8,156 Telephone Operator jobs in the Philippines

-Answers incoming calls and places outgoing calls

-Directs call to guest rooms, staff, or departments through the switchboard or PBX system.

-Understand the telephone operator board or PBX switchboard operations.

-Provides paging services for guests and employees.

-Following telephone etiquette

-Trains or assists with training new telephone operators in performance of job duties.

-Perform daily attendance records and other clerical functions

-Assist HR Department's Activities

-Answers incoming calls and places outgoing calls

-Directs call to guest rooms, staff, or departments through the switchboard or PBX system.

-Understand the telephone operator board or PBX switchboard operations.

-Provides paging services for guests and employees.

-Following telephone etiquette

-Trains or assists with training new telephone operators in performance of job duties.

-Perform daily attendance records and other clerical functions

-Assist HR Department's Activities

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

A Hotel Telephone Operator is responsible for managing the hotel's internal and external communications through the telephone system. They ensure guests, staff, and external callers receive prompt, courteous, and professional service.

QUALIFICATIONS:

• Preferably with previous hotel telephone operator experience

• Professional, courteous, and calm under pressure and trustworthy

• Clear and pleasant telephone voice, strong verbal and listening skills and multilingual ability is an advantage.

• Knowledge of telephone switchboard systems and basic computer skills

• High school diploma or equivalent (hotel management or communication-related studies are a plus but not required)

• Must be a resident of Baguio City or willing to relocate

• Must be willing to work on shifting schedules

• Complete government numbers (SSS, TIN, Pag-IBIG, PhilHealth)

• With complete basic requirements

Additional Benefits:

• with Service Charge

Job Type: Full-time

Pay: Php470.00 per day

Benefits:

• Flexible schedule
• Life insurance
• Staff meals provided
• Transportation service provided

Work Location: In person

Job Description:

We are seeking a courteous and professional Telephone Operator to manage incoming and outgoing calls for our organization. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Answer and direct incoming calls in a prompt and professional manner
• Transfer calls to appropriate departments or individuals
• Take and relay messages accurately
• Provide basic information to callers regarding company services, location, and hours
• Maintain confidentiality of all information
• Update telephone directory and internal contact lists as needed
• Monitor and report any issues with the telephone system
• Assist with administrative support tasks, such as data entry or appointment scheduling, when required

Qualifications:

• College graduate
• Accuracy in message taking
• Professional phone etiquette
• Previous experience in a telephone operator, receptionist, or customer service role (preferred)
• Familiarity with multi-line phone systems or switchboards (an advantage)

Job Types: Full-time, Fixed term

Contract length: 3 months

Work Location: In person

Expected Start Date: 10/22/2025

• Answer incoming calls within 30 seconds
• Qualifying calls- determine if escalation is needed and which department or point person needs to be aware. This includes sending a voice message to that department/person, SMS and/or an email.
• Accurately track and ensure minimum information requirement are included in the case notes
• Accurately assign the lead to the correct company and point person. If needed, utilize calendly in plotting the lead under the appropriate department and/or office manager.
• Update internal tracker with accurate information as soon as the interaction has taken place.
• Send EOD report.
• Performs other tasks as may be assigned by Management

Qualifications:

• A minimum of three (3) years of experience in a BPO setup
• Excellent communication skills, both verbal and written.
• Proficiency in handling phone calls with professionalism and courtesy.
• Ability to multitask efficiently while maintaining accuracy.
• Strong typing skills for note-taking and data entry during calls.
• Attention to detail to ensure accurate message taking and forwarding.
• Adaptability to various industries and client needs.
• Familiarity with telephone systems and call management software.
• Patience and empathy in dealing with callers, including those in stressful situations.
• Reliable and punctual attendance, often in a 24/7 work environment.

Perks:

• Long-term/full-time position
• Competitive pay is at
  23,102.13 gross
• 13th Month pay
• Pay begins on day 1 of training
• Benefits, such as: HMO, Loyalty investment Fund, Pag Ibig MP2 Savings, and Memorial Plan
• Work Life Balance with 15 annual paid leaves
• Attendance performance-based incentives
• Quarterly In-person Team-Buildings
• Annual Company Outing - A yearly team adventure to unwind and celebrate together
• Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways
• Annual Performance Review - Performance-based reviews with opportunities for pay raises.
• Annual Sports Fest - Show your team spirit and compete in fun games and tournaments

JOB QUALIFICATIONS

• Candidate must possess at least a Bachelor's/College Degree in any Field.
• No work experience is required. Fresh graduates are encouraged to apply.
• Proficient in communication skills, both oral and written.
• Must be willing to work in Bonifacio Global City, Taguig City.

Job Type: Full-time

Pay: Php18, Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

RESPONSIBILITIES

1. Operates a multiple-position telephone switchboard to relay incoming, outgoing and inter-office calls and performs miscellaneous hospital communications and clerical duties

2. Answers to callers queries in accordance to the hospital policy; takes messages for staff members; pages authorized personnel over the intercom system.

3. Maintains an orderly list of all the departments, their local numbers, names of resident doctors to transfer calls and relay messages effectively and quickly.

JOB SPECIFICATIONS:

A. Minimum Education/Experience Required

• Must be graduate of 4-year business course or its equivalent

B. Knowledge, Skills and Abilities

• Verbal ability is required to converse effectively and fluently and to understand orders or instructions under an emergency situation.

• Clerical perception is required to accurately and quickly recognize and memorize names and numbers in the hospital's telephone directory to avoid mistakes in transferring calls, paging persons and relaying messages.

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Application Deadline: 04/23/2025

Expected Start Date: 04/21/2025

URGENT HIRING

TELEPHONE OPERATOR

JOB DESCRIPTION:

• Answering and routing calls: Manage incoming calls on multi-line systems, answer them in a professional manner, and transfer them to the appropriate individual or department.
• Providing information: Answer caller inquiries, provide routine information to employees and the public, and assist with paperwork or data entry.
• Message handling: Take messages for staff members who are unavailable.

QUALIFICATIONS:

• WITH GOOD LOOKING
• WITH GOOD COMMUNICATION SKILLS AND CUSTOMER SERVICE RELATION
• PREFERABLY 5'3 IN HEIGHT
• FRESH GRADUATE ARE WELCOME TO APPLY
• PREFERABLY COLLEGE GRADUATE IN HOSPITALITY MANAGEMENT/ TOURISM MANAGEMENT/ OR EQUIVALENT

Successful candidates may enjoy the following benefits on top of your basic salary:

• Free 24/7 accident insurance coverage
• Overtime pay
• Free meal per duty
• With incentive pay(SC)

Job Type: Full-time

Pay: From Php695.00 per day

Benefits:

• Additional leave
• Company Christmas gift
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Staff meals provided

Education:

• Bachelor's (Preferred)

Work Location: In person

Qualifications:

Must be a college graduate with a bachelor's degree in any field of study. A degree in Business Administration, Office Management, Communication, or related courses is an advantage.

At least 1 year of related experience as a Receptionist or Telephone Operator.

Excellent communication skills and pleasant phone manners.

Proficient in Microsoft Office (Word, Excel, Outlook).

Organized, reliable, and customer service–oriented.

Can multitask efficiently and maintain a professional appearance at all times.

Responsibilities:

Answer and screen incoming calls, transfer to the right department or staff.

Take and log messages accurately (name, time, number, and details).

Greet and assist all visitors and suppliers with professionalism and warmth.

Receive, log, and distribute incoming mails and documents.

Update contact directories and maintain call/mailing records.

Handle emergency calls calmly and appropriately.

Support other departments when needed and ensure the front desk is always attended.

Job Type: Full-time

Pay: Php17, Php18,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided

Education:

• Bachelor's (Preferred)

Work Location: In person