17 Ux Researcher jobs in the Philippines

• Design and execute user research plans, covering qualitative and quantitative methods (interviews, focus groups, diary studies, usability testing, surveys, behavioral data analysis, etc.)
• Deeply understand user needs, pain points, motivations, and usage contexts; output actionable research insights
• Translate findings into actionable deliverables: insights reports, personas, journey maps, and key metrics (KPIs)
• Collaborate with cross-functional teams (product, design, data, operations) to drive product decisions and feature iterations
• Design and maintain research roadmaps; build and maintain research method libraries, templates, and reusable research tools
• Participate in A/B testing and experiment design; assess how UX changes affect user behavior
• Ensure ethical compliance and data privacy; conduct research in line with relevant regulations

Required Skills:

- Education: Bachelor's degree or higher; preferred majors include Marketing, Sociology, Human-Computer Interaction, Psychology, Statistics

- Experience: 2–5 years in user research; prior experience in internet/SaaS/mobile apps is a plus

- Solid research methods; able to design and execute complete research plans independently

- Strong qualitative and quantitative analysis abilities; proficient with analysis tools (SPSS/Excel/R/Python basics; SQL a plus)

Job Type: Full-time

Benefits:

• Health insurance
• Opportunities for promotion
• Pay raise

Work Location: In person

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

For more information, visit:

Job Description:

• Collaborate with game operaters, producers, and designer to define research goals and questions for ongoing game projects.
• Design, execute, and analyze user research studies including playtests, usability tests, interviews, surveys, and focus groups.
• Recruit and manage participants that match target player demographics.
• Observe players during gameplay sessions, identify usability issues, and gather behavioral data.
• Analyze quantitative and qualitative data to uncover patterns, insights, and player pain points.
• Communicate findings and actionable recommendations to cross-disciplinary teams through reports and presentations.
• Help teams interpret player feedback and prioritize improvements based on user needs.
• Stay up-to-date with user research methodology, tools, and best practices within games and interactive entertainment.

Job Requirements:

• Bachelor's or Master's degree in Psychology, Human-Computer Interaction, Cognitive Science, Game Design, or a related field (or equivalent experience).
• 3+ years of experience in user research, UX research, or playtesting in games or software. Strong understanding of research methodologies (interviews, surveys, usability testing, analytics, etc.).
• Experience with statistical tools and qualitative analysis.
• Excellent communication and presentation skills.
• Passion for games and empathy for players of all backgrounds and skill levels.
• Ability to work both independently and as part of a collaborative team.

We're Hiring: User Researcher Specialist

We are looking for a User Researcher Specialist to join our growing team If you're passionate about understanding people, uncovering insights, and helping shape meaningful products, this role is for you.

• Design and execute user research using both qualitative and quantitative methods (interviews, focus groups, usability tests, surveys, data analysis, etc.)
• Identify user needs, pain points, and motivations, then translate them into actionable insights
• Produce clear deliverables such as research reports, personas, journey maps, and KPIs
• Partner with cross-functional teams (product, design, data, operations) to influence product decisions
• Create and maintain research roadmaps, templates, and reusable tools
• Support A/B testing and experiments to assess UX impact on user behavior
• Ensure all research follows ethical standards and data privacy guidelines

• Bachelor's degree or higher in Marketing, Sociology, Psychology, HCI, Statistics, or a related field
• 2–5 years of hands-on experience in user research (internet/SaaS/mobile apps experience is a plus)
• Strong knowledge of research methods and ability to run studies end-to-end
• Skilled in qualitative & quantitative analysis; familiar with SPSS, Excel, R, Python, SQL (a plus)
• Excellent communication skills—able to turn complex findings into actionable recommendations
• Experience producing personas, journey maps, task analysis, and scenarios
• Strong project management skills to juggle multiple initiatives

• Cross-cultural user research experience
• Ability to design and conduct home-based or in-person research
• Familiarity with research ethics, informed consent, and data anonymization

• Empathetic and curious about people
• Analytical and detail-oriented
• Results-driven and collaborative
• Excited about improving products through meaningful insights

Job Description:

• Design and execute user research plans, covering qualitative and quantitative methods (interviews, focus groups, diary studies, usability testing, surveys, behavioral data analysis, etc.)
• Deeply understand user needs, pain points, motivations, and usage contexts; output actionable research insights
• Translate findings into actionable deliverables: insights reports, personas, journey maps, and key metrics (KPIs)
• Collaborate with cross-functional teams (product, design, data, operations) to drive product decisions and feature iterations
• Design and maintain research roadmaps; build and maintain research method libraries, templates, and reusable research tools
• Participate in A/B testing and experiment design; assess how UX changes affect user behavior
• Ensure ethical compliance and data privacy; conduct research in line with relevant regulations

Work Experience(Years)

• 2–5 years in user research; prior experience in internet/SaaS/mobile apps is a plus

Educational Background

• Bachelor's Degree

Required Language Proficiency

• English; Filipino

Gender Preference

• Either Male or Female

Required Skills

Education:

• Bachelor's degree or higher; preferred majors include Marketing, Sociology, Human-Computer Interaction, Psychology, Statistics

Skills:

• Solid research methods; able to design and execute complete research plans independently
• Strong qualitative and quantitative analysis abilities; proficient with analysis tools (SPSS/Excel/R/Python basics; SQL a plus)
• Excellent synthesis and communication; able to translate complex insights into actionable product recommendations
• Experience in producing personas, journey maps, task analysis, scenario modeling, etc. - Strong project management capability; able to deliver across multiple projects

Language & Communication:

• Proficient English reading of research literature preferred

Personal Traits:

• Empathetic, inquisitive, results-oriented, curious about products

Desirable Plus Points:

• Experience with cross-cultural user research
• Ability to design and conduct home-based or in-person research scenarios
• Familiarity with research ethics, informed consent, data anonymization

Company Description
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Job Description
Role Overview
The User Experience (UX) & Candidate Experience Analyst will lead the management, optimization, and performance tracking of Sutherland's career site and overall candidate journey. This role blends Talent Acquisition knowledge, UX expertise, data analytics skills, and a creative mindset to improve how candidates discover, navigate, and apply for roles.

You'll also analyze insights from the candidate survey (Qualtrics) to identify pain points and drive continuous improvements in the candidate experience from first touch to application.

Key Responsibilities

• Career Site Management: Own all updates, content accuracy, and optimization of the career site.
• Vendor Coordination: Act as the primary contact for the career site vendor to manage platform updates, fixes, and new features.
• UX Optimization: Analyze user behavior to identify candidate journey gaps and recommend enhancements.
• Data Analytics: Monitor and report KPIs such as visits, clicks, time spent, conversion rates, and applicant volume.
• Content Collaboration: Partner with designers and branding teams to provide content and creative optimization ideas.
• Candidate Experience: Audit and improve candidate-facing communications to ensure a consistent and compelling brand voice.

Qualifications
Key Skills & Qualifications

• Talent Acquisition knowledge and understanding of candidate processes.
• Experience managing or coordinating career site platforms or CMS tools.
• Strong analytical skills with proficiency in interpreting data and generating actionable insights.
• Familiarity with UX/UI principles and user journey mapping.
• Ability to manage third-party vendor relationships effectively.
• Stakeholder Management – Experience collaborating with global TA leaders, regional teams, and external vendors.
• Content & Journey Optimization – Capable of identifying gaps in the candidate journey and suggesting improvements, working closely with the content team.
• Basic SEO & Web Performance – Understanding of search optimization and visibility for job postings.
• Fluent in English – Strong written and verbal communication, especially for working with multiple geographies.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end.  We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Job Description

Role Overview

The User Experience (UX) & Candidate Experience Analyst will lead the management, optimization, and performance tracking of Sutherland's career site and overall candidate journey. This role blends Talent Acquisition knowledge, UX expertise, data analytics skills, and a creative mindset to improve how candidates discover, navigate, and apply for roles.

You'll also analyze insights from the candidate survey (Qualtrics) to identify pain points and drive continuous improvements in the candidate experience from first touch to application

Key Responsibilities

• Career Site Management: Own all updates, content accuracy, and optimization of the career site.
• Vendor Coordination: Act as the primary contact for the career site vendor to manage platform updates, fixes, and new features.
• UX Optimization: Analyze user behavior to identify candidate journey gaps and recommend enhancements.
• Data Analytics: Monitor and report KPIs such as visits, clicks, time spent, conversion rates, and applicant volume.
• Content Collaboration: Partner with designers and branding teams to provide content and creative optimization ideas.
• Candidate Experience: Audit and improve candidate-facing communications to ensure a consistent and compelling brand voice.

Qualifications

Key Skills & Qualifications

• Talent Acquisition knowledge and understanding of candidate processes.
• Experience managing or coordinating career site platforms or CMS tools.
• Strong analytical skills with proficiency in interpreting data and generating actionable insights.
• Familiarity with UX/UI principles and user journey mapping.
• Ability to manage third-party vendor relationships effectively.
• Stakeholder Management – Experience collaborating with global TA leaders, regional teams, and external vendors.
• Content & Journey Optimization – Capable of identifying gaps in the candidate journey and suggesting improvements, working closely with the content team.
• Basic SEO & Web Performance – Understanding of search optimization and visibility for job postings.
• Fluent in English – Strong written and verbal communication, especially for working with multiple geographies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Find Your Connection to Endless Possibilities

Are you a UX Designer looking for the next step in your career? If the opportunity to work in a global industry leader with a diverse culture excites you, this may be the role for you.

With Audinate, you'll find your connection to the world of sound and vision.

We lead the world in AV networking media to pioneer the way people see and hear. Our products seamlessly manage hundreds of audio and video channels with one network, making us the industry standard. You'll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, and even a 900-year old cathedral featured in Harry Potter.

Our core values are the foundation of everything we do: Excellence, Courage, Integrity, Innovation, and Teamwork.

If this resonates with you, this is the place for you.

What you'll experience with us

No matter your role, you'll feel part of our team and contribute to pioneering the future of AV so that everyone can be seen and heard.

In addition to a competitive salary, annual bonus and equity incentive plan, you'll be part of our diverse, values-based culture. You'll also enjoy a range of benefits, such as flexible working (2 days per week in our BGC office), home office support, and health & life insurance coverage.

What you'll be working on

We're seeking a talented UX Designer to join our Digital Services team and become Audinate's first dedicated UX professional. This is a unique opportunity to shape user experience across our cloud products, websites, and services with a focus on our AV device management SaaS product, Dante Director.

You'll work hands-on to design intuitive interfaces and experiences that help technical professionals successfully build, deploy, and manage Dante solutions. This role sits within our Manila web development team but collaborates across our global organization.

You will

• Lead end-to-end UX design for web-based products and portals, including Dante Director.
• Translate business requirements into intuitive user journeys, prototypes, and high-fidelity designs.
• Conduct user research using analytics tooling and direct customer interactions to both guide and measure the impact of design choices.
• Work closely with application developers in tight iteration cycles, bridging the gap between design vision and technical implementation.
• Develop and evolve our application design system and web component library.
• Build deep understanding of Dante and those who use it to drive clear and intuitive experiences.
• Champion user experience best practices across the Digital Services organization.
• Establish and maintain design quality standards, ensuring consistency across products.
• Facilitate design thinking workshops to solve complex user experience challenges.
• Stay current with UX/UI trends and emerging technologies to continuously innovate our digital products.

What we're looking for

• 5–10 years of UX/UI design experience, ideally with web applications and SaaS products.
• Strong portfolio demonstrating user-centered design thinking and visual design skills.
• Self-directed and comfortable being the design voice in technical discussions, respectfully advocating for design-first principles.
• Experience working with technical development teams using modern web technologies.
• Proficiency in Figma and modern design tools.
• Understanding of agile development methodologies (SCRUM experience preferred).
• Proven ability to conduct user research and translate insights into actionable design improvements.
• Collaborative approach to working with developers, product management, and other key stakeholders.
• Strong communication skills for presenting design rationale to senior stakeholders.
• Empathy for users and a passion for guiding them to success through thoughtful design.

Additional desirable skills

• Interest or prior experience in professional audio/AV technology.

If you're an experienced UX Designer looking for an opportunity to make a difference we may be on the same wavelength.

Job Responsibilities:

1.Collaborate with game operaters, producers, and designer to define research goals and questions for ongoing game projects.

2.Design, execute, and analyze user research studies including playtests, usability tests, interviews, surveys, and focus groups.

3.Recruit and manage participants that match target player demographics.

4.Observe players during gameplay sessions, identify usability issues, and gather behavioral data.

5.Analyze quantitative and qualitative data to uncover patterns, insights, and player pain points.

6.Communicate findings and actionable recommendations to cross-disciplinary teams through reports and presentations.

7.Help teams interpret player feedback and prioritize improvements based on user needs.

8.Stay up-to-date with user research methodology, tools, and best practices within games and interactive entertainment.

Job Requirements:

1.Bachelor's or Master's degree in Psychology, Human-Computer Interaction, Cognitive Science, Game Design, or a related field (or equivalent experience).

2.3+ years of experience in user research, UX research, or playtesting in games or software.

Strong understanding of research methodologies (interviews, surveys, usability testing, analytics, etc.).

3.Experience with statistical tools and qualitative analysis.

4.Excellent communication and presentation skills.

5.Passion for games and empathy for players of all backgrounds and skill levels.

6.Ability to work both independently and as part of a collaborative team.

A UI/UX Designer is responsible for creating user-friendly and engaging digital products. This includes designing the user interface (UI) elements and ensuring a positive user experience (UX) throughout the product's lifecycle. They focus on both the visual aspects (UI) and the overall usability and functionality (UX) of a product, ensuring it meets user needs and business goals.

Responsibilities:

• User Research:
• Understanding user needs and behaviors through various research methods like user interviews, surveys, and usability testing.

Information Architecture:

• Organizing and structuring content in a clear and intuitive way to enhance navigation and usability.

UI Design:

• Developing visually appealing and consistent user interfaces with attention to typography, color palettes, and branding guidelines.

Usability Testing:

• Evaluating the effectiveness and usability of designs through user testing and gathering feedback for iterative improvements.

Documentation:

• Creating clear design specifications and documentation for developers to ensure accurate implementation.

Accessibility:

• Ensuring designs are accessible to users with disabilities by following accessibility guidelines and best practices.