7 Utility Worker jobs in the Philippines

The role will provide mid-level technical support across all LBC branches, hubs, and offices. This includes addressing escalations from Tier 1 support, resolving issues through remote troubleshooting and onsite assistance, and ensuring timely resolution of service requests based on ITIL best practices. The role also plays a vital part in infrastructure readiness for branch expansion initiatives.
br>To be assigned in Ormoc / Tacloban

Qualifications:
- Troubleshoot software, hardware, and connectivity issues with minimal supervision
- Resolve tickets escalated by the Service Desk within SLA timelines
- Provide guidance to end-users on systems, applications, and updates
- Ensure audit-ready documentation aligned with ITIL processes
- Collaborate with internal teams and external vendors for issue resolution
- Utilize ticketing and endpoint management tools effectively
- Support IT governance, data privacy, and compliance efforts
- Coordinate compliance with documentation and approval protocols
- Graduate of IT or related course
- At least 6 months Field Engineering experience
- Willing to travel if needed. With motorcycle is a plus



Key Skills:
- Proficiency in troubleshooting Windows/macOS environments and Microsoft 365
- Proficient in troubleshooting and ITSM tools (e.g., Jira, ServiceNow, Freshservice)

**DESCRIPTION**
**In this role, you will make an impact in the following ways:**
+ Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
+ Engages with customer in a courteous and professional manner.
+ Ensures prompt and efficient attention to customer needs.
+ Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
+ Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
+ Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
+ Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
+ Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim requirements; identifies items associated with repair that can be covered and communicates to stakeholders; files a claim in the appropriate system using proper documentation and requirements to receive accurate settlement.
+ Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
+ Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Ensures accountability - Holding self and others accountable to meet commitments.
+ Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
+ Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
+ Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
+ Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
+ Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ Power Generation Systems Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; interprets and analyzes Power Generation system operation and integration (switch gear, power system controls, uninterruptable power supply, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
+ Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
+ Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Apprentice Trained Power Generation/ Electrical Technician (Preferred)
+ Vocational diploma from relevant technical institution
+ Current relevant electrical certification
+ Locally valid driving permit
+ This position may require licensing for compliance with export controls or sanctions regulations.
+ Minimal level of workshop related experience required.
+ Basic level knowledge of and/or experience with power generation products
+ High Voltage/ Low Voltage experience
**QUALIFICATIONS**
+ Philippine Government PRC License (RME or REE) or TESDA Certification.
+ Has generator set experienced.
+ Willing to be assigned in out-of-town Job assignment.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID** 2415738
**Relocation Package** No

Position: Maintenance Utility
br>Department: Facilities / General Services

The Maintenance Utility staff is responsible for performing a variety of routine maintenance and cleaning tasks to ensure that the building, equipment, and premises are clean, safe, and in good working condition. This role supports the daily upkeep of the facility through general repairs, janitorial duties, and basic technical assistance.

Requirements
High school diploma or GED.
Previous experience as a Utility Worker.
Ability to read and interpret written work orders.
Knowledge of mechanical landscaping equipment.
Knowledge of cleaning equipment and techniques.
Basic mechanical and electrical knowledge.
Hard Working
Trustworthy
preferably residing at or nearby San Jose Pili Camarines Sur

We are seeking a skilled Mechanic (Maintenance Worker) to join our team at Mercidar Fishing Corp' in Navotas City Metro Manila. As a Mechanic, you will be responsible for the maintenance and repair of our fleet of fishing vessels, ensuring they are kept in optimal working condition. This is a full-time position that will be critical in supporting the ongoing operations of our company.
br>What you'll be doing

Perform routine maintenance and repair on our fishing vessels, including engines, electrical systems, hydraulics, and other mechanical components

Diagnose and troubleshoot any issues or malfunctions, and take appropriate action to resolve them

Maintain detailed records of all maintenance and repair activities

Collaborate with the operations team to ensure the fleet is well-maintained and ready for use

Adhere to all safety protocols and procedures to protect yourself and others

Participate in regular training to stay up-to-date with the latest industry techniques and technologies

What we're looking for

Proven experience as a Mechanic or Maintenance Worker, preferably within the fishing or maritime industry

Strong technical skills and knowledge of marine engines, electrical systems, and mechanical equipment

Ability to read and interpret technical manuals and diagrams

Excellent problem-solving and critical thinking skills

Attention to detail and the ability to work with a high degree of accuracy

Commitment to safety and a proactive approach to identifying and mitigating risks

Good communication and interpersonal skills to work effectively with the broader team

What we offer

At Mercidar Fishing Corp', we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

Performance bonus

Free lunch

Birthday cash gift