10,912 Voice Support jobs in the Philippines

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account specific roles and responsibilities:

• Consistently follow up with doctors' offices to obtain signed orders for all patients using Medicaid and Medicare.

• Maintain professional and persistent communication with healthcare providers to ensure timely return of completed forms.

• Document communication logs, track pending orders, and manage updates in internal spreadsheets.

• Collaborate with internal teams to ensure order completion aligns with service timelines and compliance requirements.

• Must have at least 6 months of BPO experience in a Voice account
• US Healthcare Insurance experience is an advantage.
• Excellent verbal and written English skills
• Organized and keen to details
• Willing to work in Buendia, Makati or Shaw Blvd, Mandaluyong
• Amenable working night shifts

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account specific roles and responsibilities:

• Consistently follow up with doctors' offices to obtain signed orders for all patients using Medicaid and Medicare.

• Maintain professional and persistent communication with healthcare providers to ensure timely return of completed forms.

• Document communication logs, track pending orders, and manage updates in internal spreadsheets.

• Collaborate with internal teams to ensure order completion aligns with service timelines and compliance requirements.

• Must have at least 6 months of BPO experience in a Voice account
• US Healthcare Insurance experience is an advantage.
• Excellent verbal and written English skills
• Organized and keen to details
• Willing to work in Buendia, Makati or Shaw Blvd, Mandaluyong
• Amenable working night shifts

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Roles and Responsibilities:

• Schedule home visit appointments accurately and efficiently
• Handle inbound and outbound calls with patients, providers, and care teams
• Address patient inquiries and resolve issues with professionalism and empathy
• Update patient records and scheduling systems in real-time
• Coordinate with multiple internal teams to ensure accurate appointment logistics
• Maintain confidentiality and adhere to HIPAA compliance standards
• Utilize multiple systems and tools for scheduling and communication
• Ensure all interactions reflect high-quality service standards

• At least 6 months BPO experience handling a Voice Account

• Healthcare experience is a PLUS, not required

• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Proficiency in using MS Tools
• Excellent verbal and written English skills
• Willing to work onsite in Shaw Blvd, Mandaluyong
• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

Now Hiring: Customer Service Representatives (Voice – Audio Video Account)

Site: Bridgetowne, Pasig

Start Date: October 13

We are hiring Customer Service Representatives for a Voice Support-Audio Video Account. This role is ideal for candidates with prior voice experience who are ready to deliver excellent customer service in a fast-paced environment.

Qualifications:

• At least 6 months BPO experience in an international voice account
• Good to excellent spoken English communication skills
• Willing to work onsite in Bridgetowne, Pasig
• Amenable to shifting schedules

Compensation:

• Salary range: ₱21,000 to ₱26,000, depending on qualifications and assessment

How to Apply:

Send your resume to or contact via Viber at

Job Type: Full-time

Pay: Php21, Php26,000.00 per month

Benefits:

• Paid training

Experience:

• BPO: 1 year (Required)

Language:

• English (Required)

Work Location: On the road

Job Highlights

• Up to PHP 70,000 Salary - Incentives Included Blended Support (Voice/Non-Voice Account)
• Open to Senior High School, College Undergraduates and College Graduates
• HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities

Go further with Foundever

JOIN OUR JULY TO SEPTEMBER CLASSES AND GET A CHANCE TO WIN STAYCATION FOR TWO VIA EGC *T&C Applies

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

There are 2 ways to join us

You can join in virtually Just click apply now, complete our application form, and enter our virtual hub using the details below, or walk in to our Onsite Recruitment Hub located at 6/F ATC BPO1 Corporate Center Bldg. Madrigal Avenue, Ayala Alabang, Muntinlupa City, from 9AM to 7PM

Kindly declare JOBSTREET as your source during your application process to be eligible for our promo.

VIRTUAL HUB DETAILS:

Zoom Link:

Zoom ID:

Passcode: foundever

Source of Application: JOBSTREET

Virtual Recruitment Hours: 9AM to 7PM (Open from Monday to Friday)

What are we looking for?

· Open to K-12 / High School Graduate or College Undergraduates

· No experience required if SHS/completed 2 years in College/College Graduate

· Preferably with technical experience.

· Basic knowledge of computer usage and internet navigation.

· Willing to work in Alabang Town Center, Ayala Alabang, Muntinlupa City

· TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing

What should you expect from us?

- Paid training from day one

• Tons of growth opportunities (93% of our non-agent positions are filled internally)

• A leadership team that hears your voice; we know that when we work together we can accomplish so much more

• Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

• Free call center training

Terms and conditions apply

Job Highlights

• Blended Support (Voice/Non-Voice Account)
• HMO and Life Insurance on your Day 1, Work-Life Balance & Career Growth Opportunities
• Performance Incentives and Amazing Account Benefits

Go further with Foundever

YOUR NEW IPHONE AIR AWAITS GET HIRED UNDER JOB PORTALS – JOBSTREET TO GET A CHANCE TO WIN THE NEWEST IPHONE AIR *T&C Applies

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

There are 2 ways to join us

You can join in virtually Just click apply now, complete our application form, and enter our virtual hub using the details below, or walk in to our Onsite Recruitment Hub located at G/F Glorietta 1 Corporate Center, Hotel Drive, Ayala Center, Makati City, from 11AM to 7PM

Kindly declare JOBSTREET as your source during your application process to be eligible for our promo.

VIRTUAL HUB DETAILS:

Zoom Link: 

Meeting ID:

Source of Application: JOBSTREET

Virtual Recruitment Hours:10AM to 9PM (Open from Monday to Friday)

You can also directly take our assessment before joining our virtual hub Please see the assessment link below:

Assessment

What are we looking for?

• Open for High School /K-12 Graduate or University Degree
• At least 6 months of CCE for a voice support
• Can Communicate in English
• Willing to work in Makati
• TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing

Additional Tip: It is recommended to use a computer when joining the zoom virtual hub.

What should you expect from us?

- Paid training from day one

• Tons of growth opportunities (93% of our non-agent positions are filled internally)

• A leadership team that hears your voice; we know that when we work together we can accomplish so much more

• Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

• Free call center training

Terms and conditions apply

Job Highlights

• Enjoy 20,000 to 70,000 *Incentives Included
• HMO and Life Insurance for you and your qualified dependents + Work-Life Balance & Career Growth Opportunities
• Open to High School, Senior High School, College Undergraduates and College Graduates

Go further with Foundever

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Want to start your #FoundeverLife?

There are 2 ways to join us

You can join in virtually Just click apply now, complete our application form, and enter our virtual hub using the details below, or walk in to our Onsite Recruitment Hub located at 6/F ATC BPO1 Corporate Center Bldg. Madrigal Avenue, Ayala Alabang, Muntinlupa City, from 9AM to 7PM

Kindly declare JOBSTREET as your source during your application process.

VIRTUAL HUB DETAILS:

Zoom Link:

Zoom ID:

Passcode: foundever

Source of Application: JOBSTREET

Virtual Recruitment Hours: 9AM to 7PM (Open from Monday to Friday)

What are we looking for?

· Open to K-12 / High School Graduate or College Undergraduates

· No experience required if SHS/completed 2 years in College/College Graduate

· Preferably with technical experience.

· Basic knowledge of computer usage and internet navigation.

· Willing to work in Alabang Town Center, Ayala Alabang, Muntinlupa City

· TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing

What should you expect from us?

- Paid training from day one

• Tons of growth opportunities (93% of our non-agent positions are filled internally)

• A leadership team that hears your voice; we know that when we work together we can accomplish so much more

• Fun team environment where we work hard to build trust every single day

- HMO Benefits for you and your family

• Free call center training

Terms and conditions apply

For regular employees, we offer an industry-leading benefits package that includes:

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Opportunity for rapid career growth for Top Performers

Retirement/Life Insurance for Qualified Staff

Work-life Balance Processes and Programs

Job Responsibilities:

Answers phone calls and provides important information/ assistance to clients

Checks mail, fax, and internet mail to provide customer assistance

Communicates with customers on the phone or using written correspondence to take care of concerns

Answer participant uestions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

Open to candidates who completed college no experience reuired

Open to High School and Senior High School Graduates with BPO experience

Excellent to above-average English communication skills

BPO experience is a plus but not necessary

Can do onsite work

Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW

At iCXeed Philippines Inc., we are passionate about delivering excellent customer experiences. We're looking for a Voice Support Specialist to join our growing team. In this role, you will be the first point of contact for customers—providing assistance, resolving concerns, and ensuring every interaction is handled with professionalism and care.

• Handle inbound and outbound customer calls with empathy and accuracy.
• Provide clear, effective, and timely support to address customer inquiries or concerns.
• Follow established processes while finding opportunities to deliver a positive customer experience.
• Document interactions and ensure accurate information is captured in the system.
• Collaborate with team members to continuously improve service delivery.

• Excellent verbal communication and active listening skills.
• Previous experience in a customer service or voice support role for Australian customers is an advantage.
• Ability to remain patient, professional, and solution-oriented in all customer interactions.
• Strong problem-solving skills and attention to detail.
• Willingness to work on shifting schedules and adapt in a fast-paced environment.