264 Travel Sales jobs in the Philippines
Quality Analyst - Travel Sales (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 21 days ago
Job Viewed
Job Description
About the job: Quality Analyst - Travel Sales (Cebu) | Onsite
Nature Of the Account: Travel Sales br>
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest Days: Night Shift
Educational Requirement: At least 2nd year completed
Work Experience:
2 to 4 years of overall experience with 1 to 2 years experience in providing quality monitoring feedbacks in call centre sales domain
Responsibilities:
Monitoring and Evaluation: Listening to live, recorded, or side-by-side calls and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics, evaluating demeanor, technical accuracy, customer service skills, and adherence to policies and procedures.
Data Analysis and Reporting: Analyzing call and interaction data to identify trends, performance gaps, and areas for improvement. This includes compiling and tracking performance metrics and preparing detailed reports for management.
Coaching and Feedback: Providing actionable feedback and coaching to call center agents based on quality monitoring findings to help them improve their performance and address specific areas for development.
Quality Improvement Initiatives: Collaborating with supervisors and management to develop and implement quality improvement initiatives, identify training needs, and assist in developing training programs.
Nature Of the Account: Travel Sales br>
Start Date: ASAP
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule | Rest Days: Night Shift
Educational Requirement: At least 2nd year completed
Work Experience:
2 to 4 years of overall experience with 1 to 2 years experience in providing quality monitoring feedbacks in call centre sales domain
Responsibilities:
Monitoring and Evaluation: Listening to live, recorded, or side-by-side calls and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics, evaluating demeanor, technical accuracy, customer service skills, and adherence to policies and procedures.
Data Analysis and Reporting: Analyzing call and interaction data to identify trends, performance gaps, and areas for improvement. This includes compiling and tracking performance metrics and preparing detailed reports for management.
Coaching and Feedback: Providing actionable feedback and coaching to call center agents based on quality monitoring findings to help them improve their performance and address specific areas for development.
Quality Improvement Initiatives: Collaborating with supervisors and management to develop and implement quality improvement initiatives, identify training needs, and assist in developing training programs.
This advertiser has chosen not to accept applicants from your region.
0
Team Lead - Travel Sales (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 21 days ago
Job Viewed
Job Description
About the job: Team Lead - Travel Sales (Cebu City) | Onsite
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Restdays: Nightshift
Educational Requirement: At least 2nd year completed
Work Experience:
Minimum 2 years experience in team lead experience in the sales LOB
Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Restdays: Nightshift
Educational Requirement: At least 2nd year completed
Work Experience:
Minimum 2 years experience in team lead experience in the sales LOB
Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
This advertiser has chosen not to accept applicants from your region.
1
Sales Coach - Travel Sales (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 24 days ago
Job Viewed
Job Description
About the job: Sales Coach - Travel Sales (Cebu City) | Onsite
br>Start Date: ASAP
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite in Cebu City
Shift Schedule | Rest days: shifting schedules
Educational Requirement: 2nd year completed / College Grad
Work Experience:
Minimum 2 years experience in team lead experience in the sales LOB
Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Performance Monitoring and Development: Regularly assess individual and team sales performance, identify strengths and weaknesses, and create personalized action plans for improvement.
Training and Coaching: Design and implement training programs, conduct individual and group coaching sessions, and provide feedback on sales techniques and strategies.
Skill Enhancement: Help sales representatives develop their skills in areas like prospecting, objection handling, negotiation, and closing deals.
Strategy and Goal Setting: Collaborate with sales teams to set clear and realistic performance goals and develop action plans to achieve them.
br>Start Date: ASAP
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite in Cebu City
Shift Schedule | Rest days: shifting schedules
Educational Requirement: 2nd year completed / College Grad
Work Experience:
Minimum 2 years experience in team lead experience in the sales LOB
Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Performance Monitoring and Development: Regularly assess individual and team sales performance, identify strengths and weaknesses, and create personalized action plans for improvement.
Training and Coaching: Design and implement training programs, conduct individual and group coaching sessions, and provide feedback on sales techniques and strategies.
Skill Enhancement: Help sales representatives develop their skills in areas like prospecting, objection handling, negotiation, and closing deals.
Strategy and Goal Setting: Collaborate with sales teams to set clear and realistic performance goals and develop action plans to achieve them.
This advertiser has chosen not to accept applicants from your region.
2
Sales Coach - Travel Sales (Cebu) | Onsite
Cebu, Cebu
TASQ Staffing Solutions
Posted 5 days ago
Job Viewed
Job Description
Start Date: ASAP
Nature Of The Account : Travel Sales
Type of Support : Voice
Work Arrangement : 100% Onsite
Shift Schedule | Restdays : Nightshift
Educational Requirement : College Graduate
Work Experience :
- Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment
- Experience in handling KPIs related to sales quota for any products
- Strong understanding on handling objections
- Can negotiate
- Process knowledge in Sales CRM, QA Tools, and Excel Dashboards
Job Description:
- Do one on one coaching with agents with focus on closing techniques, objection handling, and script adherance
- Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
- Ensure compliance with client-approved scripts, legal disclosures, and quality standards
- Analyze Daily and Weekly performance reports
This advertiser has chosen not to accept applicants from your region.
3
Team Lead - Travel Sales (Cebu) | Onsite
Cebu, Cebu
TASQ Staffing Solutions
Posted 5 days ago
Job Viewed
Job Description
Start Date: ASAP
Nature Of The Account : Travel Sales
Type of Support : Voice
Work Arrangement : 100% Onsite
Shift Schedule | Restdays : Nightshift
Educational Requirement : Finished at least 2 years in college without back subject/s
Work Experience :
- Minimum 2 years experience in team lead experience in the sales LOB
- Identifiers for sales: Quota based KPIs -understanding on closing techniques, handling objections, and adherance to sales scripts
Responsibilities:
- Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
- Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
- Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
- Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
This advertiser has chosen not to accept applicants from your region.
4
Team Lead - Travel Sales (Cebu) | Onsite
Cebu, Cebu
TASQ Staffing Solutions
Posted 5 days ago
Job Viewed
Job Description
Start Date: ASAP
Nature Of The Account : Travel Sales
Type of Support : Voice
Work Arrangement : 100% Onsite
Shift Schedule | Restdays : 24x7
Educational Requirement : Finished at least 2 years in college without back subject/s
Requirements:
- 2 to 4 years of overall Experience
- Minimum 12 months of experience in managing teams for contact center services
- Essential Hiring Skills:
- Experience and knowledge in people management
- PC basic knowledge, typing on PC using keyboard shortcuts
- Communication skills
- Coping with stressful situations
- Selling skills
- Microsoft office (Outlook, Word, Excel)
- Knowledge of data issues
- Focus on customer experience
Responsibilities:
- Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
- Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
- Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
- Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
This advertiser has chosen not to accept applicants from your region.
5
Call Center Travel Sales Trainer (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 24 days ago
Job Viewed
Job Description
About the job: Trainer - Travel Sales (Cebu City) | Onsite
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Rest Days: Night Shift
Educational Requirement: At least 2nd year completed
Work Experience:
Minimum of 3 years total experience (At least 6 months to 1 year as a Trainer)
Must have experience in handling sales campaigns.
Tools: Salesforce, PPT, Coaching & Mentoring, Microsoft Office
New Hire classes: Training delivery, Individual and Co-facilitation, Reporting
Non-New Hire: Floor support, Coaching, Training Needs analysis/training needs information, Work with Quality and Ops, Calibrations
Responsibilities:
Needs Assessment: Identify skill gaps and training needs through surveys, interviews, and performance analysis.
Curriculum Development: Design and create training materials, including presentations, handouts, and online resources.
Training Delivery: Facilitate training sessions, workshops, and seminars using various methods.
Evaluation and Feedback: Assess the effectiveness of training programs through feedback mechanisms and performance monitoring.
One-on-One Coaching: Provide individualized guidance and support to employees.
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Rest Days: Night Shift
Educational Requirement: At least 2nd year completed
Work Experience:
Minimum of 3 years total experience (At least 6 months to 1 year as a Trainer)
Must have experience in handling sales campaigns.
Tools: Salesforce, PPT, Coaching & Mentoring, Microsoft Office
New Hire classes: Training delivery, Individual and Co-facilitation, Reporting
Non-New Hire: Floor support, Coaching, Training Needs analysis/training needs information, Work with Quality and Ops, Calibrations
Responsibilities:
Needs Assessment: Identify skill gaps and training needs through surveys, interviews, and performance analysis.
Curriculum Development: Design and create training materials, including presentations, handouts, and online resources.
Training Delivery: Facilitate training sessions, workshops, and seminars using various methods.
Evaluation and Feedback: Assess the effectiveness of training programs through feedback mechanisms and performance monitoring.
One-on-One Coaching: Provide individualized guidance and support to employees.
This advertiser has chosen not to accept applicants from your region.
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6
BPO Team Lead - Travel Sales (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 24 days ago
Job Viewed
Job Description
About the job: Team Lead - Travel Sales (Cebu) | Onsite
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Rest days: shifting schedules
Educational Requirement: 2nd year completed / College Grad
Work Experience:
Minimum 2 years experience in team lead experience in the sales LOB
Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Rest days: shifting schedules
Educational Requirement: 2nd year completed / College Grad
Work Experience:
Minimum 2 years experience in team lead experience in the sales LOB
Identifiers for sales: - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Team Leadership & Management: Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
Sales Performance & Strategy: Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
Customer Service & Operations: Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
Collaboration & Communication: Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
This advertiser has chosen not to accept applicants from your region.
7
Call Center Team Lead - Travel Sales (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 2 days ago
Job Viewed
Job Description
Position: Team Lead – Travel Sales (Cebu) | Onsite
Start Date: ASAP br>
Account Type: Travel Sales
Support Type: Voice
Work Arrangement: 100% Onsite
Shift Schedule & Rest Days: Night shift
Educational Requirements:
Completed at least 2 years of college without any failed subjects
Work Experience:
At least 2 years of team lead experience in a sales line of business (LOB)
Familiar with sales KPIs such as quota attainment
Knowledge of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Team Leadership & Management: Lead, motivate, and coach a team of travel sales agents to meet or exceed sales targets. Responsibilities include hiring, training, and developing team members.
Sales Performance & Strategy: Track and analyze sales performance, identify improvement areas, and develop strategies to maximize sales and profitability. This includes setting sales plans, monitoring trends, and preparing reports.
Customer Service & Operations: Ensure the team delivers excellent customer service, provides expert travel advice, and offers tailored solutions. Also, manage and resolve customer issues and complaints effectively.
Collaboration & Communication: Work closely with other departments like operations and product development to ensure smooth service delivery. Maintain strong communication and relationships with clients and vendors.
Start Date: ASAP br>
Account Type: Travel Sales
Support Type: Voice
Work Arrangement: 100% Onsite
Shift Schedule & Rest Days: Night shift
Educational Requirements:
Completed at least 2 years of college without any failed subjects
Work Experience:
At least 2 years of team lead experience in a sales line of business (LOB)
Familiar with sales KPIs such as quota attainment
Knowledge of closing techniques, handling objections, and adherence to sales scripts
Responsibilities:
Team Leadership & Management: Lead, motivate, and coach a team of travel sales agents to meet or exceed sales targets. Responsibilities include hiring, training, and developing team members.
Sales Performance & Strategy: Track and analyze sales performance, identify improvement areas, and develop strategies to maximize sales and profitability. This includes setting sales plans, monitoring trends, and preparing reports.
Customer Service & Operations: Ensure the team delivers excellent customer service, provides expert travel advice, and offers tailored solutions. Also, manage and resolve customer issues and complaints effectively.
Collaboration & Communication: Work closely with other departments like operations and product development to ensure smooth service delivery. Maintain strong communication and relationships with clients and vendors.
This advertiser has chosen not to accept applicants from your region.
8
Call Center Travel Sales Team Lead (Cebu City)
Cebu, Cebu
TASQ Staffing Solutions
Posted 2 days ago
Job Viewed
Job Description
About the job Team Lead - Travel Sales (Cebu) | Onsite
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Work Experience:
2-3 yrs exp as a Team Lead in a sales LOB (required)
Experience in handling KPIs related to sales quota for any products
Strong understanding on handling objections
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Restdays: 24x7
Educational Requirement: 2nd year completed/College Grad
Start Date: ASAP br>
Nature Of The Account: Travel Sales
Work Experience:
2-3 yrs exp as a Team Lead in a sales LOB (required)
Experience in handling KPIs related to sales quota for any products
Strong understanding on handling objections
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule | Restdays: 24x7
Educational Requirement: 2nd year completed/College Grad
This advertiser has chosen not to accept applicants from your region.
9