194 Travel Position jobs in the Philippines
Travel Consultant
Posted 11 days ago
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Job Description
br>Sell:
* Serve as a primary point of contact for air-related inquiries from guests, travel advisors, and internal partners via phone, email and Salesforce with professionalism, and discretion.
* Create, confirm, and manage customized air itineraries using GDS systems (Amadeus), in alignment with Journey embarkation and disembarkation schedules.
* Maintain meticulous records within CRM and reservation systems, ensuring consistency, data accuracy, and guest satisfaction.
* Participate in continuous training to stay current on airline alliances, global entry regulations, GDS enhancements, and luxury service protocols.
* Assist with VIP guests, suite-level travelers, and world cruise clients requiring elevated attention and multi-segment planning.
Service:
* Effectively provide a high level, personalized level of service to the Explora Experience Centre, travel advisors and guests by assisting with air bookings, flight information (Schedules, airports, airlines, aircraft, tkt number, PNR, Pre-flight information required by authorities such as TSA req. from US, …) < r>* Provide personalized routing solutions and expert guidance tailored to individual travel needs
* Provide excellent service on flight upgrades, special assistance requests, and personalized preferences including airline loyalty programs and seating arrangements.
* Escalate to Air Services Specialists on most complex cases
* Escalate urgent issues when appropriate and work collaboratively with leadership and airline partners to resolve complex situations swiftly.
Support:
* Support to Ambassadors in managing guest and travel partner requests related to flights and on complex quotes/questions unavailable in reservation tool, and business initiatives of the air programs/promotions
* Support to Air Services Operations Managers on the identification of potential areas of improvements / criticalities in front-end processes to ensure the highest service level
* Report issues with air products set up, tools and pricing on reservation systems.
* Report accurately air bookings and modifications to ensure proper monitoring, quality controls, ticketing and servicing.
* Document air arrangements in line with internal processes and fare rules, including published, private, NDC and other cruise-specific contracted fares.
* On specific request of Air Services Operations Managers, act on air emergencies that may come up relating to schedule changes, cancellations, weather delays, ship delays, ship cancellation, guest repatriations, etc. and offer proactive communication and updates.
Required Profile:
* 10+ years of experience in air reservations, preferably in luxury travel, hospitality, or the cruise industry.
* Proficiency in GDS platforms (Amadeus required); knowledge of Seaware, Salesforce, or similar platforms a plus.
* Exceptional phone etiquette and written communication skills with fluency in English; additional languages such as German, Spanish, French, or Italian highly desirable.
* Demonstrated ability to handle VIP clientele with poise, confidentiality, and discretion.
* Strong understanding of global air routing, fare types (published, private, net, and NDC), airline policies, and international travel documentation requirements.
* Ability to thrive in a fast-paced, high-touch environment while maintaining empathy and professionalism.
* Strong organizational skills and attention to detail; able to manage multiple requests without compromising service excellence.
* Passion for travel, service, and delivering unforgettable guest experiences.
* Prior experience working for or supporting a luxury cruise line or premium travel brand.
* Knowledge of airline contracts, group space, and cruise-tour logistics is a plus
* Comfortable working across multiple systems, timezones (MNL) and platforms simultaneously.
* A collaborative mindset with a commitment to excellence, innovation, and continuous improvement.
Travel Consultant
Posted 15 days ago
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Job Description
As a Reservation Agent, you will be responsible for assisting customers with their travel plans, hotel reservations, and providing exceptional customer service. br>
Duties:
- Handle incoming reservation inquiries via phone, email, or online chat
- Assist customers in booking hotel accommodations and travel arrangements
- Provide information on hotel amenities, room availability, and local attractions
- Upsell additional services or amenities to enhance the customer experience
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate records of reservations and customer interactions
Qualifications:
- Previous experience in a hospitality or customer service role is preferred
- Strong communication and interpersonal skills
- Knowledge of travel planning and sales techniques
- Ability to work in a fast-paced environment while maintaining attention to detail
- Proficiency in using reservation software or booking systems especially Sabre
This position offers the opportunity to work in a dynamic environment where you can utilize your hospitality skills to assist customers with their travel needs.
Job Type: Full-time
Travel Agent / Travel Consultant (GDS proficient)
Posted 5 days ago
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Job Description
Work Setup: On-site in Cebu City
Shift Schedule: No Fixed Schedule
Role Requirements:- Bachelor's degree in Tourism, Hospitality Management, or a related field (preferred)
- 2 - 4 years of relevant experience as a Travel Consultant or in a similar role within the travel industry or BPO travel campaign.
- Working knowledge of GDS platforms such as Amadeus, Sabre, Galileo, etc.
- Experience handling escalated cases and direct passenger communication is an advantage.
- Proficient in Microsoft Office Suite and online booking/reservation tools.
- Excellent communication, negotiation, and problem-solving skills.
- Preferably available to start immediately
Benefits:
Upon regularization:
- 10 VL, 10 SL, 5EL
- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)
Travel Agent
Posted 8 days ago
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Job Description
• Competitive Salary packages br>• HMO on the first day < r>• performance-based incentives < r>• Allowance < r>• Bonuses < r>Job Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>• Perform basic troubleshooting when necessary. < r>Job Qualifications:
• High school graduates or equivalent, including college undergraduates. < r>• Prior experience in a related field is desirable but not mandatory. < r>• Able to work on-site. < r>• Amenable to attending an on-site interview. < r>Job Types: Full-time, Fresh graduate
Salary: Up to Php30,000.00 per month
Benefits:
• Flexible schedule < r>• Health insurance < r>• Life insurance < r>• Opportunities for promotion < r>• Paid trainings < r>• Pay raise < r>• Company Events < r>Schedule:
• 8 hour shift < r>• Day shift < r>• Night shift < r>Education:
• At least HS graduate (old or new curriculum) < r>Supplemental pay types:
• 13th month salary < r>• Performance bonus
Travel Agent
Posted 19 days ago
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Job Description
On site br>Location: King’s Court Building 2 Chino Roces Ave, Makati City < r>Night Shift
About the role
Join the dynamic team at Fulton' as a Travel Agent . In this full-time position, you will be responsible for providing exceptional customer service and booking travel arrangements for our valued clients in the airlines and hospitality sectors.
What you'll be doing?
Assist customers with researching and booking flights, hotels, and other travel-related services
Provide knowledgeable advice on travel destinations, airline schedules, and accommodation options
Maintain detailed records of all customer interactions and bookings
What we're looking for?
Excellent customer service skills and a passion for the travel industry
Proficient in using booking systems and travel-related software
Familiarity with the airlines and hospitality sectors, including industry-specific knowledge and regulations
Effective communication skills, both verbal and written
Ability to work well in a team and adapt to a fast-paced environment
English is mandatory
Travel Agent
Posted 1 day ago
Job Viewed
Job Description
2. MALE or FEMALE;
3. 18 to 23 YEARS OF AGE;
4. GOOD IN ORAL AND WRITTEN COMMUNICATIONS SKILLS;
5. WITH PLEASING PERSONALITIES;
6. WITH GOOD MORAL CHARACTER;
7. WITH AT LEAST 1 TO 3 YEARS OF EXPERIENCE;
8. GOOD PERSONAL AND PROFESSIONAL RELATIONS;
9. DILIGENT AND HONEST;
10. CUSTOMER SERVICE, MARKETING, OR SALES EXPERIENCE;
11. KNOWLEDGE OF MARKETING TOOLS AND TECHNIQUES;
12. PROFICIENT IN RELEVANT COMPUTER APPLICATIONS;
13.PROFICIENT IN SOCIAL MEDIA MARKETING
---
- **Main Job Duties and Responsibilities**
- Help design and develop marketing materials
- Liaise and correspond with outside vendors and suppliers
- Draft press and social media releases
- Help prepare and conduct product presentations
- Help plan, coordinate and participate in marketing events
- Prepare online marketing campaigns
- Help to develop and implement strategies for social media platforms
- Update F and J Travel and Tours website (_if any_) and social media tools
- Monitor and assess customer feedback
- Maintain customer information via marketing database and CRM system
- Collect and analyze sales data to prepare **marketing reports**:
- Track, coordinate and assemble data to measure outcomes of marketing programs
- Communicate with sales and production regarding product and pricing changes (Can do Sales Function)
- Maintain archive of marketing materials
- Ensure marketing activities comply with state and government regulations
- Update monitoring Ledgers and books
You are obliged as well to do other job/s required and instructed by the management (related to F & J Operations).
**Reports**
- Daily Sales Report
- Daily Collection Report (per account; e.g. G-Cash, ML, Palawan, Banks, etc )
- Daily inquiries summary
**Salary**: Php8,000.00 - Php10,000.00 per month
**Benefits**:
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- General Santos City, South Cotabato: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to be trained?
Can you work under pressure?
Willingness to travel:
- 25% (preferred)
Travel Associate
Posted 1 day ago
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Job Description
- Must have at least 3 months of BPO
- Willing to work onsite in Alabang
- Amenable to work on shifting schedule
Pay: Up to Php21,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
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Travel Agent Representative
Posted 22 days ago
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Job Description
br>Responsibilities:
• Answer inquiries from clients about travel products and services < r>• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary < r>• Provide advice and recommendations on travel destinations and activities < r>• Handle customer complaints and resolve issues related to travel bookings < r>• Achieve performance targets related to customer satisfaction and sales conversion < r>
Qualifications:
• High school diploma or equivalent required < r>• No prior travel experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Familiarity with travel booking systems and tools is a plus but not required. < r>• Ability to adapt to changing customer needs and work well independently or as part of a team. < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Travel Agent - 38000
Posted 22 days ago
Job Viewed
Job Description
br>Responsibilities:
• Manage travel bookings, inquiries, and changes with precision and care. < r>• Provide detailed information about travel options, rates, and itineraries. < r>• Process reservations, cancellations, and adjustments efficiently. < r>• Resolve travel-related issues and escalate complex cases as needed. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Maintain accurate records of travel arrangements and customer interactions. < r>
Qualifications:
• High school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus. < r>• Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs < r>• Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints < r>• Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies < r>• Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus < r>• Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities < r>
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Travel Account Agent
Posted 5 days ago
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Job Description
br>Resolve issues that may arise with travelers with a sense of urgency.
Plan details for travel including transportation, accommodation, and airlines.
Ability to communicate and negotiate effectively.
Qualifications:
- High School/Senior High School/College graduates
- Good communication and computer navigation skills
- Willing to work on-site
- Willing to start immediately
Interested applicants, kindly click the Apply Now button.