18 Transformation Consultant jobs in the Philippines
Finance Transformation Consultant
Manulife
Posted 7 days ago
Job Viewed
Job Description
We're looking for a Finance Transformation Consultant to join our Finance team at MBPS. In this role, you are responsible for supporting the implementation of Workiva across the global finance organization, consulting with stakeholders and governing appropriate use and best practices.
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.
**Position Responsibilities:**
+ Consult with business stakeholders on Workiva reporting opportunities, define and document overall implementation goals, timelines and level of support required
+ Partner with technical teams to build, develop and maintain data connections
+ Manage full-service implementations once assigned from needs assessment, design, development, implementation, and evaluation, and build strong internal relationships
+ Organize and conduct pre- and post-launch activities including requirements sessions, UAT, training, process documentation and platform support
+ Communicate with key stakeholders and technical teams on status of implementations
+ Manage Data and workflow standardization and efficiency
**Required Qualifications:**
+ Bachelor's degree in Accounting, Finance, Business or equivalent practical experience
+ Minimum of 5 years in a finance or accounting role, ideally with experience on projects, transformation, and process improvement
+ Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
+ Deep knowledge of financial reporting processes and systems
+ Analytical skills with the ability to design, organize and analyze information and reports with attention to detail and accuracy
**Preferred Qualifications:**
+ Experience with the **Workiva platform is an asset**
+ Experience on workflow development and analysis techniques including alteryx is a plus
+ **Knowledge on queries, power apps, power automate is an advantage**
+ Advanced excel skills with the ability to produce graphs, tables and perform calculations and automations
+ Ability to change while managing time and workload with aggressive timelines
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures
+ Highly organized with an ability to work in a fast-paced and multi stakeholder environment and manage multiple priorities.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.
**Position Responsibilities:**
+ Consult with business stakeholders on Workiva reporting opportunities, define and document overall implementation goals, timelines and level of support required
+ Partner with technical teams to build, develop and maintain data connections
+ Manage full-service implementations once assigned from needs assessment, design, development, implementation, and evaluation, and build strong internal relationships
+ Organize and conduct pre- and post-launch activities including requirements sessions, UAT, training, process documentation and platform support
+ Communicate with key stakeholders and technical teams on status of implementations
+ Manage Data and workflow standardization and efficiency
**Required Qualifications:**
+ Bachelor's degree in Accounting, Finance, Business or equivalent practical experience
+ Minimum of 5 years in a finance or accounting role, ideally with experience on projects, transformation, and process improvement
+ Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
+ Deep knowledge of financial reporting processes and systems
+ Analytical skills with the ability to design, organize and analyze information and reports with attention to detail and accuracy
**Preferred Qualifications:**
+ Experience with the **Workiva platform is an asset**
+ Experience on workflow development and analysis techniques including alteryx is a plus
+ **Knowledge on queries, power apps, power automate is an advantage**
+ Advanced excel skills with the ability to produce graphs, tables and perform calculations and automations
+ Ability to change while managing time and workload with aggressive timelines
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures
+ Highly organized with an ability to work in a fast-paced and multi stakeholder environment and manage multiple priorities.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
0
Organizational Development
Rosario, Cavite
World Networking Services Philippines, Inc
Posted 9 days ago
Job Viewed
Job Description
- Graduate of any bachelor's degree
- Must have a minimum of five (5) years of experience focusing on organizational development in a manufacturing industry br>- With excellent interpersonal and communication skills
- Willing to work onsite in Cavite area
- Can start immediately
- Must have a minimum of five (5) years of experience focusing on organizational development in a manufacturing industry br>- With excellent interpersonal and communication skills
- Willing to work onsite in Cavite area
- Can start immediately
This advertiser has chosen not to accept applicants from your region.
1
Organizational Development Manager
Pasig, National Capital Region
Dempsey Resource Management Inc.
Posted 6 days ago
Job Viewed
Job Description
The Organizational Development (OD) Manager is key in enhancing organizational effectiveness through
strategic initiatives that support culture, capability building, and change management. This role partners br>closely with HR, leadership teams, and various departments to develop and implement legacy people
programs that improve Employee Engagement, Performance Management, Leadership Development,
Retention Strategies, Career Management, and overall organizational health.
What you’ll do: < r>Organizational Development & Change Initiatives
Design, implement, and evaluate OD strategies that support business objectives. < r>Support change management efforts by providing leaders and teams with tools, frameworks, and < r>coaching.
onduct organizational diagnostics (e.g., culture audits and engagement surveys) and provide < r>actionable insights.
Learning & Development
ollaborate on creating and delivering learning programs focused on leadership, team < r>development, and skill-building.
upport the development and execution of competency models and career frameworks. < r> valuate the effectiveness of training and OD initiatives through metrics and feedback. < r>Performance Management & Talent Development
ssist in refining and facilitating performance management processes, ensuring alignment with < r>strategic goals.
artner with HR to support talent reviews, succession planning, and leadership pipeline < r>development.
Culture & Employee Engagement
elp design and drive initiatives that promote a positive and inclusive workplace culture. < r> nalyze engagement data and work with stakeholders to address gaps and opportunities. < r> erve as a culture ambassador, reinforcing values through programs and communication. < r>Data, Research & Analysis
onduct needs assessments, surveys, focus groups, and interviews to inform OD strategies. < r> repare reports, presentations, and recommendations based on qualitative and quantitative data. < r>
What we are looking for:
achelor’s degree in Psychology, Human Resources, Organizational Development, Business, or a
10 ars of experience in OD Leadership and Learning & Development. < r> olid understanding of OD concepts, models, and best practices (e.g., change management, team < r>dynamics, systems thinking).
xperience facilitating workshops, focus groups, training manual creation, and training sessions. < r> trong analytical, expert in communication, and project management skills. < r> bility to collaborate with diverse stakeholders and influence without authority.
strategic initiatives that support culture, capability building, and change management. This role partners br>closely with HR, leadership teams, and various departments to develop and implement legacy people
programs that improve Employee Engagement, Performance Management, Leadership Development,
Retention Strategies, Career Management, and overall organizational health.
What you’ll do: < r>Organizational Development & Change Initiatives
Design, implement, and evaluate OD strategies that support business objectives. < r>Support change management efforts by providing leaders and teams with tools, frameworks, and < r>coaching.
onduct organizational diagnostics (e.g., culture audits and engagement surveys) and provide < r>actionable insights.
Learning & Development
ollaborate on creating and delivering learning programs focused on leadership, team < r>development, and skill-building.
upport the development and execution of competency models and career frameworks. < r> valuate the effectiveness of training and OD initiatives through metrics and feedback. < r>Performance Management & Talent Development
ssist in refining and facilitating performance management processes, ensuring alignment with < r>strategic goals.
artner with HR to support talent reviews, succession planning, and leadership pipeline < r>development.
Culture & Employee Engagement
elp design and drive initiatives that promote a positive and inclusive workplace culture. < r> nalyze engagement data and work with stakeholders to address gaps and opportunities. < r> erve as a culture ambassador, reinforcing values through programs and communication. < r>Data, Research & Analysis
onduct needs assessments, surveys, focus groups, and interviews to inform OD strategies. < r> repare reports, presentations, and recommendations based on qualitative and quantitative data. < r>
What we are looking for:
achelor’s degree in Psychology, Human Resources, Organizational Development, Business, or a
10 ars of experience in OD Leadership and Learning & Development. < r> olid understanding of OD concepts, models, and best practices (e.g., change management, team < r>dynamics, systems thinking).
xperience facilitating workshops, focus groups, training manual creation, and training sessions. < r> trong analytical, expert in communication, and project management skills. < r> bility to collaborate with diverse stakeholders and influence without authority.
This advertiser has chosen not to accept applicants from your region.
2
Senior Manager - Organizational Development
Rosario, Cavite
World Networking Services Philippines, Inc
Posted 3 days ago
Job Viewed
Job Description
Graduate of any bachelor's degree
Must have a minimum of five (5) years of experience focusing on organizational development in a manufacturing industry br>With excellent interpersonal and communication skills
Willing to work onsite in Cavite area
Can start immediately
Must have a minimum of five (5) years of experience focusing on organizational development in a manufacturing industry br>With excellent interpersonal and communication skills
Willing to work onsite in Cavite area
Can start immediately
This advertiser has chosen not to accept applicants from your region.
3
HR Associate - Organizational Development
National Capital Region, National Capital Region
PH Global Jet Express Inc (J&T Express)
Posted 9 days ago
Job Viewed
Job Description
As an Organizational Development Associate, you will be a driving force behind creating an engaged, skilled, and adaptable workforce. Your expertise will contribute to the optimization of HR practices and the continuous evolution of our logistics operations.
br>QUALIFICATIONS:
Bachelor’s degree in a relevant field, such as organizational development, organizational psychology, human resources, or a business-related discipline. < r>At least 1 year of relevant work experience in a related industry
Experience in E-Commerce or Logistics is a plus.
KNOWLEDGE, SKILLS, & ABILITIES:
Excellent written and verbal communication skills.
Good interpersonal skills
Ability to handle multiple projects simultaneously and work under pressure.
Strong organization and project management skills.
Knowledgeable in Microsoft Office and relevant software.
DUTIES AND RESPONSIBILITIES:
Collaborate with OD counterparts nationwide for daily, monthly and annual report review
Analyze existing logistics processes, identify bottlenecks or inefficiencies, and recommend improvements to enhance operational effectiveness. Work with cross-functional teams to implement process changes and monitor their impact.
Generates nationwide reports for operational (staff, sprinter, sorter) efficiency.
Apply critical thinking and analytical skills to assess organizational needs, identify trends, and develop data-driven strategies and solutions especially in operations side.
Conduct organizational assessments and diagnose areas for improvement, including organizational structure and department processes.
Collection and validation of employee Job Description based on current position.
Align and update Organizational Structure based on organization needs.
Design and deliver training programs, workshops, and interventions to enhance employee skills and capabilities especially OD counterparts.
Collaborate with cross-functional teams, such as NMD, Operations, QC and HCM to address data-related issues concerning efficiency and performances of DH, DP, DC and HO.
Analyze and interpret data to measure the effectiveness and impact of organizational development initiatives.
Collaborate with HR professionals to align current practices with organizational goals.
Create monthly reports regarding targets, action plan, and recommendation for regional counterparts
Performs other duties as assigned.
BENEFITS:
Flexible schedule
Flextime
Opportunities for promotion
Pay raise
Promotion to permanent employee
br>QUALIFICATIONS:
Bachelor’s degree in a relevant field, such as organizational development, organizational psychology, human resources, or a business-related discipline. < r>At least 1 year of relevant work experience in a related industry
Experience in E-Commerce or Logistics is a plus.
KNOWLEDGE, SKILLS, & ABILITIES:
Excellent written and verbal communication skills.
Good interpersonal skills
Ability to handle multiple projects simultaneously and work under pressure.
Strong organization and project management skills.
Knowledgeable in Microsoft Office and relevant software.
DUTIES AND RESPONSIBILITIES:
Collaborate with OD counterparts nationwide for daily, monthly and annual report review
Analyze existing logistics processes, identify bottlenecks or inefficiencies, and recommend improvements to enhance operational effectiveness. Work with cross-functional teams to implement process changes and monitor their impact.
Generates nationwide reports for operational (staff, sprinter, sorter) efficiency.
Apply critical thinking and analytical skills to assess organizational needs, identify trends, and develop data-driven strategies and solutions especially in operations side.
Conduct organizational assessments and diagnose areas for improvement, including organizational structure and department processes.
Collection and validation of employee Job Description based on current position.
Align and update Organizational Structure based on organization needs.
Design and deliver training programs, workshops, and interventions to enhance employee skills and capabilities especially OD counterparts.
Collaborate with cross-functional teams, such as NMD, Operations, QC and HCM to address data-related issues concerning efficiency and performances of DH, DP, DC and HO.
Analyze and interpret data to measure the effectiveness and impact of organizational development initiatives.
Collaborate with HR professionals to align current practices with organizational goals.
Create monthly reports regarding targets, action plan, and recommendation for regional counterparts
Performs other duties as assigned.
BENEFITS:
Flexible schedule
Flextime
Opportunities for promotion
Pay raise
Promotion to permanent employee
This advertiser has chosen not to accept applicants from your region.
4
Transformation and Operational Excellence Consultant
Manulife
Posted 18 days ago
Job Viewed
Job Description
We are looking for a strategic and tech-savvy **Transformation and Operational Excellence Consultant** with a strong background in emerging technologies to support our journey toward a more agile, data-driven, digital, and customer-centric insurance organization. This role will focus on identifying and implementing innovative solutions that streamline operations, enhance customer experience, and future-proof our business in a rapidly evolving insurance landscape.
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
5
Transformation and Operational Excellence Consultant
Manulife
Posted 18 days ago
Job Viewed
Job Description
We are looking for a strategic and tech-savvy **Transformation and Operational Excellence Consultant** with a strong background in emerging technologies to support our journey toward a more agile, data-driven, digital, and customer-centric insurance organization. This role will focus on identifying and implementing innovative solutions that streamline operations, enhance customer experience, and future-proof our business in a rapidly evolving insurance landscape.
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
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6
Organizational Development Manager - Pasig City
Pasig, National Capital Region
Dempsey Resource Management Inc.
Posted 7 days ago
Job Viewed
Job Description
Qualifications:
Bachelor’s degree in Psychology, Human Resources, Organizational Development, Business, or a related field (Master’s degree a plus). br>10 years of experience in OD Leadership and Learning & Development. < r> olid understanding of OD concepts, models, and best practices (e.g., change management, team dynamics, systems thinking). < r> xperience facilitating workshops, focus groups, training manual creation, and training sessions. < r> trong analytical, expert in communication, and project management skills. < r> bility to collaborate with diverse stakeholders and influence without authority. < r>
What you’ll do: < r>
Organizational Development & Change Initiatives
ign, implement, and evaluate OD strategies that support business objectives. < r> upport change management efforts by providing leaders and teams with tools, frameworks, and coaching. < r> onduct organizational diagnostics (e.g., culture audits and engagement surveys) and provide actionable insights. < r>
Learning & Development
ollaborate on creating and delivering learning programs focused on leadership, team < r>development, and skill-building.
upport the development and execution of competency models and career frameworks. < r> valuate the effectiveness of training and OD initiatives through metrics and feedback. < r>
Performance Management & Talent Development
ssist in refining and facilitating performance management processes, ensuring alignment with strategic goals. < r> artner with HR to support talent reviews, succession planning, and leadership pipeline development. < r>
Culture & Employee Engagement
elp design and drive initiatives that promote a positive and inclusive workplace culture. < r> nalyze engagement data and work with stakeholders to address gaps and opportunities. < r> erve as a culture ambassador, reinforcing values through programs and communication. < r>
Data, Research & Analysis
onduct needs assessments, surveys, focus groups, and interviews to inform OD strategies. < r> repare reports, presentations, and recommendations based on qualitative and quantitative data.
Bachelor’s degree in Psychology, Human Resources, Organizational Development, Business, or a related field (Master’s degree a plus). br>10 years of experience in OD Leadership and Learning & Development. < r> olid understanding of OD concepts, models, and best practices (e.g., change management, team dynamics, systems thinking). < r> xperience facilitating workshops, focus groups, training manual creation, and training sessions. < r> trong analytical, expert in communication, and project management skills. < r> bility to collaborate with diverse stakeholders and influence without authority. < r>
What you’ll do: < r>
Organizational Development & Change Initiatives
ign, implement, and evaluate OD strategies that support business objectives. < r> upport change management efforts by providing leaders and teams with tools, frameworks, and coaching. < r> onduct organizational diagnostics (e.g., culture audits and engagement surveys) and provide actionable insights. < r>
Learning & Development
ollaborate on creating and delivering learning programs focused on leadership, team < r>development, and skill-building.
upport the development and execution of competency models and career frameworks. < r> valuate the effectiveness of training and OD initiatives through metrics and feedback. < r>
Performance Management & Talent Development
ssist in refining and facilitating performance management processes, ensuring alignment with strategic goals. < r> artner with HR to support talent reviews, succession planning, and leadership pipeline development. < r>
Culture & Employee Engagement
elp design and drive initiatives that promote a positive and inclusive workplace culture. < r> nalyze engagement data and work with stakeholders to address gaps and opportunities. < r> erve as a culture ambassador, reinforcing values through programs and communication. < r>
Data, Research & Analysis
onduct needs assessments, surveys, focus groups, and interviews to inform OD strategies. < r> repare reports, presentations, and recommendations based on qualitative and quantitative data.
This advertiser has chosen not to accept applicants from your region.
7
Director Consulting Delivery (Wealth Management)
Taguig, National Capital Region
ADDFORCE Human Resource Solutions INC
Posted 7 days ago
Job Viewed
Job Description
Location: McKinley Hill, Taguig City
Work Setup: Onsite br>Schedule: Shifting Schedule
Summary:
This leadership role is responsible for overseeing strategy, operations, and financial performance within a BPO-focused Wealth Management division. The position emphasizes strategic planning, cross-functional collaboration, data analysis, and performance optimization.
Key Responsibilities:
Develop and implement BPO strategies tailored to commercial banking.
Present financial data and trends to stakeholders through executive-level presentations.
Design management reporting packages with insights and recommendations.
Coordinate across business, finance, and project teams for aligned execution.
Analyze KPIs and financial data to inform strategic decisions.
Lead performance optimization efforts, focusing on cost and fee management.
Mitigate business risks, including regulatory and operational issues.
Represent the business in internal and external strategic discussions.
Qualifications:
10+ years’ experience in Wealth Management and leadership roles. < r>Bachelor's degree in Business, Finance, or related field (advanced degrees/certifications preferred).
Strong skills in Excel, PowerPoint, and data visualization.
Self-motivated leader with excellent communication, analytical, and project management abilities.
Proven ability to influence stakeholders and present effectively to senior executives.
Work Setup: Onsite br>Schedule: Shifting Schedule
Summary:
This leadership role is responsible for overseeing strategy, operations, and financial performance within a BPO-focused Wealth Management division. The position emphasizes strategic planning, cross-functional collaboration, data analysis, and performance optimization.
Key Responsibilities:
Develop and implement BPO strategies tailored to commercial banking.
Present financial data and trends to stakeholders through executive-level presentations.
Design management reporting packages with insights and recommendations.
Coordinate across business, finance, and project teams for aligned execution.
Analyze KPIs and financial data to inform strategic decisions.
Lead performance optimization efforts, focusing on cost and fee management.
Mitigate business risks, including regulatory and operational issues.
Represent the business in internal and external strategic discussions.
Qualifications:
10+ years’ experience in Wealth Management and leadership roles. < r>Bachelor's degree in Business, Finance, or related field (advanced degrees/certifications preferred).
Strong skills in Excel, PowerPoint, and data visualization.
Self-motivated leader with excellent communication, analytical, and project management abilities.
Proven ability to influence stakeholders and present effectively to senior executives.
This advertiser has chosen not to accept applicants from your region.
8
Change Management Consultant
ACCPRO International
Posted 22 days ago
Job Viewed
Job Description
oin Us as a Change Management Consultant!
Manila | Hybrid set up (2x remote, 3x onsite) | 9:00 AM – 6:00 PM (Monday to Friday) br>
Are you a results-driven professional passionate about guiding organizations through successful transformations? We're seeking a Change Management Consultant to partner with executive-level clients, crafting and implementing solutions that drive positive behavioral change and achieve sustainable operational results. You'll be instrumental in leading change management strategies, mentoring junior staff, and fostering strong client relationships. If you thrive in a fast-paced environment, possess a growth mindset, and are dedicated to exceeding expectations, we invite you to apply and help us deliver impactful solutions.
Qualifications:
• 5+ years of technology-related change management, strategy, or consulting experience < r>• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field < r>• PROSCI Certified Change Practitioner preferred < r>• Open to international travel for meetings and workshops < r>• High sense of urgency and speed of delivery, without compromising on quality • Amenable to working hybrid set up (2x remote, 3x onsite)
Manila | Hybrid set up (2x remote, 3x onsite) | 9:00 AM – 6:00 PM (Monday to Friday) br>
Are you a results-driven professional passionate about guiding organizations through successful transformations? We're seeking a Change Management Consultant to partner with executive-level clients, crafting and implementing solutions that drive positive behavioral change and achieve sustainable operational results. You'll be instrumental in leading change management strategies, mentoring junior staff, and fostering strong client relationships. If you thrive in a fast-paced environment, possess a growth mindset, and are dedicated to exceeding expectations, we invite you to apply and help us deliver impactful solutions.
Qualifications:
• 5+ years of technology-related change management, strategy, or consulting experience < r>• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field < r>• PROSCI Certified Change Practitioner preferred < r>• Open to international travel for meetings and workshops < r>• High sense of urgency and speed of delivery, without compromising on quality • Amenable to working hybrid set up (2x remote, 3x onsite)
This advertiser has chosen not to accept applicants from your region.
9