294 Telehealth Nurse jobs in the Philippines

*Salary: * PHP 60, ,000/ month

Job Description:

• Review and process physician and NP orders in multiple EHR systems.
• Enter and track orders across skilled nursing facilities (SNFs) and home health agencies (HHAs).
• Verify order execution and follow up on completion.
• Act as primary nursing contact for order-related communications.
• Clarify orders with physicians as needed.
• Coordinate with Telehealth Care Coordinators to align orders with patient care plans.
• Maintain accurate documentation and ensure compliance with HIPAA/CMS standards.
• Support audits and quality reviews with order-related data.
• Follow team and/or clients proper procedures, policies, and methodologies as instructed.
• Performs other related duties as necessary or assigned

Minimum Qualifications:

• Active RN or USRN license.
• Clinical experience in acute, post-acute, or home health settings preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and coordination abilities.
• Proficient with electronic health records (EHR) and documentation.
• Ability to manage multiple tasks in a fast-paced, remote telehealth environment.
• Interest in medical informatics, data analysis, or quality improvement is a plus.
• Able to work from home with reliable internet and a backup connection.

Perks and Benefits:

• Work from Home
• Equipment/ company computer

Job description:

We are seeking an experienced and compassionate Registered Nurse (RN) or Enrolled Nurse (EN) with a strong background in virtual patient engagement to join our team. In this role, you will use our Health Engine Recall System to initiate calls to patients, discuss medical results, provide education, and coordinate follow-up appointments.

This position is ideal for a nurse who enjoys patient interaction in a non-clinical, remote environment and values clear communication and proactive care.

• Salary Range: 28, ,000
• Job Type: Full-time | Morning Shift | Fixed Weekends Off
• Onsite: Sto. Cristo, Angeles City, Pampanga.(Near Hi Precision Diagnostics Center)

What You'll Do

• Make scheduled virtual outbound calls to patients using our Health Engine Recall System.
• Handle inbound and outbound voice calls with patients, caregivers, and healthcare providers.
• Review and explain test results clearly and accurately to patients (as per the scope of practice and clinical guidelines).
• Discuss necessary follow-up steps, including upcoming appointments, screenings, or repeat testing.
• Provide basic health education and reassurance where appropriate.
• Identify urgent or complex clinical needs and escalate to the appropriate clinician.
• Accurately document all interactions and update patient records in the system.
• Ensure all patient communications are delivered with empathy, clarity, and professionalism.
• Document clinical interactions accurately in Electronic Medical Records (EMR) or other health information systems.
• Adhere to privacy and confidentiality policies, complying with HIPAA and Australian Privacy Principles (APPs).

What We're Looking For:

• Current registration as a Registered Nurse (RN) or Enrolled Nurse (EN)
• Minimum of 3-year experience in telehealth, telephone triage, or virtual care preferred.
• Comfortable working with patient management or recall systems (experience with Health Engine is a strong advantage).
• Strong verbal communication skills with the ability to simplify complex information.
• Tech-savvy and confident using digital tools and electronic health records.
• Warm, patient-focused, and adaptable to remote work.
• High attention to detail and confidentiality.
• Ability to work independently and as part of a virtual clinical team.
• Previous experience in primary care, chronic disease management, or preventative health is a plus.

Perks & Reward

• Paid Overtime & Holiday Pay
• Rest Day OT Pay
• HMO & 13th Month Pay
• Performance Bonuses: MVP of the Day – Cash bonus
• Employee of the Month – Cash + recognition
• Birthday treats & team recognition

Additional Detail:

• 2-week paid trial period before official employment/probation

About Us

REMCO Business Process Outsourcing is a fast-growing company based in Pampanga, Philippines, providing high-quality business solutions to clients locally and internationally. We specialize in customer service, e-commerce support, administrative operations, and creative services — helping businesses run smoothly and efficiently.

Society has changed but the healthcare system hasn't. The evidence is undeniable – long wait times, rising out-of-pocket costs, inefficient systems, out-of-date attitudes, issues of access, the list goes on. Clearly, the system is failing us, so we've decided to fix it.

About Eucalyptus (or 'Euc')

Eucalyptus
is a collective of digital healthcare clinics (
Juniper
,
Compound
,
Pilot,

Kin
&
Software
) solving the world's biggest healthcare challenges from obesity to fertility and longevity.

In just 5 years, we've already…

Launched 5 demographically tailored brands and facilitated over 1 million medical consultations worldwide.

Built a team of approaching 500 Eucalypts in 6 countries () consisting of medical practitioners, engineers, operators and many more functions

Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.

Since launching, we've grown fast to support millions of patients. In 2024 alone…

• In the UK we grew from 5,000 to ~30,000 patients , received selective
  NICE endorsement
  for our holistic approach to obesity management, and grew our team from 45 to 165.
• Globally, grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$00M USD, with over 100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb.

… and we're just getting started Read more about our mission to change healthcare
here
.

Working @ Euc

Life is short, so we'll be frank - fixing healthcare is hard. Like, really hard. That's why we work smart, AND hard.

If you're brave enough to….

open yourself to lots (and we mean
LOTS
) of feedback,

sprint
- not walk, towards your professional and personal growth,

deeply care about our patients, and those you work with,

… here's what we can promise in return…

• You'll be supported to accelerate your career - Regular feedback (sometimes daily ) alongside our annual performance reviews, a professional development budget, and the mentorship and buddies to ensure you have the support you need to level up. We're committed to helping every Eucalypt reach their full potential.
• You'll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday, be given the opportunity to tackle interesting problems to tackle interesting problems, and work amongst people who care deeply about our patients.
• You'll make impact faster than you ever could have imagined - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else.

We also offer a range of benefits including a MacBook for Work, an
awesome space in Makati
to work with your peers, generous vacation and sick leave policies, health insurance, transportation allowance and 13th month pay in addition to all the regular statutory benefits (SSS, PhilHealth, and HDMF). Want to hear more about what it's like to work at Eucalyptus? Hear from our team
here
.

What's next?

Since reaching over 60,000 patients globally through our weight management program, our goal in 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

We're going to build the world's largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. If that gets you excited, let's talk.

About The Role (What You'll Be Doing)

Eucalyptus believes that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. We want to provide patients access to the right clinician at the right time to support their journey.

The Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment. This position is ideal for individuals who are passionate about healthcare, possess strong communication skills, and are dedicated to providing outstanding customer service.

Your Responsibilities May Include

Provide medical support to patients with a range of conditions, primarily via email
:

• Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate.
• Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards.
• Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects.
• Initiate communication based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence

Share patient insights with the clinical services team and wider business
:

• Share patient feedback: Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement.

About You (Who You Are)

• A Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry
• Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email
• Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule
• Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision
• You are willing to work a late mid-shift schedule between 2 PM -1 AM or 6 PM - 3 AM Manila time, with no fixed weekend off

Bonus Points For

• Triaging in a clinic or emergency setting
• Previous work experience in tele-health
• Passion for weight loss, skincare, sexual health or fertility

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday and work amongst people who care deeply about our patients. You'll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We'll have your back when you need us the most - You'll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You'll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We move at incredible speed - You'll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You'll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn't have it any other way

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Schedule: 7:00 AM - 4:00 PM (Monday-Friday)

What are we looking for?

Skills Required:

• Nursing Background/Degree: A valid nursing degree and background are essential. Australian nursing registration is not required for this role.
• Telehealth/Call Experience (Preferred): While not mandatory, candidates with prior experience in inbound and outbound calls or telehealth nursing will be highly regarded.
• Arabic Fluency (Non-Negotiable): This is a critical requirement. You must be fluent in Arabic, as 50-60% of our clientele speaks Arabic. This requirement may only be reassessed in rare instances if no qualified Arabic-speaking candidates are available.
• No Scheduling Experience Needed: Previous experience in scheduling is not a requirement for this role.

What will you do?

As a Virtual Nurse, your primary role will be to conduct remote health assessments and information gathering for a diverse client base. Your daily tasks will involve managing an average of 14-15 inbound and outbound calls. During these calls, you will focus on collecting crucial client information, including:

• Medical history
• Updates on diagnoses
• Assessment of functional status
• Evaluation of client support systems

You will be responsible for meticulously documenting all gathered information, as these notes will serve as the primary source for review by other nursing staff. Your coordination efforts will be limited to communicating with the rostering team regarding your schedule or other operational needs; direct liaison with other nurses for patient care is not required.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client provides high-quality, family-centered Allied Health services focusing on speech and language, feeding and swallowing, learning and literacy, fluency, communication, social skills, and mental health for all ages, including aged care.

#ConnectOSCareers #JoinConnectOS #ConnectOSNonTech #ConnectOSRecruitment

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

We are seeking an experienced and compassionate Registered Nurse (RN) or Enrolled Nurse (EN) with a strong background in virtual patient engagement to join our team. In this role, you will use our Health Engine Recall System to initiate calls to patients, discuss medical results, provide education, and coordinate follow-up appointments.

This position is ideal for a nurse who enjoys patient interaction in a non-clinical, remote environment and values clear communication and proactive care.

• Salary Range: 28, ,000
• Job Type: Full-time | Morning Shift | Fixed Weekends Off
• Onsite: Sto. Cristo, Angeles City, Pampanga.(Near Hi Precision Diagnostics Center)

What You'll Do

• Make scheduled virtual outbound calls to patients using our Health Engine Recall System.
• Handle inbound and outbound voice calls with patients, caregivers, and healthcare providers.
• Review and explain test results clearly and accurately to patients (as per the scope of practice and clinical guidelines).
• Discuss necessary follow-up steps, including upcoming appointments, screenings, or repeat testing.
• Provide basic health education and reassurance where appropriate.
• Identify urgent or complex clinical needs and escalate to the appropriate clinician.
• Accurately document all interactions and update patient records in the system.
• Ensure all patient communications are delivered with empathy, clarity, and professionalism.
• Document clinical interactions accurately in Electronic Medical Records (EMR) or other health information systems.
• Adhere to privacy and confidentiality policies, complying with HIPAA and Australian Privacy Principles (APPs).

What We're Looking For:

• Current registration as a Registered Nurse (RN) or Enrolled Nurse (EN)
• Minimum of 3-year experience in telehealth, telephone triage, or virtual care preferred.
• Comfortable working with patient management or recall systems (experience with Health Engine is a strong advantage).
• Strong verbal communication skills with the ability to simplify complex information.
• Tech-savvy and confident using digital tools and electronic health records.
• Warm, patient-focused, and adaptable to remote work.
• High attention to detail and confidentiality.
• Ability to work independently and as part of a virtual clinical team.
• Previous experience in primary care, chronic disease management, or preventative health is a plus.

Perks & Reward

• Paid Overtime & Holiday Pay
• Rest Day OT Pay
• HMO & 13th Month Pay
• Performance Bonuses: MVP of the Day – Cash bonus
• Employee of the Month – Cash + recognition
• Birthday treats & team recognition

Additional Detail:

• 2-week paid trial period before official employment/probation

About Us

REMCO Business Process Outsourcing is a fast-growing company based in Pampanga, Philippines, providing high-quality business solutions to clients locally and internationally. We specialize in customer service, e-commerce support, administrative operations, and creative services — helping businesses run smoothly and efficiently.

Job Type: Full-time

Pay: Php28, Php32,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person

Connext is currently looking for a
Virtual Nurse
who will be working
directly
with Connext's Client in the United States of America.

What's in it for you?

• Work from Home Setup
• Freelance Work
• 1 year contract with possibility of extension
• Shifting schedule

What is the job?

The
Virtual Nurse
is responsible for reviewing Patient Care Reports (PCRs) in real time to ensure accuracy and compliance with client standards.

• Conduct real-time reviews of PCRs.
• Provide PCR technical support for each assigned market.
• Ensure that iterations are reviewed continuously until compliance is achieved, allowing the EMTS to proceed with the assignment.
• Provide assistance to the client in other areas as required.
• Extend support to the client POC and other team members, as necessary.

Qualifications:

• Bachelor's degree in nursing with relevant BPO healthcare experience.
• At least one (1) year of relevant experience in medical documentation review, healthcare compliance, or related support function.
• Demonstrates thorough knowledge of medical documentation and compliance, proficient with productivity and documentation systems
• Maintains high accuracy—spots PCR discrepancies and applies strong problem-solving and organization to drive efficiency
• Works independently and with EMTs/stakeholders; communicates clearly in English, providing actionable feedback and technical support

Connext is currently looking for a Virtual Nurse who will be working directly with Connext's Client in the United States of America.

What's in it for you?

• Work from Home Setup
• Freelance Work
• 1 year contract with possibility of extension
• Shifting schedule

What is the job?

The Virtual Nurse is responsible for reviewing Patient Care Reports (PCRs) in real time to ensure accuracy and compliance with client standards.

• Conduct real-time reviews of Patient Care Reports (PCRs) for accuracy and compliance

• Provide PCR technical support to each assigned market

• Continue iterations until PCRs are fully compliant, enabling EMTs to proceed

• Assist the client with related tasks as needed

• Support the client POC and team members to resolve issues promptly

Qualifications:

• Bachelor's degree in nursing

• 1 year of relevant experience in medical documentation review, healthcare compliance, or related support function. 

• Demonstrates thorough knowledge of medical documentation and compliance, proficient with productivity and documentation systems

Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.

But what truly sets us apart is our culture. At Infinit-O, diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we're dedicated to making a positive impact not just in business but in the communities we serve. With a highly engaged and innovative team, we don't just optimize processes; we also create meaningful change.

We are looking for a highly skilled and experienced
Virtual Nurse Supervisor
to lead our team of Virtual Triage Nurse Associates. This role is crucial for ensuring the highest standards of patient care, operational efficiency, and team development. The successful candidate will have a minimum of two years of supervisory experience in a voice-based patient care campaign, demonstrating a strong ability to manage, mentor, and motivate a team in a virtual environment. A valid PHRN license is a must, and Epic EHR experience is strongly preferred.

Key Responsibilities:

1. Team Leadership & Supervision:

• Performance Management:
  Supervise, mentor, and coach a team of Virtual Triage Nurse Associates to meet and exceed performance metrics and quality standards.
• Training and Development:
  Oversee the training and onboarding of new team members and provide ongoing professional development to the existing team.
• Quality Assurance:
  Conduct regular call monitoring and case audits to ensure adherence to clinical protocols, company policies, and best practices.
• Issue Escalation:
  Serve as the primary point of contact for complex patient inquiries, escalated calls, and clinical questions, providing guidance and resolution.
• Scheduling and Staffing:
  Manage team schedules and staffing to ensure adequate coverage and operational efficiency.

2. Operational Management:

• Workflow Optimization:
  Identify opportunities to improve workflows and processes to enhance patient experience and team productivity.
• Data Analysis:
  Track and analyze key performance indicators (KPIs) such as average handle time, first call resolution, patient satisfaction scores, and quality scores.
• Policy and Procedure:
  Develop, implement, and maintain clear policies and procedures for the virtual nurse team.
• Technology Utilization:
  Ensure the team effectively utilizes the Epic EHR system and other telehealth technologies to provide seamless patient care.

3. Clinical Oversight:

• Clinical Excellence:
  Maintain a deep understanding of clinical guidelines and protocols to ensure the team provides safe and accurate care navigation and assessments.
• Collaboration:
  Collaborate with other healthcare departments and management to align virtual care operations with the broader organizational goals.
• Compliance:
  Ensure all team activities comply with relevant regulatory requirements, HIPAA, and company standards.

Requirements

• Licensure:
  Must hold a valid Philippine Registered Nurse (PHRN) license.
• Experience:
  A minimum of two years of supervisory or leadership experience in a voice-based patient care campaign.
• Technical Skills:
  Preferred experience with the
  Epic Electronic Health Record (EHR)
  system.
• Soft Skills:
• Proven leadership and team management skills.
• Excellent verbal and written communication abilities.
• Strong analytical and problem-solving skills, with a data-driven approach to management.
• Ability to multitask, prioritize, and manage a team in a dynamic, high-pressure virtual environment.
• A commitment to continuous improvement and a passion for delivering exceptional patient care.

Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.

But what truly sets us apart is our culture. At Infinit-O, diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we're dedicated to making a positive impact not just in business but in the communities we serve. With a highly engaged and innovative team, we don't just optimize processes; we also create meaningful change.

We are seeking a dedicated and experienced Virtual Triage Nurse Associate to join our team. In this new and vital role, you will serve as the first point of contact for patients, providing compassionate and efficient support for a wide range of inquiries. The ideal candidate holds a PHRN license, has a minimum of two years of experience in a patient care campaign, and possesses exceptional communication and customer service skills. Experience with the Epic EHR system is strongly preferred.

Key Responsibilities:

1. Call Triage & Management:

• Initial Call Triage: Serve as the primary point of contact, directing patient calls to the appropriate departments or specialists.
• Information Gathering: Efficiently handle a variety of inquiries, including those related to the call directory, patient housing, registration, and referrals.
• Misrouted Call Resolution: Effectively manage and redirect misrouted calls, ensuring patients are connected with the correct resources in a timely manner.

2. Patient Support & Resolution:

• Call Resolution: Address and resolve patient concerns on the first call whenever possible, focusing on a positive patient experience.
• Care Navigation: Guide patients through complex healthcare processes, including benefits and eligibility inquiries, scheduling appointments, and managing prior authorizations.
• Telehealth Support: Assist patients with technical questions and provide guidance for their telehealth appointments.
• Patient Follow-ups & Reminders: Conduct proactive patient follow-ups and send appointment reminders to ensure continuity of care.
• Medication Refills: Facilitate medication refill requests in accordance with established protocols.
• Corporate Calls: Handle corporate-level calls with professionalism and efficiency, escalating issues as needed.

3. Clinical Support & Assessment:

• Patient Assessment for RNs: Conduct initial patient assessments and gather necessary information to prepare for hand-off to a Registered Nurse (RN) for further clinical evaluation.
• Patient Education: Provide basic patient education and support as directed by clinical staff.

• Licensure: Must hold a valid Philippine Registered Nurse (PHRN) license.
• Experience: A minimum of two years of experience in a voice-based patient care campaign or a similar virtual healthcare role.
• Technical Skills: Preferred experience with the Epic Electronic Health Record (EHR) system.

• Soft Skills:

• Exceptional verbal and written communication skills.

• Strong customer service orientation with a compassionate and patient-centered approach.
• Excellent problem-solving abilities and a keen attention to detail.
• Ability to work independently in a fast-paced virtual environment.