202 User Experience jobs in the Philippines

• Design complex systems and user flows across platforms; web and mobile applications
• Create low- to high-fidelity visual designs and interactive mockups
• Conduct user research to understand needs, behaviors, and pain points, and suggest actionable design improvements
• Communicate effectively with users and stakeholders to gather insights, define problems, and translate them into design solutionsUnderstand technology structures, component-based design, and the feasibility of UI implementation
• Proficient in Figma and Adobe Creative Suite (e.g., XD, Photoshop)
• Knowledge of HTML, CSS, and Bootstrap
• Bachelor of Science/Art in Graphic Design, Computer Science or Information Technology
• 5+ years of experience in related field

Job Type: Full-time

Work Location: In person

• Design complex systems and user flows across platforms; web and mobile applications
• Create low- to high-fidelity visual designs and interactive mockups
• Conduct user research to understand needs, behaviors, and pain points, and suggest actionable design improvements
• Communicate effectively with users and stakeholders to gather insights, define problems, and translate them into design solutions
• Understand technology structures, component-based design, and the feasibility of UI implementation
• Proficient in Figma and Adobe Creative Suite (e.g., XD, Photoshop)
• Knowledge of HTML, CSS, and Bootstrap
• Bachelor of Science/Art in Graphic Design, Computer Science or Information Technology
• 5+ years of experience in related field

Company Description
Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Job Description
Role Overview
The User Experience (UX) & Candidate Experience Analyst will lead the management, optimization, and performance tracking of Sutherland's career site and overall candidate journey. This role blends Talent Acquisition knowledge, UX expertise, data analytics skills, and a creative mindset to improve how candidates discover, navigate, and apply for roles.

You'll also analyze insights from the candidate survey (Qualtrics) to identify pain points and drive continuous improvements in the candidate experience from first touch to application.

Key Responsibilities

• Career Site Management: Own all updates, content accuracy, and optimization of the career site.
• Vendor Coordination: Act as the primary contact for the career site vendor to manage platform updates, fixes, and new features.
• UX Optimization: Analyze user behavior to identify candidate journey gaps and recommend enhancements.
• Data Analytics: Monitor and report KPIs such as visits, clicks, time spent, conversion rates, and applicant volume.
• Content Collaboration: Partner with designers and branding teams to provide content and creative optimization ideas.
• Candidate Experience: Audit and improve candidate-facing communications to ensure a consistent and compelling brand voice.

Qualifications
Key Skills & Qualifications

• Talent Acquisition knowledge and understanding of candidate processes.
• Experience managing or coordinating career site platforms or CMS tools.
• Strong analytical skills with proficiency in interpreting data and generating actionable insights.
• Familiarity with UX/UI principles and user journey mapping.
• Ability to manage third-party vendor relationships effectively.
• Stakeholder Management – Experience collaborating with global TA leaders, regional teams, and external vendors.
• Content & Journey Optimization – Capable of identifying gaps in the candidate journey and suggesting improvements, working closely with the content team.
• Basic SEO & Web Performance – Understanding of search optimization and visibility for job postings.
• Fluent in English – Strong written and verbal communication, especially for working with multiple geographies.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients.

Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human–machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end.  We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Job Description

Role Overview

The User Experience (UX) & Candidate Experience Analyst will lead the management, optimization, and performance tracking of Sutherland's career site and overall candidate journey. This role blends Talent Acquisition knowledge, UX expertise, data analytics skills, and a creative mindset to improve how candidates discover, navigate, and apply for roles.

You'll also analyze insights from the candidate survey (Qualtrics) to identify pain points and drive continuous improvements in the candidate experience from first touch to application

Key Responsibilities

• Career Site Management: Own all updates, content accuracy, and optimization of the career site.
• Vendor Coordination: Act as the primary contact for the career site vendor to manage platform updates, fixes, and new features.
• UX Optimization: Analyze user behavior to identify candidate journey gaps and recommend enhancements.
• Data Analytics: Monitor and report KPIs such as visits, clicks, time spent, conversion rates, and applicant volume.
• Content Collaboration: Partner with designers and branding teams to provide content and creative optimization ideas.
• Candidate Experience: Audit and improve candidate-facing communications to ensure a consistent and compelling brand voice.

Qualifications

Key Skills & Qualifications

• Talent Acquisition knowledge and understanding of candidate processes.
• Experience managing or coordinating career site platforms or CMS tools.
• Strong analytical skills with proficiency in interpreting data and generating actionable insights.
• Familiarity with UX/UI principles and user journey mapping.
• Ability to manage third-party vendor relationships effectively.
• Stakeholder Management – Experience collaborating with global TA leaders, regional teams, and external vendors.
• Content & Journey Optimization – Capable of identifying gaps in the candidate journey and suggesting improvements, working closely with the content team.
• Basic SEO & Web Performance – Understanding of search optimization and visibility for job postings.
• Fluent in English – Strong written and verbal communication, especially for working with multiple geographies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Key Responsibilities

• Design seamless, responsive user experiences for web and mobile platforms, balancing usability and aesthetics
• Collaborate with product and engineering teams to explore AI-enhanced features (e.g., recommendations, automation, personalization)
• Translate user insights, business needs, and technical capabilities into intuitive design solutions
• Deliver wireframes, user flows, interactive prototypes, and high-fidelity mockups
• Apply a strong visual design sensibility — layout, hierarchy, typography, color, and interaction
• Participate in user research and usability testing; translate findings into actionable design improvements
• Contribute to and help evolve our design system and visual language
• Advocate for accessible, inclusive design that meets WCAG standards
• Stay current on UX, AI, and design trends — and bring fresh thinking to the team

Experience

• 3–6+ years of experience in UX/UI design, with a strong portfolio that demonstrates both user-centered thinking and visual polish
• Good understanding of AI concepts (e.g., user-facing ML, generative AI, natural language interfaces) — no need to be a data scientist, but curiosity and comfort working with AI-driven products is preferred
• Proficiency in Figma, Adobe Creative Suite, or similar tools

Join the BIMCAP Family – Where BIMnovation Meets Collaboration

We are looking for a talented UI/UX Designer with a strong graphic design background to create intuitive, engaging, and visually appealing digital experiences. You will work with our Design Director and Graphics team to develop design systems, marketing collaterals, and digital content that align with the company's branding strategy and objectives.

Who We Are:

BIMCAP is an international BIM outsourcing company with an expanding portfolio of cultural, infrastructure, and commercial projects around the world. We are leaders in BIM innovation, growth of BIM talent, and unique for our supportive family-like culture. Join a team where your growth is our priority

What You'll Do:

1. Develop and maintain design systems, style guides, and reusable UI components.
2. Apply user-centered design principles and conduct user research to enhance usability.
3. Create high-quality designs using Figma, Adobe XD, and Adobe Creative Suite.
4. Ensure consistent branding and visual identity across all channels.
5. Design marketing collaterals, presentations, brochures, and digital content.
6. Produce original illustrations, motion graphics, and animations.
7. Support marketing campaigns with effective visual communication.
8. Maintain online platforms with updated portfolio, news, and content.

Who You Are:

1. Graduate of Bachelor's degree in Design, Multimedia Arts, or related field preferred.
2. Minimum 3+ years of experience as a UI/UX Designer or in a similar role.
3. Strong portfolio showcasing UI/UX and graphic design work.
4. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) and UI design tools (Figma, Sketch, or Adobe XD).
5. Experience in creating prototypes and interactive design concepts.
6. Strong grasp of typography, color theory, and layout principles.
7. Knowledge of responsive and mobile-first design.
8. Familiarity with front-end development concepts (HTML, CSS, JavaScript) is a plus.
9. Excellent attention to detail with the ability to handle multiple projects.
10. Strong collaboration and communication skills.

What We Offer:

• Comprehensive Health Insurance Upon Regularization.
• Industry-leading work-life balance — We pay for overtime and promote mental and physical health with weekly activities.
• 15 days paid leave upon regularization plus an additional 5 days after 1 year of service.
• Extra day of paid leave for every completed year of service as a loyalty bonus
• Team Gatherings, including paid lunch and training workshops.
• Working From Home hybrid work schedule upon regularization.
• Internet subsidy for Working from Home days.
• A fun, collaborative work environment with a rich rewards program to promote engagement.
• Competitive salary – negotiable based on experience.

Send your portfolio and CV to schedule your interview today.

Find Your Connection to Endless Possibilities

Are you a UX Designer looking for the next step in your career? If the opportunity to work in a global industry leader with a diverse culture excites you, this may be the role for you.

With Audinate, you'll find your connection to the world of sound and vision.

We lead the world in AV networking media to pioneer the way people see and hear. Our products seamlessly manage hundreds of audio and video channels with one network, making us the industry standard. You'll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, and even a 900-year old cathedral featured in Harry Potter.

Our core values are the foundation of everything we do: Excellence, Courage, Integrity, Innovation, and Teamwork.

If this resonates with you, this is the place for you.

What you'll experience with us

No matter your role, you'll feel part of our team and contribute to pioneering the future of AV so that everyone can be seen and heard.

In addition to a competitive salary, annual bonus and equity incentive plan, you'll be part of our diverse, values-based culture. You'll also enjoy a range of benefits, such as flexible working (2 days per week in our BGC office), home office support, and health & life insurance coverage.

What you'll be working on

We're seeking a talented UX Designer to join our Digital Services team and become Audinate's first dedicated UX professional. This is a unique opportunity to shape user experience across our cloud products, websites, and services with a focus on our AV device management SaaS product, Dante Director.

You'll work hands-on to design intuitive interfaces and experiences that help technical professionals successfully build, deploy, and manage Dante solutions. This role sits within our Manila web development team but collaborates across our global organization.

You will

• Lead end-to-end UX design for web-based products and portals, including Dante Director.
• Translate business requirements into intuitive user journeys, prototypes, and high-fidelity designs.
• Conduct user research using analytics tooling and direct customer interactions to both guide and measure the impact of design choices.
• Work closely with application developers in tight iteration cycles, bridging the gap between design vision and technical implementation.
• Develop and evolve our application design system and web component library.
• Build deep understanding of Dante and those who use it to drive clear and intuitive experiences.
• Champion user experience best practices across the Digital Services organization.
• Establish and maintain design quality standards, ensuring consistency across products.
• Facilitate design thinking workshops to solve complex user experience challenges.
• Stay current with UX/UI trends and emerging technologies to continuously innovate our digital products.

What we're looking for

• 5–10 years of UX/UI design experience, ideally with web applications and SaaS products.
• Strong portfolio demonstrating user-centered design thinking and visual design skills.
• Self-directed and comfortable being the design voice in technical discussions, respectfully advocating for design-first principles.
• Experience working with technical development teams using modern web technologies.
• Proficiency in Figma and modern design tools.
• Understanding of agile development methodologies (SCRUM experience preferred).
• Proven ability to conduct user research and translate insights into actionable design improvements.
• Collaborative approach to working with developers, product management, and other key stakeholders.
• Strong communication skills for presenting design rationale to senior stakeholders.
• Empathy for users and a passion for guiding them to success through thoughtful design.

Additional desirable skills

• Interest or prior experience in professional audio/AV technology.

If you're an experienced UX Designer looking for an opportunity to make a difference we may be on the same wavelength.

Job Responsibilities:

1.Collaborate with game operaters, producers, and designer to define research goals and questions for ongoing game projects.

2.Design, execute, and analyze user research studies including playtests, usability tests, interviews, surveys, and focus groups.

3.Recruit and manage participants that match target player demographics.

4.Observe players during gameplay sessions, identify usability issues, and gather behavioral data.

5.Analyze quantitative and qualitative data to uncover patterns, insights, and player pain points.

6.Communicate findings and actionable recommendations to cross-disciplinary teams through reports and presentations.

7.Help teams interpret player feedback and prioritize improvements based on user needs.

8.Stay up-to-date with user research methodology, tools, and best practices within games and interactive entertainment.

Job Requirements:

1.Bachelor's or Master's degree in Psychology, Human-Computer Interaction, Cognitive Science, Game Design, or a related field (or equivalent experience).

2.3+ years of experience in user research, UX research, or playtesting in games or software.

Strong understanding of research methodologies (interviews, surveys, usability testing, analytics, etc.).

3.Experience with statistical tools and qualitative analysis.

4.Excellent communication and presentation skills.

5.Passion for games and empathy for players of all backgrounds and skill levels.

6.Ability to work both independently and as part of a collaborative team.

Position Objective:

The UX Designer play a critical role in improving the usability, accessibility, and user satisfaction of our digital products, including our customer-facing websites, mobile apps, and insurance portals.  S/he focuses on optimizing the interaction between users and a product, ensuring that the product is easy to use, efficient, and provides a satisfying experience. The goal is to create designs that meet both user needs and business goals, resulting in a seamless and positive user journey.

Roles and Responsibilities:

1. Journey Mapping:

2. Map out the user journey from beginning to end, identifying all touchpoints where users interact with the product.

3. Identify areas where users face difficulties and develop strategies to improve the flow and usability of the product.

4. Wireframing and Prototyping:

5. Create wireframes, mockups, and/or interactive prototypes to represent the product's design and functionality helping stakeholders visualize the final product and can be tested with users before development begins.

6. Usability Testing:

7. Conduct usability tests on wireframes, prototypes, and final products to identify issues and gather feedback.

8. Observe real users interacting with the product and analyze how they use it, then iterate on designs based on findings.

9. Collaborating with Stakeholders:

10. Work closely with product managers, developers, and other stakeholders to align on project goals, scope, and timelines.

11. Ensure that design decisions align with business objectives, technical constraints, and user needs.

12. Design and Interaction

13. Ensure that visual elements (e.g., typography, color scheme, icons) and interaction patterns are consistent throughout the design.

14. Focus on designing the interactive elements of the product, such as buttons, forms, navigation, and other controls that users interact with.
15. Make sure that these interactions are intuitive, efficient, and enhance the overall user experience.

16. Visual Design:

17. Apply visual design principles to create aesthetically pleasing and functional interfaces that engage users while aligning with brand guidelines.

18. Create designs that are both beautiful and functional, balancing usability with visual appeal.

19. Responsive and Mobile Design:

20. Design interfaces that are optimized, responsive and maintains usability for multiple devices, including desktops, tablets, and smartphones.

21. Iterative Design Process:

22. Continuously improve and iterate on designs based on user feedback, analytics, and testing results.

23. Collaboration with Development Teams:

24. Work closely with developers to ensure that design specifications are understood and implemented accurately.

25. Assist with the front-end development of interfaces, ensuring that designs are implemented as intended.

26. Documentation:

    • Create detailed documentation of design processes, design specifications, and rationale behind design decisions.
    • Ensure that all relevant stakeholders have access to up-to-date design assets and information.

    • Accessibility Considerations:

    • Ensure that the product is accessible to all users, including those with disabilities.

    • Adhere to accessibility guidelines and ensure that the design is usable by people with different abilities (e.g., color blindness, motor disabilities).

    • Continuous Learning & Industry Trends:

    • Stay updated on the latest design trends, tools, and technologies.

    • Continuously improve design skills and knowledge, adopting new practices and techniques as the field evolves.

Minimum Job Requirements:

• Education –

• Bachelor's degree in UX/UI Design, Graphic Design, or a related field.

• Experience

• Proven experience as a UX Designer for at least 1 year. Experience in a financial services or insurance company is an advantage.

• Proficiency with design and prototyping tools such as Figma
• Experience with designing and optimizing web and mobile experiences for both individual consumers and businesses.

• Special/Skills

• Strong understanding of UX principles, accessibility guidelines, and customer-centric design processes, especially in the context of complex digital products like insurance portals and apps.

• Familiarity with HTML, CSS, and JavaScript (preferred but not required).
• Strong communication skills to work effectively with cross-functional teams, including developers, product managers, and business stakeholders.
• Ability to balance user needs with business goals, particularly in the context of the insurance industry, where compliance and security are key concerns.