7 Tekgence Inc jobs in the Philippines

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE SAP ACADEMY FOR SERVICES & CONSULTING**
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
**THE ROLE OF TQM IN SAP PREMIUM ENGAGEMENT**
As an integral part of the SAP Customer Services & Delivery strategy, the Premium Engagement (PE) business led by Technical Quality Managers (TQM) is a strategic advisory for primarily the largest SAP customers. It brings SAP's innovations, realizes and accelerates adoption and consumption of SAP Solutions across hybrid and cloud landscapes, and delivers on promises and expected outcomes. Premium Engagement offerings have a critical role to play in driving customer success and the success of the Customer Services & Delivery organization.
The SAP Technical Quality Manager is the key role in the Customer Services Premium Engagement business and works with customers with Premium Engagement contracts, e.g., MaxAttention and ActiveAttention. TQM is responsible for the overall delivery of contracted services and building long-lasting engagements across the entire customer landscape and end-to-end business processes in SAP solution's scope.
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
+ Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
+ Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
+ Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
+ Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
+ Working as a core member of a virtual account team and orchestrating cross-account internal governance.
+ Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
+ Engagement governance, executive reporting & presentations,
+ Gain or have previous experience in design, implementation, and change management projects
+ Facilitation, negotiation, and de-escalation skills
**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**
+ Bachelor's degree, or equivalent tertiary study
+ 0-3 years' work experience with customer facing roles
+ Team player with ability to work independently and take ownership of assigned tasks
+ Good listener with excellent communication skills, empathetic, collaborative
+ Resourceful self-starters with strong interpersonal skills who are eager learners
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
**EXPECTATIONS AND TASKS**
+ Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
+ Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
+ Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
+ Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
+ Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
+ Build and maintain relationships with internal and external stakeholders
+ Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
+ Adapt to knowledge on new technologies in a consistently dynamic and changing environment
+ Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
+ Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
**WHAT YOU GET FROM US**
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 433500 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen

IT Solutions Delivery (AVP)

Location: Pasay
Schedule: Monday - Friday, Morning Shift
Salary: Open Budget

Overview:
The AVP, IT Solutions Delivery is responsible for leading the design, development, and implementation of innovative IT solutions that meet the evolving needs of the business. This role ensures that technology solutions are delivered efficiently, on time, and within budget, with a strong focus on enhancing business processes, improving customer experiences, and supporting strategic growth in a fast-paced environment.

Key Responsibilities:

• Solution Lifecycle Management: Oversee the entire lifecycle of IT solution delivery, from requirements gathering and design to development, testing, deployment, and ongoing support, ensuring adherence to best practices and methodologies (e.g., Agile, DevOps).
• Project & Program Management: Lead and manage a portfolio of IT projects and programs, ensuring successful execution, resource optimization, and risk management.
• Business Partnership: Collaborate closely with various business units (e.g., Merchandising, Operations, Marketing, E-commerce) to understand their needs, translate them into technical requirements, and propose effective technology solutions.
• Team Leadership & Coaching: Lead, mentor, and develop a team of solutions architects, developers, business analysts, and project managers, fostering a collaborative and high-performance environment.
• Vendor Management: Work with external vendors and service providers to procure and integrate third-party solutions, ensuring they align with architectural standards and business requirements.
• Quality Assurance & Standards: Establish and enforce quality assurance processes, coding standards, and architectural guidelines to ensure the delivery of robust, scalable, and secure IT solutions.
• Innovation & Continuous Improvement: Stay abreast of industry trends and emerging technologies relevant to retail, recommending and implementing innovative solutions to improve efficiency, customer satisfaction, and competitive advantage.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• Minimum of 10 years of experience in IT solution delivery , with at least 3-5 years in a leadership role within a large enterprise.
• Experience in large-scale application implementatio ns (e.g., ERP, CRM, E-commerce platforms, POS systems).
• Proven track record of successfully delivering complex IT projects and programs using various methodologies.
• Strong understanding of software development lifecycles, enterprise architecture principles, and integration patterns.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, negotiation, and stakeholder management abilities.

COMPANY PROFILE:
This is a Japanese IT company providing IT services, web development, customer service, Technical Support, Website Design and Website maintenance. This IT company offers service to Japanese Firms based in the Philippines and in Japan. br>
Position: Japanese Software Development Supervisor
Company Industry: Japanese IT company
Work Location: Makati City
Salary: Php 75,000 - Php 190,000
Range (Basic, Language Premium, and other allowances):
Language Premium (Additional: N5 - 1,000 PHP, N4 - 5,000 PHP, N3 - 15,000 PHP,
N2 - 30,000 PHP, N1 - 50,000 PHP
Regular allowance: Php 3,300
Work Schedule: Mon-Fri (8:00 AM - 5:00 PM)
Work Set-up: Onsite


BENEFITS:
15 days vacation Leave
10 days sick leave
HMO with 1 Free Dependent
13th month pay
Government Benefits
Profit sharing according to performance

JOB REQUIREMENTS:
Open for Japanese National (They can process Visa)
JLPT N1, N2, N3 Passer Only
Must be a Bachelor’s Degree Holder in any courses < r>With project/people management and software developing experience
With working experiences as a Software Supervisor or Managerial role
Willing to be assigned in Makati City
Must have programming languages: (Laravel, MySQL, AWS, react native, Java Android, git, vagrant, Homestead, Docker)

JOB RESPONSIBILITIES:
Leading and managing teams of software developers department
Will focuses on handling people, clients and projects
Overseeing the software development lifecycle, managing project timelines
Providing technical guidance and solutions
Identifying and mitigating potential risks to project delivery.
Contributing to technology selection, process improvement, and other strategic decisions.

RECRUITMENT PROCESS:
Resume Screening
Technical Exam
HR Interview
Final Interview
Job Offer

Qualifications:
br>Bachelor's degree in Computer Science, Information Technology, or related field. Advanced degrees such as Master's in relevant disciplines are advantageous but not always required.

Must have minimum 3 years of experience as a Delivery Manager or Project Manager. (Non-negotiable)

Must have minimum 3 years of experience in software development and project management. (Non-negotiable)

Must have prior experience in a technical leadership role, overseeing the delivery of multi-technology and multi-platform solutions. (Non-negotiable)

Strong understanding of software development lifecycle methodologies (e.g., Agile, Waterfall). (Non-negotiable)

Must be proficient in various programming languages and development frameworks. (Non-negotiable)

Experience working with cross-functional teams and coordinating activities to ensure project success.

Must be knowledgeable with budgeting and resource allocation processes in the context of application system development. (Non-negotiable)

Experience in evaluating and selecting vendor systems or solutions.

Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical stakeholders. (Non-negotiable)

Job Summary:

Works under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division.

Job Description

Works with concerned units within CDD in ensuring projects are properly staffed in terms of numbers and skills.

Works with development lead and coordinates the tasks of the different sections to ensure that activities progress on schedule and within the prescribed budget.

Works with the delivery managers to review detailed plans and budget for application system development.

Collaborates with Business Relationship Management Requirements Development Department for the initial assessment of business requirements.

Works with the Quality Assurance division in making sure defects are fixed within the agreed turnaround time.

Consults with Enterprise Architecture Team and Solutions team on technology standards and architecture direction.

Participates in the evaluation and selection of vendor systems or solution.

Performs development lead functions including technical design review, source code inspection and defect management. The development lead functions may extend to projects with either internal or external developers.

Performs other related functions that may be assigned from time to time.

Salary: 40,000 - 60,000
br>• Bachelor’s Degree in Computer Science, BS Information Technology, Systems Engineer or any related field.
• With at least 3 years of experience in leading a team. < r>• Solid critical thinking and decision-making skills. < r>• Proficient in finding creative solutions to complex problems. < r>• Excellent verbal and written communication skills. < r>
Duties and Responsibilities:
Ø Manage the development life cycle br>Ø Research new technologies to strengthen the organization br>Ø Oversee, create and implement software products and applications br>Ø Plan, direct and coordinate the actions of the development team br>Ø Responsible for technology delivery br>Ø Provide technical leadership and guidance to the organization br>Ø Act as a liaison between the department and senior leadership

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
We're seeking a ServiceNow Application Developer to join our team in support of a mission critical application serving OptumRx. In this role, you'll work in a fast-paced Agile environment enhancing and supporting a ServiceNow instance to meet the unique business needs of our users. Along the way you will learn new skills, develop an understanding of our PBM business and deliver value to our customers.
**Primary Responsibilities:**
+ Collaborate in an agile environment to understand business needs, recommend solutions, participate in story refinement, and deliver on team commitments
+ Design and develop new ServiceNow functionality to enhance custom applications
+ Consistently apply coding patterns, best practices, and data driven approaches to enhance functionality
+ Lead discussions to design and utilize relational database structures
+ Interface with the ServiceNow vendor for all operational requests / issues / needs
+ Continuously work toward simplification, automation, and innovation of enterprise
+ ServiceNow instance
+ Participate in the daily scrum meetings and other related Agile ceremonies
+ Proactively identify and communicate issues as they arise
+ Provide operational support on a rotational basis
+ Troubleshooting any reported problems
+ API and webhook integrations to enable seamless communication between internal systems and third-party platforms
+ Collaborate with cross-functional teams to define integration requirements and troubleshoot issues
+ Familiarity on Microsoft and Cisco UCaaS is a plus, otherwise will be offered training in 1-3 months
+ Automation for Monitoring, Alerting and Detection (Infrastructure support)
+ Build and maintain automated monitoring tools to detect anomalies, failures, and performance degradations across systems
+ Implement alerting mechanisms that reduce response time and improve incident visibility
+ Toil Reduction (Operational Excellence)
+ Identify repetitive manual tasks and develop automation scripts or workflows to eliminate operational toil
+ Champion the adoption of Infrastructure as Code (IaC) and CI/CD practices to streamline deployment and maintenance
+ Continuously evaluate and improve system reliability and efficiency through automation
+ Dashboards & KPI Management (Operational Excellence)
+ Develop and maintain real-time dashboards that visualize key performance indicators (KPIs) and operational metrics
+ Work with stakeholders to define meaningful metrics that align with business and engineering goals
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist (CSM a plus)
+ 5+ years of ServiceNow development experience in an enterprise environment
+ 3+ years of experience with ServiceNow's Customer Service Management (CSM) solution, Strategic Portfolio Management (SPM) a plus including scripting, data management, service automation, service catalog, creating workflows, using ServiceNow APIs, designing/building out integrations, self-service and process automation, and application tool maintenance
+ 3+ years of experience with agile scrum methodology
+ 3+ years of experience with Java Script , Macro and Python
+ Extensive experience on API and Webhook Integrations (UC Deployment & Migrations)
+ Experience or knowledge in Automation for Monitoring, Alerting and Detection (Infrastructure support)
+ Experience or knowledge in Toil Reduction (Operational Excellence)
+ Experience or knowledge in Dashboards & KPI Management (Operational Excellence)
+ Proven ability to develop and build effective partnerships and relationships, collaborating and influencing broadly and at multiple levels in the organization
+ Proven ability to present technical information in a way that non-technical management and staff will understand
+ Proven excellent communication skills - verbal and written
+ Proven solid analytical, problem solving and systems thinking abilities
+ Demonstrated passion for and commitment to a consumer and client driven culture
+ Demonstrated self-sufficient; able to work with minimal direction
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._