11 Technology jobs in Caloocan City

Information Technology (IT) General ManagerDescription

Position Title: Information Technology (IT) General Manager - Business Development

Salary Range: Php 60,000.00 to Php 95,000.00 + other benefits

Supervises: IT Team

Location: Makati

Work Schedule: On-site, Morning Shift

Coordinates With: External Service Providers, Prospective Clients

Job Summary:

The IT General Manager is responsible for driving business transformation by leveraging IT and digital solutions, enhancing operational efficiency, and supporting workforce transformation. The role includes managing IT operations, guiding strategic planning, staffing, goal-setting, and compliance with industry standards to ensure seamless delivery of information and connectivity solutions.

Key Duties and Responsibilities:

• Lead and monitor IT project execution for timely and successful delivery.
• Ensure compliance with IT standards and best practices.
• Set and align team goals with organizational strategies and motivate performance.
• Conduct collaborative problem-solving and brainstorming sessions.
• Formulate and implement IT policies and process improvements.
• Promote productivity through enhanced internal processes.
• Manage recurring issues using structured problem management.
• Ensure service levels meet or exceed user/client expectations.
• Manage client, vendor, and partner relationships for service excellence.
• Supervise team performance, ensuring succession planning and capacity building.
• Support teams in designing intuitive user experiences.
• Ensure infrastructure readiness and disaster recovery planning.
• Assist with internal and external quality audits.
• Stay updated with emerging IT trends and technologies.
• Maintain effective reporting and communication with leadership.
• Manage and monitor the IT budget.
• Perform other tasks as assigned.

Required Skills and Qualifications:

• Bachelors degree in Computer Science, IT, or a related field.
• 5+ years of experience in business transformation and IT operations.
• Experience in areas like finance shared services, infrastructure, and business continuity.
• Coming from telecommunication companies is a plus!
• Proficient in network security, risk management, operating systems, and protocols.
• Strong leadership, analytical, communication, and problem-solving skills.
• Performance Parameters:
• Quality and timeliness of IT solutions
• System uptime and resilience
• Team collaboration
• Documentation and compliance
• Strategic decision-making
• Capacity and process management
• Business continuity planning
• Leadership and communication effectiveness

This is a job requisition for candidate pooling for Information Technology professionals across all functions, we will contact you once we have a confirmed hiring that matches your qualifications based on the following positions:
+ Application Developer
+ Software Engineer (Full- Stack, Back-end or Front-end)
+ DevOps Engineer
+ Data Engineer
+ Quality Test Engineer (Automation)
+ Automation Developer
+ Technical Support & Service Desk
+ Salesforce Developer
+ Customer Insight Reporting Analyst
+ Security Engineer
QUALIFICATIONS:
+ Bachelor's Degree in any IT-related course or equivalent experience required
+ Must have an experience in any functions of the Information Technology field.
+ Must have good oral and written skills in English
+ Willing to work in global shift
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Technology Risk Manager
₱150K MAX | BGC, Taguig | Hybrid (3 days on-site) | Morning Shift (9am–6pm) br>
Professional Certification & Licenses
-- ITIL (Information Technology Infrastructure Library)
-- Professional Scrum Master
-- Other technology-related licenses (if any)

Work Experience
-- At least 5 years in Technology Risk Management or Operational Risk Management
-- Exposure to digital or non-conventional banking/financial services is an advantage

Possess a bachelors degree in accounting, Computer Science, Information Systems, Engineering, or Masteral degree in management, Computer Science, Business Analytics, Cybersecurity, or other related discipline with at least ten (10) years experience, of which at least three (3) years should be in a Managerial role

Prior / recent work experience as an IT Audit Manager / IT Internal Audit Manager is required

with CISA / CISM Certification (Preferred - highly likely very relevant/able to cover most of the technical knowledge

ISO 27001:2013 certified (Preferred)

Any other relevant certification (Preferred)

End to End IT Audit experience - IT General Controls / IT Application Controls (able to explain the process from Operations or Change Management / Logical or Physical Access to Back Up Management

Experience in SOX Audit / SOC Report (Internal Reviews) is required

Knowledge in security frameworks (COBIT, NIST, COSO, ISO 27001) is a plus

We are seeking a Salesforce Director to lead and scale enterprise-wide Salesforce delivery practice. This role is ideal for a strategic leader with a proven track record in managing teams, delivering large-scale Salesforce implementations, and shaping solutions for enterprise clients.

Key Qualifications:

• 10+ years of hands-on Salesforce experience across multiple clouds and industries
• Proven experience leading and mentoring Salesforce teams
• Strong background in managing enterprise-level clients and large-scale project delivery
• Expertise in managing and completing RFP (Request for Proposal) processes, including solutioning and presentations
• Excellent communication and stakeholder management skills

What You'll Do:

• Lead Salesforce delivery teams to ensure successful implementation and adoption
• Drive technical strategy, architecture, and delivery for Salesforce programs
• Collaborate with business development teams to support RFPs and pre-sales efforts
• Maintain strong relationships with key clients and ensure exceptional service delivery
• Develop talent and scale the Salesforce practice to meet business demands

This is a high-impact leadership role with opportunities to influence digital transformation for leading organizations.

Work Setup: Hybrid (2-3x RTO)
Work Shift: Early Dayshift (NZ Time zone)
Location: BGC, Taguig

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Customer Technology Advisor - Microsoft Azure and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
As a Customer Technology Advisor - Microsoft Azure, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Skills and Experience**
+ Microsoft Azure Level 400 and above.
+ Deep domain knowledge of Services offerings and technical solutions in a practice.
+ Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
+ Prior consultative selling experience.
+ Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency.
**Preferred Skills and Experience**
+ Bachelor's degree or Master's degree.
+ Microsoft Azure certification Level 300.
+ At least 5 years of experience in selling technical services for multi-industry customers - Cloud in Banking and Oil/Gas Industries.
+ Good to have any Cloudand Microsoft Certifications.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management (Real Time Payments)
Overview
As the Director, Technology Account Management (Real Time Payments) role, you will be responsible for ensuring timely delivery and execution of MasterCard's Real Time Payments (RTP) Products & Services to operators and clients in the Philippines. This role involves direct interaction with operators, clients, and regional MasterCard functions to deploy RTP solutions successfully. Key responsibilities will include technical and operational support, program management, client implementation and onboarding, release management, client training, production support, and coordinating delivery priorities with stakeholders.
The Role
- Lead initiatives starting from the concept stage, including scoping functional requirements with clients and operators, providing consulting support on the onboarding process, and managing cross-functional partners.
- Provide technical guidance, develop technical solutions, manage performance, and ensure effective execution across all phases of the delivery process.
- Offer post-production support, including troubleshooting, reviewing logs, and supporting migrations and testing with clients and operators.
- Act as the primary technical contact for clients, operators, and cross-functional teams.
- Support production migration for clients, address settlement-related issues, and ensure timely delivery of reports.
- Facilitate release management and training, support clients on regression testing and troubleshooting
- Contribute to pipeline development by collaborating with country leads, account managers, product leaders, and the O&T Regional lead, to prioritize the timeline for releases and maintenance activities.
- Conduct regular training sessions for clients, vendors, and relevant industry authorities.
All About You
- Proven experience in the Real Time Payment Industry, especially in Technical Account Management or Application Support.
- Familiarity with ISO20022 message format, API integration, network, database, and system integration.
- Knowledge of tools like Dynatrace, Splunk, NETSCOUNT, SQL query.
- Successful implementation of Realtime Payment solutions for multiple clients and complex systems.
- Good understanding of client needs, industry trends, regulatory requirements, and competitive landscape.
- Excellent communication skills to explain technical issues clearly.
- Flexibility to prioritize and support work outside of working hours, if required
- Education qualifications in computer science & engineering, electronics engineering, information technology & systems or equivalent will be preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Client is a renowned Global player in the financial markets.

Position Title: Senior Associate Data Protection & Technology (EMEA/US Shift)
Compensation: USD $800,000 $1,000,000 per annum
Location: Manila, Philippines (Hybrid Minimum 3 days onsite per week)

Role Overview:

As part of the Data Protection team, this role plays a key part in ensuring that data privacy and security practices comply with global regulatory standards. The Senior Associate will contribute to enterprise-wide compliance efforts, supporting various business units and operational functions worldwide.

Key Responsibilities:

• Stay up to date with global data privacy regulations and ensure the organizations practices align with evolving requirements.

• Lead and support annual privacy audits, including data mapping exercises, Privacy Impact Assessments (PIAs), and Data Protection Impact Assessments (DPIAs).

• Manage incoming queries from the privacy inbox, providing guidance or escalating when necessary.

• Evaluate third-party vendors from a privacy and regulatory compliance perspective during onboarding processes.

• Collaborate with internal teams to identify areas of privacy risk and propose appropriate mitigation strategies, especially in relation to new technologies, cloud solutions, or special initiatives.

• Draft, update, and maintain privacy-related documentation such as policies, protocols, and internal guidelines. Support cross-functional teams in aligning broader policies (e.g., employee handbook, IT usage policies) with data privacy standards.

• Monitor changes in privacy legislation and interpret the implications for company operations and compliance.

• Assist with the rollout of annual privacy training and internal awareness campaigns.

• Support the fulfillment of Data Subject Access Requests (DSARs) and ensure efficient handling in compliance with applicable regulations.

• Contribute to regular reviews of data loss prevention measures and personal data handling procedures.

• Incorporate risk and control considerations into daily tasks, ensuring timely identification and escalation of potential issues.

• Stay informed on emerging technologies such as AI and assess their impact on data protection.

• Provide support during data breach investigations and help compile insights for reporting and analysis purposes.

• Participate in other privacy and security-related initiatives as needed.

Note: The responsibilities outlined above are not exhaustive and may evolve over time based on business needs.

Requirements:

• At least 6 years of professional experience in a related field (e.g., data privacy, audit, cybersecurity, risk management, or compliance).

• Bachelors degree preferred; equivalent professional experience considered.

• Recognized industry certifications such as CIPM, CIPP (EU, A, C, or US), or CISSP are highly desirable.

• Strong knowledge of global privacy standards and practical experience in implementing data protection frameworks.

Ready to Create an Extraordinary Caeer?
If you thrive in high-energy environments, we want to hear from you! Join a dynamic team where your ideas matter, your skills shine, and your work puts you on the global stage. 

Apply now and bring your career to life !

Follow me or DM

Requirements:

• Bachelors degree in computer science, IT, Engineering, or a related field
• At least 5 to 8 years of working experience in IT, with a focus voice infrastructure
• Must be amenable to working in shifting schedules
• Must be able to work onsite at BGC Taguig in US Shifts

Responsibilities:

• Provide L2/L3 support for Avaya Aura and Genesys Cloud CX platforms.
• Perform daily monitoring, health checks, and preventive maintenance of voice infrastructure.
• Manage incidents, service requests, and change tickets using ITSM tools.
• Collaborate with telecom vendors, service providers, and internal teams for issue resolution and escalations.
• Configure and optimize call flows, routing strategies, IVRs, and contact center functionalities.
• Support third-party integrations, including CRMs and analytics platforms.
• Participate in platform upgrades, patch management, and cloud migrations.
• Maintain detailed technical documentation, SOPs, and knowledge base articles.
• Stay current with platform updates, industry best practices, and security advisories.
• Ensure compliance with internal audit and vulnerability closure processes (e.g., CVE-ID tracking, Archer portal updates).

Technical Skills & Experience

Mandatory

• Hands-on experience with  Avaya Aura components: CM, SM, SBC, AEP, SMGR, CMS, AES.
• Proficiency in  Genesys Cloud CX administration, including call routing, API usage, and reporting. 
• Strong understanding of  SIP,  VoIP, and  telephony protocols.
• Familiarity with  call recording systems,  reporting dashboards, and  analytics tools.

Preferred

• Experience in cloud migration projects and hybrid voice environments.
• Integration knowledge with CRM platforms like Salesforce, ServiceNow, or similar.
• Exposure to security compliance and audit processes in voice infrastructure.
• Basic scripting or automation skills (e.g., Python, PowerShell) for operational efficiency.

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities