10 Volunteer Support jobs in the Philippines

Job Requirements:

• Experience in sales and/or marketing
• Proven ability to manage multiple priorities/projects
• Proficient in graphic design tools like Canva, an advantage
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Responsibilities:

Booking Management

• Facilitate end-to-end booking cycle from taking bookings from clients/students, understanding what each booking is meant to achieve and if the booking actually achieved the objective; matching the best tutor for the booking
• Answer client/student enquiries about bookings or specific products, advise client/student on suitable tutors whose characteristics better meet the products' goal and client/student needs
• Audit invoice and other tutor payment records for assigned case group ; maintain and audit invoice records of students

Sales & Marketing

• Write content for product's marketing materials, and do basic design work (brochure, poster, etc)
• Support marketing efforts to promote products and services with the goal of growing monthly sales
• Create and execute social media marketing strategies, including but not limited to content planning, posting, and engagement on platforms such as Facebook, YouTube, Instagram, and TikTok

Other tasks relevant to bookings and sales marketing may be assigned as needed

Terms & Conditions

Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO

Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B

Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

Contract length & type: one (1) year renewable overseas contract, independent contractor

About VIPTutors

VIPTutors was launched in 2019 out of City Launch Lab in London with the mission to empower the education industry by providing education firms with an online platform for on-demand tutor sourcing and collaboration tools. Education organisations can use VIPTutors to launch new courses, save costs and improve student satisfaction with best-in-class tutors.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Work Location: Remote

Job Requirements:

• Proficiency in remote work tools similar with Cliq, Google Suite, chatGPT, Outlook, Bluemail, Canva etc
• Relevant experience in social media/digital marketing
• Proven ability to manage multiple priorities/projects
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Terms & Conditions

• Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO
• Payment: starting offer up to 28k ; payment increase to 30k on third month
• Work Hours: Rotating schedule based on business demands 9AM-10PM, weekday off
• Contract length & type: one (1) year renewable overseas contract, independent contractor

Job Types: Full-time, Fresh graduate

Pay: Php28, Php30,000.00 per month

Benefits:

• Pay raise
• Work from home

Application Question(s):

• When can you start a new job?

Experience:

• Social Media Marketing: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Work Location: Remote

• Work for an iconic brand in a truly global environment
• Inventors of Brand Power - the most powerful, iconic TV ad platform driving brand sales
• Creators of Home Tester Club - the world's largest digital community of shoppers delivering social proof content
• 3 days remote per week

The Role

We're on the hunt for a talented and enthusiastic individual to support the rapid growth of our online Home Tester Club community around the world.

Home Tester Club is a technology platform that allows consumers to rate, review and try products from leading FMCG companies and then amplifies that consumer feedback in a variety of ways. It is a truly global platform in the ratings and review space with nearly 5.5 million members globally.

The Community Support Assistant is a junior, entry-level position focused on managing member inquiries, moderating user-generated content, and helping identify fraudulent activity within the community. You will be part of a small global team (2–3 people) supporting millions of members globally, working alongside our Home Tester Club teams in multiple regions.

No previous work experience is required—we're looking for someone who is organized, proactive, and has strong attention to detail. Full training will be provided.

The Brand Power Company

The Brand Power Company (a WPP company) is the world's leading provider of endorsement advertising platforms across television, digital and social. We're big fans of authenticity. Not just in the solutions we provide clients globally, but in the people we welcome to our team. Genuine team players up for collaborating, creating and celebrating awesome results for our business.

We know passion beats pretense and that it's the down-to-earth who best step up to any challenge. We champion diversity. We collaborate across thirteen offices worldwide. We're expanding into new markets. We champion flexibility.

With more than 100,000 staff based in 110 different countries, WPP is the world's largest creative transformation company and is home to some of the biggest communications, advertising and media agencies, including Ogilvy, GroupM, Grey and Wavemaker. A career with The Brand Power Company opens up endless opportunities to learn and grow within a powerful network of WPP brands.

Key Responsibilities

• Support Ticket Management
• Respond to all general member inquiries via our support system and market-specific inboxes.
• Troubleshoot and resolve issues such as login problems, profile glitches, or platform questions.
• Monitor inquiry trends and escalate recurring campaign-related issues to the appropriate internal team.
• Fraud Monitoring & Member Status Management
• Identify and review potentially fraudulent member activity across all markets.
• Assess risk levels and take appropriate action in line with internal guidelines (e.g. issuing warnings or restricting access).
• Conduct periodic follow-ups to confirm whether previously flagged members should remain restricted or be reinstated, or permanently suspended.
• User-Generated Content (UGC) Moderation
• Manually review and approve photo and video content submitted by members.
• Apply quality ranking criteria to ensure only appropriate and useful content is published.

What you can do is more important to us than what you have done previously.

We value an open mind, a desire to succeed, and good old-fashioned hard work over a laundry list of skills. If you think you have what it takes but don't tick every box, then we absolutely encourage you to give us a shot. We'd love to meet and get to know the real you, as well as see what else is in your toolbox.

Our Qualifications and Experience Wishlist

• Fluent in English (written & verbal); open to using AI tools for translation when reviewing content from non-English markets
• Highly organized with the ability to manage multiple inboxes and workflows
• Detail-oriented and can notice inconsistencies and red flags quickly
• Comfortable with repetitive tasks at times
• Proactive communicator who is not afraid to ask questions
• Excellent written and verbal communication skills are essential
• Initiative, drive, common sense, creative flair, and flexibility essential
• Must have the legal right to work in the country this role is based in

And the nice to haves:

• Multilingual is an asset (please indicate if you fluently speak any languages besides English)
• Experience with customer support tools or moderation platforms
• Familiarity with online communities or social media platforms
• Interest in consumer products, e-commerce, or digital platforms

Features our Benefits SELL

• Hybrid work model from home/office (e.g. 2 days at the office, 3 days from home)
• Entry-level friendly - full training provided
• Base salary of 23, ,000 PHP/month
• Leave entitlements
• 6 month contract with an global opportunities
• Be part of a global community that helps share real-world decisions

We're big fans of authentic

Diversity and inclusion is fundamental to who we are, and what has always made us tick. We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity and/or expression, lifestyle, age, educational background, national origin, religion or physical ability. We believe treating everyone with authenticity and respect simply gives us the best chance of delivering success.

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About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at

Are you passionate about Cybersecurity and interested in the future of online Support and self-service through platformsliketheSophos Community,Reddit, and YouTube?

Sophos is looking for passionate and highly motivated candidates for the Community Support Engineer role.

As a Community Support Engineer, you will have the opportunity to proactively support our customers by engaging usersonline and producing valuable self-service support content.

An expertin the Sophos'voice',you are a Support brand ambassador for Sophos, conveying the company's values and personality through our online communications,including timely responses to posts and comments.

Main Duties

•    Act as a Sophos Ambassador to build and develop the Sophos Community and provide an excellent online customer support experience
•    Deflect support cases by proactively resolving customer queries that arrive on the online platforms such as the Sophos Community, Reddit, and Twitter
•    Monitor and expedite the escalation of user issues that are reported online
•    Amplify urgent Sophos Support product advisories and latest version releases through social media
•    Act as a technical contact for Sophos Techvids to help produce informative and engaging how-to & trouble shooting guides and videos
•    Actively review,moderate,and verify community content to ensure technical accuracy and quality
•    Collect, assess, and relay valuable user feedback and suggestions to Sophos stakeholders to drive product & documentation improvement
•    Effectively cross-collaborate with various internal Sophos teams to resolve complex issuesSkills & Experience

• Effective verbal and written communicator
• Exceptional interpersonal skills
•    Organized self-starterthatis accountable and responsible for their work
•    Strong technical knowledge and understanding of IT security concepts,including antivirus, networking and encryption technologies
•    Excellent verbal and written communication skills that inspire confidence when helping customers troubleshoot their issues
•    Advanced computer skills including but not limited to:ActiveDirectory, SQL, Networking,Microsoft Exchange, VMWare,Linux/Unix, Mac,Microsoft Windows,WindowsServer Administration,including Domain Controllers,ActiveDirectory, IIS and SQL
•    Thorough knowledge and understanding of the following concepts: Security, Cloud, Dataprotection, Encryption, Malware, Spyware, Cyber Security,Firewalls, Antivirus and Disaster Recovery
•    Experience with installation, configuration and trouble shooting of Windows Desktop and Server operating systems
•    Experience with the remediation of malware/viruses/Trojans
•    Experienceof installation and configuration of MacOS, UNIX or Netware
•    Experience with Virtualization (MS SystemCenter Virtual MachineMangerand/or VMWARE)
•    Knowledge and understanding of the online Sophos Community platformand experience with the various social media platforms (Reddit&Twitter)

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Job Requirements:

• Minimum 1 year experience in sales and/or marketing
• Proven ability to manage multiple priorities/projects
• Experience in social media marketing
• Proficient in graphic design tools like Canva, an advantage
• Strong English communication skills verbal and written
• Strong commitment to company values and operating principles
• Graduate of any 4-year course preferably Communications/Business related
• With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
• Based in the Philippines

Terms & Conditions

Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO

Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B

Role Levels: Level 1 Associate for B2B clients ; Level 2 Senior Staff for B2B ; Level 3 Case Manager for ASL ; Level 4 Senior Case Manager for ASL ; Level 5 Product Manager ; Level 6 Team Leader

Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands

Contract length & type: one (1) year renewable overseas contract, independent contractor

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Work Location: Remote

Start Up Digital is hiring a Casual/Temporary Community Support Worker role in Sorsogon City, Bicol. Apply now to be part of our team.

Job summary:

• Flexible hours available

Job Summary: The Community Support Officer will act as the main point of contact between Kagaanan Helping Hands Inc. and its members. This role involves a combination of fieldwork and office tasks, ensuring smooth communication, accurate collection and remittance of funds, coordination of member needs, and proper documentation of office records. Key Responsibilities:

• Represent the organization in transactions and communications with the

community, partner institutions, and service providers.

• Deliver flowers and grocery assistance to the member's family on the first

day of the wake.

• Provide and distribute water to the member's family and relatives during the

interment.

• Assist in processing documents, permits, or other requirements needed by the

organization.

• Build and maintain good relationships with members and stakeholders.
• Collect contributions, dues, or payments from members as scheduled.
• Issue official receipts and maintain accurate collection records.
• Safely remit collected funds to the office/treasurer following company

policy.

• Act as the first point of contact for members in need of assistance (e.g.,

funeral services, benefits).

• Coordinate with families and service providers to ensure timely delivery of

support.

• Assist in organizing community programs and member activities.
• Maintain and update member records, collection reports, and office files.
• Answer calls, messages, and inquiries from members.
• Prepare reports for management on collections, services, and member support.
• Perform basic administrative tasks such as filing, encoding, and scheduling.

Qualifications:

• At least a high school graduate (college level or graduate preferred).
• Experience in collections, coordination, or clerical work is an advantage.
• Must be trustworthy, honest, and organized.
• Good communication and interpersonal skills.
• Willing to do both fieldwork and office tasks.
• Can work with minimal supervision.

Questions for Applicants: 1. Do you have experience in collections or any work related to coordination or clerical tasks? 2. Are you willing to work both in the office and in the field (fieldwork)?

1. How do you maintain organization and trustworthiness in handling responsibilities assigned to you? 4. What is your approach in interacting with members and how do you assist members in need? 5. Are you comfortable working with minimal supervision and occasionally reporting on your tasks?

If you're interested, apply now and become part of Kagaanan Helping Hands Inc.

About the Role

We're seeking a highly reliable, detail-oriented Community & Support Coordinator to support our thriving developer community. The ideal candidate excels at following instructions precisely, communicates proactively, and consistently delivers high-quality work.

What You'll Do

Communication & Support (45%)

• Manage community communications across Slack, LinkedIn, WhatsApp, and email with appropriate responsiveness during working hours
• Leverage AI tools to polish and verify work
• Handle time-sensitive requests with appropriate urgency

Community Events & Content (45%)

• Coordinate and independently host community events (AMAs, happy hours, community sessions)
• Build and maintain relationships with community speakers and contributors
• Create content from community activities (LinkedIn posts, recordings, highlights)
• Manage full event lifecycle from outreach to execution to post-event content
• Proactively build pipeline of potential speakers and event opportunities

Operations & Administration (10%)

• Maintain community documentation and processes
• Flag blockers and obstacles immediately for collaborative problem-solving
• Support special projects with full lifecycle ownership

What We're Looking For

Essential Skills

• You naturally catch errors and follow instructions precisely the first time
• You flag issues early, respond promptly, and keep stakeholders informed without being asked
• You're consistently available during your committed working hours and responsive when needed
• You take projects from start to finish, focusing on successful outcomes rather than just completing tasks
• You write clearly, professionally, and adapt your tone to different audiences
• You juggle multiple priorities effectively and pivot quickly when circumstances change
• You maintain your own systems for tracking work, documenting processes, and managing deadlines
• You learn new tools quickly and aren't intimidated by technical environments
• You're comfortable hosting virtual events and building rapport with community members

Nice to Have

• Experience working with technical communities or developer ecosystems
• Background in community management, operations, or customer support
• Track record of organizing and executing virtual or in-person events

Location & Hours

• Remote position
• Minimum 4 hours daily overlap with CET required
• Flexible schedule within these hours

How to Apply

1. Apply through our Ashby application form
2. Selected candidates will be invited for an asynchronous HireFlix interview
3. Top candidates will interview with our Director of Community
4. Final candidates will have a last interview with our Head of Talent
5. Offer stage

Position to start as soon as possible. We're reviewing applications on a rolling basis.

About the Role:

We are looking for a highly organized and detail-oriented Accounting & Administrative Support Specialist to provide essential support to the financial and operational functions of community association management. You'll play a key role in ensuring accurate invoice processing, maintaining data integrity, and supporting executive communications.

The ideal candidate will be comfortable working with platforms such as Vantaca, Strongroom, and Sharefile, and thrive in a fast-paced, team-oriented environment serving homeowner and condo associations.

This is a full-time, fully remote position offering long-term stability, a collaborative work culture, and statutory PH benefits.

Key Responsibilities:

• Download and organize accounts payable invoices for assigned associations to ensure timely vendor payments
• Assist managers and accounting teams with budget preparation, including data gathering and document formatting
• Prepare and format association data for system conversions and onboarding new communities
• Maintain accuracy of financial data in Vantaca, supporting monthly closes and client billing
• Retrieve and archive CPA-prepared reports and audits from Sharefile
• Provide administrative support to the executive leadership team (communications, meetings, projects, documentation)
• File annual reports and legal documents with the Secretary of State to maintain corporate standing
• Manage unassigned invoices in Strongroom and route them to the correct department
• Review and assign unassigned action items in Vantaca and ensure timely resolution
• Assist with maintenance work order processing for unmanaged associations

Qualifications:

• At least 2 years of experience in accounting or administrative support, preferably in community association or property management
• Familiarity with Vantaca, Strongroom, and Sharefile a strong plus
• Excellent attention to detail with the ability to manage multiple priorities across communities
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (especially Excel and Outlook)
• Ability to work independently while collaborating with cross-functional teams

Preferred Experience:

• Experience working with HOAs, COAs, or other community associations
• Knowledge of financial reporting and budgeting processes
• Understanding of vendor management workflows and association governance documentation

Work Schedule:

• Full-time, 40 hours per week
• Must be able to work US business hours (night shift PH time)
• 100% Remote

Perks and Benefits:

• Competitive salary and benefits package
• HMO coverage
• 13th month pay
• Vacation and sick leave credits
• Statutory benefits under PH labor laws
• Night differential pay

If you're ready to take on a critical support role in community association management and grow with a supportive, remote team, we'd love to hear from you

Job Type: Full-time

Pay: From Php45,000.00 per month

Benefits:

• Health insurance
• Work from home

Work Location: Remote

Job Type

Full-time

Description
The Program Coordinator for Volunteer Affairs (PCVA) is an integral part and contributor for the goals Cebu Comprehensive Cleft Care Center of Excellence in delivering holistic care and creating training and education opportunities for Operation Smile volunteers in the country, the Asia region, and to the global Operation Smile community.

The PCVA manages OSP's volunteer-based activities, including supporting the medical and non-medical volunteer credentialing process and the medical program participation process of Philippine volunteers. The coordinator will also help craft our strategy related to activities and drive local and international deployment to the Cebu COE. The Volunteer Coordinator will be responsible for inquiries from current and potential volunteers in the Philippines and work collaboratively with their global counterparts to further develop the volunteer engagement and experience.

Key Responsibilities

• Volunteer Recruitment and Engagement

• Strategize and implement new volunteer recruitment initiatives

• Work with OSP HQ and the Cebu COE team on creating and implementing strategies and activities that aim to recruit new medical and non-medical volunteers for the Cebu COE.

• Implement year-round volunteer engagement activities for the Cebu COE

• Work with OSP HQ and the Cebu COE in establishing activities that aim to create a harmonious and holistic volunteer experience when at the COE.

• Pre-Placement Coordination

• Needs Assessment & Stakeholder Engagement:

• Collaborate with COE medical staff to identify volunteer requirements and competencies.

• Liaise with OSI's Global Volunteer Management (GVM) team along with OSP Volunteer Management to confirm placement opportunities and TML application.

• Onboarding & Orientation:

• Design and deliver virtual onboarding sessions that cover program goals, policies, and cultural context.

• Prepare and dispatch a comprehensive welcome pack (digital) including itineraries, local guides, and contact information.

• Logistics & Accommodation:

• Coordinate airport pick-ups/drop-offs and daily transfers; schedule vehicles and secure trip tickets.

• Manage volunteer logistics and accommodations, as well as all required documentation; ensure all paperwork is submitted at least one day before volunteer arrival.

• Intra-Placement Support

• Resource & Meal Coordination:

• Raise material requests for daily meals and transport (trip tickets) following the center guidelines.

• Center Integration:

• Conduct guided tours of the COE facilities; introduce volunteers to multidisciplinary teams.

• Set and distribute daily volunteer schedules, ensuring alignment with clinical and educational activities.

• Volunteer Engagement:

• Serve as the primary point of contact for on-site needs, troubleshooting issues promptly to maintain high volunteer satisfaction.

• Collect informal feedback to inform the continuous improvement of volunteer processes.

• Budget Forecasting & Monitoring

• Budget Development:

• Prepare detailed budget forecasts for each volunteer cohort, covering accommodation, transportation, meals, and materials.

• Expense Tracking & Reconciliation:

• Monitor actual expenditures against forecasts; liaise with Finance for invoice verification and trip-ticket reconciliation.

• Financial Reporting:

• Produce weekly/monthly budget performance reports, highlighting variances and recommending corrective actions.

• Cost Optimization:

• Identify opportunities for cost savings (e.g., supplier negotiations, route optimization) and propose budget adjustments to maximize program impact.

Requirements

• Bachelor's Degree in a relevant field.
• 2+ years of experience working with volunteers, employees, or customer service in a professional environment is preferred.
• General knowledge of volunteerism, volunteer management, and training is desirable.
• Experience managing both staff and volunteers, preferably in an international setting.
• Proficient computer skills including Word, Excel, Visio, PowerPoint, and Outlook.
• Experience in managing a volunteer database is preferred.

Characteristics/Skills Required

• Strong planning and organizational skills - able to coordinate efforts of multiple individuals/departments while ensuring details are addressed.
• Flexible, able to take direction, and prioritize activities.
• Must be highly motivated, a self-starter, and able to function independently in a multi-task environment.
• Strong volunteer relationship management and stewardship skills
• Have a strong work ethic, goal-oriented, able to meet deadlines, and close-in requests.
• Able to work in a fast-paced environment with a high level of accuracy and with the utmost confidentiality.
• Second language, global health, or international volunteering, and any medical knowledge is desirable.
• Exceptional oral, written, and interpersonal communication skills.
• Must have multicultural understanding and sensitivity, and be able to communicate effectively in an international environment.
• Ability to use independent judgment to manage and impart confidential information.
• Must have excellent organization and time management skills and be able to prioritize requests efficiently and effectively in a fast-paced environment.
• Critical thinking skills and a creative problem solver with the ability to multitask and balance competing priorities.
• Must be able to work as part of a team as well as independently.