5,879 Upselling jobs in the Philippines

About the role

We're seeking a passionate and customer-focused Telco Postpaid Care Customer Service Representative (CSR) to join our dynamic team at AUXILIA INC'. As a Telco Postpaid Care CSR, you will be responsible for providing exceptional customer service, handling inquiries, and identifying upselling opportunities to deliver tailored solutions that exceed our clients' expectations. This full-time role is based in Cebu City, Cebu.

What you'll be doing

1. Providing prompt and courteous customer service to clients via phone, email, and other communication channels
2. Addressing customer inquiries, concerns, and requests with professionalism and empathy
3. Identifying upselling opportunities and recommending relevant products and services to enhance the customer experience
4. Maintaining accurate records and documentation of customer interactions
5. Collaborating with cross-functional teams to ensure seamless service delivery
6. Continuously improving your product knowledge and customer service skills

What we're looking for

1. Strong communication and interpersonal skills with the ability to provide excellent customer service
2. Experience in a customer service or call centre environment, preferably in the telecommunications industry
3. Basic understanding of telecommunication products and services
4. Ability to work in a fast-paced, target-driven environment and adapt to changing customer needs
5. Proficiency in English and the local language (Cebuano)
6. Willingness to learn and grow within the organization

What we offer

At AUXILIA INC', we believe in nurturing our employees' growth and development. We offer competitive compensation, including a maximum salary of up to 25,000 for high-performing candidates. Additionally, we provide opportunities for career advancement, comprehensive training, and a supportive work environment that fosters collaboration and teamwork.

About us

AUXILIA INC' is a leading provider of telecommunications services, committed to delivering innovative solutions that empower our customers. Our commitment to excellence, coupled with our talented and dedicated team, has positioned us as a trusted partner in the industry. Join our team and be a part of our continued success.

Apply now to become our next Telco Postpaid Care Customer Service Representative

Job Summary

Contribute to the achievement of sales and profit targets in Modern Trade (MT) channels by participating in the development of mid-to-long-term and annual strategies.

• Formulate, execute, and manage innovative & creative sales plans (strategy/promotions) for MT channels in collaboration with Marketing/Sales department.
• Enhance sales capabilities by providing training and improving related structures and systems.
• Foster the growth and capabilities of subordinates through close communication and guidance

Minimum requirements

• Bachelor's degree in any related courses.
• Minimum of 3 years of experience in Trade Marketing within a(FMCG) company.
• Preferable experience in handling modern trade accounts.

Required skills

• Strategical and logical thinking skills
• Excellent Problem-Solving & Analytical s
• Good communication and interpersonal skills.
• Innovative and creative.
• Microsoft office proficiency

JOB SUMMARY:

• Collect, organize, and validate raw data from multiple sources (POS/QB reports, marketplaces, competitor listings) to ensure accuracy and completeness.
• Support in-store execution by maintaining demo units and managing interactive displays for product education and engagement.
• Draft weekly reports by compiling data, charts, and summaries for refinement by Sr. Associate or Officer.
• Maintain trackers for sales, inventory, ad performance, demo units, and engagement metrics, ensuring information is current and reliable for decision-making.
• Track daily/weekly ad spend, promotions, and marketplace activities, providing updated records for review by senior team members.
• Monitor competitor pricing, bundles, and promotional strategies, summarizing movements into actionable insights.
• Provide logistical support for training preparation, including scheduling, materials, and coordination with relevant Divisions.
• Assist in onboarding and refresher trainings by preparing checklists, co-facilitating sessions, or supporting documentation.
• Handle backup sales support tasks, including closing coverage, transaction monitoring, and responding/escalating urgent digital customer inquiries.
• Participate in store visits, ARS checks, and events to capture competitive insights, customer behavior, and store execution quality.
• Update ManyChat flows, templates, and Meta materials to keep communication accurate and timely.
• Consolidate sales data and assist in demand forecasting, highlighting risks such as slow-moving SKUs or overstock for review by senior staff.
• Collaborate with cross-functional Associates (Digital, Procurement, Retail, HR, Sales) to align initiatives and ensure consistent execution.
• Maintain up-to-date knowledge of products, promos, and internal processes to support alignment across trackers, reports, and strategic outputs.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Economics, Management, or a related field.
• 6 months or those with up to 1 year of relevant experience are welcome.
• Strong analytical and critical thinking skills; able to translate data into actionable insights.
• Proficient in MS Excel/Google Sheets; knowledge of dashboards, data visualization, or reporting tools is an advantage.
• Excellent organizational and documentation skills with high attention to detail.
• Good communication and presentation skills, both written and verbal.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Collaborative mindset with the ability to coordinate across multiple teams (Sales, Marketing, Retail, Procurement, Digital).
• Proactive, resourceful, and willing to learn retail and digital strategy execution.
• Knowledge of e-commerce platforms, digital ads (Meta, Google), or CRM tools (e.g., ManyChat) is a plus.
• Flexible and willing to perform both administrative support and on-ground execution when needed.
• Willing to do occasional store visits, events, or cross-functional projects.

Job Type: Full-time

Pay: Php17, Php25,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Sales Associate: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

We are seeking a talented individual to join our Client & Customer Service (Energy & Power) team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is a sales- and growth- related role within the regional E&P business. You will be required to collaborate and work with regional and other local Asian E&P, advisory, and engineering teams.

We will count on you to:

• Learning and understanding the E&P business and solutions of Marsh, and the respective internal stakeholders across Asia and globally
• Analysis and conceptualization of information to prepare compelling proposals
• Identifying clients' key decision makers, account needs, and underlying risks to determine potential services, products, and solutions that will best serve and address client business objectives
• Extracting critical business insights from across different E&P databases (Power BI skill is an advantage; willingness to learn the platform is critical)
• Leveraging a proficient awareness of internal offerings and broking solutions, and assisting in responses to client queries and concerns, resolving issues promptly.
• Developing complex and effective sales presentations, and supporting and assisting in the design, development and marketing of new E&P products.
• Assisting E&P colleagues on client requirements and shadowing leaders during sales meetings and presentations to gain insight and experience.
• Conducting thorough due diligence research, and leveraging various resources and channels of information to maintain a proficient awareness of market conditions and understanding of client needs and expectations to develop effective sales materials.
• Updating management on issues and progress regularly and upon request to ensure high quality client service.
• Overall execution of regional sales and growth strategy

What you need to have:

• Bachelor Degree in Business/ Communication/ Finance
• At least 2 years of experience in similar filed as Data Analyst
• Expereince using Power BI is an added advantage.

What makes you stand out?

• Communication: Essential for fostering strong relationships with both internal and external stakeholders, ensuring effective collaboration and understanding.
• Project Management: The capability to efficiently manage timelines and deliverables, meeting the expectations and requirements of our colleagues and clients.
• Proactiveness: A proactive attitude is vital for personal growth and success in this role, we encourage you to challenge yourself and step out of your comfort zone.
• Critical Thinking: As advisors, our responsibility is to ask pertinent questions and uncover the insights and outcomes our clients desire. It is therefore important that you do the same as you learn about our business and the broader industry.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_

The Sales Enablement Officer plays a critical role in ensuring Quipper's Sales teams are equipped, confident, and consistent in driving revenue growth.

This role focuses on designing and delivering sales training programs, enablement tools, and launch readiness initiatives that reduce ramp-up time for new Account Officers and enhance the overall effectiveness of the Business Development Team.

By bridging Product, Marketing, and Sales, the Sales Enablement Officer ensures every AO can clearly communicate Quipper's value proposition, address customer objections effectively, and adopt new products and features quickly. Ultimately, this role contributes to higher conversion rates, faster time-to-market, and improved profitability.

1. Sales Enablement & Training

• Design and deliver onboarding and ongoing training programs for Account Officers.
• Develop and maintain sales playbooks, toolkits, battlecards, and objection-handling guides.
• Ensure sales teams are updated on market positioning, competitive landscape, and value propositions.
• Build structured learning paths and refreshers to sustain skill development.

2. Product & Brand Launch Support

• Lead internal launch readiness for new products, features, and content releases.
• Collaborate with Product, Content, and Marketing to craft clear sales narratives and messaging.
• Equip Account Officers with presentation decks, demo scripts, FAQs, and talk tracks.
• Ensure consistent and timely adoption of new launches across sales teams.

3. Sales Performance Support

• Partner with Sales Managers to identify skills gaps, performance gaps, and training needs.
• Track and report on enablement effectiveness using KPIs such as playbook adoption, close rates, and sales cycle length.
• Organize regular refreshers, certifications, and workshops to sustain high sales productivity.
• Recommend targeted enablement interventions based on performance data.

4. Cross-Functional Collaboration

• Act as a liaison between GTM Strategy, Marketing, Product, and Sales teams.
• Provide structured feedback loops from Sales to Product and Marketing for continuous improvement.
• Align enablement efforts with GTM priorities, revenue targets, and profitability goals.
• Support leadership during GTM planning cycles with enablement inputs and insights.

Minimum Requirements:

• Minimum of 3 years of experience in Sales Enablement, Training, or Sales Operations (EdTech experience preferred but not required).
• Proven experience designing sales enablement content and tools (e.g., playbooks, battlecards, toolkits).

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

ONGOING OVER THE PHONE INTERVIEW

NON VOICE ACCOUNT

• Bridgetowne site

26, ,000 Package

Incentives HMO Paid trainings Night diff

Qualifications :

• at least 6 mos call center experience
• Strong communication skills (Verbal & Written)
• SHS, Undergraduate, Associate, College Graduate
• CAN Work on site & START ASAP

TIPS & GUIDE ARE PROVIDED UNTIL Final Interview

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Customer service: 1 year (Required)
• Technical support: 1 year (Required)

Language:

• English (Required)

Location:

• Pasig (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

About the role

We are seeking a motivated and service-oriented Customer Service representative. In this full-time role, you will be responsible for providing exceptional customer support to our clients in the telecommunications industry. Based in Davao City, Davao del Sur, this is an excellent opportunity to develop your skills in a dynamic and fast-paced environment.

What you'll be doing

Handling inbound customer calls and emails to address inquiries, troubleshoot issues, and provide solutions

Maintaining accurate records and documentation of all customer interactions

Identifying and escalating complex issues to the appropriate team or department

Providing product and service information to customers and assisting with sales and order processing

Actively seeking opportunities to improve customer satisfaction and resolve complaints effectively

Participating in team meetings and training sessions to continuously enhance your knowledge and skills

What we're looking for

At least HS or SHS Graduate

Previous experience in a customer service or call centre role, preferably in the telecommunications industry

Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner

Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and issues

Familiarity with customer service software and tools, such as CRM systems

Willingness to work in a fast-paced environment and adapt to changing priorities

Commitment to delivering high-quality customer service and maintaining a positive, solutions-oriented attitude

We're looking for a detail-oriented and motivated individual from the Philippines to join our team as a Customer Support Assistant. You'll be helping our users with questions, guiding them through our platform, and ensuring they have the best possible experience.

Key Responsibilities

• Respond to customer inquiries via chat, email, and support tickets.
• Provide clear and friendly assistance with bookings, payments, and account setup.
• Record customer feedback and share it with the team to improve services.
• Assist with light administrative tasks (data entry, scheduling, basic reporting).
• Work collaboratively with our global team.

Qualifications

• Strong written English communication skills.
• Computer literate (Google Workspace, email, chat platforms).
• Positive, problem-solving attitude with attention to detail.
• Reliable internet connection and a quiet working environment.
• Previous customer service or BPO experience is a plus but not required.

Job Type: Full-time

Pay: Php10, Php21,218.54 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: Remote