329 Triage Nurse jobs in the Philippines
Triage Nurse
Posted today
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Job Description
Job Overview
The Triage Nurse is responsible for providing safe and effective telephone assessments, patient care instructions, and directions to the appropriate level of care (emergent, urgent, medical/non-urgent and self-care). It includes scheduling of appointments for labs and/or radiology, prescription refill.
Key Responsibilities
- Follow the policies & procedures of Caring One and their clients.
- Handle Inbound Calls from Patients
- Check insurance eligibility
- Review patient's medical records
- Assess patient to determine the appropriate level of care required to safely meet the patient's medical needs. (Emergent, urgent, non-urgent or home care status)
- When appropriate, provide home care instructions using the approved, written.
- guidelines as well as approved reference material provided.
- Utilize all resources and guidelines at his/her disposal to effectively assess,
- prioritize, advise, schedule classes or physician appointments, or refer calls when necessary to the client.
- Coordinate to onshore nurses and providers to ensure quality of care
- Refer patients to appropriate medical facilities or providers for care, utilizing.
- approved guidelines as indicated by individual client profiles.
- Thoroughly complete documentation utilizing the appropriate EMR/PM System
- in compliance with the clients approved policies and procedures.
- Actively participate in new employee orientation, ongoing training programs,
- staff meetings, continuous quality improvement, and periodic performance/protocol evaluations and development.
- Maintain current nursing skills and knowledge base by attendance at workshops and seminars, completion of mandatory continuing education, reading of professional journals, publications, and participation in professional organizations.
Key Competencies:
- Strong customer service skills and patient-centered approach.
- Familiarity of urology terms and virtual triage and documentation best practices
- Active listening and empathy to address patient concerns with care and respect.
- Ability to multitask and manage high call volumes, patient check-ins, and scheduling simultaneously.
- Familiarity with electronic medical records (EMR) systems
- Knowledge of healthcare regulations and administrative processes.
- Adaptability and teamwork.
Working Conditions:
- Environment: Call Center setting, involving both administrative work and virtual patient interactions.
- Schedule: Full-time, night shift or weekend hours based on client needs and demands.
- Physical Requirements: Prolonged periods of sitting and using a computer; occasional lifting of files or supplies.
Job Type: Full-time
Pay: From Php30,000.00 per month
Benefits:
- Health insurance
- Paid training
Ability to commute/relocate:
- Iloilo City, Probinsya sang Iloilo: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Please provide your PRC License Number for Verification
- Are you willing to work onsite?
- Are you willing to work on graveyard shift?
Education:
- Bachelor's (Required)
License/Certification:
- PRC License (RN) (Required)
Location:
- Iloilo City, Probinsya sang Iloilo (Preferred)
Work Location: In person
Triage Nurse
Posted today
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Job Description
Location:
On-site in BGC, Taguig 
Work Shift:
US Time Zone; Must be open to Night Shift 
Salary Package:
- 2-4 years Clinical Experience: 40K - 50K
- 5-6 years Clinical Experience: 60K - 65K
 Start Date:
 Immediately / ASAP Joiners Only
 Open Positions:
 5 for 2-4 years experience; 5 for 5-6 years experience
Position Summary:
The Nurse Triage USRN will serve as the primary clinical contact for patients in a virtual behavioural health program. This role involves scheduling appointments, assisting with prescription refills, assessing patient symptoms, determining urgency levels, documenting interactions, and guiding patients to the appropriate care level. The nurse will adhere to clinical protocols and escalate cases as required to prioritise patient safety.
Key Responsibilities:
- Perform web and voice-based triage assessments for mental health and psychiatric patients
- Apply clinical judgment to decide next steps (e.g., scheduling, escalation, or referral)
- Accurately document all encounters in the electronic health record (EHR) system
- Adhere to established clinical protocols and escalation guidelines
Requirements:
- Active USRN license and based in the Philippines
- Minimum 2 years of clinical experience in triage, case management, or behavioural health
- Excellent verbal communication and documentation skills
- Comfortable working on-site in a voice-based environment
- Must pass voice screening and clinical assessment
- Candidates with frequent job changes (less than 1 year per role) will not be considered
- Required documents (e.g., TOR and Diploma) must be readily available
Recruitment Process:
- Initial Validation
- CV Review
- Assessment (12 PM - 3 PM, M-F)
- Final Interview (8 PM same day, upon passing assessment)
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Triage Nurse
Posted today
Job Viewed
Job Description
The Nurse Triage USRN will serve as the point of clinical contact for patients in virtual behavioral health program. This role is responsible for scheduling appts, assisting with rx refills, assessing patient symptoms, determining urgency, documenting interactions, and directing patients to the appropriate level of care. The nurse will operate within clinical protocols and escalate as needed to ensure patient safety.
Key Responsibilities
- Conduct web and voice-based triage assessments for mental health and psychiatric patients 
- Utilize clinical judgment to determine next steps (e.g., schedule, escalate, refer) 
- Document encounters accurately in the electronic health record (EHR) system 
- Follow established clinical protocols and escalation pathways 
Requirements
- Active USRN license, based in the Philippines - Minimum 2 years of clinical experience in triage, case management, or behavioral health 
- Strong verbal communication and documentation skills 
- Comfortable working in a voice-based, remote environment 
USRN | Triage Nurse
Posted today
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Job Description
Key Responsibilities
- Review patient records and provider notes to validate clinical necessity 
- Complete prior authorization forms and submit to payers via online portals or fax 
- Follow up on status of submitted requests and escalate delays appropriately 
- Maintain documentation accuracy and compliance with turnaround time requirements 
Requirements
- Active USRN license, based in the Philippines 
- 1 - 4 years of experience in utilization management, prior authorization or Triage 
- Familiarity with U.S. healthcare and payer systems 
Job Type: Full-time
Benefits:
- Health insurance
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Notice Period:
- Current and Expected Salary:
License/Certification:
- USRN Certificate (Preferred)
Work Location: In person
Telephone Triage Nurse
Posted today
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Job Description
The Emergency Triage Nurse plays a critical role in assessing and managing urgent patient concerns in a fast-paced aesthetics clinic. This nurse provides immediate clinical evaluation, prioritizes care needs, and ensures safe, timely intervention for post-procedure complications, adverse reactions, or unexpected symptoms.
Key ResponsibilitiesRapid Assessment & Triage
- Evaluate walk-in and call-in patients for urgent post-procedure concerns (e.g., swelling, bleeding, infection, allergic reactions).
- Prioritize cases based on severity and escalate to physicians or surgeons as needed.
Clinical Intervention
- Administer first aid, wound care, or emergency medications under protocol.
- Monitor vital signs and document clinical findings accurately.
Patient Communication
- Provide clear, empathetic guidance to patients experiencing distress or uncertainty.
- Educate patients on post-op expectations vs. warning signs.
Coordination & Documentation
- Liaise with aesthetic providers, surgeons, and front desk for seamless care transitions.
- Maintain detailed triage logs and incident reports.
Support During Procedures
- Assist with in-clinic urgent treatments (e.g., dissolving fillers, managing hematomas).
- Prepare emergency kits and ensure readiness of crash cart and supplies.
- Registered Nurse (RN)
- Minimum 2 years of clinical experience; aesthetics or ER/urgent care background preferred.
- Strong communication and critical thinking skills.
- Ability to remain calm and decisive under pressure.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Telephone Triage Nurse
Posted today
Job Viewed
Job Description
The Emergency Triage Nurse plays a critical role in assessing and managing urgent patient concerns in a fast-paced aesthetics clinic. This nurse provides immediate clinical evaluation, prioritizes care needs, and ensures safe, timely intervention for post-procedure complications, adverse reactions, or unexpected symptoms.
Key ResponsibilitiesRapid Assessment & Triage
- Evaluate walk-in and call-in patients for urgent post-procedure concerns (e.g., swelling, bleeding, infection, allergic reactions).
- Prioritize cases based on severity and escalate to physicians or surgeons as needed.
Clinical Intervention
- Administer first aid, wound care, or emergency medications under protocol.
- Monitor vital signs and document clinical findings accurately.
Patient Communication
- Provide clear, empathetic guidance to patients experiencing distress or uncertainty.
- Educate patients on post-op expectations vs. warning signs.
Coordination & Documentation
- Liaise with aesthetic providers, surgeons, and front desk for seamless care transitions.
- Maintain detailed triage logs and incident reports.
Support During Procedures
- Assist with in-clinic urgent treatments (e.g., dissolving fillers, managing hematomas).
- Prepare emergency kits and ensure readiness of crash cart and supplies.
- At least a PH Registered Nurse (RN)
- Minimum 2 years of clinical experience; aesthetics or ER/urgent care background preferred.
- Previous experience in BPO voice campaigns preferred.
- Strong communication and critical thinking skills.
- Ability to remain calm and decisive under pressure.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
USRN | Triage Nurse | Up to 65K Salary
Posted today
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Job Description
Position Summary
The Nurse Triage USRN will serve as the point of clinical contact for patients in virtual behavioral health program. This role is responsible for scheduling appts, assisting with rx refills, assessing patient symptoms, determining urgency, documenting interactions, and directing patients to the appropriate level of care. The nurse will operate within clinical protocols and escalate as needed to ensure patient safety.
Key Responsibilities
- Conduct web and voice-based triage assessments for mental health and psychiatric patients
- Utilize clinical judgment to determine next steps (e.g., schedule, escalate, refer)
- Document encounters accurately in the electronic health record (EHR) system
- Follow established clinical protocols and escalation pathways
Requirements
- Active USRN license, based in the Philippines - Minimum 2 years of clinical experience in triage, case management, or behavioral health
- Strong verbal communication and documentation skills
- Comfortable working in a voice-based, remote environment
Job Type: Full-time
Pay: Php40, Php65,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Notice Period:
- Current and Expected Salary:
License/Certification:
- USRN Certificate (Preferred)
Work Location: In person
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Nurse Triage
Posted today
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Job Description
Job title: Nurse Triage – USRN
Work set up: On-site in BGC Taguig
Work shift: US Time Zone; Must be open to Night Shift
Salary:
2-4 yrs Clinical Experience: PHP PHP 5000 Package
5-6 yrs Clinical Experience: PHP PHP 65000 Package
Start date: Immediately/ ASAP Joiners only
Key Responsibilities:
• Conduct web and voice-based triage assessments for mental health and psychiatric patients 
• Utilize clinical judgment to determine next steps (e.g., schedule, escalate, refer) 
• Document encounters accurately in the Electronic Health Record (EHR) system 
• Follow established clinical protocols and escalation pathways 
Requirements:
• With an active USRN license, based in the Philippines 
• Minimum 2 years of clinical experience in triage, case management, or behavioral health 
• Strong verbal communication and documentation skills 
• Comfortable working onsite and in a voice-based environment 
• Must pass voice screening and clinical assessment 
• Job hoppers who change jobs frequently in less than a year should be rejected. 
• The candidates should have documents readily available, such as TOR ( Termination of Resuscitation) and the Diploma 
Remote Triage Support Nurse
Posted today
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Job Description
Job Title: Remote Triage Support Nurse (Non-Clinical, Philippines-Based)
Company: Texas APP Consulting Services LLC
Job Type: Full-time, Remote (Work From Home)
About the Role
Texas APP Consulting Services LLC is seeking experienced Filipino Registered Nurses to provide 24/7 non-clinical triage support to our U.S.-based clients. This role is fully remote, focused on patient support and healthcare operations, and offers a competitive compensation package for qualified candidates.
Responsibilities
- Provide 24/7 triage support to U.S.-based clients
- Respond to patient inquiries and concerns in a professional manner
- Document and communicate effectively using electronic systems
- Utilize nursing knowledge to support healthcare operations
- Work independently in a remote setup, while being part of a global team
Qualifications
- Filipino Registered Nurse (RN); USRN license preferred
- Minimum 2 years of nursing experience (clinical or non-clinical)
- Strong communication and analytical skills
- Ability to adapt to U.S. time zones (24/7 rotating schedule)
- Familiarity with healthcare operations and patient support
What We Offer
- Competitive compensation package
- Flexible, work-from-home arrangement
- Opportunity to work with a dynamic and supportive global team
Schedule
- 24/7 rotating shifts to accommodate U.S. time zones
- May include nights, weekends, and holidays
Location
Remote – Philippines
Job Types: Full-time, Fixed term
Contract length: 12 months 
Pay: Php25, Php40,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Pay raise
- Work from home
Work Location: Remote
USRN – Nurse Triage
Posted today
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Job Description
Position Summary
The Nurse Triage USRN will serve as the point of clinical contact for patients in virtual behavioral health program. This role is responsible for scheduling appts, assisting with rx refills, assessing patient symptoms, determining urgency, documenting interactions, and directing patients to the appropriate level of care. The nurse will operate within clinical protocols and escalate as needed to ensure patient safety.
Key Responsibilities
- Conduct web and voice-based triage assessments for mental health and psychiatric patients 
- Utilize clinical judgment to determine next steps (e.g., schedule, escalate, refer) 
- Document encounters accurately in the electronic health record (EHR) system 
- Follow established clinical protocols and escalation pathways 
Requirements
- Active USRN license, based in the Philippines - Minimum 2 years of clinical experience in triage, case management, or behavioral health 
- Strong verbal communication and documentation skills 
- Comfortable working in a voice-based, remote environment 
- Must pass voice screening and clinical assessment