495 Training Roles jobs in the Philippines
Support Roles – Training
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Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
- Must have good problem solving, decision making & analytical skills.
- Manages team performance.
- Provide effective coaching and constructive feedback to subordinates.
- Performs administrative tasks for Operational support.
- Lead teams into achieving metric goals, complete monthly deliverable and tasks
Qualifications
- Completed at least 2 years in college
- Must have at least 2 years of relevant experience in Training, Workforce, or Quality as Team Lead or Manager
Additional Information
Benefits and Company Perks:
- Structured career path
- Growing and expanding team – more internal career progression opportunities for all
- Safe work environment
- Free HMO coverage from day 1, including your domestic partner
- Skills training opportunities
- Paid leaves
- Annual appraisal
Learning & Development Specialist
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Qualifications:
- An ideal L&D Specialist should possess a strong combination of educational background, professional experience, and a passion for continuous learning.
- They should have a solid understanding of adult learning principles, instructional design, and modern learning technologies.
- This individual must also be an excellent communicator, able to engage and inspire learners, while managing multiple training projects and evaluating their success in alignment with organizational goals.
- Bachelor's Degree - A degree in Human Resources, Education, Psychology, Business Administration, or a related field is required.
- Instructional Design Knowledge - A foundational understanding of Instructional Design methodologies, including a basic understanding of models like ADDIE or SAM.
- Certifications from reputable platforms such as Alison, Coursera, or other recognized providers are advantageous.
- Strong Communication Skills - Demonstrates ability to communicate complex concepts clearly, both written and verbal, tailored to diverse audiences.
- The ability to explain learning materials in an engaging and accessible way is key to successful delivery.
- Facilitation & Presentation Skills - Comfort and confidence in facilitating both small and large group sessions.
- Ability to lead discussions, encourage participation, and present information in a way that promotes engagement and learning.
- Technology Proficiency - Strong technology skills, particularly in Microsoft Office Suite (Word, PowerPoint, Excel) to create reports, presentations, and project documents.
- Adaptability - Ability to thrive in a fast-paced, dynamic environment, adjusting training approaches to meet changing organizational needs or learner requirements. Comfort with embracing new learning technologies and techniques.
- Collaboration & Teamwork - A collaborative mindset, with the ability to work effectively with cross-functional teams—including HR, leadership, subject-matter experts, and employees at all levels—to design and implement successful learning initiatives.
- Continuous Learning - A commitment to personal and professional growth, with a passion for staying up-to-date on the latest trends, best practices, and technologies in learning and development.
- A proactive approach to seeking new learning opportunities and applying innovative methods to enhance training programs.
Job Type: Full-time
Pay: Php28, Php30,000.00 per month
Benefits:
- Paid training
Work Location: In person
Learning Development Manager
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The Learning & Development Manager is responsible for designing, implementing, and managing comprehensive training programs that enhance employee skills, knowledge, and performance. This role involves identifying training needs, developing effective learning strategies, delivering engaging training, and evaluating program outcomes.
Key Responsibilities- Needs Analysis: Assess training needs at individual, team, and organizational levels based on current and future business goals.
- Program Development: Design and develop diverse training programs utilizing classroom instruction, online learning, workshops, and coaching.
- Delivery: Facilitate training programs, ensuring they provide engaging and effective learning experiences.
- Evaluation: Measure the effectiveness of training programs and their impact on employee performance and business outcomes.
- Budget Management: Manage training budgets, negotiate vendor contracts, and monitor spending.
- Collaboration: Partner with HR, managers, and stakeholders to align training initiatives with organizational goals.
- Technology: Stay updated on emerging technologies and learning methods to enhance training effectiveness.
- Continuous Improvement: Identify areas for improvement in training programs and implement necessary changes.
- Reporting: Prepare reports and presentations on training activities, outcomes, and effectiveness.
- Compliance: Ensure all training and development activities comply with relevant regulations and standards.
- Bachelor's degree in Business, Psychology, or a related field.
- 7+ years in Learning & Development or related fields; certifications in HR (e.g., CPLP) are a plus.
- With at least 3 years of experience in Organizational Development
- Experience in recruitment is a plus
Skills:
Proven experience as an L&D Manager, Training Manager, or similar role.
- Knowledge of effective learning and development methods.
- Familiarity with e-learning platforms and practices.
- Experience in project management and budgeting.
- Proficient in MS Office and Learning Management Systems (LMS).
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational skills and ability to manage multiple tasks.
- Strong leadership and people management skills.
- Open to work in Mid-Shift schedule
Learning & Development Manager
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Qualifications:
- College graduate
- A minimum of 3-5 years' experience in Learning & Development with at least 3 years as a Assistant Manager/Manager in L&D
- Excellent verbal and written communication skills, with the ability to train professionals at different competency levels
- Proven experience in coaching and mentoring teams for performance enhancement
- Should have experience in using LMS platforms and training tools for content delivery and assessments
- Strong analytical and problem-solving skills to customize training based on business needs
Perks and Benefits:
- Fixed Weekends Off.
- Equipment's provided.
- HMO Day 1 including 1 Dependent.
- Competitive salary.
- Generous vacation and leave policies to support work-life balance.
- Opportunities for career advancement within the organization.
- Welcome gift.
Learning & Development Lead
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Learning and Development Program Lead
We are looking for a Learning and Development Program Lead to drive impactful training initiatives and empower teams through learning. This role involves strategizing, designing, and executing training programs that support organizational growth and employee development.
If you have a strong background in hospitality and a passion for elevating service excellence through people, this role is a great fit. Your experience in hotel, restaurant, or food service operations will give you the edge in understanding the unique training needs of our dynamic teams.
Key Responsibilities:
- Identify training needs through assessments and stakeholder consultations
- Design and deliver learning strategies, workshops, and leadership development programs
- Manage the Learning Management System (LMS) and e-learning tools
- Evaluate training effectiveness and recommend continuous improvements
- Collaborate with internal teams and external partners for training delivery
- Lead onboarding and development plans for new hires and key talents
Requirements:
- Bachelor's degree in Human Resources, Psychology, Education, Hospitality Management, or a related field (Master's degree or certifications in L&D/OD is a plus)
- At least 5 years of experience in Learning & Development, Training, or Organizational Development, preferably in the hospitality, F&B, or service industry
- Strong background in designing and delivering HR and organizational training programs (e.g., leadership development, customer service excellence, compliance, onboarding, and soft skills training)
- Excellent facilitation, coaching, and presentation skills with the ability to engage diverse teams
- Knowledge of adult learning principles, training methodologies, and digital learning platforms
- Strong interpersonal and communication skills; able to collaborate across functions and levels
- A passion for developing people and fostering a culture of continuous learning
Job Type: Full-time
Benefits:
- Paid training
Work Location: In person
Learning & Development Analyst
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Client Profile:
The well-known IT BPO company offers information technology services with a focuses on social media, customer care, and strategy and innovated technologies. They keep providing services for innovation in order to modernize the technological globe.
Position: Learning & Development Analyst
Industry: IT BPO
Location: Mandaluyong City
Salary: Php 50,000 – Php 80,000
Schedule: Flexible
Work Set up: HYBRID
Benefits:
Government Mandated benefits
HMO
13th month
Sick leave
Vacation leave
Job Requirements:
Bachelor's degree in Marketing, Advertising or any related course
with at least 3 years of experience in Digital marketing, Campaign Advertisement Sales
With at least 1 year of experience in training or coaching.
Knowledgeable in digital tools such as CRM and google ads is an advantage.
Can start as soon as possible.
Job Responsibilities:
Assist in the creation of eLearning courses, assessments, and certifications.
Perform needs analysis and make training recommendations.
Establish and maintain an enthusiastic work environment and culture.
Counsel and provide guidance to managers on employee professional development.
Recommend improvements and ways to streamline training sessions and methods.
Escalate issues posing business risk to management.
Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed.
Recruitment Process: (ONLINE)
initial interview
Final interview
JOB OFFER
Look for: Ms. Leah
Job Type: Full-time
Pay: Php50, Php80,000.00 per month
Work Location: In person
Learning & Development Administrator
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L&D Advisor:
Job Description:
- Process and verify requests for training-related activities
- Act as SME for user/workflow management and HRIS integration
- Maintain and update work instructions and ensure process compliance
- Serve as main contact for L&D inquiries and first-level escalations
- Manage team mailbox, triage tickets, and monitor aging requests
- Coordinate with HR Ops and HRIS for process improvements
- Conduct onboarding and upskilling training for team members
- Monitor metrics and analyze team performance impact
- Collaborate cross-functionally for process alignment
- Handle escalations, identify issues, and recommend solutions
Job Qualifications:
- WorkDay and ServiceNow experience
- L&D experience
- Highly analytical, smart, fast learner, has keen attention to details, mature; logical thinker; Team Lead mindset - can lead stakeholder meetings
- Bachelors Degree Graduate - any course
Willing to work on:
- Rotating shift
- Fixed weekends off with holiday coverage
- Hybrid work setup - 3 days RTO/week
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Learning & Development Officer
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JOB SUMMARY
Will be responsible for the development, design, documentation, facilitation, review and evaluation of HR and Management programs that will impact change management, employee learning objectives, talent development and employee engagement.
JOB DESCRIPTION
Training Development, Design, Execution & Evaluation
- Conducts training needs analysis
- Develops and designs programs to address learning and development gaps
- Facilitates programs
- Evaluates program outcomes and collects participants' feedback
- Deploys e-learning modules
- Prepares management reports
Succession Planning
- Assists the Department hear in the Talent review process
- Identifies high-potential employees, matching them for future requirements and identifying training needed to prepare these employees for future success
- Collaborate with managers to develop their team members through career pathing
- Maintains the competency & Skills Inventory
- Monitors training needs and recommend available programs to line managers
- Identifies skills gaps for incumbent employees and learning interventions that will address the gaps
Development Programs
- Facilitates the Officership Training Program
- Provides administrative support to the Executive Development Programs
- Develops and maintains a file of training manuals
Employee Feedback
- Exit interview
- Conducts exit interview
- Maintains exit interview database that aims to provide relevant feedback to HR and Management
- Employee Survey
- Conducts employee surveys, peer-to-peer conversations, social rewards, and more to keep check of the overall experience
- Understands the employees' perspectives, stay connected with them, and make them feel like a part of the company's success
Employee Engagement
- Participates in the planning, preparation and execution of bank-wide activities and events such as but not limited to year-end party, service awards, retirement/send-off party
- Participates in the development and implementation of wellness and awareness programs
Internal Communications
- Prepares internal communications materials for general information, compliance and leisure reading
- Maintains official employee social media platform and keeps it updated and relevant
Administrative
- Prepares management reports
- Responsible for data management and record keeping
- Performs various administrative and logistical functions in relation to training activities
- Ensures compliance to internal and external regulations. Attends to audit concerns, when necessary
- Ensures timely payment of product and services availed from external providers
- Participates and endeavors to ensure that budget is maintained and monitored effectively
- Attends to ad hoc functions that may be assigned from time to time
JOB QUALIFICATION
- Minimum of 5 years of experience as a Training Associate, Training Officer, or Learning and Development professional.
- Proven expertise in designing, facilitating, and evaluating learning programs.
- Strong skills in conducting training needs analysis and managing employee development initiatives.
- Experience in succession planning, talent development, and employee engagement activities.
- Excellent communication, organizational, and administrative abilities.
Learning & Development Specialist
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Qualifications:
- Bachelor's degree in Human Resources, Psychology, Education, Business Administration, or any related field.
- At least 1–3 years of experience in training facilitation, employee development, or related field.
- Strong background and confidence in public speaking and facilitating group discussions.
- Knowledge and hands-on experience in preparing training collaterals (presentations, manuals, handouts, etc.).
- Experience in training logistics and budgeting.
- Familiarity or experience with Training Needs Analysis (TNA) is an advantage.
- Proficient in MS Office (Word, Excel, PowerPoint) and comfortable using digital platforms for learning delivery.
- Excellent communication, interpersonal, and organizational skills.
- Detail-oriented, resourceful, and able to work independently or as part of a team.
Key Responsibilities:
- Facilitate training programs, workshops, and seminars for employees across different departments.
- Assist in designing training modules, presentations, manuals, and other learning collaterals.
- Handle end-to-end training logistics including scheduling, venue setup, materials preparation, attendance monitoring, and evaluation.
- Manage and monitor training budgets, ensuring cost-effective use of resources.
- Coordinate with external training providers and vendors as needed.
- Support in conducting Training Needs Analysis (TNA) to assess employee learning gaps.
- Collect and analyze feedback to evaluate the effectiveness of training programs.
- Maintain training records and prepare regular training reports for management.
- Provide support to HR and other departments in relation to employee development initiatives.
Job Type: Full-time
Pay: Php17, Php18,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Work Location: In person
Learning & Development Specialist
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Job Description
Qualifications:
- Bachelor's degree in Human Resources, Psychology, Education, Business Administration, or any related field.
- At least 1–3 years of experience in training facilitation, employee development, or related field.
- Strong background and confidence in public speaking and facilitating group discussions.
- Knowledge and hands-on experience in preparing training collaterals (presentations, manuals, handouts, etc.).
- Experience in training logistics and budgeting.
- Familiarity or experience with Training Needs Analysis (TNA) is an advantage.
- Proficient in MS Office (Word, Excel, PowerPoint) and comfortable using digital platforms for learning delivery.
- Excellent communication, interpersonal, and organizational skills.
- Detail-oriented, resourceful, and able to work independently or as part of a team.
Key Responsibilities:
- Facilitate training programs, workshops, and seminars for employees across different departments.
- Assist in designing training modules, presentations, manuals, and other learning collaterals.
- Handle end-to-end training logistics including scheduling, venue setup, materials preparation, attendance monitoring, and evaluation.
- Manage and monitor training budgets, ensuring cost-effective use of resources.
- Coordinate with external training providers and vendors as needed.
- Support in conducting Training Needs Analysis (TNA) to assess employee learning gaps.
- Collect and analyze feedback to evaluate the effectiveness of training programs.
- Maintain training records and prepare regular training reports for management.
- Provide support to HR and other departments in relation to employee development initiatives.