194 Travel Staff jobs in the Philippines

Job Summary
As a Reservation Agent, you will be responsible for assisting customers with their travel plans, hotel reservations, and providing exceptional customer service. br>
Duties:
- Handle incoming reservation inquiries via phone, email, or online chat
- Assist customers in booking hotel accommodations and travel arrangements
- Provide information on hotel amenities, room availability, and local attractions
- Upsell additional services or amenities to enhance the customer experience
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate records of reservations and customer interactions

Qualifications:
- Previous experience in a hospitality or customer service role is preferred
- Strong communication and interpersonal skills
- Knowledge of travel planning and sales techniques
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficiency in using reservation software or booking systems especially Sabre

This position offers the opportunity to work in a dynamic environment where you can utilize your hospitality skills to assist customers with their travel needs.

Job Type: Full-time

Work Setup: On-site in Cebu City

Shift Schedule: No Fixed Schedule

Role Requirements:

• Bachelor's degree in Tourism, Hospitality Management, or a related field (preferred)
• 2 - 4 years of relevant experience as a Travel Consultant or in a similar role within the travel industry or BPO travel campaign.
• Working knowledge of GDS platforms such as Amadeus, Sabre, Galileo, etc.
• Experience handling escalated cases and direct passenger communication is an advantage.
• Proficient in Microsoft Office Suite and online booking/reservation tools.
• Excellent communication, negotiation, and problem-solving skills.
• Preferably available to start immediately

Benefits:

Upon regularization:

- 10 VL, 10 SL, 5EL

- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)

Work Setup: Onsite (Cebu City)

Shift:  No Fixed Schedule

Responsibilities:

• Provide Expert Travel Consultation: Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
• Handle Travel Bookings: Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
• Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
  
• Ensure Regulatory Compliance: Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
• Supplier Coordination: Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
• Administrative Duties: Prepare detailed travel documentation, reports, and maintain accurate and confidential client records.

Qualifications & Requirements:

• Experience:  
• 2 to 4 years of relevant experience as a Travel Consultant or in a similar role within the travel industry.
• Experience handling escalated cases and direct passenger communication is an advantage.
• Education: Bachelors degree in Tourism, Hospitality Management, or a related field (preferred). 
• Technical Skills:  
• Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage.
• Proficient in Microsoft Office Suite and online booking/reservation tools. 
• Core Competencies: 
• Excellent communication, negotiation, and problem-solving skills. 
• Strong attention to detail and ability to perform well under pressure. 
• Capable of multitasking and efficiently managing multiple client inquiries.

Benefits:

Upon regularization:

- 10 VL, 10 SL, 5EL

- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)

Work Setup: Onsite (Cebu City)

Shift:  No Fixed Schedule

Responsibilities:

• Provide Expert Travel Consultation: Advise clients on destinations, transportation, accommodations, travel requirements, and travel insurance options.
• Handle Travel Bookings: Book flights, hotels, transfers, cruises, and tour packages based on client preferences, schedules, and budget.
• Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues, and offer practical travel solutions.
  
• Ensure Regulatory Compliance: Provide accurate, up-to-date information regarding travel regulations, visas, and other entry policies.
• Supplier Coordination: Liaise with airlines, hotels, tour operators, and transportation providers to confirm bookings and ensure smooth logistics.
• Administrative Duties: Prepare detailed travel documentation, reports, and maintain accurate and confidential client records.

Qualifications & Requirements:

• Experience:  
• 2 to 4 years of relevant experience as a Travel Consultant or in a similar role within the travel industry.
• Experience handling escalated cases and direct passenger communication is an advantage.
• Education: Bachelors degree in Tourism, Hospitality Management, or a related field (preferred). 
• Technical Skills:  
• Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is a strong advantage.
• Proficient in Microsoft Office Suite and online booking/reservation tools. 
• Core Competencies: 
• Excellent communication, negotiation, and problem-solving skills. 
• Strong attention to detail and ability to perform well under pressure. 
• Capable of multitasking and efficiently managing multiple client inquiries.

Benefits:

Upon regularization:

- 10 VL, 10 SL, 5EL

- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)

What's in it for you?
• Competitive Salary packages br>• HMO on the first day < r>• performance-based incentives < r>• Allowance < r>• Bonuses < r>Job Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>• Perform basic troubleshooting when necessary. < r>Job Qualifications:
• High school graduates or equivalent, including college undergraduates. < r>• Prior experience in a related field is desirable but not mandatory. < r>• Able to work on-site. < r>• Amenable to attending an on-site interview. < r>Job Types: Full-time, Fresh graduate
Salary: Up to Php30,000.00 per month
Benefits:
• Flexible schedule < r>• Health insurance < r>• Life insurance < r>• Opportunities for promotion < r>• Paid trainings < r>• Pay raise < r>• Company Events < r>Schedule:
• 8 hour shift < r>• Day shift < r>• Night shift < r>Education:
• At least HS graduate (old or new curriculum) < r>Supplemental pay types:
• 13th month salary < r>• Performance bonus

Full time
On site br>Location: King’s Court Building 2 Chino Roces Ave, Makati City < r>Night Shift

About the role
Join the dynamic team at Fulton' as a Travel Agent . In this full-time position, you will be responsible for providing exceptional customer service and booking travel arrangements for our valued clients in the airlines and hospitality sectors.

What you'll be doing?
Assist customers with researching and booking flights, hotels, and other travel-related services
Provide knowledgeable advice on travel destinations, airline schedules, and accommodation options
Maintain detailed records of all customer interactions and bookings

What we're looking for?
Excellent customer service skills and a passion for the travel industry
Proficient in using booking systems and travel-related software
Familiarity with the airlines and hospitality sectors, including industry-specific knowledge and regulations
Effective communication skills, both verbal and written
Ability to work well in a team and adapt to a fast-paced environment
English is mandatory

1. MUST BE A GRADUATE OF 4 YEAR MARKETING COURSE or any other business-related courses;
2. MALE or FEMALE;
3. 18 to 23 YEARS OF AGE;
4. GOOD IN ORAL AND WRITTEN COMMUNICATIONS SKILLS;
5. WITH PLEASING PERSONALITIES;
6. WITH GOOD MORAL CHARACTER;
7. WITH AT LEAST 1 TO 3 YEARS OF EXPERIENCE;
8. GOOD PERSONAL AND PROFESSIONAL RELATIONS;
9. DILIGENT AND HONEST;
10. CUSTOMER SERVICE, MARKETING, OR SALES EXPERIENCE;
11. KNOWLEDGE OF MARKETING TOOLS AND TECHNIQUES;
12. PROFICIENT IN RELEVANT COMPUTER APPLICATIONS;
13.PROFICIENT IN SOCIAL MEDIA MARKETING
---
- **Main Job Duties and Responsibilities**
- Help design and develop marketing materials
- Liaise and correspond with outside vendors and suppliers
- Draft press and social media releases
- Help prepare and conduct product presentations
- Help plan, coordinate and participate in marketing events
- Prepare online marketing campaigns
- Help to develop and implement strategies for social media platforms
- Update F and J Travel and Tours website (_if any_) and social media tools
- Monitor and assess customer feedback
- Maintain customer information via marketing database and CRM system
- Collect and analyze sales data to prepare **marketing reports**:

- Track, coordinate and assemble data to measure outcomes of marketing programs
- Communicate with sales and production regarding product and pricing changes (Can do Sales Function)
- Maintain archive of marketing materials
- Ensure marketing activities comply with state and government regulations
- Update monitoring Ledgers and books

You are obliged as well to do other job/s required and instructed by the management (related to F & J Operations).

**Reports**
- Daily Sales Report
- Daily Collection Report (per account; e.g. G-Cash, ML, Palawan, Banks, etc )
- Daily inquiries summary

**Salary**: Php8,000.00 - Php10,000.00 per month

**Benefits**:

- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided

Schedule:

- 8 hour shift
- Shift system

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- General Santos City, South Cotabato: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you willing to be trained?

Can you work under pressure?

Willingness to travel:

- 25% (preferred)

**Description**
**Online Travel Chat Consultant**
**#4th in Great Place to Work's Best Company To Work For 2025 **
**#10th in Fortune Magazine's 2025 World's Most Admired Companies **
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers **
**Top GBS Employers for the Philippines (2025) by the Everest Group **
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day- from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. **Find your place in service on #TeamAmex.**
**How will you make an impact in this role?**
**Get a first-class start to your travel career.**
American Express Travel & Lifestyle Services (TLS) serves American Express Card Members around the world with a full range of services, from trip planning and booking to enhancing their travel plans with tailored experiences.
Across the globe, TLS has thousands of dedicated colleagues who are passionate about what they do and take pride in delivering exceptional, personalized service to our customers and helping them to unlock unique and memorable experiences from their travels.
**From learner to leader, see the bigger picture.**
American Express Card Members can contact us via different channels; e-mail, on-line chat or voice/call. Our tech-savvy Consultants use their passion for travel and their ability to creatively resolve enquiries to deliver an extraordinary experience to our US-based customers who are using chat on the American Express Travel website.
This service enables the card members to interact in real-time to access their exclusive programs and unique benefits, gain assistance with website navigation and make bookings. It offers personal choice and convenience to our Card Members and inspires long-term relationships and loyalty along the way.
Travel plans change frequently. Here's just some of what you could be doing each day:
+ Consulting with your Card Members so that you can recommend tailored resolutions to immediately meet their needs
+ Troubleshooting any customer issues relating to the use of the travel website and expertly guiding customers whilst they navigate around the site
+ Assisting Card Members by expertly booking domestic and international flights, cars and hotels
+ Using your in-depth knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points
+ Multi-tasking as you will be conducting multiple customer conversations simultaneously
**Minimum Qualifications:**
**What you need to thrive**
+ A flair for recognizing customer mood and tone through written communication and delivering extraordinary customer care to meet their requirements
+ Ability to fluently speak and write in English
+ Computer skills are vital as you'll be communicating with multiple customers whilst navigating different tools, all day, every day
+ Resilience and composure to remain positive under pressure and manage your workload efficiently
+ A problem solver, you'll be able to effectively evaluate cardmember issues and offer the best creative solutions with a view to resolving on the first contact
+ A mathematical mind with an eye for detail and accuracy
+ Min. 1 year live chat experience is a must
+ Strong time-management, prioritization, and multi-tasking skills as you will be handling several different customer enquiries simultaneously
+ High level of integrity to work with customer information and meet compliance requirements
+ The flexibility to work a shifting schedule
+ Bachelor's degree, associate degree, college undergrads, senior high school graduate may apply
**Qualifications**
**Additional Details:** ** **
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig 
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home) 
+ Work From Home Requirements: 
+ Must have at least 25 mbps internet connection plan / speed 
+ Must have a private & quiet area to work at home 
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives. 
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
**Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.**
**To** **know** **more about our recruitment process, you may watch this short video -** ** ** **What to Expect: Recruitment at American Express** ** **
**Excited to be part of #TeamAMEX? Walk-in applications will be processed on the same day.** ** ** ** **
If you are interested and your relevant experience is aligned with the requirements of the role, you may visit our Career Center from Mondays to Fridays, 10am to 6pm at BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig (entrance is at 30th Street cor. Lane A).  
**Job:** Travel
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Req ID:** 25012737

Easy and Fast One-day Hiring Process! Earn up to 26k monthly plus more benefits! We are looking for a Travel Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Answer inquiries from clients about travel products and services < r>• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary < r>• Provide advice and recommendations on travel destinations and activities < r>• Handle customer complaints and resolve issues related to travel bookings < r>• Achieve performance targets related to customer satisfaction and sales conversion < r>

Qualifications:
• High school diploma or equivalent required < r>• No prior travel experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Familiarity with travel booking systems and tools is a plus but not required. < r>• Ability to adapt to changing customer needs and work well independently or as part of a team. < r>

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!