9 Venue Management jobs in the Philippines

Operations Management

Manila, Metropolitan Manila Accenture

Posted today

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Job Description

Provide complex case management technical support
- Management of claim intake and customer ser vice center
- Oversee incoming problems/complaints and respond to employer and employee questions
- Oversee quality control and audit functions within the claim department
- Provides support to all litigation processes that may occur during the course of claims management
- Work hand in hand with Claims Operations Managers in making independent decisions, which have major day-to-day impact in the area of responsibility.
- Bachelor’s degree holder
- Must have at least 12 years overall experience in BPO Operations
- Must have at least 5 years of experience in managerial role
- Strong written and verbal communication in Mandarin and English languages
- Must have strong contact center background
- Must have an experience in handling multiple stakeholders
- Strong interpersonal and Communication skills with all levels of employees and clients
- Innovate / Disruptive and can motivate employees effectively
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Supervisor I, Operations Management

Iloilo, Iloilo RELX INC

Posted 4 days ago

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Manages, directs and coordinates one or more segments of the organization's day-to-day operations in a nonmanufacturing environment/industry. Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies. Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, joint ventures, business development, internal communications, budgeting). Responsibilities are typically diverse and vary according to the organization's changing needs; this discipline is not typically classified into a single Function (e.g., Engineering, Finance, Human Resources). Supervises the daily activities of a small to medium-sized, routine business or technical support, and/or production team and is accountable for the results of the team. Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors. Solves problems based on practice and precedent. Decisions are guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Trains team members and provides input to employee performance evaluations. Typically does not spend more than 20% of time performing the work supervised
Qualifications:
+ Bachelor's degree in any field
+ Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization
+ Proven success at managing change
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Detail oriented and project management skills
+ Sales/After Sales/Retention experience or background is required
+ Must not have any performance or disciplinary issues in the past 12 months
+ RELA 1.0 Graduate is an advantage but not require
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Supervisor I, Operations Management

Manila, Metropolitan Manila RELX INC

Posted 17 days ago

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Job Description

Accountabilities:
+ Assist the Sales Operations Manager in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team.
+ As part of implementing sales campaigns: assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.
+ Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.
+ A number of miscellaneous activities are commonly included, as well. Cold calling and getting your hands dirty in sales rep work often accounts for a portion of your day.
+ Responsible for the performance and development of all staff.
+ Coordinate with the Sales Operations Manager to execute and implement sales strategies that ensures attainment of company sales goals and profitability.
+ Prepare action plans by individuals, as well as by team for effective prospecting and negotiation of sales opportunities.
+ Effectively communicate with the Sales Operations Manager to understand training and development needs and to provide insight for the improvement of the team's sales performance.
+ Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
+ Ensure that all Reps meet or exceed all activity standards for prospecting, calls, appointments, trainings, demos, presentations, proposals and closes.
+ Set examples for Sales Consultants in areas of personal character, commitment, organizational selling skills and work habit.
+ Conduct regular coaching and counseling with Sales Consultants to build motivation and selling skills
+ Lead regular operational reviews, addressing action items in collaboration with the manager and business unit partners.
+ Other projects, tasks and duties as assigned
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ Preferably with at least 2 years of leadership experience in sales ( Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
+ Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
+ Strong people and stakeholder relationship management skills
+ Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Amenable to working in Graveyard Shift
Additional Requirements for Internal Candidates: - Must be in current role for 1 year - Must not have received any Disciplinary Action within the past 12 months - Must not have any Attendance and Punctuality issues in the past 12 month - Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Supervisor I, Operations Management

Manila, Metropolitan Manila RELX INC

Posted 20 days ago

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The Bench Talent - Sales Supervisor is part of a structured development program aimed at preparing high-potential individuals for leadership roles within the Sales organization. This role will undergo intensive training and mentorship to build the competencies required to lead teams of Lead Generation Specialists, SDRs, and Account Managers. Upon successful completion, the candidate will be deployed to a supervisory role aligned with business needs.
Manages, directs and coordinates one or more segments of the organization's day-to-day operations| Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies | Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, sales projects, business development, internal communications) | Responsibilities are typically diverse and vary according to the organization's changing needs.
Training and Development Phase
+ Participate in structured onboarding and training programs covering sales operations, enablement tools, and leadership fundamentals
+ Shadow current Sales Supervisors and participate in peer mentorship and observation sessions .
+ Complete role-specific simulations and assessments for SDR, AM/AE, and Lead Gen functions
Sales Leadership Preparation
+ Learn to manage day-to-day operations of a sales team, including performance monitoring, coaching, and reporting
+ Understand and apply sales enablement tools such as CRM platforms, Gong, and Power BI dashboards
+ Collaborate with Sales Trainers and Segment Managers to support team readiness and productivity
After Deployment
+ Assist the Sales Manager/RSM in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team (New Business and/or Retention)
+ As part of implementing sales and marketing campaigns: ensure data accuracy and completeness for assigned campaigns, assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.
+ Leads collaboration with the Sales Support Administrators in providing before and after sales support
+ Leads collaboration with Marketing Representatives/Teams including Segment Leaders on relevant research, campaigns and projects
+ Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.
+ Keeping track of inventory is a common responsibility. This is typically not something a sales representative would do. The sales supervisor also has control over discounts for certain customers, price changes, deals, promotions, etc.
+ A number of miscellaneous activities are commonly included, as well. Cold calling and getting your hands dirty in sales rep work often accounts for a portion of your day.
+ Responsible for the performance and development of the Sales Consultants.
+ Coordinate with the Sales Manager/RSM to execute and implement sales strategies that ensures attainment of company sales goals and profitability.
+ Prepare action plans by individuals, as well as by team for effective search of sales leads and prospects.
+ Effectively communicate with the Sales Manager/RSM to understand training and development needs and to provide insight for the improvement of the Consultants' sales performance.
+ Provide timely, accurate prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
+ Maintain accurate records of all pricings, sales and activity reports submitted by the Sales Consultants.
+ Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
+ Ensure that all Business Sales Consultants meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
+ Set examples for Sales Consultants in areas of personal character, commitment, organizational selling skills and work habit.
+ Conduct regular coaching and counseling with direct reports to build motivation in service efficiency and selling
+ Other projects, tasks and duties as assigned
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ Preferably with at least 2 years of leadership experience in sales (Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
+ Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
+ Strong people and stakeholder relationship management skills
+ Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Amenable to working in Graveyard Shift
Additional Requirements for Internal Candidates: - Must be in current role for 1 year - Must not have received any Disciplinary Action within the past 12 months - Must not have any Attendance and Punctuality issues in the past 12 month - Must have a Successful or above rating in the last Enabling Performance cycle
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.

Operations Specialist, Data Management

Pasig City, National Capital Region S&P Global

Posted 5 days ago

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Job Description

**About the Role:**
**Grade Level (for internal use):**
09
**The Role** : Operations Specialist, Data Management
The Operations Specialist will serve as a key player in ensuring the seamless onboarding and management of data, contributing to the overall data integrity and operational efficiency of the organization.
**The Team:**
The Data Launch team manages the onboarding and setup of our datasets into Sprout. The team will review all new data launch requests and coordinate with Data Owners on our Data Excellence team, IMPG, IT , R&D and requestors to ensure new data sets are setup properly to meet the needs of all users. The team is also responsible for the maintenance of existing Sprout feeds and the buildout of new workflows in Collibra. Our team collaborates closely with other cross-functional teams, to understand data requirements and ensure alignment with organizational objectives. This team will work continuously to get all Data Users and Owners the raw vendor data they need. The Data Launch team is a part of the Data Enablement team which is a global team with members in New York, Beijing and Mumbai.
**The Impact:**
The Operations Specialist position has a significant impact on SPDJI by ensuring the accuracy and integrity of our data sets. By diligently understanding new data sets and requirements, the Data Launch Team plays a crucial role in enabling access to data needed across various teams and driving operational efficiency. Joining this team provides an opportunity to make a meaningful impact by upholding data excellence and fostering a culture of data-driven decision-making throughout the organization.
**What's in it for you:**
+ Growth and Development Opportunities: As an Operations Specialist, you will have ample opportunities for professional growth and development. You will gain hands-on experience in database management and onboarding while enhancing your skills and expertise in this field. Additionally, you will have access to industry best practices and the chance to expand your knowledge through continuous learning and training initiatives.
+ Global Nature of the Role: SPDJI operates on a global scale, presenting you with a unique opportunity to work in a diverse and dynamic environment. As an Operations Specialist, you will engage with data from various regions and markets, gaining insights into global trends and contributing to data management practices that have a broad impact. You will also work with various internal teams around the globe and interact with your team members from New York, Beijing and Mumbai.
+ Impactful Contribution: By maintaining the accuracy and integrity of our index data, you will make a significant impact on our organization's success. Your work will directly influence critical operational efficiency and business decisions, positioning you as a valued contributor and enabling you to see the tangible outcomes of your efforts.
**Responsibilities:**
As an Operations Specialist, you will play a critical role in ensuring that new data sets are onboarded properly and completely. Your primary responsibilities will include:
+ Reviewing requests to onboard new data sets into Sprout, ensuring that all necessary information is available.
+ Setting up the data dictionaries and ensuring data is loaded properly and completely into Sprout.
+ Coordinating with various teams including our Data Excellence, IMPG, IT, and R&D teams.
+ Collaborating with team members to establish best practices and participate in cross-functional meetings to discuss data requirements.
**What We're Looking For:**
We are seeking a detail-oriented and meticulous Operations Specialist to join our team.
**Basic Qualifications:**
+ Bachelor's degree in Finance, Accounting, Business, or relevant field
+ Strong attention to detail and self-motivated
+ Proficiency in working with spreadsheets and large amount of data
+ Ability to work independently and collaborate effectively within a team
+ Excellent communication and problem-solving skills
+ Experience working with database management.
**Preferred Qualifications:**
+ Proficiency in Python and VBA
+ Snowflake
+ Proven experience in data validation, data quality assurance, or similar roles
**About S&P Global** **Dow Jones Indic** **e** **s**
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)
**Job ID:** 318670
**Posted On:** 2025-08-20
**Location:** Pasig City, Philippines
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IT Operations Analyst II- Incident Management

Pasay City, National Capital Region Conduent

Posted 10 days ago

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Role Overview:**
Major Incident Management (MIM) is a critical role in IT Service Management (ITSM), especially in organizations that rely heavily on technology. The primary goal of MIM is to quickly restore normal service operations when a major incident occurs and to minimize the impact on business operations.
The Major Incident Manager is responsible for managing high-impact IT incidents from initiation through resolution. They coordinate response efforts across teams, ensure effective communication with stakeholders and drive the incident to closure.
**Key Responsibilities:**
**Incident Coordination:**
Lead the response to major incidents, ensuring timely resolution
Facilitate bridge through engagement of technical teams, vendors, and third parties as needed
Drive incident to facilitate issue resolution by leading technical troubleshooting through the use of historical evidence and documentation
Lead and engage resources to effectively identify troubleshooting and remediation paths to minimize downtime
Escalating according to standard procedures and according to degradation and reported impact relative to current progress to remediate outage
**Communication:**
Provide clear, accurate and timely updates to stakeholders, including executives during the incident's lifecycle
Communicating limitations and roadblocks to internal stakeholders to facilitate effective decision making
Gain understanding between involved parties to ascertain impact and relay information to engage appropriate resources to effectively troubleshoot
**Documentation:**
Providing accurate documentation for incident records, including timelines, technical updates, impact analysis, and resolution steps.
Produce post-incident reports that facilitate Root Cause Analysis (RCA).
Ensure accurate, reliable and actionable documentation is created on every interaction
**Process Improvement:**
Identify trends and recurring issues and report to leadership
Propose and implement improvements to the Major Incident process
**Compliance & Governance:**
Ensure adherence to SLAs and internal governance policies.
**Required Skills**
+ Strong understanding of incident, problem, and change management processes
+ Good understanding of enterprise technologies in a multi-tiered environment
+ Ability to manage multiple priorities and make quick, data-driven decisions under pressure.
+ Effective communicator at all organizational levels
+ Excellent communication, coordination, and problem-solving skills.
+ Strong analytical skills and attention to detail.
+ Familiarity with major incident escalation protocols and technical troubleshooting
**Qualifications**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
+ 1+ years of experience in IT operations or technical support
+ Strong understanding of incident management and ITIL practices.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
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Director, Clinical Operations and Revenue Cycle Management

Cardinal Health

Posted 11 days ago

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Job Description

**_What Clinical Operations Management contributes to Cardinal Health_**
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
Clinical Operations Management is responsible for strategic oversight and leadership direction within the Clinical Operations function.
**_Job Summary_**
The Director, Clinical Ops Management is responsible for the effective management of one or multiple Cardinal Health programs. This job is responsible for the financial performance of programs and also that operations are compliant with all organizational and regulatory guidelines. The Director, Clinical Ops Management works closely with manufacturers to ensure timely distribution to customers and the successful treatment of patients. This job oversees all activities related to program operation including customer support, IT and analytics.
**_Responsibilities_**
+ Manages and is responsible for the performance of clinical operations programs, including meeting financial revenue and profit objectives.
+ Leads large program team(s) in all functions including Operations, Quality, Production, Data Analytics, Customer Service and Nursing.
+ Negotiates contracts on behalf of the organization with potential and existing customers.
+ Oversees the activities of the Key Account Managers and Client Relationship Managers to ensure sales objectives and customer service levels are being met.
+ Ensures the completion of quarterly business reviews with all customers related to managed programs.
+ Maintains compliant operations and ensures the site is prepared for unexpected audit activity or visits from regulatory agencies.
+ Collaborates with IT to improve upon product offerings by making adjustments to existing products and prioritizing technology improvement activity.
+ Analyzes program data to generate routine and custom reports for internal use and for distribution to program customers.
+ Performs special projects as needed to support business needs.
**_Qualifications_**
+ 12+ years of experience, preferred
+ 10+ years proven health care management experience, preferred
+ 3+ years as a Director, preferred
+ Individuals with a BSN and RN license, strongly preferred
+ Previous working experience in physician offices or related US healthcare organizations with rheumatology, oncology, urology, or other therapeutic areas an advantage
+ Knowledge of US health-care related computer applications including practice management systems, electronic health record systems, etc. an advantage
+ Bachelor's degree in related field, or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Provides leadership to managers and experienced professional staff; may also manage front line supervisors
+ Manages an organizational budget
+ Develops and implements policies and procedures to achieve organizational goals
+ Assists in the development of functional strategy
+ Decisions have an extended impact on work processes, outcomes, and customers
+ Interacts with internal and/or external leaders, including senior management
+ Persuades others into agreement in sensitive situations while maintaining positive relationships
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Operations Assistant (Service Management) - PERMANENT work from home, MORNING shift

0000 Scale-X Solutions

Posted 13 days ago

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Permanent

This is a remote position.

Job Title: Operations Assistant

Employment Type: Part time; 25 hours per week

Schedule: Flexible time; Sunday required.

Rate: 7AUD/hour

The Operations Assistant (Service Management) plays a pivotal role in supporting the General Manager by ensuring operational efficiency, compliance, and effective coordination across the organization. This role involves attending meetings, managing compliance tasks, liaising with staff and clients, and ensuring the smooth execution of organizational activities. The ideal candidate will possess strong communication skills, a background in nursing or healthcare, and experience in operational or administrative roles.

Key Responsibilities:

Operational Support: Assist the General Manager in coordinating and monitoring organizational activities. Act as a point of contact for staff to ensure tasks are completed correctly and on time. Ensure compliance with organizational policies and procedures. Client and Staff Coordination: Communicate with house staff and clients to ensure updates, reports, and compliance requirements are met. Follow up on client concerns, prepare documentation, and provide timely updates. Meeting Representation: Attend care team and client meetings on behalf of the General Manager when required. Prepare and present client updates, ensuring accurate and comprehensive communication. Documentation and Reporting: Compile and maintain documentation related to compliance, client updates, and meeting outcomes. Submit detailed reports to the General Manager for review. Communication: Serve as the primary liaison between the General Manager and other organizational stakeholders. Ensure clear and professional communication in all interactions. Training and Support: Undergo training to understand organizational systems, client requirements, and operational workflows. Support staff transition and continuity by ensuring smooth handovers and maintaining institutional knowledge.

Qualifications:

Experience: Proven experience in operations, compliance, or administrative roles, preferably within a healthcare setting. Skills: Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in using communication tools (e.g., WhatsApp) and office software. Ability to confidently represent the organization in meetings and discussions. Preferred: Background in nursing or healthcare. Experience with compliance management and client relations.

Key Attributes:

Maturity and professionalism. Eloquence and confidence in speaking. Proactive and quick-thinking. Ability to work independently and as part of a team
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Medical Coder - Outpatient Facility and Evaluation Management

Angeles, Pampanga Exela Technologies

Posted 6 days ago

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Role Description
br>This is a full-time, on-site role based in Clark/Subic Freeport Zone for a Medical Coder - Outpatient Facility and Professionals. The Medical Coder will be responsible for coding outpatient medical records, ensuring the accuracy of medical terminologies, and maintaining precise and up-to-date coding information. The role involves close collaboration with healthcare professionals to provide accurate coding and compliance with regulatory standards.

Qualifications

• Medical Coding and Medical Terminology skills < r>• Experience with Coding, including outpatient facility coding < r>• Expertise in Evaluation Management and I & I < r>• Health Information Management and RHIT credentials < r>• Strong attention to detail and adherence to compliance standards < r>• Excellent written and verbal communication skills < r>• Ability to work independently and efficiently in an on-site setting < r>• Experience in the healthcare industry is a plus < r>• Bachelor's degree in nursing and Allied Medical Courses < r>• Subic Freeport Zone or Clark Freeport Zone < r>
Benefits

• Competitive salary with Non-Taxable Allowances < r>• Relocation Package < r>• Signing Bonus upon joining < r>• Monthly Performance Bonus < r>• Competitive salary with Non-Taxable Allowances < r>• HMO upon deployment with free dependents < r>• Day shift schedule < r>• 20 Service Incentive Leave/convertible to cash < r>• Statutory Benefits < r>• Employee Engagement Events < r>• Supportive and friendly work environment < r>Number of vacancies: 3
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