67 Telephony Developer jobs in the Philippines

JOB DESCRIPTION:

• Responsible for handling developments for telephony system used by contact center.
• Develop call flow scripts and assess user experience based on contact center requirement.
• Technical support for call flow changes and initiatives
• Oversees the preparation and planning of call flows and communication improvements.
• Manages the telephony platform of the Bank including IVRS and contact center productivity modules

QUALIFICATIONS:

• At least 3 years experience on coding and development on Voice Solutions
• Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
• Has extensive knowledge on call flow development
• Programming Languages: Java VXML, Php, SQL, VoiceXML
• Web Scripting: HTML, JSP, JavaScript
• Database Systems: Oracle / Microsoft SQL
• Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
• Has extensive knowledge on API integrations and development
• Amenable to work in Ortigas (fully onsite)

Job Description:

• Responsible for handling developments for telephony system used by contact center.
• Develop call flow scripts and assess user experience based on contact center requirement.
• Technical support for call flow changes and initiatives
• Oversees the preparation and planning of call flows and communication improvements.
• Manages the telephony platform of the Bank including IVRS and contact center productivity modules

Qualifications:

• At least 3 years experience on coding and development on Voice Solutions
• Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
• Has extensive knowledge on call flow development
• Programming Languages: Java VXML, Php, SQL, VoiceXML
• Web Scripting: HTML, JSP, JavaScript
• Database Systems: Oracle / Microsoft SQL
• Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
• Has extensive knowledge on API integrations and development

Job Title: Telephony Developer - Contact Center

Key Responsibilities

• Responsible for handling developments for telephony system used by contact center.
• Develop call flow scripts and assess user experience based on contact center requirement.
• Technical support for call flow changes and initiatives
• Oversees the preparation and planning of call flows and communication improvements.
• Manages the telephony platform of the Bank including IVRS and contact center productivity modules

Qualifications & Skills

• At least 3 years experience on coding and development on Voice Solutions
• Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
• Has extensive knowledge on call flow development
• Programming Languages: Java VXML, Php, SQL, VoiceXML
• Web Scripting: HTML, JSP, JavaScript
• Database Systems: Oracle / Microsoft SQL
• Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
• Has extensive knowledge on API integrations and development

Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.

Summary: As a Software Development Lead, you will oversee the development and configuration of software systems, either from start to finish or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams, making key decisions, and providing innovative solutions to complex problems, ensuring that the project aligns with client needs and industry standards. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate communication between stakeholders to ensure project alignment and clarity. - Mentor team members to enhance their skills and foster a collaborative environment. - Continuously evaluate project progress and implement improvements as necessary. Professional & Technical Skills: - Required Skill: Expert proficiency in Embedded Software. - Additional Good To Have Skills: Experience with C# Programming Language, C++ Programming Language. - Strong understanding of software development methodologies and best practices. - Proficient in debugging and troubleshooting embedded systems. - Experience with hardware-software integration. - Familiarity with version control systems and collaborative development tools. Additional Information: - The candidate should have minimum 7 years of experience in Embedded Software. - This position is based at our Cebu office. Minimum 7 year(s) of experience is required

Job Description: Software Development Engineer

About Us

Ridge Security develops an AI-powered offensive security platform that detects and validates cyber risks with zero false positives, enabling enterprises to reduce risk through continuous threat exposure management. Our cutting-edge solutions incorporate advanced artificial intelligence for comprehensive security validation, robust workload protection, and cloud security monitoring.

Primary Responsibilities

As a Software Developer at Ridge Security, you will:

• Design, implement, and maintain plugins to extend RidgeBot's capabilities.

• Develop scalable, maintainable, and secure integrations with third-party systems (e.g., vulnerability scanners, SIEMs, cloud providers).

• Write robust, efficient code in Python and Go for automation, orchestration, and data processing.

• Debug, optimize, and enhance existing plugins for performance and reliability.

• Collaborate with QA engineers to ensure plugins meet functional, performance, and security requirements.

• Document plugin specifications, APIs, and usage guidelines.

• Research and implement new plugin architectures, improving extensibility and developer experience.

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or related technical field.

• Strong programming skills in Python and Go.

• Experience with APIs (REST, GraphQL), SDKs, and integration development.

• Familiarity with operating systems (Linux, Windows) and database systems (MySQL, Redis).

• Knowledge of software design patterns, object-oriented programming, and modular architectures.

• Ability to write clean, well-documented, and testable code.

Preferred Qualifications

• 2+ years of experience in software/plugin development for cybersecurity or automation platforms.

• Familiarity with security tools (Tenable, Qualys, Burp Suite, Metasploit, etc.) and their APIs.

• Experience with cloud platforms (AWS, Azure, GCP).

• Knowledge of containerization and orchestration (Docker, Kubernetes).

• Strong debugging, troubleshooting, and performance optimization skills.

• Excellent communication and collaboration skills in a fast-paced environment.

Job Overview

Software Development Manager (SDM) is responsible for leading and managing the software development team to ensure the successful delivery of high-quality software products. This role combines technical expertise, strategic leadership, and project management with a deep understanding of the software development lifecycle and industry trends.

The SDM collaborates closely with cross-functional teams—including product management, quality assurance, design, and operations to deliver scalable, innovative, and secure software solutions. Additionally, SDM plays a key role in mentoring team members, driving continuous improvement, and aligning development efforts with organizational goals.

Duties and Responsibilities

• Lead and mentor a team of software developers, fostering a collaborative and productive environment
• Provide direction, guidance, and performance reviews for individual team members
• Ensure the team is motivated, focused, and continuously growing through coaching, feedback, and skill development
• Oversee the design, development, testing, and deployment of software solutions.
• Drive the team's efforts toward meeting deadlines and achieving project milestones while maintaining high-quality standards.
• Manage and prioritize the backlog of work, balancing short-term needs with long-term goals.
• Identify opportunities to improve development processes, workflows, and efficiency.
• Execute and maintain best practices in software development (e.g., Agile methodologies, code reviews, CI/CD processes).
• Ensure observation of software quality metrics and best coding review practices.
• Collaborate with product management to define project requirements, timelines, and deliverables.
• Coordinate across departments to ensure smooth execution and integration of software projects.
• Monitor progress through regular team meetings, project planning sessions, and risk assessments.

Skills and Experience

• Bachelor's degree in computer science, Software Engineering, or a related field.
• 5 years of experience in software development or software engineering roles, showcasing leadership capabilities and technical expertise.
• Comprehensive understanding of software development methodologies, such as Agile, Scrum, or Kanban, and how to apply them effectively.
• Proficiency in one or more programming languages C#, JavaScript, Blazor, PL/SQL and framework .NET, ASP.NET CORE with a demonstrated ability to write clean, maintainable code.
• Hands-on experience working with cloud platforms like AWS, Azure, Oracle Cloud, or Google Cloud Platform (GCP), including deployment and management.
• Familiarity with containerization technologies like Docker and Kubernetes for application scaling and orchestration.
• Strong expertise in using version control systems such as Git to manage code repositories and collaborate with development teams.
• Experience with CI/CD pipelines and tools like Jenkins, CircleCI, or GitLab CI to automate and streamline software delivery processes.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Promotion to permanent employee
• Work from home

Work Location: In person

Job Description and Responsibilities:

• Transform ideas into system designs, diagrams, and database structures, and guide your team to produce clean, maintainable code.
• Manage the entire software development life cycle (SDLC) including requirements gathering, R&D, estimation, sprint planning, development, code review, testing, deployment, and maintenance.
• Ensure project delivery with minimal bugs, correct logic implementation, and stable software in production.
• Identify risks, potential problems, initiate prevention or mitigation of issues by adjusting plans as needed.
• Write technical documentation such as plans, procedures, system designs, flow charts, and diagrams.
• Keep stakeholders and clients updated on project progress, creation of utilization reports, root cause analysis reports and presentations and other reports as required by upper management.
• Continuous improvement of dev team's performance by communicating job expectations, planning & ideation sessions, performance monitoring and appraisals. Also performs coaching, counseling, and imposing disciplinary action to dev team members.
• Identify and address capability limitations of the dev team, and provide workarounds / improvement plans, constructive feedback and analysis.
• Initiates technological research by keeping up-to-date with current technologies, I.T. trends, products, cloud services, and makes sure that projects are using the latest available technologies.
• Maintain professional knowledge by attending workshops, seminars, and obtaining certifications.
• Perform other tasks as assigned by the immediate supervisor.

Minimum Qualifications:

• Bachelor's degree in IT, Computer Science, Computer Engineering, or related field, or equivalent practical experience.
• Excellent oral and written communication skills in English and Filipino.
• Additional language skills in technical-level Mandarin are a plus.
• 6+ years of experience in software development using Java/Spring Framework, JavaScript (NodeJS, VueJS), Python, and PHP.
• 6+ years of experience with private, public, and hybrid cloud environments.
• 6+ years of experience with REST APIs, relational databases, NoSQL databases, and Microservices Architecture.
• 6+ years of experience troubleshooting, debugging, and analyzing system designs and source code.
• Proficiency in reading, writing, and analyzing flow charts, sequence diagrams, and other software development documents.
• Ability to work with minimal supervision and solve ambiguous problems with full ownership.

Preferred Qualifications:

• 6+ years of experience managing developer teams.
• 10+ years of experience in software development using Java/Spring Framework, JavaScript (NodeJS, VueJS), Python, and PHP.
• 10+ years of experience with REST APIs, relational databases, NoSQL databases, and Microservices Architecture.
• 10+ years of experience troubleshooting, debugging, and analyzing system designs and source code.

What are the benefits of working at I.T Americano?

• Health Care Plan (HMO) with Dental and Vision - Day One
• Life and Accident Insurance - Day One
• Unlimited coffee when reporting on-site
• Vacation Leave and Sick Leave both convertible to cash by the end of the year
• Bereavement Leave of 3 days upon regularization
• Onsite facilities such as medical clinic and fitness gym
• Training and Development Programs
• Unlimited Career advancement opportunities
• Company Christmas Gift
• Work at Office Incentives
• Company Events
• 13th Month Pay as mandated by the Philippine Government.
• Government Mandated Benefits (SSS, PHIC, and Pag ibig)
• Birthday Gift

Job Type: Full-time

Work Location: In person

WHO WE ARE?

TECHNIDATA is a subsidiary of the TSS CSI group, leader in vertical software publishing in Europe and worldwide, with annual sales of over €2 billion. TECHNIDATA is a software publisher specializing in IT solutions for in vitro diagnostics. Its quality system is ISO 9001 and 13485 certified. With 30 years' experience and know-how in laboratory management, we design, distribute, install, and maintain our solutions for over 650 customers worldwide, including 250 in France. Our 150 employees across 6 subsidiaries in Europe, America and Asia work together around shared corporate values that advocate quality, respect, and passion for the job. We are currently undertaking a transformation project in which the development of our employees and the satisfaction of our customers are at the heart of our concerns and our growth dynamic. To support our development in Manila and internationally, we are recruiting Software Development Engineers.

WHAT WILL YOUR DAY-TO-DAY BE LIKE?

• Report to a Project Manager and belong to a local and international R&D team.
• Act throughout the life cycle of software development: research, analysis, design, coding, tests, and defect corrects in compliance with the quality and budget commitments of the group.
• Implement programming in object-oriented language with respect to clean code principles and propose enhancements to the relational database schema.
• Define software solutions and evaluate the software development costs.
• Bring out creative problem-solving ideas.
• Collaborate effectively with local and offshore colleagues.

WHO ARE YOU?

• Candidate must possess at least Bachelor's/College Degree in Computer Science, Engineering (Computer/Telecommunications), Mathematics, Information Technology or equivalent.
• Expertise in C++ and OOP, with respect to clean code principles
• Optional exposures to any of the following is a plus:
• Minimum 2 years work experience in above technical skill requirements
• Highly independent requiring minimal supervision and direction
• With good oral and written communication skills in both technical and non-technical context
• SQL programming, specific to Oracle and MS SQL Server
• Python scripting and MFC library
• C++/CLI or C#.Net
• MS Visual Studio, MS Teams, MS CRM, Azure DevOps

WHAT ARE YOUR FUTURE BENEFITS?

• Hybrid work at home and at office arrangement
• Salary commensurate to profile and experience
• Comprehensive benefits package
• Onboard training
• Be a part of a talented and collaborative team with support from friendly colleagues.
• Work-life balance
• Travel opportunities to France

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Job Description

• Coding, testing and troubleshooting software programs utilizing the appropriate hardware, database, and programming technology
• Reviewing changes in code and the environment to understand and minimize negative impact on system performance
• Building reusable components, templates, code and libraries
• Translating the solutions and design given by the Squad team in an optimized code based on the requirements
• Working closely with the infrastructure, build and release, database, and other related teams to ensure swift and efficient deployment of code releases to live (production) environments.

What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package