1,293 Tele Sales jobs in the Philippines
Tele-Sales
Posted 5 days ago
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Job Description
• sking questions to engage customers and keep the conversation going. br>• L stening to the customers' needs to generate repeat sales. < r>• G thering and documenting customer information, payment methods, purchases, and reactions to products. < r>• K eping up to date on all products and informing customers of new products < r>• A swering customers' questions on the products < r>• W lling to be assigned anywhere in the Philippines
Tele-Sales (BGC Taguig)
Posted 27 days ago
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Job Description
• sking questions to engage customers and keep the conversation going. br>• L stening to the customers' needs to generate repeat sales. < r>• G thering and documenting customer information, payment methods, purchases, and reactions to products. < r>• K eping up to date on all products and informing customers of new products < r>• A swering customers' questions on the products < r>• W lling to be assigned anywhere in the Philippines
Customer Service
Posted 15 days ago
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Job Description
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
Customer Service
Posted 19 days ago
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Customer Service
Posted 26 days ago
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Job Description
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
Customer Service Specialist
Posted today
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● Confident in speaking American English and good at writing emails br>● Ability to multitask < r>● Good computer skills and knows how to navigate the internet < r>● Good Attendance record in previous employment < r>● Great contributor even on matters outside his/her scope < r>● Detail-oriented and highly organized < r>● Can work on the night shift. < r>● Willing to work on weekends with a rotational schedule < r>
RESPONSIBILITIES:
● Provides customer service for Amazon 2P and 3P accounts and monitors their performance on < r>Amazon.
● Represents the brands to which he/she is assigned and familiarizes themselves with each brand’s
● Ensures that assigned brands achieve excellent performance ratings on Amazon and other < r>marketplaces.
● Addresses customer queries related to orders processed through Amazon, the company's < r>website, and physical stores by coordinating primarily with the Supplier Management group, as
well as the Listings, Inventory, Pricing, and Warehouse Teams.
● Provides customers with shipment status updates. < r>● Confirms, cancels, and processes refunds for orders as needed. < r>● Sends out notifications for order delays. < r>● Coordinates with shipping carriers to investigate lost packages and defective product claims. < r>● Builds customer trust and earns positive feedback. < r>● Updates internal tools, such as spreadsheets. < r>● Helps maintain excellent metrics on Amazon and other marketplaces. < r>● Handles special projects assigned by the Manager. < r>● Supports the Customer Service Manager and acts as the point of contact in the absence of the < r>Manager or when needed.
Employment Type: Full Time
Schedule: Night Shift
Cebu / Baybay Site: Full Onsite
Customer Service Representative
Posted today
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br>Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message
Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls
Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements
Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon
Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member < r>Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information
Maintain and document complete and accurate call and case notes in a professional manner
Regularly participate in team meetings and training
You will spend much of your time assisting customers
Perform other duties as assigned
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Customer Service Representative
Posted today
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They typically provide information, receive client complaints, offer products and services, process requests, and provide various forms of assistance
Customer Service Representative
Posted today
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Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees
Customer Service Representative
Posted today
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Job Description
br>They typically provide information, receive client complaints, offer products and services, process requests, and provide various forms of assistance
A Customer Service Representative's primary duty is to support customers. To fulfill this main responsibility, they may perform the following task