoothly. This role is vital in ensuring that projects are staffed appropriately, clients are updated promptly, and installations are completed on time with the highest level of service.

Key Responsibilities:

• Develop and manage the daily and weekly installation schedule, assigning installers based on availability, skills, and project requirements.
• Coordinate with sales, inventory, and installation teams to align timelines and ensure materials are ready before installation.
• Confirm appointments with clients and provide updates or changes as needed.
• Resolve scheduling conflicts quickly to avoid project delays.
• Track project deadlines and monitor installer utilization to maximize efficiency.
• Communicate clearly and professionally with clients if delays or issues arise.
• Maintain accurate records of installer assignments, schedule changes, and project status.
• Suggest process improvements to increase scheduling efficiency and workforce productivity.

Qualifications:

• 2+ years of experience in scheduling, workforce planning, or operations coordination, preferably in construction, home improvement, or related industries.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency with scheduling or project management tools (e.g., Asana, Google Sheets, or similar).
• Ability to handle multiple priorities in a fast-paced environment.
• Customer service experience is a plus.

Nice to Have:
Spanish Speaker

Details:

• Type:
  Full-time, Remote
• Compensation:
  Based on experience
• Location:
  Remote (must work Eastern Time hours)

About JL Closets:

For more than 30 years, JL Closets has specialized in premium, personalized closet and storage solutions. We pride ourselves on quality craftsmanship, customer service, and delivering a seamless experience from design through installation. Join our team and help us continue to bring order and elegance into our clients' homes.

Innodata is hiring a Full time Workforce Planning Manager role in Mandaue City, Central Visayas. Apply now to be part of our team.

Job summary:

• Flexible hours available

Key Responsibilities

• Team Leadership: Lead and mentor Real-Time Analysts, Supply Planning, and Workforce Experts; set performance goals, conduct evaluations, and support career development.
• Workforce Planning: Oversee forecasting, scheduling, and resource allocation; ensure staffing efficiency while meeting service-level agreements.
• Performance Management: Track KPIs, generate actionable reports, conduct root-cause analysis, and present insights to stakeholders.
• Process Optimization: Drive continuous improvements, implement WFM best practices, and adopt new tools and technologies.
• Stakeholder Management: Serve as the primary point of contact for WFM matters, ensuring clear communication and timely resolution of issues.
• Project Management: Lead WFM-related projects, system implementations, and process changes while ensuring alignment with organizational objectives.

Qualifications

• Education: Bachelor's degree in Business Administration, Operations Management, or related field (preferred). Project Management certification is an advantage.
• Experience: Minimum 5 years in workforce management, with at least 2 years in a leadership/managerial role.

DEIB STATEMENT

At Innodata, Diversity, Equity, Inclusion, and Belonging (DEIB) are at the heart of who we are. With over 35 years of expertise, Innodata fosters an inclusive workplace that celebrates the rich diversity of backgrounds, experiences, and perspectives our employees bring. This diversity fuels our innovation in AI and data engineering, supporting our mission as a global leader in the industry.

We encourage individuals from all walks of life to apply, particularly those who may feel they don't meet every qualification or hesitate due to their identity. Our inclusive programs, such as comprehensive learning initiatives, Employee Resource Groups (ERGs), and flexible work arrangements, create a sense of belonging for every team member, whether they work remotely or on-site.

By embedding these values in everything we do, Innodata is committed to delivering innovation while building a workplace where everyone feels empowered to succeed and valued.

Job Type: Full-time

Work Location: Remote