60 Training And Development jobs in Makati City
Bpo Training & Development (Product Trainer)
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2-3 yrs Experienced in BPO set-up on the said role is a MUST with Comms Skills
WORK TO OFFICE
Open to Undergraduates
Designation: Executive - Training
Department: Service Excellence
Report to: Asst. Manager/Manager - Training (Global)
Work Set-up: Work from Office
WORK BRIEF:
This role requires skills for developing talents and bringing them up the learning curve to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning principles/techniques and hands on to handle client specific training, modules, refreshers with swift content delivery in mind for the learners.
CORE RESPONSIBILITIES
Train new hires or existing employees in a class-room based set-up on Contact centre work and basics for a US Healthcare client.
Conduct multiple trainings for new hires and manage nesting/on-the-job-training along with certification process and collaboration with operations.
Maintain the training effectiveness above the required threshold by holding strong governance process in training.
Ability to read through various standard operating procedures and communicate the extracts to the trainees clearly.
Identify gaps between internal process and customers’ expectations to help business produce the desired outcome.
Liaison with QA to calibrate process knowledge and other departments of the business as required.
Conduct workshops for project team members on recent update and US healthcare industry trends.
Perform user acceptance testing for any new process rollouts / automation in the program.
Provides refresher training for bottom quartile.
Support the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriately.
Periodic knowledge calibration with client and internal functions.
Value-Add Responsibilities:
Create content / training material for effective training
Revamp the training materials to suit the need of current business and easy understanding / knowledge transfer to trainees.
Proactively provide TNI intel to the line manager and business
Conduct and assist timely interviews from a training point of view, if required on need basis
Keep abreast of latest training domain expertise from the market and share best practices
Maintain and publish training related reports on a timely basis with the stakeholders
Essential Knowledge:
Knowledge of Training techniques and presentation skills.
Ability to gauge comprehension competency of the trainees and customize training content delivery.
Knowledge of customer service principles, techniques, systems, and standards.
General knowledge of Training Domain.
Essential Skills:
Must be fluent in communication, both verbal and written to deliver the training content in best presentation mode
Leading, Controlling and Coaching training batches (both ways
- in person and virtually if required)
Flexibility is a must for night shifts, rotation, rest days to match as that required by the business
Organize, prioritize, and schedule training assignments and projects.
Foster a cooperative work environment.
Skill in examining of trainees and adapting training delivery.
Coaching Skills.
Consultative and Socially Confident.
**Qualifications**:
MINIMUM QUALIFICATION:
2 years of Training Experience in a BPO set-up (preferably Healthcare).
**Job Types**: Full-time, Permanent
**Salary**: Php25,000.00 - Php32,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
Application Question(s):
- years of relevant experience:
- current salary:
- expected salary:
- notice period:
HR Training Associate
Posted today
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Job Description
MULTIFLEX RNC PHILIPPINES INC. (URATEX)
Km. 23 East Service Road, South Super Hi-way, Bo. Cupang, Muntinlupa
**DUTIES & RESPONSIBILITIES**
- Collects information about work procedures, workflow and reports in order to better understand technical training needs.
- Writes training handouts and tests, and seeks approval of experts (SMEs) prior to publication or distribution.
- Administers written exams, and assists in laboratory practical exams.
- Interacts with respective departments in scheduling technical skills training programs.
- Communicates all the technical training program schedules on a timely basis.
- Consolidates performance reports to evaluate trainee's performance.
- Coordinates with vendors and third-party training providers to arrange employee registration for and participation in external technical training programs.
- Performs administrative functions necessary to deliver and document training programs.
- Stays up-to-date on technical knowledge by attending educational workshops, classes, and reading materials.
- Develops and implements employee engagement programs in collaboration with the Training Associate assigned in Culture and Leadership Development.
**JOB QUALIFICATIONS**
- Bachelor's degree in relevant field.
- At least one year of experience in training and development.
- Excellent verbal and written communication skills.
- Ability to moderate large groups.
- Highly organized and detail-oriented.
- Ability to learn new technologies, processes, and approaches.
**JOB BENEFITS**
In addition to an exciting and fulfilling career, we offer the following benefits:
- Health Maintenance Organization (Medicard)
- Annual Physical Examination
- Yearly conversion of unused leave credits
- Mid-year performance bonus
- Entitled to yearly salary increase
- Sponsored company events and activities
- Company Uniforms
- Allowances
- Free Parking
- Learning & Growth (Trainings)
- Employee engagement activities
- Health & Fitness (Use of mini-gym and free Zumba lessons)
- Special employee discounts on products
- Safe Workplace
**VISIT OUR OFFICIAL WEBSITE**
**LIKE AND FOLLOW OUR FACEBOOK HR CAREERS PAGE**
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Training Assistant: 2 years (required)
HR Training Staff
Posted today
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- Direct Hiring
- Friendly and Competitive Environment
- Opportunities for promotion
- Competitive Benefits
- Great Leaders
- Lots of Training
- The person will co-facilitates trainings based on the Annual Training Plan.
- Monitors in-house and local training
- Prepares Training Bonding Agreement
- Assists in the retrieval and preparation of summary of results of Competency Assessment.
- Performs other tasks given by immediate superior
**Qualifications**:
- Graduate of Bachelor's degree in Mass Communication, Education major in English, Human Resources, Psychology or any equivalent
- With experience in Organizational and Learning Development
- Creative and with good interpersonal skills
- Willing to be assigned in LIIP, Mamplasan, Binan, Laguna
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
- Transportation service provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
**Language**:
- English (required)
HR Assistant - Training and Employee Relations
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The role shall be responsible for supporting key HR areas - training and development, onboarding, employee relations, and compliance. The role contributes to delivering the company's Employee Experience goals by engaging employees and addressing concerns, grievances, and other people issues.
**Priority Tasks**
**_Training & Development: _**
- Facilitate internal training courses such as New Employees’ Orientation and refresher or development courses for current and newly-hired employees.
- Coordinate, monitor, and track attendance to mandatory trainings and ensure 100% compliance by employees.
- Conduct Training Needs Analysis (TNA) to Identify employees’ Training needs.
- Assist in the development of training programs, activities and materials based on TNA results using different platforms (ex. Powerpoint, Canva, virtual learning platforms).
- Craft and implement training and HR publicity materials that support the company’s culture-building objectives.
- Propose external training programs to address competency and skill gaps.
- Support other HR areas’ initiative.
**_Employee Relations: _**
- Initiate, organize, and implement employee events aligned with employee experience and culture-building goals.
- Implement and support employee engagement programs whether company-wide or team-specific.
- Assist in crafting and implementation of communication plans, change management initiatives, and other employee engagement tools.
- Actively assist in management of disciplinary cases and due process.
- Provide proactive assistance to employees’ concerns and inquiries on HR policies and processes.
- Monitor and review employment and working conditions to ensure legal compliance.
- Maintain relevant trackers and submit monthly reports.
- Provide logístical and administrative assistance to HR Team as needed.
**_Job Requirements: _**
- Bachelor's Degree in Human Resources or Psychology or related course
- Minimum 2 years' relevant experience
- Excellent communication skills (written and oral, English and Filipino)
- Creative, artistic
- Good project management and problem-solving skills
- Can multi-task effectively
- Highly computer-literate and familiar with online tools and platforms (MS Office, Zoom, etc.)
- Good interpersonal skills
- Hardworking, can work independently
- Resilient and able to adapt to changing work environment
- Trustworthy, with excellent work ethic
- Willing to physically report to the office daily (Makati-based)
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
COVID-19 considerations:
Applicants must be fully vaccinated.
Application Question(s):
- Will you be able to report onsite 5 days a week?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Human Resources: 2 years (preferred)
Learning and Development Manager
Posted today
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Job Description
- Review individual and organizational development needs
- Deploy different kinds of learning methods companywide٫ such as coaching٫ job-shadowing٫ online training and so on
- 5+ years' experience of working on a L&D Manager٫ Training Manager or other relevant position
- Significant experience with effective learning and development methods
- Willing to be assigned in Bonifacio Global City, Taguig
**Salary**: Php100,000.00 - Php150,000.00 per month
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (required)
Global Learning and Development Manager (Up to 160k
Posted today
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Job Description
- Collaborate with business and HR leaders to develop and implement global learning and development processes
- Set the businesses learning targets for competence development program
- Coach and provide guidance to employees around programs and development options
- Support implementation of new learning methods to ensure efficient competence development
- Act as a facilitator/trainer in selected programs and workshops
- Develop and manage training related vendor networks
- Develop field trainer capabilities and promote new digital learning methods
**Qualifications**:
- Graduate of any 4-year course
- At least 5 years of experience in leading Learning and Development on a global level
- Proven leadership experience and ability to coach and mentor a team
- Experience using and developing online learning solutions and digital learning methods
- Track record in executing successful development programs
- The ability to facilitate workshops confidently both virtual and training centers to all levels of the organization
- Good leadership and influencing skills
- A collaborative mindset that works well with local and virtual teams
**Salary**: Php100,000.00 - Php150,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Learning and Development: 5 years (preferred)
Global Learning and Development Manager (Up to 160k
Posted today
Job Viewed
Job Description
- Collaborate with business and HR leaders to develop and implement global learning and development processes
- Set the businesses learning targets for competence development program
- Coach and provide guidance to employees around programs and development options
- Support implementation of new learning methods to ensure efficient competence development
- Act as a facilitator/trainer in selected programs and workshops
- Develop and manage training related vendor networks
- Develop field trainer capabilities and promote new digital learning methods
**Qualifications**:
- Graduate of any 4-year course
- At least 5 years of experience in leading Learning and Development on a global level
- Proven leadership experience and ability to coach and mentor a team
- Experience using and developing online learning solutions and digital learning methods
- Track record in executing successful development programs
- The ability to facilitate workshops confidently both virtual and training centers to all levels of the organization
- Good leadership and influencing skills
- A collaborative mindset that works well with local and virtual teams
**Salary**: Php100,000.00 - Php150,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Learning and Development: 5 years (preferred)
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Learning and Development Officer - Operations
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**Basic qualifications**:
- Minimum of 3 years experience in Training or Learning and Development in an organization with at least 3,000 employees.
- Personal Characteristics and Behaviors: Portfolio management, Project management, L&D terrain
- Analysis skills, Organization-wide talent strategy knowledge, Negotiation, Prioritization, Relationship building
**Location**: BGC Taguig
Learning and Development Officer - Operations
Posted today
Job Viewed
Job Description
**Basic qualifications**:
- Minimum of 3 years experience in Training or Learning and Development in an organization with at least 3,000 employees.
- Personal Characteristics and Behaviors: Portfolio management, Project management, L&D terrain
- Analysis skills, Organization-wide talent strategy knowledge, Negotiation, Prioritization, Relationship building
**Location**: BGC Taguig
Learning and Development Officer - Operations
Posted today
Job Viewed
Job Description
**Basic qualifications**:
- Minimum of 3 years experience in Training or Learning and Development in an organization with at least 3,000 employees.
- Personal Characteristics and Behaviors: Portfolio management, Project management, L&D terrain
- Analysis skills, Organization-wide talent strategy knowledge, Negotiation, Prioritization, Relationship building
**Location**: BGC Taguig