What Jobs are available for Telecollector in the Philippines?

GCCS & Associates Corp is a debt collection agency and a local BPO which has become a business partner for various banks, government agency/ies, and other financial institutions in the Philippines, both local and multinational.GCCS & Associates Corp services includes Receivable Management, Customer Service, Credit Verification, Documentation and Registration.Its offices are located in Metro Manila, Batangas, Laguna, Quezon Province, Bulacan, Bataan, Cagayan Valley, Iloilo, Leyte, Zamboanga and with satellite offices in Davao, Bicol, and Pampanga.

QUALIFICATIONS:

• Male / Female
• At least 18 years old above
• Atleast college level or College Graduate. But Semior High School Graduate may also apply.
• Must be computer literate
• Must have good communication skills
• With or without experience

BENEFITS:

• Basic Salary
• Monthly Incentives
• Paid Allowance

Job Types: Full-time, Permanent

Pay: From Php14,000.00 per month

Benefits:

• Paid training

Work Location: In person

Tele Collector

Job Overview: The Tele Collector is responsible for locating and contacting individuals with overdue accounts to recover payments. This role requires excellent communication and negotiation skills, as well as the ability to handle difficult conversations professionally and empathetically.

Duties and Responsibilities:

• Locate and Contact Debtors: Utilize skip tracing techniques to find debtors' current contact information. This may involve reaching out to public records, credit bureaus, or contacting references. Initiate contact via phone calls, emails, or letters.
• Discuss Delinquent Accounts: Explain the overdue balance and the consequences of non-payment. Answer questions about the debt and the collection process.
• Negotiate Payment Plans: Work with debtors to establish feasible repayment plans, which might involve negotiating the amount or setting up installments.
• Process Payments: Accept payments over the phone using secure payment systems and update account records to reflect received payments.
• Maintain Detailed Records: Document all interactions with debtors, including recording phone calls, logging emails, and keeping track of payment promises.
• Compliance with Regulations: Adhere to strict laws and regulations governing debt collection practices. Ensure all communications are professional and respectful, avoiding harassment or intimidation tactics.

Job Qualifications

• Excellent communication and interpersonal skills to effectively negotiate and build rapport with debtors.
• Active listening skills to understand debtors' situations and concerns.
• Strong computer literacy for operating collection software and managing databases.
• Persistence and resilience in handling difficult conversations and rejections.
• Ability to work independently while meeting daily quotas and targets.
• Knowledge of relevant laws and regulations related to debt collection.

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

MAJOR TASK;

• Tele-Collections (OOT customers).
• Accounting check and online payments of OOT customers.
• Reconciliation of accounts with lacking payments.
• Necessary routine to address customer's needs leading to collection (SOA preparation and faxing,etc.).
• Report preparation (Aging,Issues and Concerns,Collection Report per week).

Job Description:

• Contact clients to follow up on their account status.
• Monitor and assist with account updates and collections.
• Prepare and send reminder letters or notices as needed.
• Coordinate with the supervisor and team regarding client concerns and inquiries.
• Perform other related tasks that may be assigned by the supervisor.

Job Qualifications:

• Graduate of Accounting, Commerce, or any Business-related course.
• Proficient in basic computer applications (e.g., MS Word, Excel).
• Demonstrates professionalism and integrity.
• Able to work independently with minimal supervision.
• Detail-oriented and well-organized.

Job Types: Full-time, Permanent

Pay: From Php472.64 per day

Benefits:

• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Location:

• Malasiqui (Required)

Work Location: In person

GCCS & Associates Corp is a debt collection agency and a local BPO which has become a business partner for various banks, government agency/ies, and other financial institutions in the Philippines, both local and multinational.GCCS & Associates Corp services includes Receivable Management, Customer Service, Credit Verification, Documentation and Registration.Its offices are located in Metro Manila, Batangas, Laguna, Quezon Province, Bulacan, Bataan, Cagayan Valley, Iloilo, Leyte, Zamboanga and with satellite offices in Davao, Bicol, and Pampanga.

QUALIFICATIONS:

• Male / Female
• At least 18 years old above
• Atleast college level or College Graduate. But Semior High School Graduate may also apply.
• Must be computer literate
• Must have good communication skills
• With or without experience

BENEFITS:

• Basic Salary
• Monthly Incentives
• Paid Allowance

Job Types: Full-time, Permanent

Pay: From Php14,000.00 per month

Benefits:

• Paid training

Work Location: In person

We are seeking a motivated Collection Specialist to assist with account resolution efforts. This role involves engaging with clients to address outstanding balances, offering suitable payment options, and ensuring adherence to financial policies and standards.

Key Responsibilities:

• Utilize skip-tracing tools to update or locate client contact information.
• Conduct phone interviews with clients to understand their financial situations.
• Offer and explain flexible payment options, including card payments.
• Set up and confirm agreed-upon payment arrangements.
• Maintain accurate client records and document payment agreements.
• Collaborate with the team to share insights on account resolution strategies.
• Ensure compliance with all applicable financial guidelines and company procedures.

Qualifications:

• Must be at least 18 years old
• High school graduate or equivalent
• Open to applicants with or without prior experience
• Should have a good standing credit history
• Willing to work onsite at Mandala Park, Mandaluyong City

Job Types: Full-time, Permanent

Pay: Php15, Php20,000.00 per month

Work Location: In person

Expected Start Date: 10/31/2025

COLLECTION SPECIALIST

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

• Contact customers via phone to collect past due accounts
• Negotiate payment plans and settlements with customers
• Maintain accurate records of all interactions and payment agreements
• Update customer account information and payment status in the system
• Meet or exceed monthly collection targets
• Handle customer objections and provide solutions to resolve their debts
• Assist customers in setting up payment arrangements and provide follow-up

Job Types: Full-time, Permanent

Pay: From Php19,000.00 per month

Benefits:

• Additional leave
• Company events
• Free parking
• Promotion to permanent employee

Work Location: In person

REQUIREMENTS:

• With Excellent verbal and written communication skills
• Intermediate level in MS Office
• Open for fresh graduates

DUTIES & RESPONSIBILITIES

• Ensure that all clients are reminded of their amortization through text or call.
• Maintain a positive and cooperative tone at all times with the borrowers and deals with borrowers in a manner which shows empathy, tact and professionalism.
• Ensure compliance on using the standard text format and outgoing call content.
• Determine reason for default of the delinquent borrowers
• Review and analyze the payment record of each account in order to apply necessary collection measures. Recommend solutions/ actions and ensure that handling for each call scenarios are implemented within the day and able to track the result.
• Coordinate with concerned departments to determine best approach for resolving issues.
• Provide call status report on a daily basis.
• Performs other duties and responsibilities as may be assigned by an appropriate authority.

Job Types: Full-time, Permanent

Pay: Php16, Php18,000.00 per month

Work Location: In person