5,928 Teller Services jobs in the Philippines

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within the area

The
Customer Service Associate
(CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence. Their responsibilities include:

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Requirements:

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within the area

-Graduate of any course, preferably Accountancy

- With a pleasing personality and good communication skills, hard-working

- Can work with less supervision

- preferably from San Fabian, Pangasinan; Damortis; Rosario, La Union, or Nearby Towns

- Willing to be assigned in Rosario, La Union, or any of its branches

- Background in Accounting or Finance is an advantage

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within Makati City

Essential Functions of a Teller

1. Check & cash count received from Service Supervisor

2. Check & compute due of clients

3. Receive payment & issue validated Official Receipts

4. Receive deposits of clients, post transaction in Instafin & give validated duplicate copy of deposit slip

5. Disburse withdrawals of Clients with validated copy of withdrawal slip & post transaction in Instafin

6. Updating passbook

7. Manual Renewal/Update Deposit Ledger

8. Client Creation for Deposit

9. Deposit Booking

10. Loan Disbursement/transfer

11. Reversal of Accounts payable/PPN refund

12. Cash count & balance transactions

13. Fill up Teller's Account & transfer cash to Service Supervisor

14. Prepares dailly, weekly and month reports

15. Filling of Forms (Posted Transactions in Instafin)

16. Update Registry Book

Job Type: Full-time

Pay: Php13, Php15,000.00 per month

Benefits:

• Health insurance
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Ilocos Sur: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Work Location: In person

1. Manages and processes cash transfers from Branch Cashier.

a. Start-of-day cash transfer (Branch Cashier to Teller)

b. Notes and coins requisitions(including picos) and transfers on a per-need basis within the day (Teller to/from Branch Cashier)

c. End-of-day cash transfer (Teller to Branch Cashier)

1. Receives and processes cash deposits.

a. Checks correctness of presented media (type of deposit slip used, written information/ check technicalities).

b. Receives cash and check its totals based on the cash breakdown indicated in the deposit slip. Actual cash and breakdown must tally.

c. Makes sure that all alterations and/or erasures in the withdrawal/deposit slips are countersigned by the depositor (the person making the deposit). Note: Check alterations not allowed including on us checks.

d. Validates both the presented media (deposit slips, withdrawal slips, and/or passbook and check encashment) and checks their correctness.

1. Receives and processes check deposits.

a. Checks correctness of presented media together with the check/s for deposit (type of deposit slip used and written information).

b. Makes sure that the details of the check/s presented are valid for acceptance, (date of check issuance, correct payee, amount, endorsement, regional/local, etc.

c. Validates the presented media and stamp the checks for proper endorsement and processing.

1. Facilitates over-the-counter cash withdrawals and check encashment.

a. Checks correctness of the presented media (withdrawal slip and/or on-us check)

b. Makes sure that the details of the presented withdrawal slip and/or check are valid for acceptance (correct date, amount in words and numbers, account number, etc.)

c. Verifies signature of the depositor against that on file (signature card). If an authorization of an officer is required, refer transaction to an officer before processing.

d. Checks if all withdrawals and encashment are sufficiently funded before pay out

e. Validates the media and pay-out transaction amounts (other Bank encashment, petty cash and payables of USB, all with prior approval) to the client.

f. Piece counts cash in front of the client and reminds client to re-count their money before leaving the counter.

1. Processes miscellaneous over-the-counter payments and issues official receipts.

a. Miscellaneous cash-in and/or –out

b. Fees and charges (check booklets, certifications, closing of account before the grace period)

c. Payroll services (VIP of PERPS, other Bank encashment-BOC)

d. Loan payments (Ors), loan charges

1. Maintains Teller PICOS at the allowable limit prescribed by Management in accordance to the insurable amount (minimum of P 10,000.00 up to a maximum of P 50, at any point of time during banking hours.

2. Balances transactions by occasionally checking cash on hand versus media and machine tallies. Any unbalance or discrepancies must be traced corrected immediately and within the same banking day.

3. Issues/ Updates passbook of client and attends to client's queries and/or refer to proper authority if not within the area of authority.

4. Processes closing of accounts.

5. Prepares and submits required bank reports accurately and on time. (See Annex A)

6. Ensures proper up-keep of branch and office equipment.

7. Performs/attends to such other duties relevant to the position which may be assigned by the Immediate Superior and Higher Authorities from time to time.

Job Type: Full-time

Pay: Php16, Php17,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Paid training
• Promotion to permanent employee

Work Location: In person

The Bank Teller serves as the frontline representative of the branch, handling over-the-counter transactions with accuracy, efficiency, and professionalism. This role ensures that customers receive exceptional service while maintaining compliance with the bank's operational policies, procedures, and regulatory standards. The Teller also promotes banking products and services to support branch growth and customer satisfaction.

• Process daily banking transactions such as deposits, withdrawals, fund transfers, loan payments, and bills payment.
• Verify the accuracy of cash, checks, and other negotiable instruments while adhering to fraud detection and security protocols.
• Balance cash drawers and reconcile daily transactions to ensure accuracy and accountability.
• Provide prompt and courteous service, addressing customer inquiries and resolving concerns efficiently.
• Cross-sell and promote bank products and services, referring clients to other branch officers when appropriate.
• Safeguard branch assets by strictly following audit, risk management, and compliance guidelines.
• Maintain proper records and documentation of transactions in accordance with regulatory requirements.
• Support branch initiatives by participating in sales campaigns, customer engagement, and service improvement programs.

• Bachelor's degree in Business Administration, Finance, Accounting, or any related field (Associate degree may be considered with relevant experience).
• Prior experience in banking, customer service, or cash handling preferred.
• Strong numerical skills, attention to detail, and accuracy in transaction processing.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Knowledge of banking operations, AML (Anti-Money Laundering), and KYC (Know Your Customer) policies is an advantage.

• Customer Service Orientation
• Accuracy and Attention to Detail
• Cash Handling and Risk Awareness
• Communication and Interpersonal Skills
• Integrity and Professionalism
• Problem Solving and Adaptability

Location: Willing to be assigned anywhere within Metro Manila.

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within Paranaque

The Customer Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence. Their responsibilities include:

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Requirements:

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within Quezon City Katipunan