66 Testing jobs in the Philippines

_We're looking for a_ **_Compliance Testing Analyst_** _to join our Integrated Compliance Services (ICS) team at MBPS. In this role, you will directly report to the Team Lead/Assistant Manager of Testing. The Senior Analyst will support testing, monitoring, and quality assurance tasks in Asia._
**Position Responsibilities:**
+ Support and implement the annual testing plan, offering solutions to enhance business processes and best practices.
+ Prepare and conduct testing activities, including creating templates, gathering data, and drafting reports.
+ Assist in preparing training materials and presentations for management.
+ Research regulations and maintain communication with regulatory personnel and stakeholders to ensure compliance.
+ Document testing workflows and processes; handle additional compliance testing requests as needed.
**Required Qualifications:**
+ Minimum 2-3 years of related financial services experience
+ Strong organizational skills for managing multiple tasks, excellent English proficiency in writing and communication, and adept in report writing. Demonstrates strong analytical, problem-solving, and ethical decision-making abilities, with proficiency in MS Office and adaptability to new compliance systems.
+ Bachelor's degree, preferably in accounting or related course
**Preferred Qualifications:**
+ Compliance, testing, insurance, banking, internal or external audit experience is preferred
+ Good interpersonal skills, adaptable to change, culturally aware, and effective in negotiating, influencing, and relationship-building. Strong understanding of regulatory environments and compliance concepts.
+ Capable of working independently, under pressure, and with minimal supervision. Eager and quick learner with enthusiasm for team growth and training.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

_We're looking for a_ **_Compliance Testing Analyst_** _to join our Integrated Compliance Services (ICS) team at MBPS. In this role, you will directly report to the Team Lead/Assistant Manager of Testing. The Senior Analyst will support testing, monitoring, and quality assurance tasks in Asia._
**Position Responsibilities:**
+ Support and implement the annual testing plan, offering solutions to enhance business processes and best practices.
+ Prepare and conduct testing activities, including creating templates, gathering data, and drafting reports.
+ Assist in preparing training materials and presentations for management.
+ Research regulations and maintain communication with regulatory personnel and stakeholders to ensure compliance.
+ Document testing workflows and processes; handle additional compliance testing requests as needed.
**Required Qualifications:**
+ Minimum 2-3 years of related financial services experience
+ Strong organizational skills for managing multiple tasks, excellent English proficiency in writing and communication, and adept in report writing. Demonstrates strong analytical, problem-solving, and ethical decision-making abilities, with proficiency in MS Office and adaptability to new compliance systems.
+ Bachelor's degree, preferably in accounting or related course
**Preferred Qualifications:**
+ Compliance, testing, insurance, banking, internal or external audit experience is preferred
+ Good interpersonal skills, adaptable to change, culturally aware, and effective in negotiating, influencing, and relationship-building. Strong understanding of regulatory environments and compliance concepts.
+ Capable of working independently, under pressure, and with minimal supervision. Eager and quick learner with enthusiasm for team growth and training.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

_We're looking for a_ **_Compliance Testing Analyst_** _to join our Integrated Compliance Services (ICS) team at MBPS. In this role, you will directly report to the Team Lead/Assistant Manager of Testing. The Senior Analyst will support testing, monitoring, and quality assurance tasks in Asia._
**Position Responsibilities:**
+ Support and implement the annual testing plan, offering solutions to enhance business processes and best practices.
+ Prepare and conduct testing activities, including creating templates, gathering data, and drafting reports.
+ Assist in preparing training materials and presentations for management.
+ Research regulations and maintain communication with regulatory personnel and stakeholders to ensure compliance.
+ Document testing workflows and processes; handle additional compliance testing requests as needed.
**Required Qualifications:**
+ Minimum 2-3 years of related financial services experience
+ Strong organizational skills for managing multiple tasks, excellent English proficiency in writing and communication, and adept in report writing. Demonstrates strong analytical, problem-solving, and ethical decision-making abilities, with proficiency in MS Office and adaptability to new compliance systems.
+ Bachelor's degree, preferably in accounting or related course
**Preferred Qualifications:**
+ Compliance, testing, insurance, banking, internal or external audit experience is preferred
+ Good interpersonal skills, adaptable to change, culturally aware, and effective in negotiating, influencing, and relationship-building. Strong understanding of regulatory environments and compliance concepts.
+ Capable of working independently, under pressure, and with minimal supervision. Eager and quick learner with enthusiasm for team growth and training.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

_We're looking for a_ **_Associate Director, Testing CoE_** _to join our Integrated Compliance Services team at MBPS. In this role, you are responsible on leading and managing the compliance testing and monitoring of end-to-end compliance testing lifecycle, including planning, execution, reporting, and issue remediation across all lines of covered business areas. The role ensures that the organization complies with applicable insurance laws, regulations, and internal policies, and plays a key role in identifying and mitigating regulatory risks through a robust testing framework._
**Position Responsibilities:**
**Leadership & Strategy**
+ Lead and manage the compliance testing team in providing strategic direction, setting clear goals, coaching, performance evaluation and performance management.
+ Supports the director and management team in the execution of the plans, visions and initiatives aligning with the company strategies.
+ Assists in preparing report and presentations for senior leadership and business stakeholders
**Testing & Monitoring**
+ Develop and maintain an annual compliance testing plan aligned with internal guideline, local regulatory expectations and enterprise risk assessments.
+ Execute testing engagements, including planning, documentation, and reporting.
+ Ensure testing activities are well-documented; records are accurately safe kept and aligned with industry best practices.
+ Ensure timely identification, escalation, and resolution of compliance issues.
+ Ensure strict adherence to established timelines
+ Monitor changes in insurance regulations and adjust testing strategies accordingly.
+ Promote innovation in testing approaches, including the use of data analytics and automation tools.
**Reporting & Issue Management**
+ Prepare detailed reports on testing results, root cause analysis, and remediation recommendations.
+ Track and validate corrective actions to ensure timely resolution of compliance issues.
+ Present findings and trends to senior management, internal audit, and regulatory bodies as needed.
**Required Qualifications:**
+ 5 years of strong experience in Compliance Testing or Audit (External or Internal), with a focus on AML-ATF, Privacy, distribution compliance, and related themes, along with 3 years of cumulative leadership experience.
+ Bachelor's degree, preferably related to Banking, Finance, Insurance, Accounting or related course.
**Preferred Qualifications:**
+ Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or Certified Anti-Money Laundering Specialist (CAMS) designation is a plus.
+ Ability to lead and manage team members and foster staff development
+ Excellent written and verbal communication skills in negotiating, influencing, and relationship building skills.
+ Excellent analytical and problem-solving skills
+ Strong ethical compass and disciplined
+ Ability to work independently and collaboratively with all levels of management in the organization.
+ Ability to facilitate decision making across groups in the company.
+ Ability to set priorities, managing overlapping timelines and competing demands
+ Comprehensive knowledge of the financial services industry with an advanced understanding of the Company's businesses
+ Advanced understanding of the regulatory environment in which the Company operates and a strong understanding of key compliance requirements applicable to the business.
+ Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers)
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**LOCATION**: ORTIGAS, PASIG CITY

**JOB SUMMARY**:
**QUALIFICATIONS**:
Graduate of Computer Science or Information Technology
Has 4-5 years solid experience in conducting penetration testing with red teaming
Highly knowledgeable in IT Security domains - Network and Applications
Knowledgeable in conducting reverse engineering, conducting social engineering attacks, and programming language like Python, Perl or Ruby
Has excellent communication skills

**LOCATION**: ORTIGAS, PASIG CITY

**JOB SUMMARY**:
**QUALIFICATIONS**:

- Graduate of Computer Science or Information Technology
- Has 4-5 years solid experience in conducting penetration testing with red teaming
- Highly knowledgeable in IT Security dom

_We're looking for a_ **_Compliance_** **_Team Lead, Testing CoE_** _to join our Integrated Compliance Services team at MBPS. In this role, you are expected to assist the Manager of the Testing CoE in monitoring and leading the team's performance in delivering the expected results on time, including his/her own assigned testing activities. You will be responsible for providing timely guidance and coaching to the Testing Analysts and update the Testing Manager regularly updated on the status of testing activities and shall escalate any issues or concerns that may impede the completion of testing activities as scheduled._
**Position Responsibilities:**
+ Supporting and implementing the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices
+ Assist the Manager in reviewing the works and final reports prior to release and all activities are delivered on a timely basis
+ Kick-off, preparation of detailed testing templates, questionnaires, gathering of information and data from the testing subjects for review and analytics, follow up questions and outstanding information, creating high quality working papers and drafting of testing reports
+ Assisting the preparation of training materials and presentation deck to management when required
+ Assist in driving and monitoring team's productivity and efficiency are met
+ Research regulations by reviewing regulatory bulletins and other sources of information
+ Maintains good working relationship with regulatory personnel and stakeholders by consistent communication and in resolving concerns
+ Plans and coordinates operational activities and guarantees compliance with rules and regulations.
+ Create and ensure SLAs, Process Narratives and Standard Operating Procedures are in place and up to date
+ Co-manage and nurture the team by ensuring that there is continuing personal development, maintaining collegiality and collaboration, and fostering of performance culture thru:
+ Trainings and Certifications, internal and external;
+ Communicating job expectations;
+ Coaching and counseling;
+ Reward and discipline;
+ Appraising and monitoring employee performance;
+ Managing financial resources such as forecast requirements, scheduling expenses, budget planning;
+ Take charge or assist or monitors on the projects/ initiatives relating to process improvement
+ Manage team's business continuity through capacity planning and resource management
+ Motivate others to stretch and take bold steps to achieve better outcome
+ Assist the Managers in Driving team performance to the highest possible level and excel it through development actions
+ Assist in creating training and development plans for team members and follow through on action plans
+ Assist in providing feedback of team members
+ Support the Manager in ensuring implementation of team projects initiative
**Required Qualifications:**
+ **2-4 years of strong background in either Internal or External Audit, or experience with compliance testing and risk and controls.** Knowledge of KYC and EDD is a plus.
+ At least 1 year of leadership experience, with proven ability to manage, develop, and motivate a team.
**Preferred Qualifications:**
+ Experience in engaging with senior executives is preferred. Strong knowledge of Excel and Microsoft tools. Ability to create and update SLAs, Process Narratives, and Standard Operating Procedures.
+ Exceptional English communication skills, both spoken and written, with the capability to present confidently and effectively to various stakeholders.
+ Flexibility to adapt to changes and new approaches, with a proactive attitude towards process improvement and team performance enhancement.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

_We're looking for a_ **_Compliance_** **_Team Lead, Testing CoE_** _to join our Integrated Compliance Services team at MBPS. In this role, you are expected to assist the Manager of the Testing CoE in monitoring and leading the team's performance in delivering the expected results on time, including his/her own assigned testing activities. You will be responsible for providing timely guidance and coaching to the Testing Analysts and update the Testing Manager regularly updated on the status of testing activities and shall escalate any issues or concerns that may impede the completion of testing activities as scheduled._
**Position Responsibilities:**
+ Supporting and implementing the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices
+ Assist the Manager in reviewing the works and final reports prior to release and all activities are delivered on a timely basis
+ Kick-off, preparation of detailed testing templates, questionnaires, gathering of information and data from the testing subjects for review and analytics, follow up questions and outstanding information, creating high quality working papers and drafting of testing reports
+ Assisting the preparation of training materials and presentation deck to management when required
+ Assist in driving and monitoring team's productivity and efficiency are met
+ Research regulations by reviewing regulatory bulletins and other sources of information
+ Maintains good working relationship with regulatory personnel and stakeholders by consistent communication and in resolving concerns
+ Plans and coordinates operational activities and guarantees compliance with rules and regulations.
+ Create and ensure SLAs, Process Narratives and Standard Operating Procedures are in place and up to date
+ Co-manage and nurture the team by ensuring that there is continuing personal development, maintaining collegiality and collaboration, and fostering of performance culture thru:
+ Trainings and Certifications, internal and external;
+ Communicating job expectations;
+ Coaching and counseling;
+ Reward and discipline;
+ Appraising and monitoring employee performance;
+ Managing financial resources such as forecast requirements, scheduling expenses, budget planning;
+ Take charge or assist or monitors on the projects/ initiatives relating to process improvement
+ Manage team's business continuity through capacity planning and resource management
+ Motivate others to stretch and take bold steps to achieve better outcome
+ Assist the Managers in Driving team performance to the highest possible level and excel it through development actions
+ Assist in creating training and development plans for team members and follow through on action plans
+ Assist in providing feedback of team members
+ Support the Manager in ensuring implementation of team projects initiative
**Required Qualifications:**
+ **2-4 years of strong background in either Internal or External Audit, or experience with compliance testing and risk and controls.** Knowledge of KYC and EDD is a plus.
+ At least 1 year of leadership experience, with proven ability to manage, develop, and motivate a team.
**Preferred Qualifications:**
+ Experience in engaging with senior executives is preferred. Strong knowledge of Excel and Microsoft tools. Ability to create and update SLAs, Process Narratives, and Standard Operating Procedures.
+ Exceptional English communication skills, both spoken and written, with the capability to present confidently and effectively to various stakeholders.
+ Flexibility to adapt to changes and new approaches, with a proactive attitude towards process improvement and team performance enhancement.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**Date Posted:**

**Country:**
Philippines
**Location:**
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
**Position Role Type:**
Unspecified
+ Leads and supports a team of Quality Technicians, encourage a collaborative and productive environment
+ Ensures Quality objectives are achieved for FAI, GAINS Kit, and General Assembly
+ Manages the execution of FAI inspections using tools such as FARO and CMM.
+ Oversees and supports the FAI documentation through Net Inspect, as the main point of contact for related inquiries.
+ Ensures that team members consistently follow established practices and procedures.
+ Leads and manage the Layered Process Audit to help maintain and enhance quality and compliance.
+ Works closely with cross-functional teams to identify and implement process improvements.
+ Adheres to participate in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and well-being of self and others.
QUALIFICATIONS:
-Engineering or other 4-years course graduate.
-Minimum of five (5) years supervisory experience in a manufacturing company-at least certified to ISO9001 covering incoming, in-process and final inspection.
-Actual and hands on experience in effective process control establishment and implementation.
-Capable to balance employee development and discipline.
-Extensive experience with 8D problem solving principle and risk management methodologist(i.e.PFMEA)
-With working knowledge on Lean Management and Statistical Process Control.
-Able to perform basic calibration or validation of inspection tools/equipment.
-Understand and able to conduct Gauge Reproducibility and Repeatability study(GR&R).
-With internal quality auditor experience.
Excellent communication skills both verbal and written.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
You could be a great fit for our Quality organization if:
+ You take immense satisfaction and pride in the quality of your work.
+ You're the first to point out opportunities for continuous improvement (even outside of work.not at all to the annoyance of your friends and family).
+ You understand the absolute importance of adhering to compliance.all while making your customers proud by achieving a zero-defect quality delivery plan.
OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People's lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space - what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Your potential has a place here with TTEC's award-winning employment experience. As a Quality Assurance Specialist working onsite in Metro Manila sites, you'll be a part of bringing humanity to business. #experienceTTEC
What You'll be Doing
Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?
You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.
You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You'll
· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.
· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.
· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.
· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.
· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.
· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.
· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate
What You Bring to the Role
· High school diploma or equivalent
· 6 months or more of customer service and call center experience
· Understanding, interpreting, and manipulating data for reporting
What You Can Expect
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
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About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-(Onsite)
**Title:** _Specialist, Quality Assurance_
**Location:** _PH-Calabarzon-Cainta_
**Requisition ID:** _0463E_
**Other Locations:** _PH-National Capital-Quezon City, Metro Manila, PH-Southern Tagalog-Rizal, PH-National Capital-Pasay City, Metro Manila_