316 Telco Account jobs in the Philippines
Tech Support Representative Telco Account One-day
Pasig, Palawan
IBEX
Job Viewed
Job Description
**JOB SUMMARY**
Agents will receive inbound calls to assist our client’s customers with operational technical support related to their FIOS (Video, Data and Voice) communication service. The position performs in accordance to quality assurance standards and within the guidelines set forth by the company and client. The Agent is expected to meet and/or exceed established goals, attend and actively participate in training, re-training and up-training programs. The level of technical support service and campaign requirements could change based on the needs of IBEX GLOBAL and / or the client.
**JOB DESCRIPTION**
- Utilize client base tools to provide accurate and consistent, responses to customer inquiries
- Suggestively sell Client products and/or services.
- Follow-up and escalate resolution actions related to unresolved issues
- Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
- Troubleshoot, detect and correct configuration errors
- Additional assigned duties and tasks may be required as needed.
QUALIFICATION
- If not, at least high school graduate with minimum of 6 months call center experience
- Excellent communication skills
- Call center experience is an advantage
- With Technical Account background is an advantage
**BENEFITS**
- HMO on 3rd month plus 2 free dependents (1st dependent on 6th month and 2nd dependent on 1st year)
- Career Development, Growth and Promotion.
- Competitive Compensation Package
**Recruitment Center**:
- 3/F Silver City, Frontera Verde, Pasig City
Pay: Up to Php21,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Where are you currently residing? (example: Pasig)
- How many months of BPO experience do you have in total?
- What is your Gmail address?
Agents will receive inbound calls to assist our client’s customers with operational technical support related to their FIOS (Video, Data and Voice) communication service. The position performs in accordance to quality assurance standards and within the guidelines set forth by the company and client. The Agent is expected to meet and/or exceed established goals, attend and actively participate in training, re-training and up-training programs. The level of technical support service and campaign requirements could change based on the needs of IBEX GLOBAL and / or the client.
**JOB DESCRIPTION**
- Utilize client base tools to provide accurate and consistent, responses to customer inquiries
- Suggestively sell Client products and/or services.
- Follow-up and escalate resolution actions related to unresolved issues
- Utilize chat services using proprietary software to detect, troubleshoot, and correct issues
- Troubleshoot, detect and correct configuration errors
- Additional assigned duties and tasks may be required as needed.
QUALIFICATION
- If not, at least high school graduate with minimum of 6 months call center experience
- Excellent communication skills
- Call center experience is an advantage
- With Technical Account background is an advantage
**BENEFITS**
- HMO on 3rd month plus 2 free dependents (1st dependent on 6th month and 2nd dependent on 1st year)
- Career Development, Growth and Promotion.
- Competitive Compensation Package
**Recruitment Center**:
- 3/F Silver City, Frontera Verde, Pasig City
Pay: Up to Php21,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Where are you currently residing? (example: Pasig)
- How many months of BPO experience do you have in total?
- What is your Gmail address?
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
CDO - Telco Account
Cagayan, Cagayan
MetHealth
Posted 1 day ago
Job Viewed
Job Description
Qualifications:
br>High School Graduate (Old Curriculum) / SHS or ALS Graduate
Excellent communication skills
Preferably with at least 6 months of customer service experience (CCE)
Salary Package:
No CCE: PHP 16,850
6–12 mos CCE: PHP 19,000 < r>
13+ mos CCE: PHP 21,000
Up to PHP 45,000 monthly with tenure/performance
Perks & Benefits:
Paid Training
22 Paid Leaves
HMO Coverage
13th Month Pay
Government-Mandated Benefits
br>High School Graduate (Old Curriculum) / SHS or ALS Graduate
Excellent communication skills
Preferably with at least 6 months of customer service experience (CCE)
Salary Package:
No CCE: PHP 16,850
6–12 mos CCE: PHP 19,000 < r>
13+ mos CCE: PHP 21,000
Up to PHP 45,000 monthly with tenure/performance
Perks & Benefits:
Paid Training
22 Paid Leaves
HMO Coverage
13th Month Pay
Government-Mandated Benefits
This advertiser has chosen not to accept applicants from your region.
0
CSR (Telco Account)
Laguna, Laguna
ICrescere Services Corp
Posted 22 days ago
Job Viewed
Job Description
You will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
This advertiser has chosen not to accept applicants from your region.
1
Onsite Manager (BPO - Telco Account)
Pasig City, National Capital Region
DEMOPOWER PHILIPPINES INC.
Posted 21 days ago
Job Viewed
Job Description
- Lead and manage daily operations of the contact center, ensuring service levels, quality standards, and KPIs are consistently met or exceeded.
- Review and analyze operational data and trends to drive informed decision-making and strategic planning. br>- Coach, mentor, and develop team members to maximize performance, engagement, and professional growth.
- Conduct workforce planning and capacity management to meet staffing requirements.
- Maintain proactive supplier engagement, track supplier issues, and ensure timely and effective resolution.
- Prepare and present operational reports to senior leadership with actionable insights and recommendations.
- Uphold compliance with internal SOPs, data security protocols, and documentation standards.
Qualifications:
- Candidate must possess a Bachelor's/College Degree.
- Minimum of 5 years experience as an Operations Manager in a BPO/contact center environment, preferably across multiple sites or geographies.
- Proven track record in managing diverse lines of business, demonstrated success in achieving SLAs and building high-performance teams.
- Strong background in performance management and service delivery improvement.
- Willing to work in Ortigas, Pasig
ELIGIBLE FOR HMO AFTER 6 MONTHS TENURE
- Review and analyze operational data and trends to drive informed decision-making and strategic planning. br>- Coach, mentor, and develop team members to maximize performance, engagement, and professional growth.
- Conduct workforce planning and capacity management to meet staffing requirements.
- Maintain proactive supplier engagement, track supplier issues, and ensure timely and effective resolution.
- Prepare and present operational reports to senior leadership with actionable insights and recommendations.
- Uphold compliance with internal SOPs, data security protocols, and documentation standards.
Qualifications:
- Candidate must possess a Bachelor's/College Degree.
- Minimum of 5 years experience as an Operations Manager in a BPO/contact center environment, preferably across multiple sites or geographies.
- Proven track record in managing diverse lines of business, demonstrated success in achieving SLAs and building high-performance teams.
- Strong background in performance management and service delivery improvement.
- Willing to work in Ortigas, Pasig
ELIGIBLE FOR HMO AFTER 6 MONTHS TENURE
This advertiser has chosen not to accept applicants from your region.
2
Bridgetowne (CSR) Telco Account
Pasig, Davao del Sur
StackPH
Posted 2 days ago
Job Viewed
Job Description
Start Dates: August 20 and August 27, 2025
Work Location: Bridgetowne (IPI) Pasig, City br>
100% Virtual Hiring Process
Final Job Location: Bridgetowne (IPI) Pasig, City
About the Role
Join one of the leading BPO companies as a Customer Service Representative for a Telco Account. In this role, you will represent a top telecommunications brand, assisting international customers with their inquiries, concerns, and service needs. This opportunity is ideal for individuals looking to build a long-term career in customer service, backed by competitive pay and a supportive workplace.
Qualifications
-We are looking for individuals who meet the following criteria:
-High School Graduates are encouraged to apply
-College Graduates or Undergraduates are welcome
-Must be at least 18 years old
-Preferably with at least six months of voice experience in an international account
-Strong English communication and conversational skills
-Willing to work on-site at Bridgetowne after the virtual hiring process
Why Join Us
-Competitive salary package ranging from ₱22,000 to ₱27,000 per month
-Supportive onboarding process
-Opportunity for professional growth in a stable and expanding industry
Application Process
Apply now to begin your journey toward a rewarding role in the telecommunications industry. You’ll receive guidance and support throughout the hiring process to help you succeed.
Work Location: Bridgetowne (IPI) Pasig, City br>
100% Virtual Hiring Process
Final Job Location: Bridgetowne (IPI) Pasig, City
About the Role
Join one of the leading BPO companies as a Customer Service Representative for a Telco Account. In this role, you will represent a top telecommunications brand, assisting international customers with their inquiries, concerns, and service needs. This opportunity is ideal for individuals looking to build a long-term career in customer service, backed by competitive pay and a supportive workplace.
Qualifications
-We are looking for individuals who meet the following criteria:
-High School Graduates are encouraged to apply
-College Graduates or Undergraduates are welcome
-Must be at least 18 years old
-Preferably with at least six months of voice experience in an international account
-Strong English communication and conversational skills
-Willing to work on-site at Bridgetowne after the virtual hiring process
Why Join Us
-Competitive salary package ranging from ₱22,000 to ₱27,000 per month
-Supportive onboarding process
-Opportunity for professional growth in a stable and expanding industry
Application Process
Apply now to begin your journey toward a rewarding role in the telecommunications industry. You’ll receive guidance and support throughout the hiring process to help you succeed.
This advertiser has chosen not to accept applicants from your region.
3
Healthcare / Sales / Telco Account
Pampanga, Pampanga
StackPH
Posted 13 days ago
Job Viewed
Job Description
WE'RE HIRING: BPO AGENTS – Healthcare, Sales, and Telco Account
Onsite | SM Clark, Pampanga br>
-Salary Package: Up to PHP 27,000
-Monthly Incentives
-HMO & Other Benefits
-One-Day Hiring Process
-Same-Day Job Offer
Qualifications:
-High School, Senior High School, or College Graduate
-With at least 6 months of BPO experience
-Good communication and customer service skills
-Willing to work onsite at SM Clark, Pampanga
-Amenable to shifting schedules and holidays
Job Highlights:
-Be part of top-performing Healthcare, Sales, and Telco accounts
-Earn up to PHP 27,000 plus monthly incentives
-Enjoy HMO coverage and other benefits
-Fast hiring process – apply today, get hired same day! < r>-Work with a supportive and career-growth-oriented team
Onsite | SM Clark, Pampanga br>
-Salary Package: Up to PHP 27,000
-Monthly Incentives
-HMO & Other Benefits
-One-Day Hiring Process
-Same-Day Job Offer
Qualifications:
-High School, Senior High School, or College Graduate
-With at least 6 months of BPO experience
-Good communication and customer service skills
-Willing to work onsite at SM Clark, Pampanga
-Amenable to shifting schedules and holidays
Job Highlights:
-Be part of top-performing Healthcare, Sales, and Telco accounts
-Earn up to PHP 27,000 plus monthly incentives
-Enjoy HMO coverage and other benefits
-Fast hiring process – apply today, get hired same day! < r>-Work with a supportive and career-growth-oriented team
This advertiser has chosen not to accept applicants from your region.
4
Telco Account Pampanga Site
Pampanga, Pampanga
StackPH
Posted 13 days ago
Job Viewed
Job Description
As a Telco Customer Service Representative, you will assist customers with inquiries regarding mobile, internet, or cable services. You’ll handle billing concerns, technical issues, and account management while ensuring high-quality service and customer satisfaction.
br>Job Description:
Respond to customer inquiries via phone, chat, or email
Assist with service activations, troubleshooting, and billing concerns
Guide customers in using telco products and resolving technical issues
Ensure customer satisfaction by providing timely and accurate solutions
Document interactions and escalate unresolved concerns
Maintain professionalism and adhere to company policies
Qualifications:
With at least 6 months BPO experience
Strong communication and problem-solving skills
High school graduate or higher
Tech-savvy and knowledgeable in telco services is a plus
Amenable to shifting schedules and onsite work in Pampanga
Perks & Benefits:
Up to ₱27,000 monthly salary < r>HMO from Day 1
Performance incentives
Paid training and career development
Government-mandated benefits
br>Job Description:
Respond to customer inquiries via phone, chat, or email
Assist with service activations, troubleshooting, and billing concerns
Guide customers in using telco products and resolving technical issues
Ensure customer satisfaction by providing timely and accurate solutions
Document interactions and escalate unresolved concerns
Maintain professionalism and adhere to company policies
Qualifications:
With at least 6 months BPO experience
Strong communication and problem-solving skills
High school graduate or higher
Tech-savvy and knowledgeable in telco services is a plus
Amenable to shifting schedules and onsite work in Pampanga
Perks & Benefits:
Up to ₱27,000 monthly salary < r>HMO from Day 1
Performance incentives
Paid training and career development
Government-mandated benefits
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative - Telco Account
Career Professionals, Inc.
Posted today
Job Viewed
Job Description
Job description:
br>We are hiring dedicated Customer Service Representatives for our international accounts!
Qualifications:
At least a high school graduate (old curriculum) or Senior High School (SHS) graduate
Good communication skills
At least 6 months of call center experience
br>We are hiring dedicated Customer Service Representatives for our international accounts!
Qualifications:
At least a high school graduate (old curriculum) or Senior High School (SHS) graduate
Good communication skills
At least 6 months of call center experience
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative - Telco Account
Career Professionals, Inc.
Posted today
Job Viewed
Job Description
Job description:
br>We are hiring dedicated Customer Service Representatives for our international accounts!
Qualifications:
At least a high school graduate (old curriculum) or Senior High School (SHS) graduate
Good communication skills
At least 6 months of call center experience
br>We are hiring dedicated Customer Service Representatives for our international accounts!
Qualifications:
At least a high school graduate (old curriculum) or Senior High School (SHS) graduate
Good communication skills
At least 6 months of call center experience
This advertiser has chosen not to accept applicants from your region.
7
Customer Support for Telco Account
Cagayan de Oro, Misamis Oriental
TORCH Solutions
Posted 2 days ago
Job Viewed
Job Description
Are you passionate about providing excellent customer service and resolving customer queries efficiently? We seeking a talented Customer Support Telco Account to join our dynamic team in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be responsible for handling inbound customer inquiries and providing technical support to our clients in the telecommunications industry.
br>What you'll be doing
Respond to customer inquiries via phone, email, and chat, providing prompt and courteous service
Troubleshoot and resolve a wide range of technical issues related to our telecommunication products and services
Accurately document customer interactions and maintain detailed records of resolutions
Identify and escalate complex issues to the appropriate team or subject matter experts
Proactively suggest process improvements and identify opportunities to enhance the customer experience
Contribute to the continuous training and development of the customer support team
What we're looking for
(At least HS Graduate (old curriculum) / SHS Graduate |preferably with at least 6mos CCE|
Excellent Communication Skills
If you are excited to join our team and contribute to the success of our business, we encourage you to apply now.
br>What you'll be doing
Respond to customer inquiries via phone, email, and chat, providing prompt and courteous service
Troubleshoot and resolve a wide range of technical issues related to our telecommunication products and services
Accurately document customer interactions and maintain detailed records of resolutions
Identify and escalate complex issues to the appropriate team or subject matter experts
Proactively suggest process improvements and identify opportunities to enhance the customer experience
Contribute to the continuous training and development of the customer support team
What we're looking for
(At least HS Graduate (old curriculum) / SHS Graduate |preferably with at least 6mos CCE|
Excellent Communication Skills
If you are excited to join our team and contribute to the success of our business, we encourage you to apply now.
This advertiser has chosen not to accept applicants from your region.
8
Telco Account Specialist - Makati - 23,500
Makati, National Capital Region
NEKSJOB CORPORATION
Posted 6 days ago
Job Viewed
Job Description
Account: Telco
Job Description: Handle service inquiries, billing concerns, and technical issues for a major telco provider. br> Qualifications:
- SHS or HS graduate
- With 6 months CCE
- Sales background preferred
Why apply:
- Fun and fast-moving environment
- Career-building opportunity in telecom
Job Description: Handle service inquiries, billing concerns, and technical issues for a major telco provider. br> Qualifications:
- SHS or HS graduate
- With 6 months CCE
- Sales background preferred
Why apply:
- Fun and fast-moving environment
- Career-building opportunity in telecom
This advertiser has chosen not to accept applicants from your region.
9