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At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager, Workday

Responsibilities

• Recommend staffing changes to match the call demand and coordinate with the WFM resource daily to ensure adequate staffing is maintained.

• Participate in periodic meetings with Operations & the Client

• Slicing and dicing of data at a market/process level drilling down to team/agent level to provide required insights

• Provide insights on existing data to internal/external stakeholders

• Identifying the market/process/queue by team/agent wise volume variations and alerting the respective stakeholders proactively

• All the observations should be reported to WFM to help to change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any

Qualifications we seek in you

Minimum Qualifications/ Skills

• Any graduate degree or equivalent with a strong academic record

• Excellent Communication Skills

• Should have a good working knowledge of using Excel

• Good at excel functions like pivots, power pivots, trend graphs, bar graphs, VBA macros, bridge plans, etc.

Preferred Qualifications/ Skills

• Power BI

• SQL Database, Access Automation

• Presentation Skills

• Lean/Six Sigma Certified

• Data Science

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Responsible for analysis, review, design and development, unit testing, maintaining best practices, continuous improvement, and resolution of issues of application or reports.

• Manage, organize and schedule projects within project portfolio management
• Guide and facilitate application development team in project planning, strategy and implementation
• Ensure that the team perform applications unit testing before endorsing to Process and standard team.
• Ensure to resolved issues, perform root-cause analysis and creation of knowledge based.
• Monitor, measure and evaluate performance of each team member
• Ensure that KRA of the team is being measured
• Perform other IT related task that may be assigned by the process and standards head

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering or any related course
• With at least 5 years of Software Development experience;
• Preferably with prior experience of working in the Water Utility Industry
• With at least 3 years of People Management experience
• Highly knowledgeable in software design and development
• Excellent in database programming
• Highly knowledgeable in developing unit testing and software debugging
• Knowledge in various software development tools such as Visual Studio .NET and .NET Core MVC C#, MS SQL, React, NodeJS, SSRS, PowerBI, JavaScript, and HTML
• Knowledge in software development life cycle
• Adept in Project Management

Requirements:

• Experience as a Team Leader under Financial Campaign for 2 years

• At least Bachelor's Degree / 2 years Compelted in College

Job Type: Full-time

Pay: Up to Php50,000.00 per month

Benefits:

• Paid training

Experience:

• Financial Account: 2 years (Preferred)
• Team Lead under BPO: 2 years (Preferred)

Work Location: In person

Assistant Manager Facilities & Admin

PRINCIPAL DUTIES/ RESPONSIBILITIES:

Asst Manager -Facilities and Administration supports a growing need of the company and will be a key member of the Administration team. He/she works closely with support and operational teams. This role will work with Facility, Administration and Security team and will be responsible for cleanliness and maintenance of office and assets of the company along with supporting the business. Asst Manager will work as per the policies and guidelines of the company and administration department.

FACILITIES AND ADMINISTRATION:

• Office Facility Management which includes Housekeeping, Security Management, cafeteria Management, and repairs and maintenance of office premises.
• Vendor Management includes selection of vendors for procurement of regular materials and assets after following proper evaluation process and looking after timely delivery, proper authorization, and communication to all concern people.
• Liaison with external agencies and government offices like Custom office, local Pollution Control Board and looking after renewal of various government licenses like Shop Act, Landlords, Municipal Corporation, etc.
• Repairs and maintenance of all company assets.
• Coordination and communication with company employees, Managements, and visitors.
• Transport arrangements for employees of the company as per the rules and law of the land.
• Renewals of AMC of assets and other day today operational support vendors
• Plan, organize, direct, and control the work activities of the team members to provide prompt and efficient service to internal and external people.
• Recruitment of housekeeping and security staff and communication with them about job expectation, and monitoring and disciplining staff and enforcing systems, policies, and procedures.
• Monitoring the team, rosters for housekeeping, Technical and security.

CORPORATE SECURITY:

• Monitoring material movement – Inward and outward, and periodic checks
• Internal and external Trainings and audits
• Coordination and SPOC for ERT drills
• Equipment maintenance activities
• Coordinates with the concern SPOC's from the building team for the safe entry of employees and Visitors
• Ensuring visitor management, PHI and NON-PHI guidelines are followed strictly.
• Liaison with building management for visitor, vendor and material movement.

ATTRIBUTES AND BEHAVIORS

• Develops and maintains positive working relationships with others.
• Shares ideas and information.
• Assists colleagues unprompted.
• Takes pride in the achievement of team objectives.
• Has credibility with peers and senior managers.
• Self-motivated – driven to achieve results.
• Works with a sense of urgency.
• High employee's service ethic – is passionate about meeting employee's expectations and improving service levels.
• Keeps pace with change – acquires knowledge/skills as the business evolves.
• Handles confidential information with sensitivity.
• Exhibits behaviour consistent with Cotiviti Values

RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS

• Degree with minimum 3-4 years' experience in Facility and administration field.
• Clearance of all major exams in first attempt.
• Should be certified Safety Officer II training per the Department of Labor and Employment standards
• Practical experience working in a MNC -IT/ITES Company.
• Computer Knowledge essential.

SKILLS & COMPETENCIES

• Strong analytical, critical thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Excel proficiency.
• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads.
• Ability to work well independently and maintain focus on a topic for prolonged periods of time.
• Comfort in working with team members that are remote and located in the US, India or other geographies.
• Ability to work within a matrix organization.

JOB DEMANDS

• Candidate should be ready to work in different shifts, including night shift.
• Works with Cotiviti employees located in and outside the designated site

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed and is

not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description

does not constitute an employment agreement and is subject to change as the needs of Cotiviti and

requirements of the job change

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged

Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

• Lead the training function for international ticketing, group bookings, and email support processes.
• Act as a Subject Matter Expert (SME) in ticketing to design and deliver effective training programs.
• Conduct onboarding and upskilling sessions for L2 – Complex itinerary trained resources.
• Collaborate with operations and quality teams to identify training needs and close skill gaps.
• Develop and maintain training materials, SOPs, and process documentation.
• Monitor training effectiveness through assessments, feedback, and performance tracking.
• Facilitate refresher courses and process updates in alignment with client and business requirements.
• Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).
• Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.
• Excellent command of spoken and written English.
• Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.
• Strong analytical skills to assess training impact and identify improvement areas.
• Ability to manage conflicts and provide constructive feedback to learners.

Qualifications

* Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).

Qualifications:

Bachelor's degree in Business Administration, Management, or a related field (preferred but not always required)

Proven experience in a supervisory or team leader role; experience in retail, food service, or related industry is an advantage.

Ability to support the Manager in overseeing daily operations and ensuring company policies are implemented.

Can start ASAP

Amenable to work at Brgy. Pulung Maragul Angeles City, Pampanga

Job Descriptions:

• Sales Management
• Customer Service
• Inventory and Quality Management (SARAP)
• Store Maintenance and Cleanliness
• Staff Training and Monitoring

Job Type: Full-time

Pay: Php650.00 per day

Benefits:

• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Store Management: 1 year (Required)

Work Location: In person

The Compensation and Benefits Assistant Manager is responsible for overseeing payroll, benefits administration, and employee records management to ensure compliance with company policies and government regulations. This role supervises day-to-day operations, provides guidance to the team, and supports process improvements to enhance employee satisfaction and operational efficiency.

KEY RESPONSIBILITIES

Payroll Operations

• Manage the end-to-end payroll cycle, ensuring accuracy, compliance, and timely salary disbursement.
• Supervise and validate timekeeping data, including hours worked, overtime, and deductions.
• Analyze payroll metrics to identify discrepancies and recommend process improvements.
• Ensure compliance with tax regulations and labor laws in all payroll practices.
• Coordinate with the Finance team for payroll reconciliation and audits.

Benefits Administration

• Administer and monitor employee benefits, including HMO, group life insurance, retirement plans, and government-mandated benefits.
• Ensure timely processing of SSS, PhilHealth, and Pag-IBIG remittances.
• Coordinate with external providers on enrollments, renewals, and claims.
• Review and recommend improvements to benefits programs to support employee satisfaction and retention.
• Provide expert guidance to employees on benefits inquiries and claims resolution.

Employee Records Management & Data Privacy

• Oversee employee records in the HRIS, ensuring accuracy and compliance with labor laws.
• Supervise new hire entries and deactivation of separated employees.
• Maintain strict data privacy standards in handling sensitive information.
• Generate and analyze HRIS reports for management and regulatory compliance.

Communication & Employee Experience Support

• Communicate compensation and benefits policy changes clearly to employees.
• Provide feedback and guidance to the C&B team to support continuous improvement.
• Prepare and submit reports to regulatory agencies and internal stakeholders.
• Address employee concerns regarding compensation and benefits with professionalism.
• Collaborate with internal teams and vendors to resolve issues and improve service delivery.
• Gather and analyze employee feedback to propose actionable improvements.

JOB REQUIREMENTS

Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field.

Experience: Minimum of 5–8 years in compensation and benefits administration or HR operations.

Skills & Competencies:

• Strong knowledge of payroll, compensation, benefits structures, and compliance regulations.
• Advanced proficiency in Microsoft Excel; skilled in Microsoft Office and HRIS systems.
• Excellent analytical, organizational, and communication skills.
• Proven ability to manage confidential information with discretion.
• Strong interpersonal skills and ability to collaborate across all organizational levels.

Working Arrangement: On-site (Marikina/Eastwood), Monday to Friday, 9:00 AM to 6:00 PM. May be required to work weekends or holidays during payroll cutoffs, with flexibility for shifting schedules as needed.

Job Description

· To manage the activities of account(s) being handled and monitor performance in conformance with company policies and procedures and recommend or implement personnel action/s when applicable.

· To evaluate, reallocate resources, monitor and regulate team member's performance and workload and provide assistance where and when necessary to ensure optimal efficiency.

· To support Program Manager in managing and controlling account's financial and budget activities in order to fund operations, maximize investments, and increase efficiency.

· To resolve customer and work issues or problems within own level of authority and communicate or escalate with concerned parties (i.e. immediate superior, manager, team member, partner, customer, station, sales, etc.) when necessary to resolve and expedite action/s.

· To plan, develop, implement and recommend policies concerning staff and work standard improvements.

· To train employees in work, safety procedures and company policies, evaluate performance of team members and provide coaching to improve and develop skills needed in the job.

· To prepare and submit accurate and timely reports required by management and customers.

· To monitor proper filing, updating and maintenance of all company records and documents.

· To create and establish cost, selling price and better solution/business model to account to enhance operations/strategies to increase revenue.

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance

Application Question(s):

• Do you experience in logistics and supply chain industry?
• Do you have experience as Operations Manager in Logistics Industry
• Do you have knowledge in the operations in logistics and supply chain?

Work Location: In person

Job Description
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About The Team & Business Line
The OCM Assistant Manager is a key member of the Operational Control Management (OCM) team within the Governance, Risk and Policy Management department. This role supports the OCM Manager in overseeing the business side of the risk framework, including quality assurance reviews within the Citco Corporate Solutions Division (C2S). The OCM Assistant Manager contributes to the implementation of risk management policies and procedures and provides direct operational support to OCM Specialists in Manila.

Responsibilities

• Serve as the first point of contact for OCM Specialists in Manila with operational issues, providing guidance and escalating complex matters when necessary
• Coordinate and oversee OCM Specialists' daily activities, establish performance tracking systems, conduct team meetings, analyze metrics, prepare comprehensive reports for the OCM Manager, facilitate two-way communication between Specialists and Manager, escalate critical issues with proposed solutions, and provide feedback on the operational impact of strategic initiatives
• Deliver operational overviews and validate data to ensure accuracy and completeness of information provided by OCM Specialists
• Provide mentorship and guidance to OCM Specialists, supporting their professional development and performance improvement
• Assist in the implementation of strategic plans for OCM activities across C2S
• Work closely with the OCM Manager to understand strategic directives and organizational goals.
• Assist Manager in breaking down strategic plans into specific, actionable tasks and guidelines for OCM Specialists.
• Ensure day-to-day activities of OCM Specialists align with broader organizational objectives
• Translate into actionable operational tasks and guidelines for OCM Specialists, ensuring alignment between high-level objectives and day-to-day activities
• Support the oversight of control execution and performance of various OCM activities in respect of C2S risk management policies and procedures
• Contribute to risk awareness initiatives in the division and help address control weaknesses identified
• Assist in the implementation of the Risk Assessment schedule, including process Risk Assessments and Legal Entity Risk Assessment
• Support the execution of various OCM activities: Risk Event Management Procedure, Legal Entity Risk Framework, Action Plans, Key Risk Indicators (KRI), Business Continuity Management (BCM), Risk Assessments, Legal Entity Risk Assessments, etc
• Assist in the management and maintenance of Risk Management Portal(s), including participation in functionality testing when required.
• Monitor and ensure timely handling of due dates in the Risk Management Portal(s) within the OCM function and for local offices
• Provide support to C2S offices in capturing information in the Risk Management Portal(s) and keeping it up-to-date
• Assist in monitoring controls and processes surrounding OCM duties
• Participate in the execution of control effectiveness testing and/or Quality Assurance (QA) reviews as per OCM plan
• Prepare reports on OCM deliverables for review by the OCM Manager
• Assist in organizing and conducting Risk Management Portal(s) and OCM training activities
• Support Risk Management, divisional, and Group-related initiatives/projects as assigned
• Contribute to the development and refinement of internal procedures and forms
• Perform other Risk Management Portal(s) related activities as required
• Any other job-related duties as may be required by the OCM Manager and/or Head of OCM.

Qualifications

• Bachelor's degree in Risk Management, Business Studies, Finance, Economics, or related field.
• 3 to 5 years of experience in the financial and/or fiduciary service industry, with a focus on risk management, quality assurance, audit, and/or professional accounting
• Professional certifications such as FRM, PRM, or CPRM are advantageous
• Understanding of C2S products and services.
• Experience in implementing risk and control frameworks in complex organizations
• Demonstrated ability to effectively lead and manage a small team, fostering collaboration and driving team performance to achieve team's objectives

Additional Requirements

• Fluent in English (written and spoken);
• Strong communication and presentation skills
• Analytical and problem-solving abilities
• Sound judgment and decision-making skills
• Ability to analyze and present information effectively
• Understanding of strategic initiatives and their operational implications
• Good operational planning and execution skills
• Awareness of business objectives and their alignment with risk management
• Team player with emerging leadership skills
• Ability to work with stakeholders at various levels of the organization
• Capable of managing multiple projects simultaneously
• Good organizational skills
• Proficiency in MS Office suite and familiarity with risk management tools/applications
• Knowledge of industry-specific process risks and regulations
• Ability to work both independently and collaboratively in a global, fast-paced environment
• Ability to work under pressure
• Results-oriented approach to work
• Attention to detail and accuracy
• Proactive in suggesting process improvements

Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.