1,016 Urgent Care jobs in the Philippines

Job Type: Full-Time | Long-Term | Permanent Position (9:00 AM – 6:00 PM PST)

About Us

A List Therapy Group partners with home health agencies across the U.S. to deliver high-quality therapy services and virtual support. We are looking for a proactive and detail-oriented Care coordinator to join our remote team. This role is crucial to ensuring patient care coordination, maintaining agency relationships, and keeping operations running smoothly.

Key Responsibilities

• Manage and monitor a caseload of patients, ensuring continuity of care and timely completion of visits.
• Follow up with therapists daily to confirm they meet prescribed visit frequencies and complete documentation/notes on time.
• Address all emails and respond to all phone calls within 30 minutes during the shift.
• Build and maintain strong relationships with home health agencies to ensure patient referrals and caseload growth.
• Track patient schedules, visit frequencies, and outstanding tasks.
• Identify and resolve problems quickly, ensuring issues are escalated and resolved in a timely manner.
• Multitask effectively while balancing communication, documentation, and coordination responsibilities.

Requirements

• Prior experience in healthcare coordination, or case management (home health experience preferred but not required).
• Excellent English communication skills (written and verbal).
• Exceptional problem-solving, follow-up, and multitasking abilities.
• Stable high-speed internet connection and reliable power source.
• Must have a computer, noise-cancelling headset, and functional camera.
• Must use Webwork time tracker throughout shift.
• Must remain active on Discord with camera on for the full shift.
• Ability to work 9:00 AM – 6:00 PM PST (night shift in the Philippines).

Why Join Us

• Fully remote, work-from-home position.
• Stable, long-term career opportunity with growth potential.
• Supportive team and professional company culture.
• Ongoing training and development opportunities.

How to Apply

Submit your resume along with a short audio recording introducing yourself and highlighting your experience in healthcare coordination, staffing, or case management.

After applying, you will receive a message on Indeed with a Google Form link where you must:

• Answer a series of questions.
• Submit your audio recording and resume.
• Important: Applications without a completed Google Form will not be considered.

Job Types: Full-time, Permanent

Pay: Php Php286.00 per hour

Expected hours: 40 per week

Benefits:

• Paid training
• Pay raise
• Work from home

Experience:

• Home Health Case management: 1 year (Preferred)

Language:

• English fluently (Required)

Work Location: Remote

We're #Hiring: Patient Care Coordinator-Wound Care

Are you passionate about patient care and ensuring smooth healthcare operations? Join our team as a
Patient Care Coordinator
, where you'll play a vital role in bridging communication between providers, patients, and healthcare partners to support wound care patients.

Key Responsibilities:

• Serve as the main point of contact for patients, providers, and partner agencies via phone.
• Accurately transcribe provider documentation into the EMR in a timely manner.
• Prepare and update progress notes, ensuring compliance with clinical and regulatory standards.
• Coordinate essential care needs, including:

Placing and tracking antibiotic orders.

Processing DME (Durable Medical Equipment) requests.

Sharing progress notes and orders with home health agencies.

• Follow up on outstanding tasks to ensure timely patient care.
• Maintain accurate and organized patient records.
• Work collaboratively with providers, nursing staff, and external partners to ensure seamless continuity of care.

Qualifications:

• Experience in healthcare coordination, patient care, or a medical office setting preferred.
• Strong organizational and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency with EMR systems and medical documentation.
• Knowledge of wound care, DME, or home health processes is a plus.
• Registered Nurse is required for this position

Interested? Send me a message and let's connect

• Answer incoming calls according to procedure and Departmental standards.
• Assist patients in their queries and concerns
• Collect patients' outstanding balance
• Assist third party entities, e.g. insurance, in their queries regarding patients' accounts
• Places outbound collection calls according to procedure and Departmental standards.
• Collect patients' outstanding balance
• Assist patients in their billing queries and concerns
• Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup.
• Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities.

Job Types: Full-time, Permanent

Pay: Php23, Php25,500.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Language:

• English (Preferred)

Work Location: In person

WE'RE HIRING – Chronic Care Management Nurse

Bacolod Site

PIONEER ACCOUNT

Work as Care Coordinators/Managers to US patients with chronic diseases - all done over the phone Earn more with less stress

Graduate of BS Nursing, with active PHRN License

With at least 1-3 years of hospital/clinical experience

Previous BPO experience an advantage

Good English communication

Willing to shift careers to a corporate setting

Preferably with prior experience in Case Management/Transition of Care

Amenable to work onsite in Bacolod and on a night shift schedule

Why Join Us?

Work with a seasoned team of professionals

Competitive compensation and benefits

Career development opportunities

Positive and supportive work culture

A game-changing career powered by YOU

We're Concentrix, a global technology and services leader that powers the brands you actually use every day. Think cutting-edge tech, innovative solutions, and working with some of the coolest companies around.

We're not just another job – we're a community of game-changers shaping the future of tech, finance, travel, and more.

As an Advisor, you'll join the movement powering the brands that define tomorrow. Let's challenge the status quo together Sounds exciting? Read on

Why You'll Love Working at Concentrix

We'll equip you with cutting-edge tech and top-tier training to dominate in your role. At Concentrix, career growth is a real thing. Most of our leaders started right where you are We are so rooting for your success story.

We offer mind-blowing benefits, exclusive discounts, and company programs that will make you say WOW

We got perks that support your unique style and help you crush your career goals. Here's a glimpse of what awaits you:

• Full paid communication, culture, and product-specific training

• Education Assistance Program

• Exclusive discounts from our partner establishments

• Referral bonus opportunities

• Mental Wellness Programs

• Career development programs, specialized courses, and language classes

• HMO, life insurance, leave conversion, and many more

Make a Real Impact with us as a Customer Experience Solutions Advisor

Think You've Got What It Takes?

• College graduate with or without experience in Customer Solutions roles

• At least six (6) months of background in the Customer Experience Solutions industry

• Good English communication skills

• Excellent customer service, problem-solving, and multitasking skills

• Superb computer skills

• Willing to work on shifting schedules

Even if you don't check every box, we encourage you to apply. Let's see what amazing things we can accomplish together

Ready, set, unlock the best version of you

This could be your next big thing. Start your Concentrix journey today and see why we're a top employer of choice by 440,000+ game-changers worldwide.

Concentrix is an equal opportunity employer

We're proudly united team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, gender identity, sexual orientation, religion, ethnicity, family or parental status, national, origin, disability, or any other classification protected by applicable national laws.

Are you game see what it's REALLY like to work at Concentrix? Check us out on Facebook & TikTok @ConcentrixPH, or visit to see how we roll. Expect it to be epic

Benefits/Perks

• Competitive Salary
• 13th and 14th month salary guaranteed
• Performance Incentive Plan / Yearly Bonus
• Retirement Program and Group Life Insurance
• Hybrid Work Set-up after 6 months working on-site
• Be part of a pioneer team

JOB DETAILS / ROLE PURPOSE
Our Customer Service/Care Advisors are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must be focused with meeting the needs of our clients as well as collaborate with other departments, consistently delivering a high quality of service and committing to continuous improvement.

*Key Responsibilities *
Key responsibilities will include, but are not limited to, the following:

• Responding to queries regarding coverage, claims, hospitalisation, complaints
• Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses
• Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
• Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
• Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
• Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
• Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention

Key Requirements

• Previous Call Center experience in a Healthcare Account is required
• Bachelor's Degree, Medical Allied preferred
• Can work with minimal supervision and comfortable working with deadlines
• Strong Knowledge of Microsoft Office (Excel, Word)
• Must be willing to work in rotating shifts
• Must be willing to work onsite in Makati for the first few months
• Fluent English
• Applicants who are able to start ASAP will be prioritized

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Great to have you on board.

Let's care for tomorrow.

The Care Coordinator will serve as a vital clinical resource for members, guiding screenings, preventive measures, and benefit coverage. This role involves direct interaction with members and providers, ensuring timely and accurate support and documentation. The Care Coordinator will also participate in creating educational materials and marketing initiatives for healthcare awareness.

Job Responsibilities

• Serve as a clinical resource for members seeking guidance on screenings or other preventive measures to optimize overall health for members and their families.
• Provide clinical support to the Support team, handling live member calls, emails, and chats for members seeking clinical assistance during their use of the program.
• Lead the internal review of client plan documents, preparing benefit coverage summaries for the Provider Relations and Support team to answer members' questions.
• Provide notice of coverage documentation outlining specific protocols for certain specialties (e.g., physical therapy, chiropractic visits, oncology, bariatric procedures).
• Serve as a clinical point of contact for providers with clinical coverage questions regarding treatment options, second opinion options, and alternative treatment plans.
• Follow up with pending items, ensuring members are updated promptly and responsively.
• Adhere to documentation standards to ensure all provider support and member support questions are properly logged and documented for client reviews, analytical reviews, and legal purposes.
• Initiate and oversee the creation of infographics and other marketing materials for key healthcare awareness months (e.g., Breast Cancer Awareness, Colon Cancer Awareness, Diabetes Education, Menopause).
• Proactively provide ideas on how to market or serve our member base more effectively.
• Become proficient in the client's program knowledge to provide the highest level of support and service to members.
• Work on special projects deemed key by management or at the suggestion of staff, collaborating with management on project priorities as needed.
• Perform other miscellaneous office duties as needed.

Requirements:

• Proven experience as a Care Coordinator, Case Manager, or similar role in a healthcare setting.
• Strong clinical background with knowledge of preventive healthcare measures and treatment options.
• Excellent communication skills, both written and verbal.
• Proficiency in handling member and provider inquiries via phone, email, and chat.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.
• Proficiency with healthcare documentation standards and legal requirements.

Preferred Qualifications

• Bachelor's degree in Nursing, Health Administration, or a related field.
• Experience with healthcare plan documentation and benefit coverage.
• Familiarity with creating educational and marketing materials for healthcare awareness.
• HIPAA Certification or training
• USRN Certificate
• Active NCLEX license

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.
• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.
• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.
• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits:

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

**MUST live relatively close to Sta. Rosa, Laguna**

We are looking for someone who enjoys working with people and providing excellent service. In this role, you will support property owners, tenants, and staff by handling calls, resolving concerns, and ensuring a smooth experience for everyone.

If this sounds like you, please submit your resume, we'd love to hear from you

• Permanent Work from Home
• Guaranteed Pay Increase upon regularization and yearly increase
• Work-from-Home Equipment Provided
• Full-time position (Tuesday - Saturday, 1:00 am to 10:00 am)
• HMO, Vacation & Sick Leave after 1 year

Job Tasks and Responsibilities:

• Manages a high volume of inbound and outbound calls and responds to email in a timely manner.
• Provides accurate and satisfactory answers to caller's inquiries and concerns.
• Reviews with callers their ledgers for charges and payment information.
• Guides callers through navigating the company websites, CONDOCafé, RENTCafé, and TownSq.
• Handles complaints from owners and tenants while providing top of the line service.
• Provides an excellent call experience for every caller.
• Returns client's phone call within the same day.
• Keeps detailed call logs from owners & tenants.
• Maintains company confidentiality at all time.
• Assists with special projects and analyses as requested.
• Performs other duties as assigned.

Skills & Qualifications

• Bachelor's degree in any field
• 3+ years of experience in customer service or an administrative role (preferred)
• Reliable attendance and strong work ethic
• Customer service–oriented, with excellent relationship-building skills
• Friendly, professional demeanor with strong verbal and written communication skills in English
• Highly organized and detail-oriented, with the ability to manage a large volume of work accurately and efficiently
• Strong time and inbox management skills
• Ability to manage multiple tasks in a fast-paced environment and remain calm under pressure
• Strong problem-solving, analytical, and investigative abilities
• Able to work independently as well as part of a team
• Quick learner with excellent process retention and adaptability
• Proficient in MS Office (Outlook, Excel, Word) and Windows
• Must have reliable internet access and a quiet, professional workspace for remote work

Company Overview

The Business Service Group (BSG) plays a vital role in providing essential back-office support to our sister companies situated in the picturesque landscapes of Hawaii , USA. We are not a BPO, we are a closely-knit family of enterprises, encompassing an accounting firm, insurance, photography services, property management, logistics, IT support, and Restaurant Supply, all operating under a unified ownership umbrella. We also support family-affiliated companies based in California in the Personal Care Products industry.

We are excited to welcome a new team member to support our sister company, Hawaiian Properties.

Hawaiian Properties, Ltd. is one of Hawaii's leading property management companies. They manage homeowners' associations, condominiums, rentals, and vacation properties across Oahu and the Big Island, with a focus on professionalism, integrity, and community service.

Why Join Us?

We have a great team, we hire smart and talented people and we reward people who work hard, learn quickly, apply their knowledge, and produce professional, accurate work. We will offer a very aggressive compensation package for this very important position.

OUTBOUND Call Center Agent for a US-based HOMECARE COMPANY reporting on-site in Alabang, Muntinlupa (Manila)

• In charge of schedule and place caregivers according to client care plans.
• Collaborate with US-based case managers and marketers to fulfill scheduling requests and requirements.
• Maintain ongoing communication and responding promptly with assigned families and caregivers regarding changes in schedules/client conditions
• Building a relationships with caregivers in delivering high quality care by offering guidance and ensuring care plan is followed.
• Rendering reports and filling up schedules in the company's own software system.
• Must be fluent in English written and oral communications.
• Ability to work independently with little supervision
• Must be willing to work full time on-site either AM or PM shifts with rotation schedule - 10pm to 6am; 6am to 2pm (Manila Time) at our local office in Alabang, Muntinlupa (Manila)
• Applicants must at least completed 3rd to 4th year college level.
• Proficient in Computer operation, familiar with Excel and can handle customized softwares, able to manage time effectively, able to multi-task, able to work efficiently in a fast phased work environment
• Must be a good TEAM player
• Ability to be proactive, resourceful and with high level of professionalism and confidentiality
• Experience in home care agency operation particularly staffing, payroll and recruitment is an advantage but not necessary
• Salary depending on work experience. With allowances, incentive schemes and health insurance upon regularization.

Job Types: Full-time, Permanent

Pay: Php23, Php26,000.00 per month

Benefits:

• Health insurance

Work Location: In person

Expected Start Date: 09/03/2025